Which of the following are communication styles? Select all that apply.
Assertive
Submissive
Decided
Aggressive
Passive
Which communication style is considered best?
Identify three elements of the Assertive communication style.
Compromises
Consults
Confident
Active listener
Collaborative
Negotiates
Identify three elements of the Passive communication style.
Timid
Ancillary
Apologetic
Silent
Indirect
Coy
Identify three elements of the Aggressive communication style.
Intimidates
Condescending
Interrupts
Interferes
Sarcastic
Threatens
When is passive communication appropriate?
When issues are minor
When dealing with conflict
When it's impossible to change an individual's opinion
When pushing the issue would cause bigger problems
All of the above
It's appropriate to use an aggressive communication style in an emergency situation.
Which communication style is appropriate when there's no time for collaboration?
Which is the correct definition of content bias?
Selectively listening to components, not accepting the true situations as communicated
Preconceived idea of the messenger, the intention or the topic
Which is the correct definition of messenger bias?
Select the ways in which humor impacts a situation.
Humor can break down negative emotions
Humor can put tense situations at ease
Humor can insult participants
