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The Sales director wants to be notified when opportunities are created with an opportunity value of more than $100,000. How can you accomplish this? There are 2 correct answers
Create a workflow email alert with a workflow criteria based on the opportunity value field
Create a workflow task action to create a reminder task for the Sales director when an opp is created with an opportunity value of greater than $100,000.
Create a popup notification alert for the Sales director based on the opportunity value field
Create a reminder alert for the Sales Director that will appear on the home page when he logs in
After an account plan is completed it goes to a Sales Manager for approval. A Sales Manager has review the plan but would like to update one of the fields in the plan before approving it. What is true regarding editing records that have been submitted for approval?
Once a record is submitted, it is locked and cannot be edited.
Only an admin can edit a record that is locked by an approval process.
The Sales manager would need to reject the record to unlock and edit it.
It is possible for an approver to edit a record locked by an approval process.
When an approval process is set up, there is an option to specify if only an admin or the admin and the currently assigned approver can edit records during the approval process.
Which objects are part of the Sales Cloud?
Leads, Opps, Forecasts, & Agent Console
Leads, Campaigns, Opps, & Forecasts
Leads, Contacts, Quote & Entitlements
Accounts, Contacts, Opps, & Knowledge
Which of these is NOT a Standard SalesForce.com Profile?
Marketing User
Sales User
Contract Manager
Solution Manager
Will data be lost in a Custom Field if Data Type is changed to Number from any other Data Type?
On Lead Conversion a Lead Object Custom field cannot be mapped to Which Object custom field?
Account
Contacts
Case
Opportunity
Dashboards can be created by using Standard Reports as Source Reports?
Which tool should be used to Import more then 65000 records in Salesforce.com?
SFDC Import Wizard
Data Loader
Which of the following is NOT a Standard Salesforce.com Functionality?
Email to Lead
Email to Case
Web to Lead
Web to case
Which of the following is Not a Mandatory Field while creating a User Record?
Profile
Role
Alias
Community Nickname
A user successfully login’s at 3:00 PM, What happens at 3:31 PM, if the Login hours for the user’s Profile are set from 7:30 AM to 3:30 PM?
User is automatically Logged Out
User keeps working continuously without any issues
User is asked in a Popup window if he would like to extend his session
User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc.
What is the Impact on a User of the Organization level Locale Changes?
The default Locale of the user is also set to the new Organization Level locale
The User is asked for a Choice, if he would like to choose New Organization Locale or his own Locale
No Impact on the User as he keeps using his own default Locale
From a new session, user will see everything in the New Organization Locale
API’s are not available for use in which Salesforce.com edition?
Developer Edition
Professional edition
Enterprise Edition
Unlimited edition
Which Feature is not available in Salesforce.com ?
Profile based Login Hours
Profile based Login IP Ranges
Organization based Login Hours
Organization based Login IP ranges
For how many days deleted records are kept in the Recycle Bin?
15
30
45
60
Which of the following is the best way to make the Field Mandatory for everyone?
Page Layout
Validation Rule
Roles & Profiles
Field Level Security
Which of the following is not a Standard Salesforce.com Application?
Service
Sales
Call Center
Community
Marketing
Which of the field types cannot be used as an External Id?
Text Field
Number Field
Picklist Field
Email Id Field
Which of the following cannot be on the controlling side of the Dependent Picklist?
Checkbox
Custom Picklist
Standard Picklist
Multi Select Picklist
On Lead Conversion, the Close Date of the newly created opportunity is automatically set to?
Blank
Today ()
Last Day of Current Quarter
Last Day of Current Month
Last Day of Current Year
Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model?
Customize Application
View Setup and Configuration
View All Data
Modify All Data
None of the Above
Can an administrator change the profile settings of the Standard Solution Manager profile?
Yes
No
Depends on the Setting of the Administrator profile
Queues cannot be created on which Object in salesforce.com?
Lead
Custom Object
Which of the following is not a valid business process in Salesforce.com?
Sales Processes
Marketing Process
Lead Processes
Support Processes
Solution Processes
What is the significance of Primary Master – Detail Relationship in a Junction Object?
Look and Feel is inherited from Primary Master Object
Record Ownership is inherited from Primary Master Object
No such Significance
Both A & B
What happens when you delete an object that is related to a junction object by a lookup relationship?
The junction object is deleted
The related fields in the junction object is deleted
The master records are deleted
The intersection object is deleted
Can the User Records be permanently deleted from the Salesforce.com?
Depends on Profile Settings of the Administrator
User Records can be archived so that they are available on request
Which of the following objects cannot be imported via the Salesforce.com Import Wizard?
Leads
Accounts
Opportunities
Solutions
Salesforce.com record Id’s are Identical in?
Production and Config Only Sandbox
Production and Developer Sandbox
Production and Full Copy Sandbox
Record Id’s are always different in different environment
A custom field is made Read only from the Field level security and Required from Page layout. The Field will be
Read Only for the User
Required for the User
Throws an error and don’t allow to make Read only field Mandatory from page layout
User is given a choice in a pop up window
Which of the following is not a Roll Up summary field operation?
SUM
MAX
MIN
Count
Average
How many fields can be enabled for tracking on a custom Object?
10
20
40
Which of the following is not part of the Profile?
User License
Record Types
Roles
How many Custom Summary Formula Fields are allowed on a single Report?
5
No Limit
Is it possible for a user to see different Set of data in Report and in a Dashboard based on the same Report?
Which of the following is not an available function in the Formula Fields?
HyperLink
Substitute
RPad
Vlookup
Which of the following cannot be used as a source report for the Analytical Snap Shot?
Tabular Reports
Summary Reports
Matrix Reports
All can be used
Which Import functionality of salesforce.com should be used if one needs to import the 30000 Accounts in Salesforce.com?
Import Wizard
Any one of A or B
None of A or B
All dashboard viewers see data based on the security settings of the Running User—regardless of their own personal security settings?
How many custom fields can be created on an object in an unlimited Edition?
100
200
500
Unlimited Fields
Which Type of Reports can't be used to create groups of data or charts?
Tabular
Summary
Matrix
How many Roll Up summary fields can be created in the enterprise Edition on a Custom Object?
No restriction on no. of Fields
A sales team is a set of users that normally work together on _________ ?
Cases
Which feature in SFDC combines a list view and related records into one screen with different frames so that users have all the information they need when interacting with Salesforce.com?
Asset
Console
Campaign
On which OWD sharing defaults the Sharing Rules can’t be defined?
OWD is Private
OWD is Public Read Only
OWD is Public Read Write
Sharing rules can be created on any of the above
What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object?
He still sees the Opportunity record
He is not able to see the Opportunity Record
This case can never arise
Account team is a set of users that normally work together on _________?
Conditional highlighting can not be used for?
Which of the following is an automated process your organization can use to approve records in Salesforce.com?
Validation Process
Approval Process
Workflow Rules
Which of the following Email Template cannot be used to send a mass email?
Text
HTML with Letterhead
Custom HTML
Visualforce
Which of the following object does not support the Business process?
Solution
In which of the following edition you can create a Managed Package?
Professional Edition
Full Test Sandbox
Unlimited Edition
Can a user restrict access with the help of the sharing rules?
Is it possible for users to override their own forecasts and forecasts for users below them in the forecast hierarchy?
With sharing rules one can make automatic exceptions to the organization-wide default for defined sets of users.
An opportunity that reaches the threshold with 80% probability will trigger additional alerts if the probability subsequently goes higher to 85%.
Depends on the Settings
Which of the following types of packages can be upgraded?
Managed Packages
Unmanaged Packages
Which of the following feature allows you to send an email when an opportunity reaches a threshold value?
Big Deal Alert
Opportunity Alert
Big Ticket Email
Conditional Highlighting only applies to the first summary field column in the table?