estudio.examen20
Quiz por , criado more than 1 year ago

Contiene 60 preguntas

49
4
0
estudio.examen20
Criado por estudio.examen20 mais de 8 anos atrás
Fechar

Admin 201: Test 4

Questão 1 de 60

1

A Workflow rule can only be triggered when a record is created.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 2 de 60

1

Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model?

Selecione uma das seguintes:

  • Customize Application

  • Modify All Data

  • View Setup and Configuration

  • None of the above

Explicação

Questão 3 de 60

1

Which of the following fields CAN NOT be a controlling field for Dependent Picklists

Selecione uma das seguintes:

  • Standard Picklist

  • Custom Picklist

  • Custom Multi-Select Picklist

  • Standard Checkbox

  • Custom Checkbox

Explicação

Questão 4 de 60

1

When you have exceeded your general storage limit, you can use your complimentary document storage for additional space.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 5 de 60

1

To make a field required, which of the following is used) (Pick the best possible answer)

Selecione uma das seguintes:

  • Page Layout

  • Field Level Security

  • Profile

  • Both Page Layout and Field Level Security

Explicação

Questão 6 de 60

1

What type of information can NOT be shown with an S-Control Dashboard component?

Selecione uma das seguintes:

  • Combination of two other Dashboard components

  • External feed of data

  • Data Warehouse information

  • Flash representations of data

Explicação

Questão 7 de 60

1

A new list view can be created from within the console

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 8 de 60

1

All of the following are default Account record types- with Client Management EXCEPT:

Selecione uma das seguintes:

  • Account Tab Default

  • Business Account Default

  • Person Account Default

  • Partner Account Default

Explicação

Questão 9 de 60

1

You must be a user of salesforce.com in order to
Receive an email notification in the case escalation process

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 10 de 60

1

If a lead is converted without a value in the company field, what happens?

Selecione uma das seguintes:

  • A Business Account is created

  • A Person Account is created

  • You will be prompted to decide whether to create a Person or a Business Account

  • Nothing

Explicação

Questão 11 de 60

1

Validation rules are also enforced using the API and Import Wizards.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 12 de 60

1

Which of the following best describes the Opportunity Stage History related list?

Selecione uma das seguintes:

  • By default the list shows ,ALL changes made on the opportunity record

  • The list tracks Stage, Amount, expected Amount, Probability, and Close Date changes

  • The list can be customized to show changes to specific fields on the opportunity

  • None of the above

Explicação

Questão 13 de 60

1

An Approval Process begins when a record is:

Selecione uma das seguintes:

  • Created

  • Saved

  • Edited

  • Submitted for Approval

Explicação

Questão 14 de 60

1

Time based workflow can be triggered every time a record is created Or edited

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 15 de 60

1

When you add a custom object tab, all of the following will be accessible with the object EXCEPT

Selecione uma das seguintes:

  • Recent Items

  • Sidebar Search

  • Added to New Link/Create New Object Drop Down

  • Custom Object Reports

Explicação

Questão 16 de 60

1

All of the following objects may have a queue EXCEPT

Selecione uma das seguintes:

  • Accounts

  • Cases

  • Leads

  • Custom Objects

Explicação

Questão 17 de 60

1

Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?

Selecione uma das seguintes:

  • Reads the case

  • Adds a related comment to the case

  • Adds an activity or sends an email from the case record

  • Edits the case

  • All of the above

Explicação

Questão 18 de 60

1

Who can select the "sharing" button on Account and Opportunity records?

Selecione uma das seguintes:

  • The Record Owner, System Administrator, and a User shared to the record

  • The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy

  • The Record Owner, a User above the Record Owner, and the System Administrator

  • The Record Owner and System Administrato

Explicação

Questão 19 de 60

1

You can report on converted leads

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 20 de 60

1

You are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?

Selecione uma das seguintes:

  • They will not be able to complete the installation process as they have reached the maximum number of custom tabs

  • They will not be able to complete the installation process as they have reached the maximum number of custom objects

  • The installation will succeed

  • The installation will succeed, but only the reports, dashboards and S Control will install

Explicação

Questão 21 de 60

1

Custom Links can be used for the following:

Selecione uma das seguintes:

  • Launching an External URL

  • Running an S Contro

  • Running a report

  • All of the Above

Explicação

Questão 22 de 60

1

You can customize the Opportunity Stage History related list on an Opportunity Page Layout.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 23 de 60

1

It's possible to view a forecast based on all of the following EXCEPT:

Selecione uma das seguintes:

  • Territory

  • Product Family

  • Date Range

  • Sales Team

Explicação

Questão 24 de 60

1

If a lead, with a single marketing campaign is converted, the campaign information will map to the newly created contact and opportunity record automatically

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 25 de 60

1

When test driving an application on the AppExchange Directory, it is not possible to view the S-Control configurations of that application

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 26 de 60

1

Validation rules may evaluate an opportunity line item against the opportunity it's associated with

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 27 de 60

1

All of the following records may be imported via the import wizards EXCEPT

Selecione uma das seguintes:

  • Opportunities

  • Accounts/Contacts

  • Custom Objects

  • Solutions

  • Leads

Explicação

Questão 28 de 60

1

An S-Control may be all of the following EXCEPT:

Selecione uma das seguintes:

  • HTML

  • XML

  • URL

  • Snippet

Explicação

Questão 29 de 60

1

If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 30 de 60

1

Which type of field cannot have universal requiredness?

Selecione uma das seguintes:

  • Lookup

  • Text

  • Email

  • Number

Explicação

Questão 31 de 60

1

Custom Web Tab may consist of all the following EXCEPT:

Selecione uma das seguintes:

  • A URL

  • A URL that passes salesforce.com data like an organization's name

  • An S-Control

  • An S-Control snippit

Explicação

Questão 32 de 60

1

Custom lead fields can be mapped to which sets of objects in salesforce.com?

Selecione uma das seguintes:

  • Account, Contact, Opportunity, or Campaigns

  • Account, Contact, or Opportunity

  • Account or Contact Only

  • Contact or Opportunity Only

Explicação

Questão 33 de 60

1

Once a field is hidden from a Profile using 'Field Level Security', a User associated to that Profile can still see the field using the following:

Selecione uma das seguintes:

  • List Views

  • Reports

  • Search

  • None of the above, the user cannot see the field at all

Explicação

Questão 34 de 60

1

It's possible to relate a person account to a contact on a business account.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 35 de 60

1

Your customer is using Professional Edition. they want the ability to trigger an email every time an opportunity reaches 90% and the amount of the opportunity is one million dollars. What is the best way to accomplish this?

Selecione uma das seguintes:

  • Big Deal Alert

  • Workflow Rule

  • Escalation Rule Entry

  • Assignment Rule Entry

Explicação

Questão 36 de 60

1

How is the expected revenue calculated in the opportunity?

Selecione uma das seguintes:

  • Amount multiplied by the total price of all opportunity line items

  • The sales price on any line item times the probability of the opportunity

  • Opportunity Amount multiplied by the probability

  • Amount multiplied by the discount percent

Explicação

Questão 37 de 60

1

A custom lookup field can be added to create a relationship between a standard object and which of the following objects?

Selecione uma das seguintes:

  • Users and Custom Objects

  • Leads, Accounts, Contacts and Custom Objects

  • Users, Custom Objects and Campaigns

  • Custom Objects, Contract and Campaigns

Explicação

Questão 38 de 60

1

Assume the Organization Wide default sharing is set to private for all objects and no sharing rules have been created. You have two users in the Sales Rep Role, can they view each other's data?

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 39 de 60

1

Based solely on the role hierarchy a manager can do all of the following EXCEPT:

Selecione uma das seguintes:

  • View, edit, delete, and transfer his/her and his/her subordinates records

  • Extend sharing on both his/her and his/her subordinate's records

  • View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email Templates

  • View records his subordinate does not own but can view

Explicação

Questão 40 de 60

1

When you delete a parent record, you will also delete the child record if that child record has a lookup relationship to the deleted record

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 41 de 60

1

Which action must be taken to view contacts associated with a case in the console?

Selecione uma das seguintes:

  • The related lists of the case page layout must be modified

  • The custom links of the case page layout must be modified

  • The related object of the case page layout must be modified

  • The mini page layout of the case page layout must be modified

Explicação

Questão 42 de 60

1

All fields on the Approval page layout are available to view on the Approval History related list

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 43 de 60

1

Which of the following relationships are correct?

Selecione uma das seguintes:

  • Lead, Contacts, and Opportunities can be associated to only one Campaign

  • Leads and Contacts can be associated to several Campaigns, but an Opportunity can have only one Campaign

  • C. Leads and Opportunities can be associated to several campaigns, but Contacts can only have one Campaign

  • Leads, Contacts, and Opportunities can be associated to several Campaigns

Explicação

Questão 44 de 60

1

A Workflow Approval process may be used for all of the following objects EXCEPT:

Selecione uma das seguintes:

  • Opportunity

  • Users

  • Assets

  • Contracts

Explicação

Questão 45 de 60

1

Which of the following features is not available in Professional Edition?

Selecione uma das seguintes:

  • Big Deal Alert

  • Workflow

  • Account Sharing Rules

  • Multi-Currency

Explicação

Questão 46 de 60

1

The formula editor may be used all of the following places EXCEPT:

Selecione uma das seguintes:

  • S-Control

  • Formula Field

  • Default Values on Standard Fields

  • Workflow Field Updates

Explicação

Questão 47 de 60

1

All of the following are types of AppExchange Applications EXCEPT:

Selecione uma das seguintes:

  • Composite

  • Client

  • Provisional

  • Native

Explicação

Questão 48 de 60

1

All of the following are true about Default Sales Teams EXCEPT:

Selecione uma das seguintes:

  • Default Sales Teams are configured on a user record

  • Default Sales Teams may be added manually to an opportunity record

  • Default Sales Teams may be added automatically to an opportunity

  • Default Sales Teams may be added manually to an account record

Explicação

Questão 49 de 60

1

Which one does NOT apply to Custom Formula Fields:

Selecione uma das seguintes:

  • Custom Formula Fields can reference other formula fields

  • Custom Formula Fields can reference standard fields

  • Custom Formula Fields can reference custom fields

  • Custom Formula Fields can calculate across objects

Explicação

Questão 50 de 60

1

Users can be deleted from Salesforce.com

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 51 de 60

1

If you are added to a Sales Team with read/write access you then have the ability to extend sharing on the opportunity to other users.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 52 de 60

1

When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportunities contribute to the forecast?

Selecione uma das seguintes:

  • Opportunity Close Date Only

  • Product Date Only

  • Schedule Date Only

  • Commit Date

  • Opportunity Close Date, Product Date, Schedule Date

Explicação

Questão 53 de 60

1

Select the best component to use if you want to list the top five sales performers on a dashboard.

Selecione uma das seguintes:

  • Chart

  • Table

  • Metric

  • Gauge

Explicação

Questão 54 de 60

1

Custom formula fields are recalculated:

Selecione uma das seguintes:

  • Nightly

  • Every twenty minutes

  • Once per user session

  • Each time a user views the record

Explicação

Questão 55 de 60

1

What are the opportunity defaults when converting a lead to an opportunity?

Selecione uma das seguintes:

  • Stage Defaults to first option in the picklist, close date defaults to the last day in the quarter, and the amount defaults to blank

  • Stage defaults to first option in the picklist, close date defaults to 3 months from conversion date, and amount defaults to blank

  • User defines amount, close date, and stage upon conversion

  • None of the above

Explicação

Questão 56 de 60

1

What is the difference between the Marketing User Profile and the Marketing User checkbox at the User level?

Selecione uma das seguintes:

  • They are the same thing

  • Marketing User Profile allows users to create and edit Campaigns Marketing User checkbox allows users to import Leads.

  • Marketing User Profile allows users to import Leads. Marketing User checkbox allows users to create and edit Campaigns.

  • None of the Above

Explicação

Questão 57 de 60

1

How many other fields may a custom lead field be mapped to when converting a lead?

Selecione uma das seguintes:

  • One custom field

  • Two custom fields

  • Three custom fields

  • Custom lead fields cannot be mapped

Explicação

Questão 58 de 60

1

Folders are used to manage:

Selecione uma das seguintes:

  • Either Reports, Price Books, Documents. or Email templates

  • Either Reports, Dashboards, Documents, or Products

  • Either Reports, Dashboards, Documents, or Email templates

  • Either Reports, Dashboards, Documents, or Other Folders

Explicação

Questão 59 de 60

1

It is possible for a Page layout to be associated with a Record Type.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 60 de 60

1

Which of the following object relationships is NOT allowed?

Selecione uma das seguintes:

  • Standard object as the "master" and a custom object as the detail

  • Custom object as the master" and a standard object as the detail

  • Custom object as a lookup to a standard object

  • Custom object as a lookup to a custom object

Explicação