The Juran Trilogy identifies 3 stages an organization must go through during the ______ process to ensure the organization can achieve the highest level of quality possible.
Quality Management
Performance Management
Quality Control
Six Sigma
All the following criteria are required for the experimental design evaluation except:
Random assignment of group members
A measurable outcome common to both groups
More than one group created for the purpose of the comparison
Employees must have similar KSAs
_______ is the study and application of the specific methods and strategies used during the change process to bring about desired modifications within the organization
Juran Trilogy
Implementation Theory
Change Theory
Execution Theory
_______ is the study of how adults learn and focus on making it easier to teach.
Andragogy
Pedagogy
Adult Education
Learning Curve
The two most common rating appraisal methods are
Checklist method and the rating scale method
BARS and Graphs
Forced Distribution and Checklists
