Miranda Martin
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AOL HR Quiz sobre PHR/SPHR REVIEW EXAM 1, criado por Miranda Martin em 10-09-2016.

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Miranda Martin
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PHR/SPHR REVIEW EXAM 1

Questão 1 de 24

1

Selecione da lista do Menu para completar o texto.

The text defines ( human resource management, personnel administration, strategic management, human capital ) as "the design of formal systems in an organization to ensure the effective and efficient use of human talent to accomplish the organization goals."

Explicação

Questão 2 de 24

1

Percentage wise, the fastest growing occupations are related to

Selecione uma das seguintes:

  • education and skills training

  • the financial industry

  • information technology and healthcare

  • legal or regulatory compliance

Explicação

Questão 3 de 24

1

Temporary workers, independent contractors, and leased employees are collectively referred to as

Selecione uma das seguintes:

  • part-time workers

  • virtual employees

  • non-organizational employees

  • contingent workers

Explicação

Questão 4 de 24

1

Why are companies increasing their use of contingent workers?

Selecione uma das seguintes:

  • to reduce legal liability for employees

  • to avoid minimum wage payments

  • to replace employees taking voluntary early retirement

  • to meet affirmative action goals

Explicação

Questão 5 de 24

1

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It is anticipated that the white labor force will ( decline to about 73%, increase to over 80%, be less than 50%, total approximately 60% ) of the workforce by 2006.

Explicação

Questão 6 de 24

1

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Under the FMLA of 1993, employees are required to provide up to ( 12, 26, 18, 36 ) weeks of unpaid parental/family leave.

Explicação

Questão 7 de 24

1

A common transformation during organizational reconstructing has been to

Selecione uma das seguintes:

  • increase managerial control of the workforce

  • make organizations flatter by removing several layers of management

  • refocus the organization's attention on one overriding goal

  • change from a bureaucratic structure to one that is less formal

Explicação

Questão 8 de 24

1

The central focus for HRM must be on

Selecione uma das seguintes:

  • cost efficiency and the design of staffing strategies

  • ensuring employee satisfaction and personal well being

  • personnel policies

  • contributing to organizational success

Explicação

Questão 9 de 24

1

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( Productivity, Profitability, Effectiveness, Efficiency ) can be measured as the amount of output per employee.

Explicação

Questão 10 de 24

1

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Through ( HR planning, HR analysis, staffing, HR development ), managers attempt to anticipate forces that will influence the future supply of and demand for employees.

Explicação

Questão 11 de 24

1

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The aim of ( staffing, HR planning and analysis, human resource development, diversity assessment and training ) is to provide an adequate supply of qualified individuals to fill jobs in the organization.

Explicação

Questão 12 de 24

1

HR development includes which of the following activities?

Selecione uma das seguintes:

  • performance management

  • wage and salary administration

  • environmental scanning

  • diversity assessment and analysis

Explicação

Questão 13 de 24

1

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Workplace ( security, safety, monitoring, employee assistance programs ) has grown in importance in response to the increasing number of acts or workplace violence.

Explicação

Questão 14 de 24

1

As the unemployment rate declines,

Selecione uma das seguintes:

  • the need for overtime also declines

  • people available for work may be less educated, less skilled, or unwilling to work

  • it becomes easier to fill jobs

  • early retirement plans become more attractive

Explicação

Questão 15 de 24

1

External environmental factors that affect the labor supply include

Selecione uma das seguintes:

  • life-style choices of employees

  • corporate philosophy and mission

  • government influence

  • environmental scanning

Explicação

Questão 16 de 24

1

A business that fails to offer competitive pay scales will often

Selecione uma das seguintes:

  • have a generous benefits package

  • attract a committed workforce

  • have a much lower-quality workforce

  • employ "protected class" workers

Explicação

Questão 17 de 24

1

In which of the following scheduling arrangements do employees work a set number of hours per day but vary starting and ending times?

Selecione uma das seguintes:

  • virtual office

  • work sharing

  • flextime

  • compressed workday

Explicação

Questão 18 de 24

1

In which of the following work arrangements do workers check in with an office concierge, carry their own nameplates with them, and are assigned to work cubicles or small offices?

Selecione uma das seguintes:

  • telecommuting

  • hoteling

  • virtual office

  • contingent workplace

Explicação

Questão 19 de 24

1

A comprehensive analysis of all current jobs provides a basis for

Selecione uma das seguintes:

  • auditing jobs

  • an internal analysis of jobs and people

  • human asset accounting

  • forecasting what jobs will need to be done in the future

Explicação

Questão 20 de 24

1

What is the basic source of data on employees and their skills?

Selecione uma das seguintes:

  • employee evaluations

  • supervisory files

  • personnel update forms completed by employees

  • HR records of the organization

Explicação

Questão 21 de 24

1

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A(n) ( HR information system, human capital operation system, strategic personnel management system, mgmt tracking and evaluation system ) is an integrated system designed to provide information used in HR decision-making.

Explicação

Questão 22 de 24

1

Which of the following is the most basic use of an HRIS in an organization?

Selecione uma das seguintes:

  • centralization of all job postings

  • EEO and AA tracking

  • maintaining job description and job specification information

  • automation of payroll ad benefits activities

Explicação

Questão 23 de 24

1

Controls must be built into the HRIS to

Selecione uma das seguintes:

  • enable employees to readily access their personal files

  • restrict indiscriminate access to HRIS data on employees

  • permit supervisors to access and update the files of their subordinates

  • provide access to the system by "computer illiterates"

Explicação

Questão 24 de 24

1

The internal supply of HR is influenced by

Selecione uma das seguintes:

  • actions of competing employers

  • government regulations and pressures

  • training and development programs

  • changing workforce composition and patterns

Explicação