IF YOU HAVE FLOWN SEVERAL TIMES
1. How often do you fly?
What kinds of airlines do you normally use?

2. When was the last flight you took?
Where did you go?
What for?
Where did you sit?

3. Have you ever flown long-haul?
Where did you go?
How long was the flight?
Did you get jet lag?

4. How do you feel about flying?
Have you ever had a very bad experience of a flight?

IF YOU HAVE NEVER/HARDLY EVER FLOWN
5. When was the last time you went on a journey?
Where did you go?
What for?

6. How do you normally travel...
a) short distances?
b) longer distances?
Why do you choose to travel this way?

7. What's the furthest you've ever travelled? Why did you go there?

8. What's your favourite way of travelling?
Why?

9. Have you ever been very delayed when travelling?
How long for?

10. Have you ever missed a flight, train, or bus? Why?
What did you do?

11. Have you ever had to sit near a screaming baby (or a child that kept kicking your seat? on a plane, train, or bus?
What did you do?

12. Have you ever had to catch a connecting flight, train, or bus with very little time to spare?
Did you catch it?