Criado por Ahmad Joumaa
mais de 9 anos atrás
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Role of Operations Management
-Cost Leadership
Good/Service differentiation
Goods
Service
Goods and Services in different Industires
Interdependence with other Key Business Functions
Influences
Gloalisation
Technology
Quality Expectations
Based Competition
Government Policies
Legal Regulation
Environmental Sustainability
Corporate social responsibility
The difference between legal compliance and ethical responsibility
Environmental Sustainability
Social Responsibility
Operations Process
Inputs
Transformed Resources
Transformed Resources
-Materials
Transformed Resources
- Information
Transformed Resources
-Customers
Transforming Resources
Transforming Resources
-Human Resources
Transforming Resources
-Facilities
Transformation Process
Transformation Process
4 V's
Transformation Process
-Influence of Volume
Transformation Process
-Influence of Variety
Transformation Process
-Influence of Visibility (amount of feedback)
Transformation Process
-Variation in Demand
Transformation Process
-Sequencing and Scheduling
Grantt chart
Critical Path Analysis
Technology
Task Design
Process Laypout
Monitoring
Control
Improvement
Outputs
Customer Service
Warranties
Operation Strategies
Performance objectives
Quality
Speed
Dependability
Flexibility
Customisation
Cost
New Product
Service Design and Development
Supply Chain Management
Logistics
E-Commerce
Global Sourcing
Outsourcing
Advantages
Disadvantage
Technology - Leading Edge
Established
Inventory Management
Adv of Inv Management
Disadvantages of holding stock
LIFO
FIFO
JIT
Quality Management
Control
Assurance
Improvement
Overcoming Resistance to Change
Redundancy Payments
Retraining
reorganising plant layout-major changes may require extensive re-organising
Overcoming Resistance to change
global factors – global sourcing, economies of scale
scanning and learning
research and development