3.4 Keywords - Effective People Management

Organisation

Organisation Chart

Hierarchy

Line Manager

Function

Authority

Subordinate

Chain of Command

Delayering

Empowerment

Downsizing

Span of Control

Delegation

Centralisation

Decentralisation

Motivation

Hierarchy of Needs

Communication

Feedback

Internal Communication

External Communication

Channel of Communication

Formal Channels of Communication

Informal communication or communication through the grapevine

Payment systems

Manual or blue collar workers

Wages

Overtime

Basic Pay

Non-manual or white collar workers

Salary

Commission

Bonus

Part-time workers

Full-time workers

Temporary workers

Freelance workers

Fringe Benefits