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Quiz sobre Basic Security Guard Course, criado por MGChute em 13-08-2015.

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Basic Security Guard Course

Questão 1 de 86

1

Which of the following would NOT be a code of conduct violation.

Selecione uma das seguintes:

  • Failing to comply with all Municipal and Federal statutes.

  • Using profane, abusive and insulting language.

  • Being rude to a member of the public.

  • Attending work with a wrinkled shirt.

Explicação

Questão 2 de 86

1

A Security Guard can also be referred to as a Security Officer.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 3 de 86

1

Anyone can file a complaint against a Security Guard.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 4 de 86

1

Under the Private Security and Investigative Services Act a Security license is valid for...

Selecione uma das seguintes:

  • 1 year

  • 2 years

  • 5 years

  • No expiry date

Explicação

Questão 5 de 86

1

Under the Private Security and Investigative Services Act which of the following would NOT make a person eligible in obtaining a Security Guard license.

Selecione uma das seguintes:

  • Having a previous Criminal Record for Assault with a weapon under the Criminal Code of Canada.

  • Having more than three speeding offenses within one year under the Highway Traffic Act.

  • Being 18 years of age.

  • Legally being allowed to work in Canada.

Explicação

Questão 6 de 86

1

Which of the following professions would NOT be exempt under the Private Security and Investigative Services Act?

Selecione uma das seguintes:

  • Lawyers

  • Locksmiths

  • Bodyguards

  • Armored Car Services

Explicação

Questão 7 de 86

1

What does P.S.I.S.A. stand for?

Selecione uma das seguintes:

  • Professional Security and Investigative Services Act

  • Personal Security and Investigative Services Act

  • Private Security and Investigative Services Act

  • None of the above

Explicação

Questão 8 de 86

1

As a Security Guard while patrolling a property you notice a black wallet in the snow. You decide to check the wallet for I.D. and find none. You notice a $20 bill locked away in a hidden compartment. You decide to take the money and buy coffee for the staff because it was obvious you would never find the owner. What could be a possible result?

Selecione uma das seguintes:

  • Getting fired.

  • Getting charged with a Code of Conduct violation under the Private Security and Investigative Services Act.

  • Charged with a criminal offense.

  • All of the above.

Explicação

Questão 9 de 86

1

Which of the following statements are true?

Selecione uma das seguintes:

  • As Security Guard having a Security license is a privilege.

  • As a Security Guard having a Security license is a right as long as you are over the age of 18.

  • Unlike the police, a Security Guard's conduct is not that important as long as no laws are being broken.

  • None of the above.

Explicação

Questão 10 de 86

1

Which of the following statements is true when solving problems?

Selecione uma das seguintes:

  • Identify the problem, find any solution that is available, take action using that solution.

  • You should not be looking for problems unless they are obvious.

  • Identify the problem, find possible solutions, take action using the best solution, evaluate all possible solutions.

  • Sometimes if you ignore a minor problem it will work itself out.

Explicação

Questão 11 de 86

1

Which of the following is NOT an important quality for a Security Guard?

Selecione uma das seguintes:

  • Having good communication skills.

  • Being sensitive to the needs of other cultures.

  • The ability to problem solve.

  • Being able to run long distances.

Explicação

Questão 12 de 86

1

Which of the following would be a duty you would perform while working as a Loss Prevention Specialist?

Selecione uma das seguintes:

  • Wearing a uniform and patrolling a shopping mall.

  • Conducting a mobile surveillance in a residential neighborhood.

  • Conducting background investigations into the newly hired staff.

  • An undercover Security Guard working in retail stores who detects theft and fraud.

Explicação

Questão 13 de 86

1

Which of the following is a FALSE statement?

Selecione uma das seguintes:

  • A Security Guard's job can be physically demanding.

  • When working as a Security Guard it is important to keep in good physical shape.

  • You are required to meet a minimum standard of physical fitness before being granted a Security License.

  • As a Security Guard you may be required to take tasks that are physically demanding.

Explicação

Questão 14 de 86

1

Ontario law defines a Security Guard as a person who...

Selecione uma das seguintes:

  • Works for money to guard or patrol to protect people and property.

  • Works for money as an arm of law enforcement.

  • Works for money to observe and report to police any criminal activity.

  • Works for money to protect members of the public.

Explicação

Questão 15 de 86

1

When dealing with unknown individuals, a Security Guard has little or no knowledge of the person's history. What dangers could a Security Guard face when dealing with an unknown individual?

Selecione uma das seguintes:

  • The individual could have a weapon.

  • The individual could have a contagious disease.

  • The individual could have a violent past.

  • All of the above.

Explicação

Questão 16 de 86

1

Which of the following jobs could you NOT perform as a licensed Security Guard?

Selecione uma das seguintes:

  • Loss Prevention Specialist

  • Mobile Security patrol

  • Bouncer

  • Bailiff

Explicação

Questão 17 de 86

1

A Security Guard must be knowledgeable of the eight basic elements of a site safety program, Which of the following would NOT be included as one of the eight basic elements?

Selecione uma das seguintes:

  • Company safety policy.

  • Door opening procedure policy.

  • Safety training.

  • Safety rules.

Explicação

Questão 18 de 86

1

When working as a Security Guard you may find yourself in an unavoidable confrontation. In this situation a Security Guard should...

Selecione uma das seguintes:

  • Consider their own safety first.

  • Consider the safety of the individual they are dealing with.

  • First assess the situation to see if any laws are being broken.

  • None of the above.

Explicação

Questão 19 de 86

1

The best way for you to get a crowd under control is to...

Selecione uma das seguintes:

  • Become friendly with the main trouble makers.

  • Agree with their cause so they trust you.

  • Let them know that this is just a part time job for you and as far as you're concerned if trouble starts you won't get involved.

  • Avoid any conversation with anyone.

Explicação

Questão 20 de 86

1

A crowd that is exhibiting sympathy for or against authority or for a political cause is called...

Selecione uma das seguintes:

  • A riot.

  • A demonstration.

  • A rave.

  • None of the above.

Explicação

Questão 21 de 86

1

Which of the following would be a likely place for a crowd to get out of control?

Selecione uma das seguintes:

  • A hockey game.

  • A rock concert.

  • A protest rally.

  • All of the above.

Explicação

Questão 22 de 86

1

Are Security Guards or Private Investigators allowed to locate persons who are in the Witness Protection Program?

Selecione uma das seguintes:

  • Yes

  • No

Explicação

Questão 23 de 86

1

Security Guards are only allowed to enforce the Highway Traffic Act on Private Property only.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 24 de 86

1

The purpose of surveillance is to...

Selecione uma das seguintes:

  • Gather evidence.

  • Observe an individual's actions.

  • For the purpose of identifying associates.

  • All of the above.

Explicação

Questão 25 de 86

1

The best way to deal with a crowd is to...

Selecione uma das seguintes:

  • Approach the quietest member of the crowd and discuss your concerns.

  • Arrest the most vocal person in the crowd to remove them.

  • Threaten the crowd with use of force if they do not retreat.

  • Approach the most vocal member of the crowd and discuss your concerns.

Explicação

Questão 26 de 86

1

A visitor log would be used for which of the following?

Selecione uma das seguintes:

  • Recording visitor entries and exits on the property.

  • To record information passed on from a previous shift.

  • To keep track of patterns of entry on the property to determine suspicious activity.

  • All of the above.

Explicação

Questão 27 de 86

1

When dealing with crowd you should never engage in an argument with anyone unless they start making unnecessary and rude comments towards you.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 28 de 86

1

What is a possible consequence when conducting surveillance in a residential area during daylight hours?

Selecione uma das seguintes:

  • Police being called.

  • The "target" you are watching notices you.

  • Residents in the area approach you.

  • All of the above.

Explicação

Questão 29 de 86

1

As a Security Guard it is OK to leave spaces in your duty notebook in case you need to add something later.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 30 de 86

1

When starting your shift as a Security Guard which of the following is NOT something you would enter in your duty notebook before going out on patrol?

Selecione uma das seguintes:

  • The start and end time of your shift.

  • Date

  • Weather conditions.

  • Road conditions.

  • What your partner is wearing.

Explicação

Questão 31 de 86

1

Which of the following is NOT a true statement?

Selecione uma das seguintes:

  • A good report has clarity of thought.

  • A good report is complete and self-explanatory.

  • A good report can be based on opinion.

  • A good report is accurate.

Explicação

Questão 32 de 86

1

As a Security Guard the purpose of your notebook is to...

Selecione uma das seguintes:

  • Keep personal information you do not want others to know about.

  • Maintain an accurate daily record of events while on shift.

  • Keep intel on suspects you come in contact with.

  • The law requires you to carry a notebook at all times.

Explicação

Questão 33 de 86

1

Best practices dictate that you write your notebook and reports with...

Selecione uma das seguintes:

  • Pencil

  • Blue pen

  • Black pen

  • Red pen

Explicação

Questão 34 de 86

1

If a Security Guard keeps accurate and concise notes this will show...

Selecione uma das seguintes:

  • That the Security Guard is ready to be promoted.

  • That the Security Guard is professional.

  • That the Security Guard has taken a notebook-taking course.

  • That the Security Guard is in the wrong profession.

Explicação

Questão 35 de 86

1

If you make a mistake in your notebook you should...

Selecione uma das seguintes:

  • Throw it away.

  • Draw a line through the mistake and initial it.

  • Scribble it out with a red pen.

  • None of the above.

Explicação

Questão 36 de 86

1

It is OK to remove a page from your duty notebook providing it has nothing to do with the case before the court.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 37 de 86

1

Which of the following statements below is FALSE. Once Occupational Health and Safety authorities have been notified of unsafe work they are obligated to ensure no other worker assigned to perform the work unless...

Selecione uma das seguintes:

  • The supervisor is satisfied in his mind that the work is safe to continue.

  • The worker assigned is not exposed to imminent danger.

  • There is a procedure in place to refuse work.

  • The imminent danger has been eliminated.

Explicação

Questão 38 de 86

1

Which of the following would be examples of hazards in the workplace?

Selecione uma das seguintes:

  • Poor lighting in offices.

  • Cold weather for workers working outside.

  • Equipment stored in an active hallway.

  • All of the above.

Explicação

Questão 39 de 86

1

MSDS stands for Material Safety Data Sheets.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 40 de 86

1

WHMIS Class "A" includes...

Selecione uma das seguintes:

  • Poisonous and infectious material.

  • Oxidizing material.

  • Flammable and combustible liquids.

  • Compressible gas.

Explicação

Questão 41 de 86

1

WHMIS Class "C" includes...

Selecione uma das seguintes:

  • Poisonous and infectious materials.

  • Flammable and combustible liquids.

  • Compressible gas.

  • Oxidizing material.

Explicação

Questão 42 de 86

1

WHMIS Class "F" includes...

Selecione uma das seguintes:

  • Poisonous and infectious material.

  • Oxidizing material.

  • Flammable and combustible liquids.

  • Dangerously reactive material.

Explicação

Questão 43 de 86

1

WHMIS Class "E" includes...

Selecione uma das seguintes:

  • Poisonous and infectious material.

  • Corrosive material.

  • Compressible gas.

  • Oxidizing material.

Explicação

Questão 44 de 86

1

Workers in Ontario can NOT refuse work which they believe places them in imminent danger, they must first tell a supervisor.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 45 de 86

1

What does the acronym (WHMIS) stand for?

Selecione uma das seguintes:

  • Workplace Hazardous Materials International System

  • Workplace Hazardous Materials Information System

  • Workplace Hazardous Metals Information System

  • Workplace Hazardous Materials Information Services

Explicação

Questão 46 de 86

1

After receiving a supervisor's report about unsafe work- a worker who still believes the work is unsafe can file a complaint with...

Selecione uma das seguintes:

  • The Dangerous Workplace Board.

  • The local Police Agency.

  • Workers Compensation Board.

  • Workplace Health and Safety.

Explicação

Questão 47 de 86

1

When on your patrols in an office building as a Security Guard, if you were to notice smoke you should FIRST...

Selecione uma das seguintes:

  • Call the fire department.

  • Pull the closest fire alarm.

  • First determine the origin of the smoke before contacting anyone.

  • Start evacuation procedures.

Explicação

Questão 48 de 86

1

A Type "B" Fire Extinguisher is used for...

Selecione uma das seguintes:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Explicação

Questão 49 de 86

1

It is not necessary for a Security Guard to know emergency procedures as long as he has access to the Emergency Management Plan.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 50 de 86

1

A Type "C" fire extinguisher is used for...

Selecione uma das seguintes:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Explicação

Questão 51 de 86

1

When using a fire extinguisher you should think P.A.S.S. which is short for...

Selecione uma das seguintes:

  • Pull, Aim, Squeeze, Sweep

  • Pull, Arm, Squeeze, Sweep

  • Push, Arm, Squeeze, Sweep

  • None of the above

Explicação

Questão 52 de 86

1

A Type "A" fire extinguisher is used for...

Selecione uma das seguintes:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Explicação

Questão 53 de 86

1

On your patrols in an office tower as a Security Guard you come across a suspicious package in the hallway. Which of the following should you do?

Selecione uma das seguintes:

  • Call the police immediately from your cell phone.

  • Open the package to see if there is any indication who the owner is.

  • Begin evacuating the office tower.

  • Refer to your emergency management plan and use a land line to call emergency services.

Explicação

Questão 54 de 86

1

In the Criminal Code of Canada a serious criminal offense is called a...

Selecione uma das seguintes:

  • Provincial offense

  • Indictable offense

  • Summary conviction offense

  • Hybrid offense

Explicação

Questão 55 de 86

1

The highest court in Canada is called...

Selecione uma das seguintes:

  • Court of Queen's Bench

  • Superior Court of Canada

  • Supreme Court of Canada

  • Ontario Court of Appeal

Explicação

Questão 56 de 86

1

Laws are divided into two parts. These are public and private laws.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 57 de 86

1

Which of the following courts would criminal offenses NOT be heard in.

Selecione uma das seguintes:

  • Youth Court

  • Provincial Court

  • Superior Court

  • Small Claims Court

Explicação

Questão 58 de 86

1

Criminal law in Canada is...

Selecione uma das seguintes:

  • Provincial

  • Municipal

  • International

  • Federal

Explicação

Questão 59 de 86

1

A jury in a civil trial has...

Selecione uma das seguintes:

  • 15 members

  • 6 members

  • 12 members

  • 9 members

Explicação

Questão 60 de 86

1

In a criminal trial a jury consists of...

Selecione uma das seguintes:

  • 9 members

  • 6 members

  • 7 members

  • 12 members

Explicação

Questão 61 de 86

1

In the Criminal Code of Canada a minor offense is called an...

Selecione uma das seguintes:

  • Indictable offense

  • Hybrid offense

  • Provincial offense

  • Summary conviction offense

Explicação

Questão 62 de 86

1

A person or business who sues another person or business is called...

Selecione uma das seguintes:

  • The Plaintiff

  • The Defendant

  • The Victim

  • The Accused

Explicação

Questão 63 de 86

1

Criminal offenses are divided into two categories. They are:

Selecione uma das seguintes:

  • Indictable, Summary

  • Municipal, Provincial

  • Federal, Provincial

  • None of the above.

Explicação

Questão 64 de 86

1

Which of the following is NOT a true statement.

Selecione uma das seguintes:

  • PIPEDA applies to organizations and their employees who collect and store personal and sensitive information.

  • PIPEDA requires organizations to establish personal information policies.

  • PIPEDA requires organizations to collect information with consent.

  • PIPEDA monitors business policies involving foreign information.

Explicação

Questão 65 de 86

1

What does (PIPEDA) stand for?

Selecione uma das seguintes:

  • Personal Information Protection and Electronic Documents Act

  • Protection of Personal Information and Electrical Documents Act

  • Preparation of Information and Electrical Documents Act

  • Personal Protection Information and Electrical Documents Act

Explicação

Questão 66 de 86

1

Under the Liquor License Act what age can a person legally consume alcoholic beverages in Ontario?

Selecione uma das seguintes:

  • 17 years with parental permission

  • 18 years

  • 19 years

  • 21 years

Explicação

Questão 67 de 86

1

Any organization can use without permission of the person any information if it is used for an emergency that threatens the life, health, or security of any person.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 68 de 86

1

Under Canadian law, the more serious offenses are classified as:

Selecione uma das seguintes:

  • dual procedure offenses

  • summary conviction offenses

  • indictable offenses

  • felony offenses

Explicação

Questão 69 de 86

1

PIPEDA is ___________ law.

Selecione uma das seguintes:

  • Provincial

  • International

  • Municipal

  • Federal

Explicação

Questão 70 de 86

1

Taking the time to explain to people why certain rules are in place, give them directions or answer other questions they may have about matters unrelated to security are examples of...

Selecione uma das seguintes:

  • ...activities that should be avoided because they distract a security guard from his or her job.

  • ...the best way to pass time on a shift when there is nothing happening.

  • ...a security guard's primary responsibility.

  • ...tasks best left to trained customer service representatives.

  • ...ways for a security guard to provide good customer service while carrying out his or her other responsibilities.

Explicação

Questão 71 de 86

1

A security guard is called to the scene of a couple (not employees) arguing in a common area of a public access building that the guard is tasked to patrol. The couple is yelling and swearing, waving their arms and pointing at each other but no physical contact or verbal threats have occurred. Attempts by other employees and passerby to separate the couple have failed. Your best course of action is:

Selecione uma das seguintes:

  • Immediately contact the police, observe them from a distance but do not intervene as the Public's safety is more important than this disturbance.

  • Stay at a safe distance in an interview stance in order to be seen, use tactical communication skills to attempt to de-escalate the situation, then inform the couple to leave the property if they have no business there.

  • Physically separate the couple, using force if necessary as they are causing a breach of the peace, then physically escort the two off the property.

  • Detain both after separating them, prevent them from leaving until police arrive in the event a Criminal offense has occurred.

Explicação

Questão 72 de 86

1

Which of the following is a FALSE statement?

Selecione uma das seguintes:

  • Having bias will limit your credibility.

  • Opinions can make you appear judgmental

  • Opinions are an important addition to an incident report

  • Having bias can cause an incident to escalate

Explicação

Questão 73 de 86

1

The main goal for effective communication is to accurately send your message to another person and that person will clearly understand it.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 74 de 86

1

A closed question usually ends in "yes" or "no".

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 75 de 86

1

Tactical communication is a reasonable option instead of using physical force.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 76 de 86

1

When dealing with an individual from another culture it is best that you take time to understand the person better to avoid escalating the situation.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 77 de 86

1

A person applying for an apartment who is turned down because of his perceived cultural habit would be protected under the Human Rights Code.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 78 de 86

1

Which of the following would NOT be considered harassment under the definition.

Selecione uma das seguintes:

  • Calling an old girl friend and hanging up.

  • Making rude comments to an employee when you know it makes them feel uncomfortable.

  • Making sexually suggestive remarks to a fellow worker.

  • Having a conversation with a fellow worker over lunch/

Explicação

Questão 79 de 86

1

The Human Rights Code is...

Selecione uma das seguintes:

  • Provincial law

  • Federal law

  • Municipal law

  • International law

Explicação

Questão 80 de 86

1

Which of the following statements would be a good example of stereotyping?

Selecione uma das seguintes:

  • All lemons are yellow.

  • People that speed could possibly cause an accident.

  • Most new immigrants to Canada speak very little English.

  • None of the above.

Explicação

Questão 81 de 86

1

The Human Rights Code is administered by...

Selecione uma das seguintes:

  • the Human Rights Tribunal

  • the Human Rights Commission

  • the National Association of Human Rights

  • No one administers the Human Rights Code.

Explicação

Questão 82 de 86

1

Section 494(1) of the Criminal Code allows anyone to make an arrest found committing...

Selecione uma das seguintes:

  • a summary conviction offense

  • a provincial offense

  • an indictable offense

  • None of the above.

Explicação

Questão 83 de 86

1

Section 494 (3) of the Criminal Code requires anyone, other than a peace office making a lawful arrest without warrant, to forthwith deliver that person to a peace officer.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 84 de 86

1

A property owner, occupier or an agent of a property owner or occupier may arrest any person whom he finds committing a criminal offense.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 85 de 86

1

Which of the following may be considered excessive use of force?

Selecione uma das seguintes:

  • Handcuffing an individual after making a lawful arrest.

  • Placing an individual in a wrist lock after making a lawful arrest and the individual is resisting.

  • A man is refusing to drop a tire iron while walking towards you and you strike him with your hand.

  • You smack a man you placed in custody because he is not moving fast enough.

Explicação

Questão 86 de 86

1

You are a citizen standing outside a variety store when the door flies open and a male being chased by who you know to be the owner. The owner is yelling "stop thief". Would Section 494 (1) (i) (ii) allow you to legally assist the owner in making a lawful arrest?

Selecione uma das seguintes:

  • Yes

  • No

Explicação

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