Chapter 1 - Introduction to People in Business [Definitions]

Business

Commercial Business

Non-commercial Business
[Social Enterprises / Not-for-profit Businesses]

Stakeholders

Entrepreneurs

Investors

Owners' Capital
[Equity Capital]

Grant

Employers

Employees

Managers

Producers

Suppliers

Service Providers

Customers

Consumers

Society

Government

Interest Groups
[Pressure Groups]

Lobbying

Business Interest Groups

IBEC

The Small Firms Association

ISME

Chambers of Commerce

Trade Associations

Trade Unions

ICTU

The National Consumer Agency

The Consumers Association of Ireland

The Competitive Approach
[to stakeholder relationships]

The Co-operative Approach
[to stakeholder relationships]
[AKA the Partnership Approach]

Conflict

Negotiating

Arbitration