Which is the correct name of the parts of a COMPLAINT LETTER:
Dear Rod:
On June 2nd I purchased a cellphone serial: 857482927054.
I made this purchase at "Plaza de la Tecnología".
Unfortunately, the cellphone has not performed well because the battery does not charge correctly.
To resolve the problem, I would appreciate a refund or replacement.
I look forward to your reply and resolution of my problem. I will wait one week.
Please contact me at the above address or telephone number.
Sincerely,
Lesly.
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