Koda M
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Koda M
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A+ Mini Test

Questão 1 de 30

1

Which of the following is the definition of an ST fiber connector?

Selecione uma das seguintes:

  • Synthetic Tip

  • Standard Tip

  • Steel Tip

  • Straight Tip

Explicação

Questão 2 de 30

1

Customer satisfaction is best achieved by:

Selecione uma das seguintes:

  • never minimizing the customer’s problems.

  • being defensive.

  • talking to coworkers while interacting with customers.

  • being judgmental.

Explicação

Questão 3 de 30

1

SCSI hard drives can spin at a maximum speed of:

Selecione uma das seguintes:

  • 5,400 rpm.

  • 7,200 rpm.

  • 10,000 rpm.

  • 15,000 rpm.

Explicação

Questão 4 de 30

1

Which of the following video connectors can display the HIGHEST resolution?

Selecione uma das seguintes:

  • Composite

  • HDMI

  • VGA

  • S-video

Explicação

Questão 5 de 30

1

While attempting to resolve an issue, a customer talks to the technician about a recent activity that has no relevance on the repair. Which of the following is the MOST appropriate response?

Selecione uma das seguintes:

  • Ask the customer for a timetable about recent activities.

  • Let the costumer complete their statement and then continue resolving the issue.

  • Document the customer’s statement and continue resolving the issue.

  • State that the activity is not relevant to the repair and continue resolving the issue.

Explicação

Questão 6 de 30

1

Which of the following is MOST likely used at a large company? (Select TWO).

Selecione uma ou mais das seguintes:

  • Windows 7 Home Premium

  • Windows 7 Professional

  • Windows XP Professional

  • Windows 7 Starter

  • Windows Vista Home Premium

Explicação

Questão 7 de 30

1

Hubs, switches, routers, VoIP phones and NIC cards all have which of the following out of the box?

Selecione uma ou mais das seguintes:

  • PS/2 port

  • IP addresses

  • HDMI

  • MAC addresses

Explicação

Questão 8 de 30

1

Which of the following is a best practice when applying thermal paste?

Selecione uma ou mais das seguintes:

  • Follow the CPU manufacture’s guidelines and apply the correct amount of thermal paste.

  • The more thermal paste applied, the better.

  • Use as much as desired, as long as it is the most popular thermal paste.

  • The less thermal paste applied, the better.

Explicação

Questão 9 de 30

1

Which of the following is an example of an APIPA address?

Selecione uma ou mais das seguintes:

  • 10.20.30.40

  • 169.254.43.40

  • 172.30.22.159

  • 192.168.23.110

Explicação

Questão 10 de 30

1

A supervisor has asked a technician to configure some Windows 7 PCs with some pre-established shared printers. The printers are all accessed via a wireless network. Where would a technician go in Windows 7 to add these printers?

Selecione uma ou mais das seguintes:

  • %SystemDir%\Resources

  • Enter the paths to the printers in the Registry.

  • Start >Devices and Printers >Add a printer

  • Start >Devices and Printers >Add a Device

Explicação

Questão 11 de 30

1

A technician is deploying Windows 7 in a company. The supervisor wants to ensure that greatest flexibility is provided for the employees when printing. Which of the following lists defines all of the supported Windows 7 interfaces?

Selecione uma ou mais das seguintes:

  • USB, Network, LPT, and Wireless

  • USB, IR, Bluetooth, and Network

  • IR, LPT, and USB

  • IR, LPT, Network, USB, and Wireless

Explicação

Questão 12 de 30

1

A custom configured PC with surround sound audio, HDMI output, and a compact form factor would be MOST suited to which of the following applications?

Selecione uma ou mais das seguintes:

  • Thick Client

  • Gaming PC

  • Audio / Video Editing Workstation

  • Home Theater PC

Explicação

Questão 13 de 30

1

Which of the following network types would be MOST likely used on a high school campus?

Selecione uma ou mais das seguintes:

  • MAN

  • LAN

  • PAN

  • WAN

Explicação

Questão 14 de 30

1

A laptop docking station does which of the following?

Selecione uma ou mais das seguintes:

  • Allows the user to synchronize mobile devices without additional hardware

  • Allows the user to connect one device to a monitor, network drop, and USB printer

  • Allows the user to connect wireless devices more efficiently

  • Allows the user to protect sensitive data more effectively

Explicação

Questão 15 de 30

1

Which of the following wireless encryption technologies is the WEAKEST?

Selecione uma ou mais das seguintes:

  • WPA2

  • WEP

  • WPA

  • TKIP

Explicação

Questão 16 de 30

1

Which of the following does PXE use?

Selecione uma ou mais das seguintes:

  • USB

  • DVD-ROM

  • CD-ROM

  • NIC

Explicação

Questão 17 de 30

1

Which of the following application stores are compatible with iOS?

Selecione uma ou mais das seguintes:

  • Android Market

  • Windows Marketplace

  • App Store

  • Amazon Appstore

Explicação

Questão 18 de 30

1

A company would like to increase the security on their company’s smart phones. Which of the following should be configured to ensure information stored on a smart phone can be removed if it is lost or stolen?

Selecione uma ou mais das seguintes:

  • Username and passwords

  • Remote wipe

  • Strong password complexity

  • Failed login attempts restrictions

Explicação

Questão 19 de 30

1

Which of the following disk defragmentation command line options is used to perform operation on ALL volumes in Windows OS?

Selecione uma ou mais das seguintes:

  • /A

  • /C

  • /H

  • /E

Explicação

Questão 20 de 30

1

A technician just finished removing spyware from a computer and now they are not able to connect to any websites. Which of the following is the MOST likely cause?

Selecione uma ou mais das seguintes:

  • Automatic configuration

  • Network card driver is damaged

  • Proxy settings

  • The Internet is not functioning

Explicação

Questão 21 de 30

1

Which of the following network devices allows for full-duplex communication?

Selecione uma ou mais das seguintes:

  • Hub

  • Bridge

  • Switch

  • Firewall

Explicação

Questão 22 de 30

1

A customer reports that their computer crashes during usage. Which of the following is a common acronym used to describe this condition?

Selecione uma ou mais das seguintes:

  • RAID

  • VPN

  • BSOD

  • LAN

Explicação

Questão 23 de 30

1

Software threats to a computer are commonly referred to as:

Selecione uma ou mais das seguintes:

  • device drivers.

  • malware.

  • biometrics.

  • SOHO.

Explicação

Questão 24 de 30

1

Which of the following user accounts has the LEAST access privileges?

Selecione uma ou mais das seguintes:

  • Standard

  • Guest

  • Administrator

  • Power

Explicação

Questão 25 de 30

1

A user wishes to secure their tablet from unauthorized access. The BEST option is to:?

Selecione uma ou mais das seguintes:

  • enable RFID authentication.

  • establish a remote wipe policy.

  • setup a strong passcode.

  • establish strong email passwords.

Explicação

Questão 26 de 30

1

Which of the following is MOST likely an advantage that a tablet has over a laptop PC??

Selecione uma ou mais das seguintes:

  • A tablet is easily upgraded.

  • A tablet is lightweight.

  • A tablet has a larger screen.

  • A tablet can natively run most software.

Explicação

Questão 27 de 30

1

Question 12 Which of the following is a common type of biometric authentication on a laptop? (Select TWO).?

Selecione uma ou mais das seguintes:

  • Facial recognition

  • Blood sample

  • Retinal

  • Voice recognition

  • Fingerprint

Explicação

Questão 28 de 30

1

A user calls about their workstation not powering on in the morning. According to the troubleshooting theory, which of the following steps should the technician perform NEXT??

Selecione uma das seguintes:

  • Document the resolution to problem.

  • Purchase the appropriate replacement part.

  • Verify that the workstation is able to boot up.

  • Ask the user about any previous changes.

Explicação

Questão 29 de 30

1

A customer wants games from their child’s Windows XP computer removed. Which of the following is the BEST way to accomplish this task?

Selecione uma das seguintes:

  • Control Panel > Game Controller > Select controller > click Remove

  • Control Panel > Administrative Tools > Computer Management

  • Control Panel > Add/Remove programs > Add/Remove Windows Components > select Accessories and Utilities > uncheck Games

  • Programs menu > Right click Games > select Properties > select the Hidden check box

Explicação

Questão 30 de 30

1

Which of the following should be performed regularly in order to help restore a computer’s data after a hard drive failure??

Selecione uma das seguintes:

  • Windows Memory Diagnostics

  • Factory Restore

  • System Restore

  • Scheduled Backups

Explicação

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