Which of the following is NOT one of the five disciplines of "the learning organization"?
Mental models
Strategic thinking
Personal mastery
Team learning
Knowing the steps to take when creating an Excel spreadsheet is an example of what kind of knowledge?
Explicit knowledge
Tacit knowledge
Intellectual knowledge
Functional knowledge
Which of the following is NOT a principle of andragogy?
Learners are dependent on the teacher.
Learners are motivated intrinsically.
Learners want to participate in the learning.
Negative self-concept can be a barrier to learning.
Adaptive Character of Thought theory highlights three stages of learning. Which of the following is NOT one of them?
Procedural knowledge
Declarative knowledge
Knowledge compilation
Experiential knowledge
At what stage in the Instructional Systems Design Process would the unit quizzes of a training program be developed?
Needs analysis stage
Evaluation stage
Delivery stage
Design stage
Which of the following is NOT considered when conducting a training needs analysis?
The performance needs of the employee
The task requirements of the job
The return on investment of the training
The organization's strategic priorities
For a training objective to be complete, it includes a statement that describes the learning outcome in terms of:
Performance, condition, criterion
Knowledge, behaviour, impact
Content, schedule, audience
Budget, location, evaluation
When delivering a workshop designed to update one's Excel spreadsheet skills, how would you set up the room?
U-shape
Round tables
Classroom
Team seating
When training employees on complex machinery requiring a number of sequential steps, which of the following learning methods should be used?
A whole-learning approach involving massed practice
A part-learning approach involving distributed practice
A part-learning approach involving massed practice
A whole-learning approach involving distributed practice
According to Kirkpatrick's hierarchical model of training evaluation, if you wanted employees to use a new selling technique as a result of a training course, which level of evaluation would you focus in?
Level 1 - Reaction
Level 2 - Learning
Level 3 - Behaviour
Level 4 - Results
Which of the following is NOT a training delivery issue?
Participant fear
Instructor credibility
Quizzes
Seating arrangements
The first step in the preparation of delivering a training program is:
Developing a lesson plan
Choosing the trainer
Scheduling the training program
Determining the equipment required
Which of the following defines job-related competencies?
Employee job-related assessments
Job-related knowledge, skills, and abilities
Job-related performance criteria
Job-related responsibilities
Which four variables does the COMA model of training evaluation measure?
Cognitive Variables, Organizational Environment, Motivation, Attitudes
Cognitive Variables, Openness to Learning, Methods of delivery, Aptitude
Classroom Set-up, Organization of Materials, Methods of Instruction, Assessment of Participants' Reactions
Content, Organization of Lessons, Materials, Attendance
What type of training evaluation measures the worthiness or effectiveness of a training program?
Formative Evaluation
Reaction evaluation
Descriptive evaluation
Summative evaluation
Which of the following learning organization characteristics refers to the images and assumptions that people have about themselves and the world?
Systems Thinking
Mental Models
Personal Mastery
Shared Vision
All of the following are post-training initiatives used to enhance the transfer of training EXCEPT:
Booster sessions
Debriefs
Feedback
Attentional advice
Groups of employees who share similar concerns and problems and meet regularly to share their experiences and knowledge are called:
Communities of practice
Focus groups
Task forces
Self-directed teams