What is the purpose of the staging step in the application lifecycle? Choose 3 answers.
The staging environment can be used for a test deployment
The staging environment can be used for final regression testing
The staging environment can be used for stress and performance testing
The staging environment can be used for integration testing
Grand College is an educational institution that tracks student data using Salesforce. It would like to generate the attendance record for its students in a printable PDF format, with data from multiple objects. Which of the following would help in achieving this use case?
Page Layout
Feed Tracking
VisualForce
Create a report and export as PDF
What types of items cannot be included in the Salesforce1 Navigation menu? Choose 1 answer.
Visualforce Page Tabs
Canvas Apps
Dashboards
Approval Requests
All of the above can be included in the Salesforce1 Navigation Menu
Universal Containers have deployed a custom app for managing Contracts. Two users Sam & Eric were comparing their Contract detail page, and noticed the “Expiry Date” field is editable for Sam, whereas it appears as read only for Eric. What could be the reasons for this discrepancy? Choose 2 answers.
Expiry Date is set as Read Only for Eric’s Page layout
Expiry Date is set as Read Only for Eric’s Role
Expiry Date is set as Read Only for Eric’s Profile
Expiry Date is set as Read Only for Eric’s User record
A Developer wants to link a custom object called “Bug” with itself to show how two different bugs are related to the same problem. Which relationship type should the developer use? Choose 1 answer.
MasterDetail
Lookup
Hierarchial
Self
Your Company wants to insert their customer records daily at 11 am in the morning. What is the best way of doing this? Choose 2 answers.
Using Data Loader
Jitterbit
CLI Data Loader
Force.com Excel Connector
You have a requirement to display the total cost of products at the time they were added to an opportunity. The product cost is a custom field on the product object and is added as a formula field to the opportunity product object. How would you meet this requirement? choose 1 answer.
Create a rollup summary field on the opportunity based on the product cost formula field
Create a workflow rule that copies the product cost to a currency field and create a rollup summary field based on the currency field
A trigger is required to sum the values of the product cost formula field
A trigger is required to query the product cost values and update the opportunity
Universal Containers have created a custom object ‘Delivery’ and would like users to be able to quickly create Delivery records in Salesforce1. What kind of action would be most appropriate to create?
Object Specific Action on the custom object
Global Action
Custom Action
None of the above
Your organisation would like to rate all accounts daily based on the value of opportunities closed in the last year. The account with the highest value of opportunities closed in the last year will be rated number 1, and so on until the lowest value accounts. How could this requirement be achieved? Choose 1 answer.
Use Process Builder and schedule an action to run each night to sort and rate all accounts
Use a time dependent workflow action to update the rating field
Use Batch Apex and schedule to run each night
Schedule a trigger to run on all accounts each night
A change set can be moved between? Choose 2 answers.
Sandbox and the associated Production organization
Any 2 Sandboxes that belong to same Production organization
Any sandbox to any production organization
Any Developer edition organization to any Sandbox organization
Global Travels has conducted a 1 week long global marketing campaign, and have around 70000 Leads to import. What is true with regards to importing this data to Salesforce? Choose 1 answer.
Only Data Loader would work
Only Lead Import Wizard would work
Both Data Loader and Lead Import Wizard can work
Neither Data Loader nor Lead Import Wizard word work
Fun Toys Inc. allow all employees to view open positions, but only the HR department should be able to update the records. How would you configure the application to meet this requirement? Choose 2 answers.
Set the Org Wide Default to Read Only for the position object
Set the field level security to read only on the position object for all profiles except HR
Set the Position object permission setting to read only for all profiles except HRSet the Position object permission setting to read only for all profiles except HR
Set the Org Wide Default to Public for the position object
You have created a new Sandbox for your production instance of Salesforce. While setting up the deployment connections what change would you make, and in which environment in order to be able to push data from the new Sandbox to Production? Choose 1 answer.
Specify Allow Inbound Changes in Sandbox
Specify Allow Inbound Changes in Production
Specify Allow Outbound Changes in Sandbox
Specify Allow Outbound Changes in Production
Specify Allow Deployment in Environment Hub
What is the purpose of the integration testing step in the application lifecycle? Choose 3 answers.
If development is done in multiple sandboxes, the integration environment is used to bring all changes together
Testing can be done to ensure there are no conflicts between developer changes
Integration testing can be performed with other systems
End Users can test an integrated business process
Which of the following Salesforce features allows a user to obtain delete access to a record? Choose 2 answers.
Permission Set
Roles
Profiles
User Setup
Universal Containers would like to see a Red / Yellow / Green Traffic Light representation on the Opportunity detail page, based on the value in the Opportunity Probability field. What would you use to achieve this?
Formula Field
Master Detail Relationship
Rich Text Field
Image Field
Only users with the executive profile should be able to have visibility to the Salary field on the Position object. What is the best way to ensure this is the case? Choose 1 answer.
Use field level security
Use object level security
Use permission sets
Use record types
You have defined a workflow on Account, that updates the value of “Is Active” to ‘True’, when ‘Payment Status’ field is changed to ‘Paid’. You also have another workflow that updates “Payment Status” field to ‘Paid’, when “Transaction Status” field is changed to ‘Success’. Which of these workflows are triggered when Transaction Status is changed to Success?
Both workflows are triggered
Only the first workflow is triggered
Only the second workflow is triggered
None of the workflows get triggered
Such a workflow definition will not be allowed by Salesforce
Universal Containers would like to create quotes related to opportunities. What would be the recommended data model to meet this requirement? Choose 1 answer.
Create a Quote custom object and link to the Opportunity standard object
Use the standard Opportunity and Quote objects.
Extend the Opportunity object to include custom fields for Quotes
Install an AppExchange product to add custom Quote objects
Universal Containers have made a number of changes and are ready to deploy them. Which of the following would require a manual migration step to be added to the deployment plan?
Page Layouts
Custom Objects
Fiscal Year Settings
Workflow Rules
Which of the following validation rules would ensure that the currency code can only be set to USD, EUR, GBP or JPY? Choose 1 answer.
INCLUDES (CurrencyIsoCode, “USD”, “EUR”, “GBP”, “JPY”)
CONTAINS (CurrencyIsoCode, “USD”, “EUR”, “GBP”, “JPY”)
(CurrencyIsoCode ! = “USD”, “EUR”, “GBP”, “JPY”)
CASE (CurrencyIsoCode, “USD”, 1, “EUR”, 1, “GBP”, 1, “JPY”, 1, 0) = 0
Global Insurance is using a custom app to record insurance policy applications. For travel insurance applications, the country and duration of stay is required. For life insurance applications, these fields must not be visible. Which feature would you use to meet this requirement?
Field Level Security
Permission Sets
Record Types and Page Layouts
You are a new developer at Universal Packages who uses the Unlimited Edition and you want to build a new Force.com application for your production environment, which sandbox should you use?
Developer Sandbox
Full Sandbox
Developer Edition
Partner Develper Edition Sandbox
To fulfill a business requirement, a formula field of a child object has been used in a rollup summary field of a Master object. Will the rollup summary field function correctly?
Yes, using formula fields in a rollup summary is fully supported
Yes, if the formula field is not referring to another field in a different object
No, if the formula field is referring to another field in a different object.
No, using formula fields in a rollup summary is not supported
You are not able to change the field type of a custom field. What could be the reason?
The field is referenced by a Visualforce page
The field is referenced by a formula field
The field is referenced in APEX
The field is referenced in a validation rule
All of the Above
Which of the following are not standard components? Choose 2 answers.
Filter List
Recent Items
Calendar
Calculator
When a lightning component has been added to a page, what configuration options are available in the App Builder? Choose 3 answers.
Change the layout and position of components on the page
Delete a component
Change the size of the component
Move the component to another column
What is not a valid reason to use external objects instead of integrating external data?
Real time access to the latest data is required
There is a large amount of external data and only a small amount is required at one time
3rd Party Integration tools and code can be avoided
There are sharing requirements for the data
What will happen when changing a picklist field to a multiselect picklist? Choose 1 answer.
The value from the source picklist will be retained and selected in the multiselect picklist
The value from the source picklist will be lost. The values need to be added to the multiselect picklist
A picklist cannot be converted to a multiselect picklist
The values from the picklist need to be mapped to values in the multiselect picklist
Sarah has setup the standard Email to Case functionality and is testing it. She has found that cases are created from emails sent to the designated email address, with the subject populated from the email subject and the case description populated from the email body. The support emails are sent using a standard format, that includes the case priority and site location of the customer issue. How can these fields be set automatically when the case is created?
Add field mappings for custom priority and site location to the Email to Case settings
Create a custom email handler to map the fields
Create a workflow rule to update the case priority and site location fields
Create an after trigger on the case object to update the case priority and site location fields
High Mountain Travel Company currently uses Sales and Service cloud. The current financial application has reached end of life and they are evaluating replacements. What would be recommended in this situation?
Evaluate AppExchange Financial Applications to determine if they meet the organization requirements
Ensure that the replacment financial application has a Salesforce connector
Evaluate building the required financial functionality using the Force.com platform
Salesforce functionality is limited to Sales, Service and Marketing, so look for a 3rd Party Financial application
A new custom tab has been created for the Conference object. This tab should be included in the Sales App as well as the Conference App. How can this requirement be met?
A custom tab can only be included in one app
The custom tab can be include in both apps
An additional custom tab based on the Conference object will need to be created
The custom tab can be included in multiple apps if they are all custom apps
Global Property track the value of leases associated with each account. The Property director would like to see an account hierarchy view where the total values of leases at different levels of the hierarchy are totaled and displayed. How can this be done? Choose 1 answer.
Create a visualforce page to display a hierachy of acounts and total of leases at each level
Enhance the standard account hierarchy page layout by adding rollup summary fields
Create a report that consolidates the lease totals at each level of the hierarchy
Add a summary total section to the standard account hierarchy page layout
What is true regarding adding a custom field to an object using the Schema Builder?
Custom Fields are not automatically added to page layouts.
Custom Fields permissions are set to visible and editable for all profiles
Custom Fields are added to page layouts but the page layout needs to be edited to specify where the field should be displayed
RollUp Summary fields cannot be added using the schema builder
A developer wants to open a report from the campaign page and filter the report by the name of the campaign. How can the developer complete this?
Create a formula field that uses hyperlinks.
Use a custom link using the URL of the report.
Create a URL field and populate with the report link
None of the above.
The Customer Service department have requested a dashboard that will show the number of complaints by product line in the last 6 months. How can this requirements be met? Choose 1 answer
Use a Visualforce Page Component
Use a table component and customize the table
Use a Summary table component
This requirement is not possible as table components only show two columns of data
When a lightning component is added to a page, what can be configured in the App Builder?
The component properties
The component behaviour
The component events
The component size
Universal Containers have tried the Schema Builder but have found that there are too many objects and relationships displayed, it has long loading times and decided it is too difficult to work with. What features would you suggest could help with this? Choose 3 answers
If the ‘Hide Relationships’ option is selected, performance is improved
The map can be used to navigate to objects of interest
The filter can be used to only display objects of interest
Fields can be hidden and only the objects displayed
A Salesforce developer is asked to include the Age field in the Contact hover details layout. What is the best way to achieve this requirement? Choose 1 answer.
Design a VisualForce page with a Standard Controller
Modify the properties of the Contact page layout
Modify the Search Layout
None of the Above
What is the proper sequence of tasks included in a typical enterprise deployment plan? Choose 1 answer.
Lock Users, Announce Maintenance Window, Deploy to Production, Unlock Users, Perform manual migration
Announce Maintenance Window, Deploy to Production, Perform Manual Migration, Unlock Users
Announce Maintenance Window, Perform a Metadata API Test Deployment, Lock Users, Deploy to Production, Perform Manual Migration, Unlock Users
Announce Maintenance Window, Lock Users, Perform a Metadata API Test Deployment, Perform Manual Migration, Deploy to Production, Perform Manual Migration, Unlock Users
Universal Containers provides read access to the Account object to all its Sales Reps, however Edit access is given to a few senior Sales reps that understand how the data needs to be updated to ensure data quality is upheld. What is the recommended way to achieve this use case? Choose 1 answer.
Use 2 separate profiles for “Regular Sales Rep” and “Trusted Sales Rep”
Use 1 profile for “Sales Rep”, and create an “Edit Account” Permission Set
Use the Role Hierarchy
Use programmatic sharing based on a “Trusted?” checkbox on User object
A user has reported that they do not have access to data of a custom object in Salesforce1. What could be the reason? Choose 2 answers.
The user’s profile has the tab setting for the object set to ‘Tab Hidden’
The object has not been included by the Administrator in the Navigation Menu
The object does not have a tab defined in the full Salesforce site
The user does not have visibility to the object data
A workflow field update has been defined on the Account object. When editing an account record after a workflow rule has run, you notice that the record has validation errors. What could cause this? Choose 1 answer.
The field update used an invalid value
The validation rule was changed
A different field in the Account object was changed which caused a validation error.
Sam would like to alter the set of fields that appear on the Mouse Hover / Record Preview pop up in his Force.com app. Which of the following should he create or alter for this? Choose 1 answer.
Hover Layout
Mini Page Layout
Universal containers need to see the “Account Priority” field, which is a custom field on the Account object, on their Opportunity detail layout. What is the best way to achieve this? Choose 1 answer.
Add “Account Priority” field to Opportunity Page Layout
Batch Apex to sync “Account Priority” field to an Opportunity custom field
Formula field on Opportunity object
Formula field on Account object
What is true regarding master picklists? Choose 2 answers.
The master picklist is the list of picklist values for the master record type
The master picklist contains possible values for all record types
Values added to the master picklist are automatically added to each record type
Values added to the master picklist must be manually added to selected record types
What is displayed in the recent section of the Navigation Menu in Salesforce1? Choose 1 answer.
Objects that have been accessed in the last 30 days in Salesforce1
All Standard Objects that the user has access to
All Standard and Custom Objects that the user has access to
Objects that have been accessed in the last 30 days in the full Salesforce site.
What are differences between the Salesforce application lifecycle for a small company and an enterprise application lifecycle? Choose 2 answers.
A small company may only have a production and one sandbox
All companies need a full copy sandbox for staging
A small company may complete development and testing in one sandbox
A small company may not have any sandboxes and do changes directly in production
Universal Containers plans to run a direct mail promotion and need to add campaign members. What are the standard capabilities available to add campaign members? Choose 3 answers.
Import leads and contacts from a CSV file
Add contacts one at a time from the contact detail page
Add leads from a lead report
Add related contacts from the account detail page
What are not capabilities of the Schema Builder? Choose 2 answers
Create Custom Objects
Create Lookup and Master Detail Relationships
Create Custom Fields
Create Formula Fields
Create Validation Rules
While trying to define a new custom field you notice that, the master detail option on field types is grayed out. What could be the reason? Choose 1 answer.
There is already a master detail field on the object
There are already 2 master detail fields on the object
There are already 3 master detail fields on the object
There are already 25 master detail fields on the object
Record Types can offer which of the following to different users, except? Choose 1 answer
Picklist Values
Business Processes
Validation Rules
Heartfelt Fundraising Inc. track committments for fundraising campaigns in a custom object. A committment can be ncreased but not decreased once made. How can a developer meet this requirement? Choose 1 answer.
Create a trigger to compare the previous and new committment values
Use a validation rule using the PRIORVALUE() function
Use a validation rule using the PREVIOUSVALUE() function
Create a workflow action that runs on the update of the committment field
What do you need to consider when loading data through an API based tool into Salesforce? Choose 1 answer.
Workflow Rules will run
Triggers will fire
Validation Rules will fire
Global Insurance has created a custom object to gather feedback about the organisation. The feedback should be private, so that employees cannot see each others feedback. Only the CEO should be able to view all employee feedback. How would you configure the application to meet this requirement? Choose 1 answer.
This is not possible as sharing settings can not be configured on custom objects
Change the OWD to Private for the Feedback object disable grant access using hierarchies and add a sharing rule for the CEO user
Change the OWD to Private for the Feedback object disable grant access using hierarchies and add a sharing rule for the CEO role
Change the OWD to Public Restricted and set a sharing exception for the CEO user
What role does a staging environment play in a deployment plan? Choose 2 answers.
A staging environment allows a test deployment to be done in an environment similar to production
A staging environment will usually have a full set of production data, so business processes can be tested thoroughly
A staging environment requires 75% test coverage, so test coverage can be confirmed
A staging environment will always have the exact same configuration and data as production, so it is the best environment to test a deployment
A Developer want to specify the objects that users can access. With which kind of security settings can he achieve his goal? Choose 2 answers
Field-level security
Organization-wide sharing settings
Bob has been approached by his sales manager, who is looking to gain more insight into his customers interactions via social media with the company. He wants to use information to generate leads for his sales reps. He would like to implement a solution within a month, before the end of the fiscal quarter. Should Bob: Choose 1 answer.
Create a custom application using Apex and visualforce to pull the information from social media applications
Create workflow to pull the information from social media applications
Install an application from the AppExchange to pull information from social media applications
Suggest a different CRM solution
Universal Containers would like a quick way to create shipments from the Home Page. How would you suggest to do this? Choose 1 answer.
Use Quick Create
Create a Global Action
Create a Custom Button
Create a Custom Link to the Shipment Page
Universal Containers uses the account hierarchy to record the structure of businesses in various regions and locations. The administrator has been asked to produce a report that displays a rolled up total of the number of opportunities associated to accounts across all levels of the hierarchy. The display of the accounts should be indented according to the level in the hierarchy. How could this report be created? Choose 1 answer.
Use the standard Account report type and create a new report with number of opportunities
Create a new custom report type and include a rollup summary of the number of opportunities
Create a visualforce page and controller that displays the data in the required format
It is not possible to create a report with this data
Your organisation has defined 3 custom objects, Programs, Projects and Tasks. Programs can have a number of related Projects and Project can have a number of related Tasks. You would like to know the total number of tasks defined in a Program. How would you achieve this? Choose 1 answer.
Create a rollup summary field on Program that rollups up all tasks records
Create a rollup summary field on Project and Program
Create a trigger on Tasks to update Program
Create a workflow field update on Program
Global Inc. wants to ensure that no opportunity is lost because the Sales rep forgot to follow up. They want to ensure that a reminder Task gets automatically created 15 days after the Opportunity created date. What is the optimal way to achieve this? Choose 1 answer.
Time Dependent Workflow
Apex code & trigger
Batch Apex
Big Deal Alert
What are the functions available when defining a rollup summary field? Choose 3 answers.
Count
Sum
Average
Min
Sam, a Salesforce Developer, has made the “Type” field ReadOnly on the Account page layout, which is used by “Europe Sales” Profile. Now, what amongst the following is false? Choose 2 answers.
All Users will see “Type” field as Read Only
Europe Sales users will see “Type” field as Read Only
Europe Sales users can update the “Type” field via the API
“Type” field can be made required on the same Layout
An organization would like to use Social Accounts and Contacts but does not want Employees to view contact and lead Facebook pages or YouTube videos. What would you suggest? Choose 1 answer.
Each user can disable Facebook and YouTube networks in User Settings
Facebook and YouTube social networks can be disabled at an organisation level
Facebook and YouTube network icons can be removed from the Page Layout
Individual social networks cannot be disabled
You are trying to decide whether to use a master detail or lookup relationship between two objects. What of the following considerations are false? Choose 1 answer.
In a master detail relationship if the master record is deleted the detail records will all be deleted
Child records in masterdetail relationships on custom objects cannot be reparented
Custom objects on the detail side of a master detail relationship cannot have queues
A custom object cannot be on the master side of a relationship with a standard object
Universal Travel have created custom objects for Events and Attendees. The objects are linked in a master detail relationship. They would like users to be able to quickly create and link attendees to an event in Salesforce1. What kind of action would be most appropriate? Choose 1 answer.
Object specific action on the Event object
Object specific action on the Attendee object
Custom object action on the Event object
Custom specific action on the Attendee object
Ecommerce organizations deal with selling to individuals rather than organizations. For such an ecommerce company, which of the Salesforce objects would you recommend to store customer information? Choose 1 answer.
Business Accounts
Person Accounts
Customer Accounts
Partner Accounts
Contacts
You have created a custom object in your sandbox, and are defining a change set to move it to the production instance. In the change set you have added only the custom object component. What would be the result of the deployment in the production instance? Choose 1 answer.
The custom object will be created without any fields
The custom object and associated fields will be created
The custom object, associated fields and page layouts will be created
It will result in an error
Which of the following functions will allow validation that a field has been entered in the Social Security Number format of 999999999, where 9 represents a single digit. Choose 1 answer.
REGEX()
FORMAT()
NUMERIC()
SSN()
The renewals department would like a list view of all contracts that have been activated more than 365 days ago. A custom field has been created to record the contract activation date: Contract_Activation_Date__c. How would you meet this requirement? Choose 1 answer.
Create a formula field with the formula: (NOW() – Contract_Activation_Date__c) > 365
Create a formula field with the formula: (Contract_Activation_Date__c – NOW()) > 365
Create a formula field with the formula: (TODAY() – Contract_Activation_Date__c) > 365
Create a formula field with the formula: (Contract_Activation_Date__c – TODAY()) > 365
In a scheduling application, jobs must be allocated to a staff member 24 hours before the job is to begin. If a job is not allocated 8 hours before the scheduled time the service director must be informed. What business logic features would be most appropriate to cater to this? Choose 1 answer.
Create a time dependent workflow to send an email to the job owner 24 hours before the job is scheduled if the status is Unallocated
Use Process Builder to define a Unscheduled Job process that will send emails if the job is still unallocated 24 hours and 8 hours before the scheduled date
Use an approval process to escalate the job if it is unallocated 24 and 8 hours before the scheduled date / time
Define a visual workflow process alerts if the job is unallocated 24 hours and 8 hours before the scheduled date.
Universal Containers want to track the suppliers for parts. A supplier can supply various parts, and Universal Containers always ensures there are multiple suppliers for each part, in case one supplier is out of stock. What is the best way to model this in Salesforce? Choose 1 answer.
Create a look up relationship from Part object to Supplier object
Create a look up relationship from Supplier object to Part object
Create a masterdetail relationship from Supplier object to Part object
Create a new junction object between the Supplier and Part objects
After enabling Social Accounts and Contacts, how can an administrator determine which contacts have linked social profiles? Choose 1 answer
Create a Contact report and include social profile fields
Add the Social Network fields to the Contact List View
Add the Social Network fields to the Contact Page Layout
Check the Social Veiwer for each Contact
Only users in the Sales department are permitted to submit contracts for approval. How would the approval process be configured to ensure this? Choose 1 answer.
Include all Sales users as initial submitters
Include the Sales group as initial submitters
Include the contract owners as the initial submitter
Include Sales Roles and subordinates as the initial submitters
What is true regarding changing the field type of a custom field? Choose 2 answers.
Changing the field type of a custom field will always result in data loss
Changing the field type of a custom field may result in data loss
Changing the field type may result in data truncation
To change the field type of a custom field, backup the data, delete the custom field and recreate it with the new data type
Sam reports to 2 managers, one in the US and one in the U.K. When he submits a request for leave, both managers must approve the request. What features of approval processes would you use to configure this? Choose 2 answers.
Parallel Approval Process
Unanimous Approval
First Response Approval
Dynamic Approval Routing
What should be done before changing a field type? Choose 1 answer.
Backup the data in the custom object
Check if the field is the target of a workflow field update or formula
Check if the field is marked as an external id
Check if the field is used in lead field mapping
Universal Systems have fields “Account Priority” and “Contact Priority” on the Account & Contact objects respectively. Any change made to the Account Priority field should get pushed to the Contact Priority field of all associated Contact records. How can this be achieved? Choose 1 answer.
Workflow
Apex Trigger
Validation Rule
Process Builder
When an account is saved, the account address should be validated using an external address service. What is the best way to accomplish this? Choose 1 answer.
Use a validation rule to validate the address using the external service
Use a workflow rule to perform a validation when the address is changed
Use Process Builder to call the external web service to validate the address when the account object is created or edited
Use an APEX trigger to call the external address service and validate the address
You have a requirement to display the total value of opportunities for an account for the current year. How would you meet this requirement? Choose 1 answer.
Use a rollup summary field and the THISYEAR() function in filter criteria
Use a rollup summary field and enter the current year as a filter criteria
Use a trigger to calculate the value
Use a rollup summary field and the CURRENTYEAR() function in filter criteria
A masterdetail relationship cannot exist between? Choose 1 answer.
Standard Object to Custom Object
Custom Object to Standard Object
Custom Object to Custom Object
Can be defined for all of the above
What is true regarding actions on a lightning app page? Choose 2 answers
Only Global Quick Actions can be added
Only one action can be added to a page
Actions can be renamed in the Lightning App Builder
The order of actions can be configured
You can setup additional actions to take place when an approval request is recalled, approved, or rejected at each step. Which is not a valid action? Choose 1 answer.
Assigning a task to a specified user
Changing the value of a selected field
Sending a message to a designated endpoint
Create a new record
The HR department are considering using Salesforce to manage performance reviews for employees. They are concerned about data access to this sensitive data. What features would you use to restrict access to this data to the employees manager? Choose 1 answer.
Role Hierarchy
Manager Group Sharing
Manual Sharing
The Sales Manager would like that whenever a sales person creates a new opportunity, he gets a notification email. What should the administrator do to ensure this? Choose 1 answer.
Create a Workflow with an Email Alert
Send a mail using a Trigger
Create a Workflow with an Outbound Message
Create a Approval Process
The Org wide Sharing Default for Contacts is set to Public Read/Write. Sam is asked to ensure that sales rep users alone should not be able to edit Contact records. What should Sam do here? Choose 1 answer.
Define access to Contact as Read Only in Sales Rep Profile
Define access to Contact as Read Only in all Sales Rep Roles
Add Contact Sharing Rule
Change existing Org Wide Sharing Default for Contact
The Sales Department have requested that instead of picklists, certain fields are converted to radio buttons, so that there can be information displayed next to each item to help users select the correct option. How can this be done? Choose 1 answer.
Change the field type from picklist to radio button for the fields
Create a Visualforce page and use radio button controls
Set the radio button option on the fields in the page layout
It is not possible to use radio button controls with Salesforce
The sales department have requested a dashboard that lists the top 5 Gold customers and their revenue. What dashboard component would be suitable for this requirement? Choose 1 answer.
Table Component
Chart Component
Visualforce Page Component
Gauge Component
Univeral Packages needs a way to test data loads and integration but do not want it to effect production data. What Sandbox should they use if they they require more than 500 MB of data storage? Choose 1 answer.
Developer Pro Sandbox
Partial Copy Sandbox
When would an ETL (extract, transform, load) solution be preferable than using external objects and lightning connect? Choose 1 answer
Workflow is required on the data
Data needs to be updated in Salesforce
Validation rules are required on the data
The data needs to be available in reports
What properties of a lightning page can be configured? Choose 3 answers.
Name
Description
Actions
Format
Dashboards need to be refreshed to show the latest data. Which of the following statements do you have to keep in mind when scheduling dashboard refreshes? Choose 2 answers.
You can schedule refreshes for dynamic dashboards
Dashboard won’t refresh if the month does not have the scheduled day
Dashboards won’t refresh as scheduled if the running user doesn’t have access to the dashboard folder
Dashboard refresh notifications cannot be viewed offline in email clients
Universal Containers have noticed that the actions available in the Chatter feed on the home page and on the Shipment Detail Page are different. Why would this be? Choose 1 answer.
The Shipment Page Layout uses a different global publisher layout
Different actions have been added to the custom button section in the shipment page layout
The global publisher layout has been overriden on the Shipment Page Layout
The Shipment object has a publisher layout defined
The account page layout requires a lot of scrolling as the number of fields and related lists has grown. Users are complaining that it takes too long to find information. What would be a solution to this problem? Choose 2 answers.
Use Visualforce to create a tabbed page that divides the information
Remove the related lists from the standard page layout
Use record types to reduce the number of fields displayed
Do not display the related lists sections if there are no records to display
Unmanaged packages are typically used for: Choose 2 answers
Sandbox to production migration
Distributing opensource projects
Distributing and selling applications to customers
One time drop of applications
Sam is in the process of designing the Salesforce data model for Pacific Travels. He needs to be able to associate a booking detail record to a single contact record. Also, the booking detail records are of legal importance, and therefore should not be deleted, even if the associated contact is deleted. How should Sam design this system? Choose 1 answer.
Define a Look Up field on Booking Details, that references Contact object
Create a MasterDetail relationship from Contact object onto Book Details object
Define a Look Up field on Contact, that references Booking Details object
Create a MasterDetail relationship from Booking Details object onto Contact object
Your company has a requirement to list any accounts that have cases that have missed the SLA for resolution in a dashboard. The dashboard should list the Account name and date the case was opened. Which dashboard component would be suitable for this requirement? Choose 1 answer.
Metric Component
Report Component
What is not true regarding enabling the Bulk API in Data Loader? Choose 1 answer.
Data will be loaded faster when using the Bulk API
Parallel processing is used to load data faster
Serial processing is used to load data faster
Data is processed in batches
At Universal Insurance, when a claim has been created, only an administrator or the claims manager are allowed to delete it. How can an administrator ensure this requirement is met? Choose 1 answer.
Create a readonly page layout and assign to all profiles except claims manager and system administrator
Remove the delete permission from the object permission on all profiles except claims manager and system administrator
Create a sharing rule and set the access to readonly for all profiles except claims manager and system administrator
Remove the delete button from the claims page layout assigned to all profiles except claims manager and system administrator
