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801 Practice E

Questão 1 de 100

1

How can you reduce the chance of ESD (Select the two best answers)

Selecione uma ou mais das seguintes:

  • Use an antistatic wrist strap

  • Raise the temperature in the room

  • Touch an unpainted portion of the computer case

  • Lower the humidity

  • Plug the computer into an AC outlet.

Explicação

Questão 2 de 100

1

Which of the following disperses heat but requires no moving parts?

Selecione uma das seguintes:

  • Heat Sinks

  • CPU fan

  • Case fan

  • Liquid cooling system

Explicação

Questão 3 de 100

1

Why should VoIP not be used with satellite internet?

Selecione uma das seguintes:

  • Bandwidth limitations

  • Difficult to Install

  • Latency

  • Cost

Explicação

Questão 4 de 100

1

A customer wants to control several computers with a single set of input devices. What solution should you provide for them?

Selecione uma das seguintes:

  • Barcode reader

  • Smartcard reader

  • Ethernet switch

  • KVM

Explicação

Questão 5 de 100

1

Which of the following would best be used for high-end graphics cards?

Selecione uma das seguintes:

  • PCIe

  • PCI

  • AGP

  • ISA

Explicação

Questão 6 de 100

1

Which of the following materials should a computer NEVER be placed on?

Selecione uma das seguintes:

  • Wood

  • Carpet

  • Plastic

  • Tile

Explicação

Questão 7 de 100

1

Of the following default ports, which one is used by the TELNET protocol?

Selecione uma das seguintes:

  • 23

  • 25

  • 80

  • 110

Explicação

Questão 8 de 100

1

Which of the following is the latest type of memory for a computer?

Selecione uma das seguintes:

  • RAMBUS

  • DRAM

  • DDR

  • SDRAM

Explicação

Questão 9 de 100

1

Which of the following can be potential sources of EMI ( Select the TWO best answers)

Selecione uma ou mais das seguintes:

  • Flat- panel televisions

  • AC power lines

  • Cordless phones

  • Electric motors

  • Faraday cage

Explicação

Questão 10 de 100

1

What type of cable needs to be fire resistant?

Selecione uma ou mais das seguintes:

  • STP

  • Coaxial

  • Plenum

  • UTP

Explicação

Questão 11 de 100

1

Which wireless standard has the shortest indoor range?

Selecione uma das seguintes:

  • 802.11a

  • 802.11b

  • 802.11g

  • 802.11n

Explicação

Questão 12 de 100

1

Which of the following types of storage media can hold the most data?

Selecione uma das seguintes:

  • Blu-Ray

  • DLT

  • DVD-ROM

  • SD card

Explicação

Questão 13 de 100

1

Which type of Internet connection provides typical downstream networking speeds of 5 to 12 Mbps utilizing phone lines?

Selecione uma das seguintes:

  • ADLS

  • VPN

  • Bluetooth

  • 802.3u

Explicação

Questão 14 de 100

1

Which of the following is a common power rating for a desktop PC that runs office applications?

Selecione uma das seguintes:

  • 12 volts

  • 400 volts

  • 120 volts

  • 900 volts

Explicação

Questão 15 de 100

1

You have a PCIe card that you need to install. The card's documentation says that it requires a x4 slot. The computer you are installing to has only x1 and x16 slots. What should you do?

Selecione uma das seguintes:

  • Install the card to the x1 slot and get normal performances

  • Install card to the x16 slot and get four times the performance

  • Install the card to the x1 slot and get half the performance

  • Install the card to x16 slot and get normal performance

Explicação

Questão 16 de 100

1

Your boss asks you to replace his laptop's 500 GB hard drive with a new 640 GB hard drive. What interface would you most likely use?

Selecione uma das seguintes:

  • PATA

  • SATA

  • IDE

  • SCSI

Explicação

Questão 17 de 100

1

Which type of printer requires special paper to operate?

Selecione uma das seguintes:

  • Laser

  • Impact

  • Thermal

  • Inkjet

Explicação

Questão 18 de 100

1

What is the recommend maximum cable length for USB 2.0?

Selecione uma das seguintes:

  • 15 meters

  • 10 meters

  • 7 meters

  • 5 meters

Explicação

Questão 19 de 100

1

What should be used when installing or upgrading a CPU to ensure that heat will be dissipated efficiently through the heat sink?

Selecione uma das seguintes:

  • Thermal compound

  • Power supply

  • Case fan

  • Fire extinguisher

Explicação

Questão 20 de 100

1

How should you attempt to demonstrate professionalism when dealing with a customer (Select the three best answers.)

Selecione uma ou mais das seguintes:

  • Avoid distractions

  • Retain a chain of custody

  • Avoid being judgmental

  • Leave documentation to the customer

  • Meet expectations that the costumers sets for you

Explicação

Questão 21 de 100

1

What type of card would you use to record off-air television programs?

Selecione uma das seguintes:

  • Wireless card

  • Video capture card

  • Post card

  • PCIe video card

Explicação

Questão 22 de 100

1

What is the maximum data transfer rate of 1EEE 1394a?

Selecione uma das seguintes:

  • 400 Mbps

  • 480 Mbps

  • 800 Mbps

  • 1600 Mbps

Explicação

Questão 23 de 100

1

Which of the following IP addresses is private?

Selecione uma das seguintes:

  • 8.58.12.192

  • 173.169.254.1

  • 192.168.58.11

  • 11.23.185.57

Explicação

Questão 24 de 100

1

Which type of memory module has 240 pins?

Selecione uma das seguintes:

  • SODIMM DD3

  • DDR

  • SODIMM DDR2

  • DDR2

Explicação

Questão 25 de 100

1

Which type of RAID stripes across three or more disks along with parity?

Selecione uma das seguintes:

  • RAID 0

  • RAID 1

  • RAID 5

  • RAID 10

Explicação

Questão 26 de 100

1

What is the greatest number primary partitions on a single physical hard drive?

Selecione uma das seguintes:

  • 1

  • 2

  • 3

  • 4

Explicação

Questão 27 de 100

1

Which of the following types of PCs would need a powerful CPU, high-end video card, and as much RAM as possible?

Selecione uma das seguintes:

  • Home Theater PC

  • CAD workstation

  • Virtualization workstation

  • Thin Client

Explicação

Questão 28 de 100

1

You are tasked with upgrading the RAM in a customer's laptop. What type of memory should you select?

Selecione uma das seguintes:

  • SODIMM

  • DDR3

  • RIMM

  • SDRAM

Explicação

Questão 29 de 100

1

Which of the following is the correct data connector for an internal SATA hard drive?

Selecione uma das seguintes:

  • 7 pin

  • 15 pin

  • 34 pin

  • 40 pin

Explicação

Questão 30 de 100

1

A frustrated customer calls you about a PC that is not functioning properly. What should you ask the user?

Selecione uma das seguintes:

  • "What were you doing when the computer crashed?"

  • "Don't use that computer until it's fixed."

  • "What was the last thing that occurred before the computer stopped functioning properly?"

  • "What was the last thing you did before the computer stopped functioning properly?"

Explicação

Questão 31 de 100

1

What type of RAM is used to solve memory errors?

Selecione uma das seguintes:

  • ECC

  • Parity

  • Non-Parity

  • Non-EEC

Explicação

Questão 32 de 100

1

What does Hyper Threading do?

Selecione uma das seguintes:

  • It works only on PCs with more than one core

  • It enables two independent CPUs to work on the same task simultaneously.

  • It enables the computer operating system to work on multiple tasks simultaneously

  • It allows a process to work with two independent computer instructions at once

Explicação

Questão 33 de 100

1

Which printing technology uses multilayer carbonless copy paper?

Selecione uma das seguintes:

  • Dot matrix

  • Print spooling

  • Inkjet

  • Thermal

Explicação

Questão 34 de 100

1

Which of the following DDR modules is a DDR3 Module?

Selecione uma das seguintes:

  • PC 1600

  • PC 2700

  • PC 5300

  • PC 8500

Explicação

Questão 35 de 100

1

In the eleoctrophotographic printing process, which one of the following printers uses a charged corona wire?

Selecione uma das seguintes:

  • Laser

  • Thermal

  • Impact

  • Inkjet

Explicação

Questão 36 de 100

1

Which of the sockets could be used by a Core i5 CPU?

Selecione uma ou mais das seguintes:

  • 1155

  • 775

  • Socket M

  • 1366

  • 1156

Explicação

Questão 37 de 100

1

What is the most secure type of wireless communication?

Selecione uma das seguintes:

  • WPA2

  • WPA

  • WEP

  • SSID

Explicação

Questão 38 de 100

1

Which networking technology has the highest potential throughput?

Selecione uma das seguintes:

  • Cable

  • Satellite

  • Fiber

  • DSL

Explicação

Questão 39 de 100

1

Which of the following CPU types is manufactured by AMD?

Selecione uma das seguintes:

  • Pentium

  • Celeron

  • Core i7

  • Phenom

Explicação

Questão 40 de 100

1

You are attempting to set up a laptop that will display through a projector. Nothing is appearing on the projector screen. What should you press to enable viewing on the projector screen?

Selecione uma das seguintes:

  • Power Button

  • Control + ESC

  • Function keys

  • ALT + Insert

Explicação

Questão 41 de 100

1

Which of the following types of RAM can transfer 12,800 MB/s?

Selecione uma das seguintes:

  • DDR3 1600

  • DDR3 1333

  • DD2 1066

  • DDR2 800

Explicação

Questão 42 de 100

1

What command would you use to verify the IP address of a gateway on a local computer?

Selecione uma das seguintes:

  • Ping

  • IPCONFIG

  • NETUSE

  • NETSTAT

Explicação

Questão 43 de 100

1

What chip is responsible for maintaining the data flow between a SATA hard drive and the processor?

Selecione uma das seguintes:

  • BIOS

  • Northbridge

  • FSB

  • Southbridge

Explicação

Questão 44 de 100

1

Which video resolution type should you use to attain a resolution of 1600 x 1050?

Selecione uma das seguintes:

  • WSXGA+

  • UXGA

  • SXGA

  • SVGA

Explicação

Questão 45 de 100

1

Which one of the following types of printers allows for the lowest cost per page?

Selecione uma das seguintes:

  • Dot matrix

  • Inkjet

  • Laser

  • Thermal

Explicação

Questão 46 de 100

1

What is an example of EMI?

Selecione uma das seguintes:

  • Degraded network performance due to network cables and AC power cables in close proximity

  • Degraded network performance due to too many Bluetooth devices being used in close proximity

  • Degraded network performances due to smartphone usage in close proximity

  • Degraded network performance due to poorly punched down network cables

Explicação

Questão 47 de 100

1

You need to retrieve an email on a laptop using Microsoft Outlook. Which protocol should you use to retrieve the email?

Selecione uma das seguintes:

  • SMTP

  • FTP

  • POP3

  • PING

Explicação

Questão 48 de 100

1

You are required by a customer to configure energy saving measures on a laptop for when it switches to batter power. What utility should you configure?

Selecione uma das seguintes:

  • MSCONFIG

  • DXDIAG

  • BIOS

  • ACPI

Explicação

Questão 49 de 100

1

Which of the following are digital, audio only formats? (Select the two best answers.)

Selecione uma ou mais das seguintes:

  • WMA

  • AVI

  • WPA

  • AAC

  • MOV

Explicação

Questão 50 de 100

1

Which of the following would you install into a AGP slot on motherboard?

Selecione uma ou mais das seguintes:

  • Memory

  • Video Card

  • CPU

  • Soundcard

Explicação

Questão 51 de 100

1

You want to add a network printer in Windows 7. Which of the following ports is the best solution?

Selecione uma ou mais das seguintes:

  • TCP/IP

  • LPT1

  • USB

  • COM1

Explicação

Questão 52 de 100

1

Which of the connections is most used with POTS lines?

Selecione uma ou mais das seguintes:

  • RJ 45

  • RJ11

  • BNC

  • SC

Explicação

Questão 53 de 100

1

You need to test a newly installed printer from Windows. Where is the location of the Print Test button?

Selecione uma das seguintes:

  • In the Print Spooler service

  • In Administrative Tools

  • On the General tab of the printer's Properties page

  • On the Ports tab

Explicação

Questão 54 de 100

1

You are required to perform preventative maintenance on a laser printer. What should be replaced? (Select the THREE best answers.)

Selecione uma ou mais das seguintes:

  • Toner

  • Fuser

  • Pickup rollers

  • Paper

  • Paper trays

  • Transfer bar

Explicação

Questão 55 de 100

1

What is the purpose of a power inverter?

Selecione uma das seguintes:

  • Backup source of power

  • Converts AC to DC

  • Provides regulated AC voltage

  • Protects against surges

Explicação

Questão 56 de 100

1

Which of the following is affected the least by EMI?

Selecione uma das seguintes:

  • Twisted pair

  • Coaxial

  • STP

  • Fiber

Explicação

Questão 57 de 100

1

What is the most common form factor used by HTPCs?

Selecione uma das seguintes:

  • AT

  • ATX

  • microATX

  • Pico-ATX

Explicação

Questão 58 de 100

1

Which is the following does NOT have to do with virtualization?

Selecione uma das seguintes:

  • VMware

  • Hypervisor

  • Virtual PC

  • CAD/CAM

Explicação

Questão 59 de 100

1

One of the computers in your warehouse often requires the replacement of power supplies, CPUs, and optical drives. What tool can help to prevent these types of hardware faults?

Selecione uma das seguintes:

  • Compressed air

  • Antistatic wrist straps

  • Rescue Disk

  • Multimeter

Explicação

Questão 60 de 100

1

Which solution would provide the best cooling to the CPU?

Selecione uma das seguintes:

  • Heat Sink

  • Liquid Cooling

  • CPU fan

  • Case fan

Explicação

Questão 61 de 100

1

Which of the following best describes a quad-core processor?

Selecione uma das seguintes:

  • PC with four unique processors

  • CPU with four cache memory locations

  • PC with two dual core CPUs

  • CPU package with four CPU cores

Explicação

Questão 62 de 100

1

A customer has asked you to set up a network printer that will be connected to a print server. The customer would like default configuration set to duplex printing for all users. Which of the following will allow you to configure this?

Selecione uma das seguintes:

  • Configure the settings through the printer's web interface

  • Configure the settings from the users' printer properties

  • Configure the settings through the computer's Control Panel

  • Configure the printer from the users' page setup menu

Explicação

Questão 63 de 100

1

You are required to install an operating system to a remote PC without the use of any physical media such as CD-ROMs. What should you use to complete the task?

Selecione uma das seguintes:

  • TELENET

  • FTP

  • PXE

  • NET USE

Explicação

Questão 64 de 100

1

Which of these is a feature of a docking station?

Selecione uma das seguintes:

  • Provides built-in power surge protection

  • Provides additional connectivity

  • Expands the laptop memory

  • Provides a second monitor

Explicação

Questão 65 de 100

1

What tope of adapter card is used to connect external hard disk drives?

Selecione uma das seguintes:

  • eSATA

  • PCIe x16

  • PATA

  • Network

Explicação

Questão 66 de 100

1

Which of the following is a valid IPv6 address?

Selecione uma das seguintes:

  • FE08:279B:91A1/122

  • 9031:8611::5468/64

  • ABC0::0011/130

  • F80G:8B1D:0001/64

Explicação

Questão 67 de 100

1

Which of the following optical media has the largest storage space?

Selecione uma das seguintes:

  • Hard Drive

  • DVD-ROM

  • Blue Ray

  • DVD-18

Explicação

Questão 68 de 100

1

Which one of the following is a valid APIPA address?

Selecione uma das seguintes:

  • 192.168.1.1

  • 10.1.1.1

  • 172.16.1.1

  • 169.254.1.1

Explicação

Questão 69 de 100

1

You have just set up 10 computers in a small LAN. They're all the same make and model tha tyou will remotely turn on using Wake-on-Lan (WOL). Eight computers wake up as they are supposed to, but two systems do not wake correctly. What is the most likelyp problem with the two systems?

Selecione uma das seguintes:

  • The network adapter setting in Windows are incorrect

  • WOL is not enabled in the BIOS

  • The wo computers so do not support WOL, functionality.

  • The two computers gateway IP address is configured incorrectly.

Explicação

Questão 70 de 100

1

One of your customers tells you of some trouble accessing the company wireless network with laptop. The person could access the network yeseterday before they went on the road for a laptop. Which is most likely cause of the problem?

Selecione uma das seguintes:

  • The laptop battery needs to be recharged

  • The wireless network is down

  • The laptop's antenna is disconnected

  • The laptop's wireless is cut off.

Explicação

Questão 71 de 100

1

Which wireless standards operate at a maximum of 54 Mbps? (Select the two best answers)

Selecione uma ou mais das seguintes:

  • 802.11a

  • 802.11b

  • 802.11g

  • 802.11n

  • 802.11x

Explicação

Questão 72 de 100

1

Which of the following storage media types has no moving parts?

Selecione uma ou mais das seguintes:

  • Tape Drive

  • PATA magnetic hard drive

  • DVD-ROM

  • Flash

Explicação

Questão 73 de 100

1

Why do CRT monitors have a degauss feature?

Selecione uma das seguintes:

  • To reset the monitor to factory default settings

  • To automatically adjust the display settings for optimal performance

  • To increase video monitor brightness

  • To remove magnetic fields

Explicação

Questão 74 de 100

1

What is the data transfer rate of USB 3.0?

Selecione uma das seguintes:

  • 480 Kbps

  • 12 Mbps

  • 480 Mbps

  • 5.0 Gbps

Explicação

Questão 75 de 100

1

Based on the following information, which address is most likely the DNS?

Selecione uma das seguintes:

  • Fe80::403b:e791:b151:b92a%11 (Preferred)

  • 192.168.1.115 (Preferred)

  • 192.168.1.1

  • 151.198.0.38

Explicação

Questão 76 de 100

1

Which of the following ports is commonly use for RS-232 connection?

Selecione uma das seguintes:

  • USB

  • DB-9

  • Parallel

  • SCSI

Explicação

Questão 77 de 100

1

What is the best way for a technician to prevent ESD when installing RAM?

Selecione uma das seguintes:

  • Wear a grounded wristband

  • Touch grounded metal before making contact with components

  • Make sure the AC plug has a ground post

  • Wear rubber soled shoes

Explicação

Questão 78 de 100

1

One of the users in your organization complains that their fingers are sticky, green, and a bit irritated after using a mouse. You find out that the mouse was cleaned out but with unknown solution. Where can you find out information about solution was used on the mouse?

Selecione uma das seguintes:

  • Procedural manual

  • Fire department

  • Facilities department of the organization

  • MSDS

Explicação

Questão 79 de 100

1

Which of the following protocols does not depend on a acknowledgement of receipt from the sender?

Selecione uma das seguintes:

  • HTTP

  • UDP

  • TCP

  • IP

Explicação

Questão 80 de 100

1

Which of the following ports is used by default by used by default by RDP?

Selecione uma das seguintes:

  • 53

  • 1723

  • 3389

  • 8080

Explicação

Questão 81 de 100

1

Which of these connector types are typically used on LCD displays? (Select the two best answers)

Selecione uma ou mais das seguintes:

  • DVI

  • XGA

  • HDMI

  • USB

  • VGA

Explicação

Questão 82 de 100

1

Which of the following is the fastest cache in a computer?

Selecione uma das seguintes:

  • L1

  • L2

  • L3

  • L4

Explicação

Questão 83 de 100

1

You just arrived at a user's desk and are about to start troubleshooting a problem. The user's desk is covered with papers, and you can see that some of these papers are probably confidential in nature. What should you do first?

Selecione uma das seguintes:

  • Work around the papers and resolve the problem

  • Refuse to work until the user has cleared the desk

  • Put the confidential papers in a neat file

  • Ask the user to clear the desk of confidential papers

Explicação

Questão 84 de 100

1

What type of printer uses a fuser to print documents?

Selecione uma das seguintes:

  • Inkjet

  • Dot matrix

  • Laser

  • Thermal

Explicação

Questão 85 de 100

1

Of the following, which is a limitation of terrestrial microwave broadband connections?

Selecione uma das seguintes:

  • They require line of sight

  • They cannot be used in remote locations

  • It is a receive-only transmission

  • The speed is less than dial-up

Explicação

Questão 86 de 100

1

Which one fo the following commands can obtain an IP address from a DCHP?

Selecione uma das seguintes:

  • PING -t

  • NSLOOKUP

  • IPCONFIG /RENEW

  • MSCONFIG

Explicação

Questão 87 de 100

1

Which of the following is the fastest expansion bus on a laptop?

Selecione uma das seguintes:

  • PCMICA

  • PC Cart type III

  • infrared

  • ExpressCard

Explicação

Questão 88 de 100

1

You need to transfer data from laptop's older IDE drive to a new SATA drive. What pin configurations would you need on the adapter that will connect between both drives?

Selecione uma das seguintes:

  • 40-pin and 15-pin

  • 44-pin and 7pin

  • 40-pin and 7-pin

  • 44-pin and 15pin

Explicação

Questão 89 de 100

1

Which of the following can increase the efficiency in which programs execute?

Selecione uma das seguintes:

  • Defrag

  • Disk Cleanup

  • Task Manager

  • Task Scheduler

Explicação

Questão 90 de 100

1

What is the recommended method to clean a laptop's screen?

Selecione uma das seguintes:

  • Paper towel and water

  • Dry lint-free cloth

  • Water with mild detergent

  • Rubbing alcohol and a tissue

Explicação

Questão 91 de 100

1

One of your technicians is on a service call and is dealing with a furious customer who has been shouting loudly. The technician tries but cannot calm the customer down. What should the technician do next?

Selecione uma das seguintes:

  • Let the customer continue to shout; sonner or later the customer will get tired and calm down

  • Call the supervisor and complain

  • Leave the customer site, and document the incident

  • Shout back at the customer and remain in control of the situation

Explicação

Questão 92 de 100

1

What tools would you use to test an AC outlet (Select the TWO best answers)

Selecione uma ou mais das seguintes:

  • Multimeter

  • Tweezers

  • PSU testers

  • Receptacle tester

  • Post tester

Explicação

Questão 93 de 100

1

You have3 been tasked with running a network extension to the warehouse that is 50 meters (164 feet) away. The proposed path will take the network extension near several fluorescent light fixtures and a large electric motor What type of cable would be best for this environment?

Selecione uma das seguintes:

  • Unshielded twisted pair

  • Coaxial

  • Fiber optic

  • Shielded twist pair

Explicação

Questão 94 de 100

1

What protocol uses port 443?

Selecione uma das seguintes:

  • SMTP

  • FTP

  • RDP

  • HTTPS

Explicação

Questão 95 de 100

1

What happens in the writing stage of the laser printer process?

Selecione uma das seguintes:

  • A rubber blade removes excess toner from the drum

  • A negative charge is applied to the drum by the primary corona wire

  • The laser is activated and exposes the drum

  • The surface of the drum is applied with negatively charged toner

  • The toner is transferred to paper as as the drum roll over it

Explicação

Questão 96 de 100

1

You are working on server that has several hard drives connected to a SCSI card. The card does not appear to be functioning at top efficiency. You determine that the card requires an update to its embedded code. What is the referred as to as? (Select the BEST the answer)

Selecione uma das seguintes:

  • Operating System

  • Driver files

  • Firmware

  • Shareware

Explicação

Questão 97 de 100

1

Which of the following memory types can fit a 168-pin DIMM slot?

Selecione uma das seguintes:

  • SDRAM

  • DDR

  • DD2

  • SODIMM

Explicação

Questão 98 de 100

1

In which of the following is a CR 2032 CMOS battery usually found?

Selecione uma das seguintes:

  • Portable printers

  • Smartphones

  • Bluetooth mice

  • Desktops

Explicação

Questão 99 de 100

1

What kind of adapter card can use a RJ45 connector?

Selecione uma das seguintes:

  • Sound

  • NIC

  • Video

  • Dial-Up Modem

Explicação

Questão 100 de 100

1

What should you not plug a laser printer into?

Selecione uma das seguintes:

  • UPS

  • Power strip

  • Surge processor

  • Line conditioner

Explicação