Chad Collins
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SEM I Practice Exam

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Chad Collins
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SEM I Practice Final Exam

Questão 1 de 100

1

The core benefits to customers who purchase sport products include entertainment, health, and

Selecione uma das seguintes:

  • promotion

  • independence

  • achievement

  • adaptability

Explicação

Questão 2 de 100

1

When a professional football expansion team is established in a community, the economic impact might
result in

Selecione uma das seguintes:

  • business closures, job layoffs, and high inflation rates.

  • more tourism, lower tax rates, and high interest rates

  • increased job creation and more consumer spending.

  • higher tax rates and fewer financial investment opportunities.

Explicação

Questão 3 de 100

1

The Chamber of Commerce for a large city estimates the income for the city generated by the sales tax,
parking fees, food-service tax, and amusement tax collected as a result of a rock concert. This is an example
of _______________ impact.

Selecione uma das seguintes:

  • total

  • indirect

  • fiscal

  • direct

Explicação

Questão 4 de 100

1

One of the main differences between professional and amateur athletes is that for professionals , the game is
often

Selecione uma das seguintes:

  • their occupation

  • closed to the public

  • free of charge

  • played for enjoyment

Explicação

Questão 5 de 100

1

Which of the following is an example of marketing the sport event:

Selecione uma das seguintes:

  • holding a race for a charitable organization

  • selling food products to a concession stand

  • delivering exercise bikes to retailers

  • distributing information about a NASCAR race

Explicação

Questão 6 de 100

1

The National Collegiate Athletic Association and the Professional Golfers' Association are examples of

Selecione uma das seguintes:

  • labor unions

  • trade associations

  • sanctioning bodies

  • professional societies

Explicação

Questão 7 de 100

1

A person responsible for matching up corporations with events that reach their target market has a career in

Selecione uma das seguintes:

  • sponsorship management

  • sales promotion

  • hospitality

  • advertising sales

Explicação

Questão 8 de 100

1

Which of the following marketing activities involves writing press releases and organizing news conferences
for a sport organization:

Selecione uma das seguintes:

  • Promotions

  • Advertising

  • Media relations

  • Community relations

Explicação

Questão 9 de 100

1

You are marketing the premiere of a new Lexus model, which will be revealed at a car show in Detroit. You
are in charge of advertising. Which of the following would be your responsibility:

Selecione uma das seguintes:

  • Researching the target audience

  • Conducting test drives

  • Taking ticket orders

  • Buying commercial time on television

Explicação

Questão 10 de 100

1

Over the years, Wrigley Field has earned a reputation as one of the best places to watch a Major League
Baseball game. This is called brand

Selecione uma das seguintes:

  • awareness.

  • image.

  • image extension.

  • loyalty.

Explicação

Questão 11 de 100

1

Your high-school's basketball team went to the state championship game last year, but didn't even make the
play-offs this year. This is an example of a(n) ____________ sport/event product.

Selecione uma das seguintes:

  • inconsistent

  • perishable

  • tangible

  • consistent

Explicação

Questão 12 de 100

1

Most sport/event products are classified as

Selecione uma das seguintes:

  • pure goods

  • pure services

  • a combination of goods and services.

  • a combination of rented and owned-goods services.

Explicação

Questão 13 de 100

1

Jacob started training for the Boston Marathon several months ago and was happy when he finished the
marathon in record time. In this situation, Jacob was motivated to run in the marathon for personal growth,
which resulted in a(n)

Selecione uma das seguintes:

  • appreciation for others' physical strength.

  • need to take emotional risks.

  • sense of pride and accomplishment.

  • feeling of purpose and belonging.

Explicação

Questão 14 de 100

1

Mark enjoys taking his family to professional baseball games because of the memories he has of his dad
taking him to games when he was a young boy. What factor motivates Mark to attend these sports events
with his family?

Selecione uma das seguintes:

  • cultural norms and values

  • class and gender relations

  • popular athletes

  • significant others

Explicação

Questão 15 de 100

1

Because the outcome of a match is uncertain, many fans attending a sporting event are motivated by the
game's_____________ value.

Selecione uma das seguintes:

  • financial

  • entertainment

  • economic

  • physical

Explicação

Questão 16 de 100

1

A primary reason that many colleges and universities sell the naming rights for their new football stadiums
or basketball arenas is to

Selecione uma das seguintes:

  • help pay for construction expenses.

  • honor a former student-athlete.

  • create publicity for the new facility.

  • encourage fans to attend sports events.

Explicação

Questão 17 de 100

1

When designing an event program for a charity event, it is important to

Selecione uma das seguintes:

  • include the printing costs on the back cover.

  • provide product samples.

  • acknowledge the event sponsors.

  • offer free admission coupons to other events.

Explicação

Questão 18 de 100

1

What should be included in an event program if it is longer than four pages?

Selecione uma das seguintes:

  • Satisfaction survey

  • Table of contents

  • Local news articles

  • Statement of organizers

Explicação

Questão 19 de 100

1

The team name, mascot, and logo are important elements that a sport/event organization uses to create and
maintain

Selecione uma das seguintes:

  • financial accountability.

  • brand awareness.

  • image extension.

  • market segmentation.

Explicação

Questão 20 de 100

1

If Coca-Cola is the only soft-drink sponsor of your favorite team, Coca-Cola is considered a(n) ____________
sponsor.

Selecione uma das seguintes:

  • dynamic

  • large business

  • sole

  • exclusive

Explicação

Questão 21 de 100

1

The relationship between a sponsor and a sport entity is often described as a

Selecione uma das seguintes:

  • merger

  • partnership

  • buyout

  • takeover

Explicação

Questão 22 de 100

1

Mask Company set up a hospitality tent outside the Olympics arena. Its goal was to encourage patrons to
view it as an Olympics sponsor even though it had not paid sponsorship fees. This is an example of
____________ marketing.

Selecione uma das seguintes:

  • target

  • ambush

  • direct

  • internet

Explicação

Questão 23 de 100

1

Which of the following is a characteristic of an effective sport/event logo:

Selecione uma das seguintes:

  • Remote

  • Timeless

  • Practical

  • Ambiguous

Explicação

Questão 24 de 100

1

When creating tickets for a sport/event, organizations often embed special watermarks into the ticket design
to

Selecione uma das seguintes:

  • boost fan attendance rates.

  • reduce the tickets' printing costs.

  • discourage counterfeiting activities.

  • offer a discount.

Explicação

Questão 25 de 100

1

What do some professional sport teams do to promote renewed interest in a team that is losing support from
fans?

Selecione uma das seguintes:

  • Redesign logos

  • Increase prices

  • Send newsletters

  • Change sponsors

Explicação

Questão 26 de 100

1

Which of the following are the most important considerations when designing a basketball team's logo:

Selecione uma das seguintes:

  • Mascot and team size

  • Team name and team size

  • Team colors and team name

  • Location and mascot

Explicação

Questão 27 de 100

1

To learn about its target market's needs and wants, a professional soccer league should obtain information
from its fans

Selecione uma das seguintes:

  • before it implements organizational changes

  • only when there appears to be a problem

  • if ticket sales show short-term improvement

  • in a proactive and systematic manner

Explicação

Questão 28 de 100

1

What is one way that sport/event marketers use marketing information?

Selecione uma das seguintes:

  • To develop new products

  • To determine credit scores

  • To change economic trends

  • To prepare sales invoices

Explicação

Questão 29 de 100

1

Having appropriate data helps sport/event marketers to set goals that are

Selecione uma das seguintes:

  • open-ended.

  • realistic.

  • general.

  • broad.

Explicação

Questão 30 de 100

1

A sport/event organization that wants to obtain information about the population in a certain geographic
location might use

Selecione uma das seguintes:

  • government sources

  • telephone surveys

  • primary databases

  • personal questionnaires

Explicação

Questão 31 de 100

1

To know what websites and advertisements visitors see, sports and event e-marketers would check

Selecione uma das seguintes:

  • text files

  • direct delivery programs

  • clickstream data

  • internet service providers

Explicação

Questão 32 de 100

1

Which of the following is a secondary source of sport/event information

Selecione uma das seguintes:

  • personal interviews

  • computerized surveys

  • accounting records

  • demographic reports

Explicação

Questão 33 de 100

1

A database of competitor information often contains information about the competitor's

Selecione uma das seguintes:

  • budget structure

  • production techniques

  • advertising media

  • creative strategy

Explicação

Questão 34 de 100

1

What internal records do many businesses monitor in order to obtain useful marketing information?

Selecione uma das seguintes:

  • Sales reports

  • Trade journals

  • industry projections

  • print advertisements

Explicação

Questão 35 de 100

1

What type of competitor information is important for sport/event organizations to maintain in a database?

Selecione uma das seguintes:

  • consumption

  • demographics

  • market size

  • price lists

Explicação

Questão 36 de 100

1

Primary research includes collecting data for

Selecione uma das seguintes:

  • marketers across the industry to use.

  • informational purposes only.

  • the current research project.

  • understanding economic cycles.

Explicação

Questão 37 de 100

1

Which of the following sources is the most appropriate for obtaining primary marketing information about
fans' opinions about a rock band's new album:

Selecione uma das seguintes:

  • concession vendors

  • concert attendees

  • event ushers

  • facility managers

Explicação

Questão 38 de 100

1

One way for the WSC Swim and Racquet Club to obtain primary information about the quality of its
facilities and the level of its services is by

Selecione uma das seguintes:

  • reading industry publications

  • surveying club members

  • viewing competitors' web sites

  • collecting promotional literature

Explicação

Questão 39 de 100

1

What should a sports or entertainment event do in order to be successful?

Selecione uma das seguintes:

  • earn maximum profits

  • generate favorable press

  • satisfy customer wants

  • promote popular causes

Explicação

Questão 40 de 100

1

The promoters of an extreme-sports weekend would most likely target which of the following

Selecione uma das seguintes:

  • professional athletes

  • older men, ages 40-50

  • business executives

  • young men, ages 12-34

Explicação

Questão 41 de 100

1

Which of the following is a factor that sports and entertainment marketers consider when targeting
customers for a specific event

Selecione uma das seguintes:

  • personalities

  • demographics

  • expectations

  • affiliations

Explicação

Questão 42 de 100

1

A business wants to create or emphasize positive associations between a specific sport and itself. What type
of advertising media should the business consider using?

Selecione uma das seguintes:

  • Stadium signage

  • Opt-in e-mail

  • Contest

  • Newspaper

Explicação

Questão 43 de 100

1

A vital promotional technique for entertainment marketing is the use of

Selecione uma das seguintes:

  • distribution.

  • vertical integration.

  • broadcast webs.

  • trailers.

Explicação

Questão 44 de 100

1

Repeated exposure to the largest, most diverse population of people is a benefit of ___________ advertising.

Selecione uma das seguintes:

  • out-of-home

  • newspaper

  • direct

  • radio

Explicação

Questão 45 de 100

1

Advertising copy that states "Only 3 days left" is trying to

Selecione uma das seguintes:

  • encourage action.

  • describe features.

  • identify benefits.

  • make a claim.

Explicação

Questão 46 de 100

1

The basic elements of a print advertisement are the

Selecione uma das seguintes:

  • artwork, illustrations, logo, and colorwork.

  • headline, illustration, copy, and business identification.

  • layout, arrangement, white space, and border.

  • headline, subheadline, copy, and price.

Explicação

Questão 47 de 100

1

Computers are complex products and have features that need to be explained. Which of the following
elements would be crucial to include in an advertisement for a new computer:

Selecione uma das seguintes:

  • Slogan

  • Headline

  • Copy

  • Illustration

Explicação

Questão 48 de 100

1

When Arm and Hammer advertises that its baking soda gets rid of odors in refrigerators, its ad copy is
pointing out the product's

Selecione uma das seguintes:

  • uses.

  • producer.

  • price.

  • features.

Explicação

Questão 49 de 100

1

Which of the following is an effective design technique that adds a personal touch to a direct-mail piece?

Selecione uma das seguintes:

  • Stamping "Open Now" in neon pink on the back of the envelope

  • Addressing the recipient as “Current Resident” on the mailing label

  • Using a font that looks like handwriting in the envelope's address section

  • Placing the return address at the bottom of the envelope

Explicação

Questão 50 de 100

1

Currently, which of the following mobile advertising strategies has been most successful:

Selecione uma das seguintes:

  • Rich media

  • Text message with coupon

  • Cross-platform campaign

  • Banner ad campaign

Explicação

Questão 51 de 100

1

Which of the following statements regarding direct-mail marketing campaigns is true:

Selecione uma das seguintes:

  • They should contain detailed data.

  • They are highly cost-efficient.

  • They are easy to track.

  • They should include a call to action.

Explicação

Questão 52 de 100

1

To attract fans to their web sites, professional sport organizations, media outlets, and entrepreneurs offer online simulations that allow fans to build their own sport teams and compete against other fans' sport teams. This growing industry is referred to as

Selecione uma das seguintes:

  • online exchange.

  • data interchange.

  • game works.

  • fantasy sports.

Explicação

Questão 53 de 100

1

One of the disadvantages to marketers using streaming video e-mail is that it requires the recipient to have a(n)

Selecione uma das seguintes:

  • complicated operating system.

  • sophisticated computer keyboard.

  • high-speed internet connection.

  • cloud computing.

Explicação

Questão 54 de 100

1

One of advantage of using e-mail marketing is that it is

Selecione uma das seguintes:

  • anonymous.

  • profit oriented.

  • cost effective.

  • impersonal.

Explicação

Questão 55 de 100

1

A business that asks customers to forward an e-mail to their friends or associates is engaged in

Selecione uma das seguintes:

  • suggestion selling.

  • direct advertising.

  • image building.

  • viral marketing.

Explicação

Questão 56 de 100

1

Which of the following is an example of an email attachment?

Selecione uma das seguintes:

  • nike.com

  • resume.doc

  • smith@aol.com

  • http://www.org

Explicação

Questão 57 de 100

1

The body of an e-mail that reads, "Dear Sue, we hope you are enjoying the newsletter," is an example of
a/an ______ message.

Selecione uma das seguintes:

  • understandable

  • compelling

  • focused

  • personalized

Explicação

Questão 58 de 100

1

What should businesses do to detect any problems before sending an e-mail to everyone on their list?

Selecione uma das seguintes:

  • Finalize a signature

  • Format the message

  • Prepare a response

  • Conduct a test run

Explicação

Questão 59 de 100

1

What mailing technique do businesses often use if they do not have mailing-list software?

Selecione uma das seguintes:

  • Autoresponder

  • Internet Service Provider

  • Bookmark feature

  • Blind Carbon Copy

Explicação

Questão 60 de 100

1

Which one of the following computer programs prevents email messages containing the word "free" in the
subject header from entering an inbox:

Selecione uma das seguintes:

  • Queens

  • Gophers

  • Filters

  • Servers

Explicação

Questão 61 de 100

1

Businesses generally pay more for newspaper advertisements when purchasing space at a _________ rate.

Selecione uma das seguintes:

  • preferred-position

  • run-of-page

  • contract

  • frequency

Explicação

Questão 62 de 100

1

A radio station sells a 30-second spot for $500. If the number of listeners is 200,000, calculate the cost per
thousand (CPM).

Selecione uma das seguintes:

  • 50

  • 5

  • 25

  • 2.5

Explicação

Questão 63 de 100

1

When an advertiser wants to reach specific target markets, which type of print medium would be most
cost-effective?

Selecione uma das seguintes:

  • Newspapers

  • Billboards

  • Direct mail

  • Yellow pages

Explicação

Questão 64 de 100

1

One reason it is important for professional sport/event organizations to develop advance ticket sales plans is
because the generated revenue helps organizations to

Selecione uma das seguintes:

  • increase general admission ticket sales.

  • decrease operational costs.

  • cover pre-event expenses.

  • reduce the risk of ticket scalping activities.

Explicação

Questão 65 de 100

1

An advertiser spent $117,000 for 12 television spots with a total of 240 GRPs (gross rating points). What was
the cost per GRP?

Selecione uma das seguintes:

  • 975.5

  • 585.5

  • 712.5

  • 487.5

Explicação

Questão 66 de 100

1

To increase revenue, professional baseball and football teams often sell advertising that appears

Selecione uma das seguintes:

  • on national television.

  • in local magazines.

  • on the back of tickets.

  • in community newspapers.

Explicação

Questão 67 de 100

1

Rachel is selling program advertisements for a marching band competition that her high school is hosting. Which of the following sales prospects is most likely to purchase ad space in the program?

Selecione uma das seguintes:

  • Local music shop

  • National piano manufacturer

  • International symphony conductor

  • State/Provincial museum director

Explicação

Questão 68 de 100

1

Camille is developing a rate card for advertising space in her school's yearbook. Which of the following layouts is the most expensive for advertisers to purchase?

Selecione uma das seguintes:

  • 1/16 page two-color

  • 1/2 page black and white

  • 1/4 page black and white

  • 1/2 page four-color

Explicação

Questão 69 de 100

1

To sell advertising space in an event program, the first thing Kyle should do is

Selecione uma das seguintes:

  • design the front cover of the program to show prospects.

  • call all businesses to determine their interest.

  • develop a list of local businesses to contact.

  • obtain printing supplies for the program.

Explicação

Questão 70 de 100

1

A charity organization is holding a fundraising event in New York. The event will include a dinner prepared by the chef of a five-star restaurant and an upscale style show. To generate interest, the event organizers plan to have a celebrity serve as master of ceremonies for the event. Who would be the most appropriate person to fulfill this role?

Selecione uma das seguintes:

  • Sophia Sanchez, a Venezuelan talk-show host

  • Bella Marie, a well-known international fashion model

  • Richard Roberts, a Canadian theater critic

  • Karl Kamden, a Chicago-based restaurant owner

Explicação

Questão 71 de 100

1

Author Randall McPeak's new thriller, Race to the End of Time, was recently released. McPeak's publisher arranged for him to do book signings and readings at several bookstores across the country. The author's appearances are beneficial to the bookstores because

Selecione uma das seguintes:

  • their sales will likely increase.

  • most of their customers are fans of McPeak's books.

  • McPeak supports literacy initiatives.

  • online book sales will begin to stabilize.

Explicação

Questão 72 de 100

1

After event organizers released information to the press that a well-known country singer will perform at an upcoming fundraiser, ticket sales for the event increased dramatically. This situation exemplifies how a celebrity appearance can

Selecione uma das seguintes:

  • create a sense of community.

  • improve an event's television ratings.

  • provide performers with supplemental income.

  • stimulate interest in an event.

Explicação

Questão 73 de 100

1

When making appearances at special events, a well-known rock star asks that the event organizer to pay for the air travel, lodging, and meals for his/her band and back-up singers. These requirements are examples of

Selecione uma das seguintes:

  • rider terms

  • financial requisitions.

  • organization charters.

  • non-negotiable conditions.

Explicação

Questão 74 de 100

1

What do professional sport teams design for use during games that often become promotional tools because fans take them home?

Selecione uma das seguintes:

  • Posters

  • Tickets

  • Programs

  • Samples

Explicação

Questão 75 de 100

1

The purpose of designing an event program that contains space for advertisements is to

Selecione uma das seguintes:

  • promote the team.

  • get more people to buy the program.

  • generate more revenue

  • pay less money for program printing costs.

Explicação

Questão 76 de 100

1

When a sport organization employee creates a promotional script for a sport announcer to read during a pregame award ceremony, the employee should

Selecione uma das seguintes:

  • include a joke in the introduction to capture the audience's attention.

  • number the copy pages in reverse chronological order.

  • make sure the final copy is single-spaced and the typeface is bold.

  • identify name pronunciations that might be difficult to read.

Explicação

Questão 77 de 100

1

Which of the following do event organizers often include in an event to add interest and excitement to the event:

Selecione uma das seguintes:

  • Dress rehearsal

  • Long intermission

  • Celebrity appearance

  • Sponsor recognition

Explicação

Questão 78 de 100

1

What is a primary consideration for fans who are attending a professional football game in a large city?

Selecione uma das seguintes:

  • Availability of parking space

  • View of the city from stadium seats

  • Accessibility to souvenir stands

  • Surface of athletic field

Explicação

Questão 79 de 100

1

When attending a sporting event, most fans expect that the facility will provide them with a(n)

Selecione uma das seguintes:

  • learning situation.

  • winning experience.

  • safety environment.

  • ordinary performance.

Explicação

Questão 80 de 100

1

A stadium designed with more female rest rooms than male rest rooms is responding to which of the following customer expectations.

Selecione uma das seguintes:

  • Adequate facilities

  • Aesthetics

  • Dedication usage

  • Sense of safety

Explicação

Questão 81 de 100

1

What is the advantage to a business of placing signage on the outfield stadium wall during a televised professional baseball game?

Selecione uma das seguintes:

  • Ensures higher sales

  • Lowers promotional expenses

  • Provides free publicity

  • Increases brand awareness

Explicação

Questão 82 de 100

1

A soft-drink manufacturer is a sponsor for a professional baseball team. Which of the following signage placement options would provide the most exposure to the manufacturer's products:

Selecione uma das seguintes:

  • Rear entrance of stadium

  • Interior wall of the outfield

  • Next to concession stands

  • Backside of the scoreboard

Explicação

Questão 83 de 100

1

How do sponsors typically use signage at sports events?

Selecione uma das seguintes:

  • As promotional tools

  • As safety reminders

  • To provide directions

  • To prohibit behavior

Explicação

Questão 84 de 100

1

Which of the following factors is most likely to cause people to not want to return to the annual fireworks show that attracts hundreds of thousands of people to the downtown area:

Selecione uma das seguintes:

  • public transportation

  • nearby accommodations

  • Traffic

  • Parking fees

Explicação

Questão 85 de 100

1

A stadium deciding to place messages and team logos on electronic boards is an example of selecting

Selecione uma das seguintes:

  • event signage.

  • media usage.

  • sponsorships.

  • network support.

Explicação

Questão 86 de 100

1

In sports and entertainment marketing, the concept of price includes not only the cost of a ticket to an event but also the

Selecione uma das seguintes:

  • value of the overall experience.

  • quality of the media advertising.

  • elements of the marketing plan.

  • location of the facility.

Explicação

Questão 87 de 100

1

Yield management is a way that sport/event marketers address product pricing issues when they want to maximize revenue but have

Selecione uma das seguintes:

  • below-market stock value.

  • unallocated resources.

  • limited capacity.

  • few distribution intermediaries

Explicação

Questão 88 de 100

1

Wintergreen Ski Area knows that the area will be most successful if it bases its pricing structure on

Selecione uma das seguintes:

  • costs associated with renovations.

  • what the market will bear.

  • total cost of the experience.

  • inelastic demand for skiing.

Explicação

Questão 89 de 100

1

Ticket prices for the World Series increase dramatically, but all the games still sell out. The price change had little to no impact on sales. This is an example of __________ demand.

Selecione uma das seguintes:

  • inelastic

  • unitary

  • smoothing

  • elastic

Explicação

Questão 90 de 100

1

Which of the following is one of the main features of a sport product:

Selecione uma das seguintes:

  • Franchises

  • Athletics

  • Tickets

  • Extensions

Explicação

Questão 91 de 100

1

When you ask, "What does this sales promotion offer to customers?" which step in the process of generating "out-of-the-box" sales promotion ideas are you completing?

Selecione uma das seguintes:

  • Determine how to get the news out.

  • Determine creativity.

  • Determine delivery.

  • Determine incentive.

Explicação

Questão 92 de 100

1

Brian needs to generate some "out-of-the-box" sales promotion ideas for an upcoming tennis tournament. He's not sure how to start, but he does know that the tournament's marketers want to reach the 18-to-35-year-old crowd. How is Brian prepared for inspiration?

Selecione uma das seguintes:

  • He knows his target market.

  • He knows his competition.

  • He's putting a new twist on an old idea.

  • He's brainstorming.

Explicação

Questão 93 de 100

1

Sales promotion is a major part of sport/event marketing because

Selecione uma das seguintes:

  • the most important task in sport/event marketing is ticket sales.

  • there aren't very many sport/event customers.

  • the industry is so highly competitive.

  • the industry can get very boring.

Explicação

Questão 94 de 100

1

What is a step in the sales presentation process that salespeople should prepare for in advance?

Selecione uma das seguintes:

  • Referral

  • Feedback

  • Approach

  • Follow-up

Explicação

Questão 95 de 100

1

When preparing handout for a sales presentation, it is important for a salesperson to know the __________ of the audience.

Selecione uma das seguintes:

  • gender

  • size

  • income

  • personality

Explicação

Questão 96 de 100

1

When customizing a presentation, the salesperson determines a prospect's needs by developing a

Selecione uma das seguintes:

  • business proposition

  • professional outline

  • sales quota

  • customer profile

Explicação

Questão 97 de 100

1

Why should salespeople create favorable impressions during the initial contact with sport/event customers?

Selecione uma das seguintes:

  • Customer rapport is unimportant.

  • Customers want to ask for assistance.

  • First impressions seldom last very long.

  • First impressions are difficult to change.

Explicação

Questão 98 de 100

1

How can sport/event marketers establish positive relationships with their customers/clients?

Selecione uma das seguintes:

  • Ask close-ended questions

  • Use generic sales presentations

  • Prepare a product demonstration

  • Communicate specific benefits

Explicação

Questão 99 de 100

1

To develop long-term relationships with fans, professional sport teams should

Selecione uma das seguintes:

  • have inflexible ticket sales policies.

  • build emotional connections with them.

  • increase licensing fees to ensure profitability.

  • redesign branding elements.

Explicação

Questão 100 de 100

1

A lottery system is an equitable way of selling tickets to school alumni when the demand for college football tickets

Selecione uma das seguintes:

  • fluctuates every season.

  • is lower than originally anticipated.

  • remains consistent over time.

  • is higher than the available supply.

Explicação