Which of the following commands will display the MAC address of a computer?

You want to perform a network installation of WIndows. Which of the following must be supported by the client computer?

Which command is used to list the contents of a directory in the Command Prompt?

One of your customers runs WIndows on a laptop. A new security flaw and fix has been published regarding Windows. Which of the following can prevent exploitation?

Your company has multiple users who work with the same commercial software. What is the best type of license to purchase so that it is in compliance with the EULA?

Which of the following is a risk of implementing BYOD?

One of your co-workers tells you that whenever she returns to her desk she has to type her username and password to unlock the computer. She says she cannot modify the screensaver. After analyzing the system, you notice that the screensaver and the screen lock options are indeed grayed out. Which of the following is most likely the reason for this?

You have been tasked with printing a group policy configuration report to an HTML file for offline review. Which of the following commands will enable you to do this?

Which of the following tasks is automatically added to the Windows Task Scheduler to improve hard disk performance?

Which of the following is the maximum addressable RAM limit for a system running a 32-bit version of Windows?

One of the users in your company frequently leaves her workstation and wants to make sure that her confidential data is not accessed by someone else. However, the user does not want to turn off the computer when she leaves work in the evening. Which of the following is the best solution for securing the workstation?

A manager suspects that a user has obtained movies and other copyright-protected materials through the use of a BitTorrent client. The incident response tech confirms the suspicion, and as such, the user is in violation of the company policy. What should the incident response technician do next?

A new user in your company has been given permission to connect to the corporate network with a smartphone that he owns. Which of the following should you perform before configuring the smartphone that he owns. Which of the following should you perform before configuring the smartphone for actual access to the network?

You work for an organization that uses various permissions for individual user accounts. One of the managers with a restricted user account receives the following message:
Windows Update cannot currently check for updates because the service is not running.
The manager contacts your organization's help desk to report the error. You connect to the manager's computer and identify the problem. What action should you take next to quickly resolve the problem?

Which of the following usually incorporates an eight-digit code that can be found on the bottom of a SOHO router?

You have been asked to set up a new networking closet and you notice that the humidity level in the room is very low. Which of the following tasks should be done before rack-mounting and networking equipment?

Which of the following security techniques is most closely related to when a user enters a username and password once for multiple applications?

Jason from accounting reports that when pressing Ctrl_Alt_Del to log on to a Windows workstation, he is asked for a PIN. Which of the following should you tell Jason?

A surge suppressor safeguards connected equipment by directing surges to the...

By default, a file or folder will receive its NTFS permissions from the parent folder. This process is known as which of the following terms?

You have been given technical documentation from the network administrator which details the switch ports that you will need to use for an upcoming network upgrade. Which of the following documents did you receive?

A user is reporting that his web browser is not going to the site he is trying to access. Which of the following statements describes the best way to resolve this?

Which of the following Windows features has undergone the most significant changes from Windows 7 to Windows 10 and has also greatly simplified the OS installation process?

Which of the following terms best describes the Apple utility used with iOS devices for synchronizing and upgrading?

Which of the following Internet Options tabs should you access to enable TLS 1.2 in Internet Explorer?

You are attempting to install a Windows 10 64-bit OS within a VM but you keep receiving errors. The specifications for the VM include...

Your organization's network consists of 25 computers. Your boss is interested in employing a file server with network shares and a print server. Which of the following Windows network setups should you recommend?

Which of the following is the best example of the use of chain of custody?

You just installted a new updated driver for a network interface card (NIC). Now you want to test its data transfer rate. What tool should you use to run your test?

You just got your first IT job working at a help desk. You get a cal from a user about an issue you have never seen before, and you are not sure where to begin troubleshooting. What is the first course of action you should take?

One of your company's users just purchased an Android smartphone and is attempting to access a public hotspot. The user receives a message that a page cannot be displayed. The user notices a question mark in the radio icon in the toolbar. The user has activated Bluetooth and verified that airplane mode is off. Tethering is turned on. The user is using the smartphone to call in to the help desk for assistance. Which of the following is the most likely issue?

Which Windows utility can be used to see which user is currently logged on?

You have been tasked with installing Windows 10 on 100 comuter to a new subnet on your network. You are required to remove system-specific identifiers. Which of the following should be used to accomplish this?

Which of the following is a common symptom of a problem that can occur while starting up the Windows operating system?

One of your company's users complains that his smartphone is making shutter noises even when he is not taking pictures. What should you do first to determine the cause of the problem?

You are troubleshooting a Windows system suffering from poor performance. The Event Viewer states that the file system is corrupt. What should you do next?

Which type of fire extinguishing technolgy should be used during an electrical fire?

You attempt to install a legacy application on a computer running Windows 8. You receive an error that says the application cannot be installed because the OS is not supported. Which of the followin describes the first step you should take to continue installing the application?