Project delivery leadercorrect

Lead business architect

Citizen developer

Deployment architect

Bug

Scenario test

Feedback

User story

The application layer, class, and ruleset version that the rule applies to

The rule types that you previously marked as relevant records

The case types, user portals, and personas that use the rule

The application name rule type label, and rule identifier

Add an alternate stage to the case life cycle.

Add a button for each profile page to each assignment

Add an optional process to the case workflow

Add a set of optional actions to the case workflow

Create a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal

Apply an optional action to the Travel booking case type to allow the passenger to provide the information as needed

Add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process

Configure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal

Issue type is same

Name of submitter is same

Department is same

Office location is same

the end of the goal interval

the end of the deadline interval

when a user begins the assignment

when the assignment is ready for a user

Add an Approve/Reject step and enable email notifications on the case type

Add an Approve /Reject step and enable approval from email and mobile

Add an Approve/Reject step and a Send Email step

Add an Approve/Reject step with mobile approval enabled and add a Send Email step

goal

passed deadline

deadline

urgency

Create a required field for the case ID that must be entered by a user during the case process prior to sending the email

Use the Insert Property feature of a Send Email step to add the case ID when composing the custom message

Create a process using the Send Email step allowing representatives to quickly add the case ID to the email

Call a data transform to copy the case ID from pyWorkPage to the email

Create one work group for both personas and route to the work group

Create one new work queue and spirt the tasks by type

Create two new work queues one for editors and one for actors

Create two new work groups in Dev Studio that reference one work queue

Submission

Repair

Verification

Review

change stage step to allow the employee to route to the manager

step that routes to the manager

stage to route requests to the manager

process that routes to the manager

Urgency value continues to increment as configured.

Urgency value remains at 100 but other service level processing continues

Service level processing is halted until the assignment is completed

The user is notified that the maximum urgency has been reached

Expense 01-02-05

Pega-Prod 01-04-01

Credit Check:03-01-02

Grand-Corporation-Human-Resources-Department 01-01-03

Responsive breakpoints rely on fixed widths

Responsive breakpoint behavior changes based on the device brand

By default tables have two responsive breakpoints

Custom responsive breakpoints are configured in App Studio

CSRs can create other case type instances on the mobile app

The mobile app supports all mobile phone operating systems

Mobile app color palettes are different for users and CSRs

The mobile app customizes currency units and date/time format according to the location of the users

Open the Channels landing page and then add a new portal

Open the Explore data landing page, and then create a new insight

Open the Explore data landing page and then add a Reporting widget

Open the Data landing page and then create a new insight

Following the Create Case step, add a Wait step that pauses the parent case until the application schedules the interview

Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved status.

Following the Create Case step, add a services-level agreement (SLA) that escalates the parent case after 48 hours.

Following the Create Case step, add an Interview step that is automatically resolved after 48 hours.

The customer cannot complete an application for a checking account until a bank representative reviews their credit report.

An agent needs to send a confirmation email to an insured customer after they complete a form.

A payroll user cannot process a salary increase until the department manager approves the increase.

The customer needs to log in to their account before receiving a membership discount on an online purchase.

Make both loan request and credit check top cases.

Make credit check a spin-off case of credit card request.

Make credit check a child case of credit card request.

Make credit card request a child case of credit check.

A developer makes changes to an email message that is configured in the case life cycle.

A designer uses Design mode at runtime to modify a view to use a two-column template.

A developer creates a parallel process to audit the changes that a service agent makes.

Apply service levels to the assignment steps.

Design intent-driven user interfaces.

Update the case status on the appropriate steps.

Configure a case notes field to capture progress information.

A task is reassigned when it reaches a service-level agreement goal.

An email correspondence is added to the case type.

A customer representative can approve or reject a claim.

A new confirmation view displays a read-only text property.

Configure field validation on the Yearly fee field.

Configure the Yearly fee find to reference the minimum amount due.

In the Data initialization page, set the Yearly fee field to 75.

Configure the Yearly fee field as a calculated field.

Circumstance the existing Open field value record on the application name and update the status value to Open-Review.

Add the Open-Review status to the Application record for the application.

Create a field value record named Open-Review for. pyStatusWork with the Apply To class set to the class group.

Create a field value record named Open-Review for .pyStatusWork and configure an Access When record to apply the status to the correct application

Service agents are able to enter feedback in multiple languages.

A global hotel chain application can display current amenties in 23 languages.

Customers can add an unlimited number of items to an online shopping card.

A government official can enter comments that require location.

Create an approval step with cascading approval.

Create business logic to route the assignment to the different approvers.

Create three parallel processes with approval steps.

Route the assignment to a work queue to which all three roles have access.

Employee, IT, Facilities

HR, IT, Facilities

Employee, HR, Facilities

Employee, HR, IT ,Facilities

Phone a customer for additional information about the case

Case worker receives a mobile push notification to approve an insurance claim

Assign a new insurance claim to a case worker to process

Email the case worker when the insurance claim is routed to their worklist

Bug

Feedback

user story

status

pega mobile preview simulates the application user interface for various mobile devices

pega mobile preview allows you to run a pega application on a mobile device

pega mobile preview simulates user loads to test mobile app performance

pega mobile preview models a typical user interaction to scenario test a mobile app

Route the assignment to the correct work queue by using an authority matrix.

Route the assignment to the correct work queue based on business logic.

Route the assignment to a specific underwriter based on business logic.

Route the assignment to the correct work queue by using a reporting structure.

Add the corresponding step to an appropriate stage.

Send a notification to the assigned user.

Add an instruction to the assignment.

Add an optional action to the case to explain the task.

Configure a decision table

Configure a view with the quiz questions

Configure a decision tree

Configure a process with multiple decision shapes

passed deadline

urgency

deadline

goal

Add an Approve/Reject step to test the card type.

Add a card type true/false field to a user view.

Add a custom condition to start the process by testing the card type.

Add a validation condition to the card type for continued processing.

Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved and after 48 hours have elapsed.

Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.

Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.

Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.

Admin Studio

Prediction Studio

Dev Studio

App Studio

The product database moves to a new data source accessible by a web service that is not yet configured.

You need to test a save plan for a savable data page that updates the cost of coverage options for insurance policies

In production, the customer database needs to be taken off-line overnight for scheduled maintenance.

An Embedded data field needs simulated data for testing a customer creation view.

Configure the pySetFieldDefaults data transform to set the default value.

Configure a field validation on the payment amount.

Configure the payment amount field to reference the minimum amount due.

Configure the payment amount as a calculated field.

Update the Author role to include the required analyst reports.

Create a new Analyst role with the required access.

Add the analyst to the Manager role.

Add the analyst to both the Author role and the Case Manager channel interface.

Add an auditing optional action to the case workflow.

Enable the auditing feature on the property rule forms.

Enable field-level auditing for the case type.

Add a field validation to the case workflow.

Create a new landing page on the portal with the new report saved in a public category.

Add a report widget to the portal dashboard, and then click Publish to default.

Add a report widget to the portal dashboard, and then click Publish.

Add the report to a public category, and then add the out-of-the-box Reports landing page to the portal.

Use the Accessibility Inspector.

Use a screen reader extension.

Enable the Live UI tool.

Unit test section rules.

Leverage translation services SOAP calls and enable records for translation.

Configure a field value record that contains the correspondence text.

Create the Translation rule manually and include the rule in the application ruleset.

Run the Localization wizard and add translations to Translation.html.

Use an Edit Validate rule to verify if each of the mandatory properties has a value.

Configure the mandatory fields as Always Required on the form at runtime.

Use a Validate rule to verify the mandatory fields have a value.

Configure a Disable when condition on the mandatory fields at runtime.

A disable condition (when rule) that is applied to the section with the flight insurance information.

A required condition (when rule) that is applied to the Select flight insurance check box.

A visibility condition (when rule) that is applied to the Select flight insurance check box.

A disable condition (when rule) that is applied to the Select flight insurance check box.

Import stories

Create bugs

Create stories

Create feedback

A developer creates a parallel process to audit changes that a service agent makes.

A developer makes changes to an email message configured in the case life cycle.

A designer reuses a UI section every time the same behavior is needed in the application.

A business user issues a change request for the application to set the default value of a field.

Use UI controls to validate the entries in the income and credit card debt fields.

Use a Validate rule to call two Edit validate rules: one for income and one for credit card debt.

Use a single Validate rule with two conditions; one for income and one for credit card debt.

Use two Edit Validate rules; one for income and one for credit card debt.

Never

The next time the case is opened

The next time the property is accessed

When the item is changed

pyWorkPage contains only the data entered by users while creating and processing a case.

pyWorkPage contains all the data pages accessed while creating and processing a case.

pyWorkPage contains only the data generated by the system while creating and processing a case.

pyWorkPage contains all the case data generated while creating and processing a case.

A Data reference field

An Embedded data field

A Case reference field

A Query field

Create a filter for each cost center and count the case IDs.

Summarize the case ID column by count.

Summarize the regional cost centers by account.

Define a function for the cost center column to total the case IDs.

A tester needs to know how many versions of an application they test for MPL2.

A business architect needs to know when to prioritize a specific customer Microjourney for development.

A product owner needs to know how many user stories to create in Agile Workbench for MLP 1.

A stakeholder needs to know how much time and effort is needed to build MLP2.

Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to, run the process.

Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed.

Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition.

Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation.

Select Lowest to Highest sort type for Create Date.

Add a filter condition where Create Date is greater than the current date.

Select Highest to Lowest sort type for Create Date.

Make the Create Date the first column in the report.

Add explicit assertions on the Ul elements

Create a unit test for the Onboarding case type

Create a scenario test for the Onboarding case type

Add validations on the Ul elements

Select copy from a data page on the page property

configure the page property to refer to a keyed data page

select refer to a data page on the page property

define a reference property that refers to the data page

A simulated data source to test the implementation

the authenticating information if requiered by the corresponding service

a data transform to map the application data model to the connector

the uniform resource identifier that identifies the web service

6:35

6:42

6:20

6:27