Domain III- Action Recommendations Anticipating Patient/Family/Resident Needs It is recommended CPXP Candidates can: • Define, outline and describe the design and implementation of a Patient Family Advisory Council(PFAC) • Identify and advocate for the effective uses of a PFAC • Define shared decision making and describe its impact on experience outcomes and patients/family/resident engagement. Please note, the action items listed under Domain 1 also support your development in Domain III,