Victor, the project manager, has several impulsive people on the project team and he knows that it will be important to establish clear expectations regarding acceptable behavior by project team members. A Develop Project Team tool or technique that he has decided to use is most likely: A Ground rules. B Interpersonal skills. C Team building activities. D Colocation. Explanation: Ground rules (Choice A) establish clear expectations regarding acceptable behavior by project team members. PMBOK® 9.3.2.4, pg 277
A Ground rules.
B Interpersonal skills.
C Team building activities.
D Colocation.
Which Project Management Process Group regularly measures progress and identifies variances from the project plan?
A Planning
B Monitoring and Controlling
C Initiating
D Executing
Lisa is the project manager for a new clothing line project. She has just learned that the workers at the sewing company her company usually contracts with have just gone on strike. She knows that, as a result, the only available sewing resources with another sewing company are extremely limited. Thankfully, Lisa and her manager have just decided to purchase a new project management software tool that will enable Lisa to manage her project with the latest technology. Lisa and her team should:
A Hire a consultant.
B Increase the duration of the project by 15% to account for the limited resources.
C Consider using the critical chain method of schedule network analysis.
D Fast track the project.
Sharon, the project manager, realizes her group of stakeholders is unable, at this early stage of the project, to define the scope more precisely. She tells the group, "Let's stop for now. We can come back to this later when we know more of the details." Sharon's decision is based on what project characteristic?
A Scope creep
B Progressive elaboration
C Burnout
D Bad project management
John decides to raise the grade level of the product of his project. He is affecting:
A The project quality.
B The project scope.
C The project benchmarks.
D The quality baseline.
There is a new project at an automobile manufacturing company that requires input from many stakeholders in eight countries. Clearly, the project manager (Ananya) is going to require the support of these stakeholders. On top of that, if she doesn’t manage their expectations, the project will experience difficulties. Which of the following BEST addresses what Ananya will need to do?
A Communicate with the stakeholders constantly and consistently throughout the project life cycle; update the stakeholders on the status of all project changes
B Minimize resistance by recognizing stakeholders at monthly meetings; provide regular project status updates
C Communicate through email often, record issues and manage expectations so stakeholders will not be disappointed and then disrupt the project
D Have the stakeholders periodically review the list of project requirements to 1) make sure their expectations are included, and 2) minimize the number of change requests
A bar chart in which each bar represents a variable, and the height shows the frequency, is called a:
A Frequency chart.
B Control chart.
C Flowchart.
D Histogram.
Scott, one of your team members, needs to know when other team members will be in the office so he can schedule a meeting. What project document might help him?
A Resource calendar
B Resource breakdown structure (RBS)
C Responsibility matrix
D Organization chart
Which of the following is NOT an objective of the Control Risks process?
A Determine if project assumptions are still valid
B Determine if analysis shows an assessed risk has changed or can be retired
C Determine if risk management policies are being followed
D Determine methods to eliminate all residual risks
When Gale left the company, Anna replaced her as project manager. The project deliverables include a system to track medical paperwork through the billing process. Anna is from the information technology department and is not familiar with some of the medical terminology used by her teams. Where should she look for definitions of these terms?
A Enterprise environmental factors list
B Project charter
C Project term list
D Communications management plan
Which of the following statements about requested changes is true?
A They are processed for review and disposition through the Perform Integrated Change Control process
B They are an input to the Validate Scope process
C They are necessary to complete Validate Scope
D They are rarely used because the scope on every project remains relatively constant
Which of these statements related to the Conduct Procurements process is FALSE?
A Analytical techniques can help organizations identity the readiness of a vendor to provide the desired end state.
B On complex procurements, where source selection will be made based on seller responses to previously defined weighted criteria, a formal evaluation review process will be defined by the buyers procurement policies.
C Advertising in trade publications is a good place to start to build a list of potential sellers.
D Procurement negotiations conclude with a contract document that can be executed by both buyer and seller.
Which of the following is an input to the Direct and Manage Project Work process?
A Approved change requests
B Project management information system
C Work performance information
D Implemented preventive actions
A structured, independent review to determine whether project activities comply with organizational and project policies, processes and procedures is called a:
A Quality audit.
B Management review.
C Process analysis.
D Status meeting.
The development of requirements begins with an analysis of information contained in the:
A Project charter and stakeholder register.
B Project management plan and requirements traceability matrix.
C Project charter and organizational process assets.
D Project management plan and change requests.
Fran is a project manager who is validating her systems analyst's Define Scope work products. Which of the following work products should Fran expect to see?
A Project constraints, project objectives, and a prioritized list of risks
B Project exclusions and acceptance criteria
C Project boundaries, a project scope description and scope baseline
Project scope statement, project cost requirements and a project team list
You are ready to build a list of stakeholders for your project. Which of the following statements is FALSE?
A Customers and buyers must be considered
B Those positively impacted by the project need little attention
C The state transportation department is a stakeholder for the city that is planning concrete sidewalks along a local highway
D The head of the PMO who is always interfering with your project work and slowing things down will be a stakeholder on your list
By actively managing the contract and carefully wording the terms and conditions, what can be avoided?
A Schedule rework
B Spelling errors
C Project risks
D Change requests
In context of the Project Time Management Knowledge Area, which of the following processes would be the first to be executed? A Estimate Activity Resources B Sequence Activities C Develop Schedule D Estimate Activity Durations Explanation: The Sequence Activities process is the third of the seven processes that make up Project Time Management, but the first in the choices provided. PMBOK® 6, pg 143
A Estimate Activity Resources
B Sequence Activities
C Develop Schedule
D Estimate Activity Durations
Your team is working on a project to produce the next generation of cell phones. The marketing department contacts you to begin the advertising campaign. You know the technical risks are very high for this product. You should:
A Help design the campaign.
B Monitor risks closely and keep marketing informed.
C Ask marketing to wait until the risk is at an acceptable level.
D Tell your sponsor.
Estimates at completion (EAC) are typically based on an estimate to complete (ETC) the remaining work plus __________.
A Earned value (EV)
B Planned value (PV)
C Actual costs (AC)
D Cost variance (CV)
Decomposition is a technique used during Define Activities. It subdivides the project work packages into smaller, more manageable components called schedule __________.
A Deliverables
B Units
C Activities
D Milestones
A chart with points plotted for values of two potentially related variables is called a:
A Scatter diagram.
Which of the following is an example of an organizational process asset that may be an input to the project charter?
A Government or industry standards
B Marketplace conditions
C Company culture and structure
D Templates
A group of unrelated projects that are grouped together to facilitate effective management to meet strategic business objectives could be called a __________.
A Project
B Portfolio
C Program
D Strategic plan
__________ is the realized cost incurred for the work performed on an activity during a specific time period.
A Planned value (PV)
B Actual cost (AC)
C Cost variance (CV)
D Earned value (EV)
What process must precede Manage Communications?
A Project Communications Management
B Control Communications
C Control Stakeholder Engagement
D Plan Communications Management
What is the unique and verifiable product, result or capability to perform a service that is identified in planning and must be produced to complete the project work?
A Project management plan
B Deliverable
C Work performance data
D Project charter
Which Project Management Process Group defines and refines objectives, and plans the course of action required to attain the objectives?
B Closing
All of the following are inputs to the Identify Stakeholders process EXCEPT:
A Stakeholder management plan.
B Enterprise environmental factors.
C Procurement documents.
D Project charter.
In a virtual team environment, __________ becomes increasingly important.
A Quality control
B Communication planning
C Cost planning
D Scope planning
During Plan Stakeholder Management, expert judgment can be obtained through all of the following EXCEPT:
A Focus groups
B Status meetings
C Surveys
D Individual consultations
All of the following can be updated as a result of Control Quality EXCEPT: .
A Quality metrics.
B Organizational process assets.
C Project management plan.
D Project documents
Jeanette developed the project's communications management plan as one of the first deliverables in her project. Now, six months into the project, it seems like there is a lot of confusion about who needs what information about the project. It has gotten to the point that Jeanette's new boss and her latest project sponsor act like they don't even understand the project. What do you think Jeanette could have done differently? .
A Organizational changes should have been anticipated and logged in the risk register.
B Jeanette should have stopped the project when the sponsor changed, in order to give the new sponsor a chance to learn about the project.
C The communications management plan should have been reviewed regularly throughout the project and revised as needed to ensure it is still useful
D Jeanette should have re-planned the project.
Triangular distribution and beta distribution are two formulas used with :
A Parametric estimating.
B Analogous estimating.
C Three-point estimates.
D Bottom-up estimating.
As the project manager of one of your team members, you inadvertently overhear a discussion in the lunch room between her and her boss. They are having a discussion about your team member's performance. You are shocked to hear that the manager suggests to her that her performance assessment would improve if she would consider updating her wardrobe to more trendy, snugger fitting clothes. What should you do?
A You should do nothing. He was probably joking and didn't really mean it.
B You should call the manager afterwards to express your disappointment in his behavior.
C You should immediately report the incident to a human resources representative and to the manager's manager.
D You should pretend you didn't hear the conversation, as you were not supposed to overhear that discussion.
Most often, a format to document team member roles and responsibilities falls into these types EXCEPT:
A Text-oriented.
B Matrix.
C Hierarchical.
D Three dimensional.
An __________ is the expected total cost of completing all work expressed as the sum of the actual cost to date and the estimate to complete.
A Estimate at completion (EAC)
B Estimate to complete (ETC)
C Actual cost (AC)
Sanjay, the project manager for a new "green" product development effort, is unable to complete a detailed decomposition since a major product component will not be fully designed for another year. Given this, he decides it is best to use:
A Critical path method.
B Contingency planning.
C Rolling wave planning.
D Idea/Mind mapping.
All of the following are processes involved in Project Time Management EXCEPT:
A Define Activities.
B Control Schedule.
C Create WBS.
D Estimate Activity Durations.
One of your fellow project managers won a trip around the world. You agreed to move her project forward while she was gone. Her notes direct you to start assembling the team for a Define Activities session. In an email to the team, you describe the meeting as:
A Identifying the specific actions to be performed to produce the project deliverables.
B Identifying all of the deliverables required to complete the project.
C Identifying and documenting dependencies among schedule activities.
D Estimating the number of work periods that will be needed to complete the individual schedule activities.
An intentional activity to modify a nonconforming product or product component is the definition for which output of the Direct and Manage Project Work process?
A Implemented change requests
B implemented preventive actions
C Change requests covering defect repair
D Implemented corrective actions
A project team is beginning to identify risks for the project. The customer declines the invitation to the risk identification session. He says talking about risk is planning to fail. The project manager should:
A Start execution.
B Abandon the project.
C Inform senior management.
D Discuss the value of risk management with the customer.
__________ includes managing communications to satisfy the needs of, and resolve issues with, project stakeholders.
A Manage Communications
B Plan Communications Management
C Manage Stakeholder Engagement
D Control Communications
Which of the following is an input to Develop Schedule?
A Project schedule
B Schedule baseline
C Project management plan updates
D Project scope statement
During a bidder conference, the project manager's role is: .
A To answer questions.
B To select a seller.
C To be the good guy.
D To establish requirement priorities
Which of the following enterprise environmental factors should Sam focus on when planning stakeholder management?
A Organizational culture
B Local politics
C Relationships
D Interpersonal skills
__________ is the process of tracking identified risks, monitoring residual risks, identifying new risks, executing risk register plans, and evaluating their effectiveness during the project life cycle.
A Plan Risk Management
B Control Risks
C Perform Quantitative Risk Analysis
D Identify Risks
Question 50 of 100 (Scope) Go to Question:
An output of Collect Requirements is:
A Work breakdown structure.
B Project management plan.
C Project scope statement.
D Requirements traceability matrix.
The project manager's authority is moderate to high in a __________ organization.
A Functional
B Projectized
C Strong matrix
D Balanced matrix
All of the following are tools or techniques for Control Costs EXCEPT:
A Funding limit reconciliation.
B To-complete performance index.
C Earned value management.
D Performance reviews.
Stacy needs to develop a communications management plan for her project. Which of the following is a tool or technique that will help her with that task?
A Communications management plan
B Communications requirements analysis
C Project scope statement
D Work performance reports
The risk of failing to achieve a project's objectives is greatest __________.
A At the start of the project
B In the middle of the project
C Near the end of the project
D After the project is completed
Which of the following statements is TRUE?
A Organizations should fund 100% of the project budget at initiation.
B Funding usually occurs at the end of the project.
C Funding usually occurs in incremental amounts during the life of the project.
D Management reserves are the responsibility of the project manager.
You have 232 stakeholders on your project. You also have a lot of project information that changes on a daily basis. It just so happens that you have access to a company website. What communication method will support you the best in terms of making your information available to the masses?
A Pull communication
B Push communication
C Interactive communication
D Open communication
All of the following are outputs of the Control Stakeholder Engagement process EXCEPT:
A Work performance information.
B Change requests.
C Project management plan updates.
D Stakeholder register.
Tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance are all a part of:
A Control Quality.
B Develop Project Team.
C Acquire Project Team.
D Manage Project Team.
Root cause analysis is used with:
A Control charts.
B Quality audits.
D Botanical projects.
Your colleague insists that working with stakeholders is easy. You have worked on many projects during your career, and know differently based on experience. One of the practices you use to help you effectively manage stakeholders is to classify them. You decide to use the salience model. Which of the answer choices lists stakeholder groupings you are likely to be using?
A Power, influence
B Influence, impact
C Power, legitimacy, urgency
D Keep satisfied, manage closely, monitor, keep informed
The quality management plan relates to the Plan Quality Management process in what way?
A It is a tool or technique
B It is an output
C It is an input
D It is not part of Plan Quality Management
When the Control Communications process identifies changes, what process will be triggered?
A Plan Communications Management
B Perform Integrated Change Control
C Control Quality
D Project Scope Management
Andre's project team has finished their last major deliverable and the customer has accepted it. His team consisted of five local employees and fifteen contract team members. What is the next logical process?
A Control Procurements
B Close Procurements
C Conduct Procurements
D Close Project or Phase
You have been assigned as the project manager for the parking lot resurfacing at a very prestigious, top quality health facility in Arizona. The project is moving along better than expected and you are feeling quite confident that you will be finished 2 days ahead of schedule. During your daily morning walk-over of the completed work, you notice that in one area, the concrete appears to be "popping" leaving what looks like little pock marks on the surface. You immediately suspect that there is a defect in the concrete that was used in that section. Which organizational process asset would you reference first to help you determine your BEST course of action?
A Project files from prior projects
B Issue and defect management database
C Communication requirements
D Process measurement database
The process of obtaining the human resources needed to complete the project is: .
A Plan Human Resource Management
B Manage Project Team.
D Define Activities.
__________ provide documentation about current project status compared to project forecasts.
A Work performance reports
B Project organization charts
C Project staff assignments
D Individual performance assessments
Comparing the cost of quality management activities against the cost of likely rework is called __________.
A Benchmarking
B Design of Experiments
C Cost of quality (COQ)
D Cost-benefit analysis
A cost management plan may contain:
A Control thresholds, reporting formats, and units of measure.
B Level of accuracy, organizational procedure links, and cost forecasts.
C Rules of performance measurement, control thresholds, and reserve analysis.
D Units of measure, process descriptions, and activity cost estimates.
EV/AC is the formula for: ).
A Cost performance index (CPI).
B Schedule variance (SV).
C Cost variance (CV).
D Schedule performance index (SPI
You are the project manager for a project that is co-developing a product with another company. You know that if you add a feature to the product of your project, the stock price of your client has a very high probability of rising. With this information, you suggest to your team to consider adding the feature. In addition, you are thinking about purchasing some of the stock. Should you buy the stock?
A No, because you don't work for that company
B No, because buying the stock would represent a conflict of interest, and could possibly be considered Insider Trading
C Yes, because it is a great opportunity
D Yes, because no one has to know
Jose's company has just won three contracts to install and configure its best-selling software system at three new client sites. Jose decides that he can manage the three project teams, at separate sites, concurrently. If he does, is Jose deviating from the PMBOK®?
A No, because he can manage all three at once.
B Yes, because the endeavors are not projects since they are not unique.
C Yes. He is making a big mistake trying to manage three projects at once.
D No, because his software is best-selling, so the clients will want the systems sooner.
Those processes required to establish the scope of the project are part of the: .
A Executing Process Group
B Initiating Process Group.
C Planning Process Group.
D Monitoring and Controlling Process Group.
Chen has a set of very complex proposals to evaluate. His project needs a contracted real-time inventory management solution. What is his next BEST action?
A Evaluate the proposals
B Award the project to the best proposal
C Form a multi-discipline review team
D Pick the lowest bid
Work performance data is an important Control Risks input. Which of the following will you NOT find in work performance data?
A Project deliverable status
B Costs incurred
C Team member performance assessments
D Schedule progress
While preparing your status report, you discover that a task has an SPI value of 0.75. You realize that the task was underestimated and needs more resources. What should you prepare?
A A variance analysis
B A change request
C Status update of risks and issues
D Forecasted completion
Your team has planned their risk management approach, identified 50 risks and prioritized them. What is the BEST next step?
A Perform qualitative analysis to rank risks
B Prepare risk responses
C Write a risk management plan
D Perform Quantitative Risk Analysis to determine risk impacts
Fred has been asked by Nancy, the project's executive sponsor, to obtain the project stakeholders' formal acceptance of the completed project scope and associated deliverables. Fred has arranged a session to review which of the following with the stakeholders?
A Verified deliverables
B Accepted deliverables
C Recommended corrective actions
D Work breakdown structure
You have been assigned as the project manager of a project that will deliver templates and procedures for the development of a manufacturing process used by an external customer. Which of the following would be an input to developing the project charter?
A Summary budget
B Subject matter expert
C Project approval requirements
D Contracts
Why is it important to document requested contract changes?
A To establish a record of non-compliance
B To maintain project records
C To update the contract
D Change requests can lead to a contract dispute
Bill is a project manager for a construction design project. He and his team have completed the project's schedule network diagram and are currently determining which resources are needed for the project. Bill has learned that his stakeholders would like to incorporate a new material that the manufacturing department has invented for the foundation. He checks his budget and sees that he cannot afford to send any of his design team members to training or to hire an outside consultant. Bill's BEST option is to: .
A Tell the stakeholders that the new material cannot be used unless the budget is increased
B Identify a person from manufacturing who has knowledge about the new material, and add her to the project team.
C Add a 20% buffer to the schedule to account for the additional risk.
D Use a more inexpensive material for the windows.
You are managing a large multinational project. Most of the team members live in a country that observes siesta in the early afternoon. That time of day equates to early morning for your time zone. When do you plan status conference calls?
A Early morning, your time
B Early afternoon, their time
C Later afternoon, their time
D Alternate early morning your time and early afternoon their time
What is the aspect of project management that includes collecting, measuring, and distributing performance information, and assessing measurements and trends to effect process improvements?
A Performance collecting
B Monitoring
C Process assessment
D Project planning
Peter has collected a list of resolved issues regarding one of the vendors. This list of resolved issues was sent to the project sponsor as directed by the communication plan. What was Peter doing?
A Change management
B Project Risk Management
C Project Procurement Management
D The Control Communications process
Which of the following addresses typical cost and staffing levels of the generic life cycle structure? . .
A Cost and staffing levels are high during planning and execution, and start to taper off when project documents are archived.
B Cost and staffing levels steadily rise throughout project initiation and planning, and plateau during execution and closing
C Cost and staffing levels steadily rise throughout project execution, and then drop quickly after deliverables are accepted
D Cost and staffing levels steadily rise through project initiation and organizing and preparing, plateau during execution, and then drop quickly after deliverables are accepted.
Before considering the project closed, which activity is performed by the project manager to ensure the objectives have been met?
A Comparison of project costs against the project management plan
B Comparison of customer acceptance documentation against change requests
C Review of the scope baseline to ensure completion
D Comparison of the project management plan baseline against the project management plan
Your internal customer wants the best website possible in order to attract the most customers. Your sponsor insists on using internal resources (who have never developed web pages) to save money. What is the BEST thing for you to do?
A Outsource development
B Use internal resources
C Facilitate a meeting between the customer and sponsor to resolve the difference
D Tell senior management
A portion of the project scope that will be included in a contract is a:
.
A Procurement management plan.
B Procurement SOW.
C WBS.
D Scope statement
Your company has issued a request for proposal (RFP) for a project, and your husband's company has responded to the bid.
A Tell your management about the relationship.
B Inform management about the relationship and excuse yourself from the vendor selection activities.
C Provide information to the selection team.
D Inform PMI®.
Outputs of the Acquire Project Team process include:
A Human resource management plan, enterprise environmental factors and organizational process assets.
B Pre-assignment, negotiation, acquisition and virtual teams.
C Roles and responsibilities, project organization charts and staffing management plan.
D Project staff assignments, resource calendars and project management plan updates.
Why is Project Procurement Management necessary?
A To manage contracts
B To manage sellers
C To manage sponsors
D To purchase products or services from outside the project team
An output of Control Scope is:
A Accepted deliverables.
B Project charter.
D Project scope statement.
Project cost control searches out causes of __________ variances.
A Positive
B Positive and negative
C Negative
Which of the following statements about Control Scope is false?
A Control Scope is the process of monitoring the status of the project and product scope and managing changes to the scope baseline
B Control Scope assures all requested changes and recommended corrective actions are processed through the Perform Integrated Change Control process
C The Control Scope process is rarely needed, because changes are fairly uncommon
D Control Scope is used to manage the actual changes when they occur
You are a senior project manager, who is responsible for mentoring a new project manager. You are both present in a project team meeting when one of the team members becomes frustrated. You approach the team member after the meeting and ask if there is any support that you can provide. The team member informs you that he is concerned about the level of trust other team members have with the project's third party partner. Later, in a one-on-one meeting with the new project manager, you inform her of the interaction, and ask her if she believes this is important to address. Her proper response would be:
A It is important to ensure that everyone on the team does not feel intimidated.
B It is not important, because the team will likely not need to work with the third party partner ever again.
C It is important to improve feelings of trust and agreement among team members in order to raise morale, lower conflict, and increase teamwork.
D It is not important, because the team members will get the work done regardless of how they feel.
During negotiations, your contract administrator tells a salesperson that they are stupid because they come from a rural part of the world. You should first:
A Do nothing. The contract administrator is using a negotiation tactic.
B Tell the salesperson he's wearing an ugly tie.
C Change the subject.
D Tell management.
One of your team members is responsible for updating the earned value analysis report. You notice that the SPI for a task is always greater than 1.0, even though the delivery date keeps slipping. What should you do?
A Investigate the data
B Do the report yourself
C Discuss the results with the team member
D Inform the team member's manager
You are halfway through phase one of a multiphase project. Your SPI is 1.03 and your CPI is 0.87. Your sponsor suggests that you review the current risk register with your primary stakeholders, as the nature of the risks may have changed. You remember seeing a description of this technique in the PMBOK® Guide. What was the technique called?
A Risk audit
B Risk reassessment
C Variance analysis
D Contingent response strategy
Andy takes his project notebook to every project meeting. This is an example of a/an:
A Tool to manage communications.
B Communication activity.
C Push communication.
D Obsessive behavior.
Your PMO buys software that will simulate project execution by computing duration and cost many times, varying the outcomes using statistics. What technique does this software employ?
A Monte Carlo analysis
B Taguchi analysis
C Network analysis
D Gantt analysis
A diagram used to identify causes of risks is called a/an: .
A Ishikawa diagram.
B Taguchi diagram.
C Gantt diagram.
D Fishbowl diagram
