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Questão 1 de 156

1.Which four actions can be selected with the Bulk Administration Tool in Cisco Unity Connection?
(Choose four.)

Selecione uma ou mais das seguintes:

A. Create
B. Modify
C. Migrate
D. Update
E. Delete
F. Export
G. Purge
H. Manage

Explicação

Questão 2 de 156

2.Users report that no phone numbers are listed in the corporate directory, but the employee names are
listed. Which option must be verified in Cisco Unified Communications Manager Administration to display
the directory numbers?

Selecione uma das seguintes:

A. The primary extension is configured.
B. The user's phones are listed as a controlled device.
C. Users are associated with their directory number.
D. The telephone number field has been filled in appropriately.

Explicação

Questão 3 de 156

3.An end user is running Cisco Jabber on the desktop. Which two icons must be selected to make a video
call? (Choose two.)

Selecione uma ou mais das seguintes:

A. Contacts icon
B. phone icon
C. person icon
D. message ico
E. web video conferencing icon

Explicação

Questão 4 de 156

4.An engineer wants to ensure that Cisco Jabber clients can communicate with instant messaging clients
who are not registered to the same Jabber cluster. Which technology meets this requirement?

Selecione uma das seguintes:

A. intercluster trunk
B. federation
C. SIP trunk
D. PRI

Explicação

Questão 5 de 156

5.A network engineer must set up an end-user account for a SIP device to use for authentication. Which
end-user information is used for SIP authentication?

Selecione uma das seguintes:

A. account ID
B. password
C. PIN
D. digest credentials

Explicação

Questão 6 de 156

6.Use the exhibits below to answer the question.
A new phone has been added to the Cisco Unified Communications Manager, but is not registering
properly. What is causing this failure?

Selecione uma das seguintes:

A. Device Pool cannot be default
B. phonei_css is the incorrect calling search space2
C. 9971 Phones do not support SIP
D. The location Hub_None has not been activated
E. MAC address is incorrect

Explicação

Questão 7 de 156

7.Which scenario allows user A in partition X to call user B in Cisco Unified Communications Manager?

Selecione uma das seguintes:

A. User B in partition X is not assigned to any CSS.
B. User B in partition Y assigns both partitions to CSS-X.
C. User B is not assigned to any partition or CSS.
D. User B is assigned to partition Y and assigns to CSS-X.

Explicação

Questão 8 de 156

8.Which two items must first be configured before users can be added into Unity Connection via the Bulk
Administration Tool? (Choose two.)

Selecione uma ou mais das seguintes:

A. partitions
B. classes of service
C. search spaces
D. user templates
E. schedules

Explicação

Questão 9 de 156

9.Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the
overall health of their Cisco cluster?

Selecione uma das seguintes:

A. RTMT
B. Cisco AXL Toolkit
C. Cisco CTL Client
D. Cisco JTAPI
E. Cisco TAPS

Explicação

Questão 10 de 156

10.What is the interface type that you should use to connect a PSTN analog line to the VoIP network?

Selecione uma das seguintes:

A. FXS
B. FXO
C. E and M
D. Serial

Explicação

Questão 11 de 156

11.Which four fields must an administrator complete to create a new user in Cisco Unity Connection?
(Choose four.)

Selecione uma ou mais das seguintes:

A. Alias
B. User type
C. Extension
D. Corporate email address
E. First name
F. Last name
G. Employee ID
H. Template

Explicação

Questão 12 de 156

12.An engineer receives a service ticket because a user cannot log into Cisco Unified CM User Options.
Where can the engineer verify that the user account is active?

Selecione uma das seguintes:

A. LDAP System Configuration
B. LDAP Directory
C. End User Configuration
D. LDAP Authentication
E. Route Plan Report

Explicação

Questão 13 de 156

13.Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a
user name or password using the Cisco Unified CME GUI interface?

Selecione uma das seguintes:

A. Administration > Update System Info
B. Configure > System Parameters
C. Configure > Phones
D. Configure > Extensions

Explicação

Questão 14 de 156

14.What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling
privileges?

Selecione uma das seguintes:

A. 4
B. 6
C. 7
D. 8
E. 9

Explicação

Questão 15 de 156

15.Which Cisco Unified Communications Manager system report shows high and low call volume
patterns?

Selecione uma das seguintes:

A. CAR report
B. QoS by Gateway
C. QoS by call types
D. Traffic summary
E. Traffic summary by extension

Explicação

Questão 16 de 156

16.An end user has an 7945 IP phone, but is unable to launch any of the IP phone applications. A network
engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified
Communications Manager.
How should the engineer instruct the user to launch the IP phone applications?

Selecione uma das seguintes:

A. Select the "?" button on the IP phone.
B. Select the globe button on the IP phone.
C. Select Settings > User Preferences.
D. Select Settings > Device Configuration.

Explicação

Questão 17 de 156

17.A voice engineer is moving an IP phone from one secure Cisco Unified Communications Manager
cluster to another. The phones are not registering to the new cluster. Which task resolves this issue?

Selecione uma das seguintes:

A. reset the phones
B. restart the phones
C. delete the CTL file from each phone manually
D. use the Bulk Administration Tool to import the phones

Explicação

Questão 18 de 156

18.An engineer needs to block any outbound calls to specific numbers. Which dial plan element is used to
restrict called numbers?

Selecione uma das seguintes:

A. partition
B. route group
C. route list
D. calling search space

Explicação

Questão 19 de 156

19.Use the router console to view the configuration and answer the question.
Emergency calls from a Branch router phone is failing. From the router configuration information provided,
why is this call failing?

Selecione uma das seguintes:

A. The dial-peer port assignment is incorrect
B. the digit string prefix is missing
C. The destination pattern is incorrect
D. digit stripping needs to be performed

Explicação

Questão 20 de 156

20.An administrator wants to verify that a new PRI is properly connected to the PSTN status. Which Layer
2 status should be seen?

Selecione uma das seguintes:

A. MULTIPLE_FRAME_ESTABLISHED
B. TEI_ASSIGNED
C. LINK_UP
D. CONTROLLER_UP

Explicação

Questão 21 de 156

21.A user needs to access CAR logs to adjust settings. Which two options are required? (Choose two.)

Selecione uma ou mais das seguintes:

A. The user account has the Standard CAR Admin Users role.
B. The user must log in at https://<Server-ip/name>:8443/car/Logon.jsp.
C. The user must log in at https://<Server-ip/name>:8443/cdr/Logon.jsp.
D. The user account has the CTI Enabled role.
E. The user account has the Standard CAR role.

Explicação

Questão 22 de 156

22.On the PSTN gateway, a network engineer runs sh isdn status and finds the Layer 2 state of each
interface to be "TEI_ASSIGNED". What is the status of PSTN connectivity from this gateway?

Selecione uma das seguintes:

A. The T1 interfaces are established and operational.
B. This information does not indicate the status of PSTN connectivity from the gateway
C. The T1 interfaces are down.
D. The T1 interfaces are being tested by the carrier.

Explicação

Questão 23 de 156

23.Which Cisco Unified Communications Manager protocol communicates with collaboration endpoints?

Selecione uma das seguintes:

A. SCCP
B. RTP
C. SIP
D. CDP

Explicação

Questão 24 de 156

24.Which Cisco Unified Communications Manager device report provides key information to determine if
an additional gateway is needed?

Selecione uma das seguintes:

A. Gateway utilization
B. Gateway summary
C. Gateway detail
D. Gateway and line group utilization

Explicação

Questão 25 de 156

25.An end user is experiencing performance issues with their IP phone. Which phone feature could the
administrator configure to allow the end user to notify them when issues occur?

Selecione uma das seguintes:

A. Cisco Quality Report Tool
B. System Log Management
C. Cisco CDR Analysis and Reporting
D. Cisco JTAPI

Explicação

Questão 26 de 156

26.A field technician must reset a single 7965 IP phone so that it will be discovered on the network again
and request an IP address from DCHP. Which steps should the network engineer provide?

Selecione uma das seguintes:

A. Have field technician select the Settings button on phone, then dial # # * * *
B. Have field technician select the Settings button on phone, then dial # # * # #
C. Have field technician select the Settings button on phone, then dial * * # * *
D. Have field technician select the Settings button on phone, then dial * * # # #

Explicação

Questão 27 de 156

27.User A needs to have a line shared on the user B phone. Both phones register with Cisco Unified
Communications Manager. Which method can be used from Cisco Unified Communications Manager
Administration web pages to configure a shared line on the user B phone?

Selecione uma das seguintes:

A. Navigate to the user B phone > Add the user A DN.
B. Navigate to the user B phone > Shared Line > Add the user A DN.
C. Navigate to DN configuration > Shared Line > Add the user A DN.
D. Navigate to end user configuration > Shared Line > Add the user A DN.

Explicação

Questão 28 de 156

28.An engineer is adding user accounts to Cisco Unity Connection and needs to limit the maximum length
of messages. Which aspect defines this limit when adding new accounts?

Selecione uma das seguintes:

A. user templates
B. user partitions and search spaces
C. user CoS
D. user mailbox store
E. user roles

Explicação

Questão 29 de 156

29.Which two protocols does Jabber use to achieve Presence status? (Choose two.)

Selecione uma ou mais das seguintes:

A. SIP/SIMPLE
B. XMPP
C. SCCP
D. MGCP
E. SOAP

Explicação

Questão 30 de 156

30.An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified
Communications Manager Express. During the active call, call waiting indicates a second call is incoming
to the handset, but the user decides to ignore it. In this scenario, what is the combined total number of
signaling conversations and media flows that used the SCCP phone as an endpoint?

Selecione uma das seguintes:

A. 2
B. 3
C. 4
D. 5
E. 6

Explicação

Questão 31 de 156

31.Which three locations can an administrator import from to create users on Cisco Unity Connection?
(Choose three.)

Selecione uma ou mais das seguintes:

A. Bulk administration tool
B. LDAP
C. Cisco Unified Communications Manager via AXL
D. Outlook
E. Presence
F. Cisco Compatible Extensions

Explicação

Questão 32 de 156

32.Which describes how to provide a third directory number button and a BLF speed dial for twelve of the
Cisco Unified IP Phone 7965?

Selecione uma das seguintes:

A. Modify the Standard User softkey template.
B. Copy the Standard User softkey template, name it, and add the requested features.
C. Copy the Standard 7965 SCCP phone button template, rename it, and add the requested features.
D. It is not possible to add a third DN and a BLF speed dial to the IP Phone 7965 IP.

Explicação

Questão 33 de 156

33.Use the router console to view the configuration and answer the question.
When a call is placed from the Branch Router phone to the PSTN number of 914085551212, the call is
failing. What dial-peer is supposed to be used and why is the call failing? Select 2 (two)

Selecione uma ou mais das seguintes:

A. dial-peer voice 910 pots
B. dial-peer voice 9 pots
C. dial-peer voice 9001 voip
D. destination pattern is incorrect
E. prefix is missing from the dial-peer
F. the port assignment is incorrect in the dial-peer
G. the port number is missing in the dial-peer

Explicação

Questão 34 de 156

34.A user is required to answer voicemail for two lines but would like them to be filtered to only one
mailbox. How can you accomplish this request?

Selecione uma das seguintes:

A. Provide multiple mailboxes for one Cisco Unity Connection user.
B. Add an alternate extension.
C. Create a shared mailbox.
D. Initiate interview handler.

Explicação

Questão 35 de 156

35.Which two user types are available to a voice engineer adding a user in Cisco Unity Connection?
(Choose two.)

Selecione uma ou mais das seguintes:

A. User with mailbox
B. Imported user
C. Synch user
D. User without mailbox
E. Local admin user with mailbox

Explicação

Questão 36 de 156

36.What is one advantage of importing Cisco Unity Connection users from Cisco Unified
Communications Manager?

Selecione uma das seguintes:

A. The extension can be manually changed.
B. The extension stays synchronized with the user extension.
C. Voicemail features can be administered.
D. Voicemail does not require an additional license.

Explicação

Questão 37 de 156

37.An engineer is adding four cordless analog phones to Cisco Unified Communications Manager. Which
solution best meets this requirement?

Selecione uma das seguintes:

A. Cisco VG202 Analog Voice Gateway
B. Cisco VG204 Analog Voice Gateway
C. Cisco VG224 Analog Voice Gateway
D. Cisco VG350 Analog Voice Gateway

Explicação

Questão 38 de 156

38.What is the recommended maximum one-way latency for voice and video networks?

Selecione uma das seguintes:

A. 100 ms
B. 150 ms
C. 200 ms
D. 300 ms

Explicação

Questão 39 de 156

39.Which report in the CAR tool provides information about the call volume for a specified period?

Selecione uma das seguintes:

A. traffic summary report
B. Top N duration report
C. precedence call summary report
D. gateway utilization report

Explicação

Questão 40 de 156

40.Which option can an administrator use to add users to Cisco Unity Connection in different time zones?

Selecione uma das seguintes:

A. User Templates
B. Call Handler Template
C. Contact Template
D. Directory Handler
E. Interview Handler

Explicação

Questão 41 de 156

41.A user is assigned more than one directory number. Which option allows one voicemail box to serve
both directory numbers?

Selecione uma das seguintes:

A. Alternate Extension
B. Notification Devices
C. Alternate Names
D. Message Settings
E. Caller Input
F. Mailbox

Explicação

Questão 42 de 156

42.An end user has made more attempts to log in than allowed, using the wrong voice-mail pin. The user
has been locked out. Which submenu does an administrator select to unlock the pin?

Selecione uma das seguintes:

A. Change password
B. Password settings
C. Message settings
D. Mailbox

Explicação

Questão 43 de 156

43.A company has invested in an on-premises VoIP solution. For design simplicity purposes, network
engineers have opted to use a single VLAN for both data and voice traffic. Shortly after implementing IP
phones, customers are reporting problems. Which two potential problems may be reported about the calls as a result of this design decision?
(Choose two.)

Selecione uma ou mais das seguintes:

A. jitter detected in voice calls
B. problems with email latency
C. slow internet download speeds
D. choppy voice calls
E. PCs are getting IP addresses but phones are not

Explicação

Questão 44 de 156

44.Which three choices are required for the boot process for a Cisco IP phone? (Choose three.)

Selecione uma ou mais das seguintes:

A. TFTP services
B. DHCP services
C. Voice VLAN
D. Routing protocol
E. TCP/IP
F. PortFast

Explicação

Questão 45 de 156

45.Which server does Cisco recommend that you configure before a CUCM backup?

Selecione uma das seguintes:

A. SFTP
B. FTP
C. SNMP
D. TFTP

Explicação

Questão 46 de 156

46.Which two layers are Cisco Unified Communications component layers? (Choose two.)

Selecione uma ou mais das seguintes:

A. Infrastructure layer
B. Data link layer
C. Network layer
D. Endpoints layer
E. Transport layer

Explicação

Questão 47 de 156

47.For which three reasons would a voice engineer create a separate user template in Cisco Unity
Connection? (Choose three.)

Selecione uma ou mais das seguintes:

A. Certain users changed their extensions.
B. Certain users are in a different partition.
C. Certain users are using a different call handler.
D. Certain users are using a different phone system.
E. Certain users are being added to Cisco Unified Presence Server.
F. Certain users are being moved to a different branch office.

Explicação

Questão 48 de 156

48.Which two technologies comprise a Cisco Presence deployment? (Choose two.)

Selecione uma ou mais das seguintes:

A. Cisco Unified Presence Server
B. Cisco Unity Connection
C. Cisco Unified Communications Manager
D. Active Directory
E. Cisco Unified Border Element
F. Cisco Expressway

Explicação

Questão 49 de 156

49.A systems administrator wants to integrate a new Cisco Unity Connection cluster with an existing
directory in the enterprise. What is one valid user import source?

Selecione uma das seguintes:

A. Cisco Unified Communications Manager AXL server
B. Cisco Unified Communications Manager CTI server
C. Cisco Unified Communications Manager TFTP server
D. Cisco Unified Communications Manager MOH server

Explicação

Questão 50 de 156

50.Which CLI command must be used to configure the network settings on a Cisco TelePresence 4500
MCU?

Selecione uma das seguintes:

A. Static<ip address><netmask><default gateway><DNS server address>
B. Network ip<ip address><netmask><default gateway><DNS server address>
C. Xconfig network address<ip address><netmask><default gateway>
D. Xconfig network address<ip address><netmask><default gateway><DNS server address>

Explicação

Questão 51 de 156

51.An administrator group is looking to on-board multiple users with Cisco Unified Communications
Manager at one time. Which option should be used?

Selecione uma das seguintes:

A. Bulk Administration Tool
B. Product Upgrade Tool
C. Command Lookup Tool
D. Cisco Unified Communications Manager User Options Page
E. Cisco Upload Tool

Explicação

Questão 52 de 156

DRAG & DROP

Selecione uma ou mais das seguintes:

DRAG
DROP

Explicação

Questão 53 de 156

53.Which two tools can be used to measure the quality of a VoIP call? (Choose two.)

Selecione uma ou mais das seguintes:

A. QoS configuration tool
B. mean opinion score tool
C. bulk administration tool
D. jitter compensation tool
E. rFactor tool

Explicação

Questão 54 de 156

54.Use the exhibits below to answer the question.
What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two)

Selecione uma ou mais das seguintes:

A. Incorrect username and password
B. IM & Presence server is down
C. User is not associated with the device
D. IP or DNS name resolution issue
E. CSF Device is not registered.
F. IP Phone DN not associated with the user

Explicação

Questão 55 de 156

55.An administrator has been deleting phones from Cisco Unified Communications Manager, but would
like to reassign those directory numbers. Which two configuration areas within Cisco Unified
Communications Manager allow the administrator to perform this task? (Choose two.)

Selecione uma ou mais das seguintes:

A. directory number
B. route plan report
C. dial rules
D. intercluster directory URI
E. dial plan installer

Explicação

Questão 56 de 156

56.An engineer is adding a third-party video endpoint to Cisco Unified Communications Manager. Which
third-party device type should be used when adding the system?

Selecione uma das seguintes:

A. SCCP
B. SIP
C. MGCP
D. H.323

Explicação

Questão 57 de 156

57.The Cisco Unified Communications administrator has implemented Cisco IM and Presence for the
company. An email was sent to all employees requesting that they document any malfunctioning.
Employees must navigate to which Cisco Jabber for Windows menu to report functionality issues?

Selecione uma das seguintes:

A. Options
B. Show docked window
C. Report a problem
D. Show connection status
E. Show error notifications

Explicação

Questão 58 de 156

58.An engineer is configuring the Cisco Unified Communications Manager disaster recovery system.
Which two statements about the disaster recovery system are true? (Choose two.)

Selecione uma ou mais das seguintes:

A. It requires the use of schedules for backups.
B. Backup files are encrypted using the cluster security password.
C. If the backup device is listed in a backup schedule, it cannot be manually deleted.
D. If the backup does not complete within 40 hours, the backup times out.
E. Archiving backups to tape drives is supported.

Explicação

Questão 59 de 156

59.Many users report that there is a delay in receiving MWI notifications for voicemails. Which two issues
can cause this problem? (Choose two.)

Selecione uma ou mais das seguintes:

A. The Connection Notifier service has been stopped.
B. Voicemail ports are not configured for MWI requests.
C. The MWI functionality for the port groups has been disabled.
D. Not enough MWI assigned ports are available.
E. MWIs are in the process of synchronizing with the phone system.

Explicação

Questão 60 de 156

60.An end user is unable to sign into Jabber. Assuming that network connectivity has been verified, which
three settings for the end user should be checked? (Choose three.)

Selecione uma ou mais das seguintes:

A. Jabber Advanced Settings
B. Cisco Unified Communications Manager Service Profile
C. Cisco Unified Communications Manager User Management
D. Cisco Unified Presence Server Advanced Settings
E. Cisco Unified Presence Server Application Listener
F. Cisco Unified Presence Server System Topology
G. Jabber Version

Explicação

Questão 61 de 156

61.An administrator wants to gauge the load and performance capacity of Cisco Unified Communication
Manager devices, including conference bridges, gateways, and trunks. Which report would the
administrator run?

Selecione uma das seguintes:

A. CAR
B. CDR
C. SIP
D. RTMT
E. CUBE

Explicação

Questão 62 de 156

62.Which three tools are used to create phone user accounts in Cisco Unified Communications Manager
Express? (Choose three.)

Selecione uma ou mais das seguintes:

A. Cisco Configuration Professional
B. CPE
C. CLI
D. GUI
E. TUI
F. Cisco Security Device Manager

Explicação

Questão 63 de 156

63.Why is quality of service critical to voice network traffic?

Selecione uma das seguintes:

A. Voice traffic is real-time network traffic.
B. Packets can be resent without affecting conversations.
C. Voice traffic is bursty in nature.
D. Voice traffic cannot be compressed.

Explicação

Questão 64 de 156

64.A company has a 5-digit dial plan. A junior engineer inquires about the directory number external masks. Why are external masks used?

Selecione uma das seguintes:

A. to block calling number identification
B. to enable called number identification
C. to convert the calling directory number to the PSTN routable calling directory number
D. to associate a directory number with a SIP endpoint

Explicação

Questão 65 de 156

65.To control telephony costs, management wants to restrict who can place long distance calls. Which
two options allow for this restriction? (Choose two.)

Selecione uma ou mais das seguintes:

A. calling search space
B. partitions
C. route groups
D. SIP trunk
E. gateway

Explicação

Questão 66 de 156

66.Which type of template should be used when a network engineer adds a new call center agent in the
Cisco Unity Connection?

Selecione uma das seguintes:

A. Contact
B. Call handler
C. User
D. Notification

Explicação

Questão 67 de 156

67.Which four tasks does RTMT allow an administrator to perform? (Choose four.)

Selecione uma ou mais das seguintes:

A. View syslog messages.
B. Generate alerts when threshold is below or above user-configured.
C. Monitor a set of predefined management objects that monitor the health of the system.
D. Collect information and traces about errors or alerts that exist in the RTMT.
E. Reboot the system.
F. Perform incremental backups.
G. Export CDR.

Explicação

Questão 68 de 156

68.An engineer receives a report regarding choppy voice quality on a call. The user does not remember
the details of the call time or the numbers that were dialed. What should the engineer implement to assist
in identifying future issues?

Selecione uma das seguintes:

A. Cisco Quality Report Tool
B. Cisco Unified SRST
C. Cisco Unified RTMT
D. Cisco AXL

Explicação

Questão 69 de 156

69.Two departments have their own call-park slot to park calls. Which feature on Cisco Unified CME allows one department to answer a call for another department?

Selecione uma das seguintes:

A. Call park
B. Call forward
C. Call transfer
D. Pickup-group
E. Barge-in

Explicação

Questão 70 de 156

70.An entire department is reporting frequent calls with poor voice quality. Which fault domain should be
investigated first?

Selecione uma das seguintes:

A. IP phone
B. Cisco Unified Communications Manager Media Resources
C. Cisco Unified Communications Manager SIP Trunks
D. network routers and switches

Explicação

Questão 71 de 156

71.The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while
the IP phone of user B is registered with subscriber2. User A is speaking to user B on an active call. A
junior network engineer mistakenly reboots subscriber1.
What effect does this have on the call?

Selecione uma das seguintes:

A. User A can hear B, but B cannot hear A.
B. User A cannot hear B, but B can hear A.
C. This action drops the call.
D. This action does not affect the call.
E. The call remains active, but quality may suffer.

Explicação

Questão 72 de 156

72.Which option would an administrator use to find all unassigned directory numbers in Cisco Unified
Communications Manager?

Selecione uma das seguintes:

A. Route plan report
B. CDR
C. CAR
D. Cisco Reporting Tool
E. Directory number lookup

Explicação

Questão 73 de 156

73.Which three features of the Cisco Unified Attendant Console can a user use to streamline the
company telephony communications? (Choose three.)

Selecione uma ou mais das seguintes:

A. promotes a phone call into a video call
B. uses presence status to determine availability
C. reverts back to operator a transferred call
D. provides a conference call with up to 10 participants
E. provides call detail records reports to upper management
F. defines operator working hours and automatically redirect calls

Explicação

Questão 74 de 156

74.Which Cisco Unified Communications Manager configuration causes an IP phone screen to
display a "registration rejected" message?

Selecione uma das seguintes:

A. Cisco Unified Communications Manager is unable to reach user IP phone.
B. Cisco Unified Communications Manager database replication status is 2.
C. Cisco Unified Communications Manager auto registration is disabled.
D. Cisco Unified Communications Manager is unable to allocate DN.
E. Cisco Unified Communications Manager subscriber is offline.

Explicação

Questão 75 de 156

75.Refer to the exhibit.
Which method is using the users to access their mailboxes?

Selecione uma das seguintes:

A. web access
B. phone access
C. GUI access
D. VUI access

Explicação

Questão 76 de 156

76.Which command is used to troubleshoot calls as they enter and leave a PRI connection?

Selecione uma das seguintes:

A. Debug isdn q 931
B. Show voice call summary
C. Debug voip dialpeer
D. Show dial-peer voice summary

Explicação

Questão 77 de 156

77.Which three methods can remotely force a Cisco Unified Communications Manager Express phone to
reset? (Choose three.)

Selecione uma ou mais das seguintes:

A. Issue a shutdown, no shutdown command on a switch port that provides PoE to a Cisco phone.
B. Issue the restart command under the ephone-dn configuration of the phone.
C. Issue the reset command under the ephone configuration of the phone.
D. Issue the reset command under the ephone-dn configuration of the phone.
E. Issue the reset H.H.H (mac-address) command telephony-service configuration.
F. Issue the reset H.H.H (mac-address) command under global configuration.

Explicação

Questão 78 de 156

78.A user wants their name to show on their phone instead of their directory number. Which configuration
item allows an administrator to do this?

Selecione uma das seguintes:

A. Line Text Label
B. Alerting Name
C. External Phone Number Mask
D. Caller Name
E. Description

Explicação

Questão 79 de 156

79.Which component is needed for a voice call to be processed between the enterprise Cisco
Unified Communications system and a cell phone via the PSTN?

Selecione uma das seguintes:

A. Cisco Analog Voice Gateway VG224
B. Cisco Unified Communications Manager call processing node
C. Cisco Unified Communications Manager Music On Hold node
D. Cisco Integrated Service Router with digital signal processor resources

Explicação

Questão 80 de 156

80.In which section of Cisco Unified Communications Manager are Call Detail Records viewed?

Selecione uma das seguintes:

A. Cisco Unified Serviceability
B. Cisco Unified OS Administration
C. Cisco Unified Reporting
D. Cisco Unified Communications Manager Administration
E. Cisco Unified Disaster Recovery

Explicação

Questão 81 de 156

81.Use the exhibits below to answer the question.
Refer to the exhibits
Which configuration option, in the device configuration page, will allow an administrator to assign a device
to a group of like devices?

Selecione uma das seguintes:

A. Media Resource Group List
B. Device Pool
C. Location
D. AAR Calling Search Space
E. Calling Search Space

Explicação

Questão 82 de 156

82.Users report volume issues with recordings in Cisco Unity Connection. Which feature can be disabled
to prohibit automatic volume adjustments to recordings?

Selecione uma das seguintes:

A. AGC
B. Noise Reduction
C. Audio Normalization
D. VAD

Explicação

Questão 83 de 156

83.After getting reports that users cannot make calls out to the PSTN, a network administrator opens the
Cisco Unified Communications Manager Administration web page and begins to review route patterns.
Why would the administrator look here when troubleshooting PSTN connectivity troubles?

Selecione uma das seguintes:

A. A route pattern contains a list of gateways that can reach the PSTN.
B. A route pattern contains dial plan information for calling the PSTN.
C. A route pattern contains the necessary privileges for calling the PSTN.
D. A route pattern contains a list of SIP trunks that can reach the PSTN.

Explicação

Questão 84 de 156

84.A group of managers for a company has requested IP telephony reports with performance data and
graphs. Which steps should the network administrator take to gather these reports using Cisco Unified
Communications Manager web interface?

Selecione uma das seguintes:

A. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives.
B. Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives.
C. Select Cisco Unified Reports > Tools > Serviceability Reports Archives.
D. Select Cisco Unified Reports > Trace > Serviceability Reports Archives.
E. Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives.

Explicação

Questão 85 de 156

85.Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified
Communications Manager?

Selecione uma das seguintes:

A. Application
B. Device
C. System
D. User management
E. Media devices

Explicação

Questão 86 de 156

86.A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this?

Selecione uma das seguintes:

A. Line Text Label
B. Alerting Name
C. External Phone Number Mask
D. Caller Name
E. Description

Explicação

Questão 87 de 156

87.Where can an engineer find how many unused Cisco Unified Workspace Licensing Standard licenses
remain?

Selecione uma das seguintes:

A. CAR
B. Cisco Unified Reporting
C. Cisco Unified Communications Enterprise License Manager
D. RTMT

Explicação

Questão 88 de 156

88.A company wants to deploy IP telephony on its network. The engineer has to allow the existing
switches to support Cisco IP phones that are connected to a Cisco Unified Communications Manager
server. Which command should be configured on the switches to allow voice traffic on VLAN 50?

Selecione uma das seguintes:

A. switchport access vlan 50
B. switchport mode access
C. switchport mode trunk
D. switchport voice vlan 50

Explicação

Questão 89 de 156

89.A user reports that several IP phones in a single department are displaying a continuous "registering"
message. Which fault domain should be investigated?

Selecione uma das seguintes:

A. network router
B. Cisco Unified Communications Manager subscriber node
C. network switch
D. IP phones
E. SIP gateway

Explicação

Questão 90 de 156

90.An IP phone that is using PoE shows "unknown" in Cisco Unified Communications Manager. What
should the engineer do to restore the phone to service?

Selecione uma das seguintes:

A. restart the phone from Cisco Unified Communications Manager
B. reset the phone from Cisco Unified Communications Manager
C. enter **# locally on the IP phone
D. check the network cable and switch port

Explicação

Questão 91 de 156

91.A voice engineer wants to monitor system activities using the RTMT tool.
Which step is next after navigating to Cisco Unified Reporting?

Selecione uma das seguintes:

A. system > scheduler > CDR
B. system reports > unified CM data summary > generate report
C. system > tools > reports
D. tools > CDR analysis and reporting

Explicação

Questão 92 de 156

92.When you attempt to add a phone to the Cisco Unified Communications Manager Express using the
GUI interface, the error "No New Phone to Add" appears. Which command is causing the error?

Selecione uma das seguintes:

A. No auto-reg-ephone
B. No service ephone-reg
C. SIP-ua no auto-reg-ephone
D. stcapp ccm-group 1

Explicação

Questão 93 de 156

93.An engineer is configuring a group of DNs and wants the external phone number mask to match the
last four digits of the DN. Which option should be used?

Selecione uma das seguintes:

A. 123555xxxx
B. 123555XXXX
C. 123555****
D. 123555....

Explicação

Questão 94 de 156

94.User A notices echo on a call with user B. Both users are using Cisco VoIP phones. User B is using a
headset, and user A is using a handset. What is the most likely source of the echo?

Selecione uma das seguintes:

A. user A handset
B. user B headset
C. disabled echo cancellation on user A phone profile
D. disabled echo cancellation on user B phone profile

Explicação

Questão 95 de 156

95.Which command allows the telephony service of a Cisco Unified Communications Manager Express
router to be associated to loopback address 192.168.143.44?

Selecione uma das seguintes:

A. !telephony-servicemax-ephones 4max-dn 8ip source-address 192.168.143.44!
B. !telephony-servicemax-ephones 4max-dn 8ip bind src-addr 192.168.143.44!
C. !telephony-servicemax-ephones 4max-dn 8source-address ipv4:192.168.143.44!
D. !telephony-servicemax-ephones 4max-dn 8ip address 192.168.143.44!

Explicação

Questão 96 de 156

96.Which three choices are functions or features of Cisco Unity Connection? (Choose three.)

Selecione uma ou mais das seguintes:

A. video-enabled messaging through converged networks
B. text-to-speech, which allows access to Exchange emails from a telephone
C. voice-enabled message navigation
D. voice-enabled dialing to external users
E. automated attendant capabilities
F. automated call rerouting to agents through round robin, longest idle, or broadcast

Explicação

Questão 97 de 156

97.Client A in X site uses an IP phone to call client B in Y site. Engineers have selected SCCP as the
default VoIP signaling protocol. Which network path will the call signaling take when client A calls client B?

Selecione uma das seguintes:

A. IP phone X > CUCM subscriber > IP phone Y using TCP port 1000
B. IP phone X > CUCM subscriber > IP phone Y using TCP port 2000
C. IP phone X > CUCM subscriber > IP phone Y using UDP port 1000
D. IP phone X > IP phone Y using TCP port 2000
E. IP phone X > IP phone Y using TCP port 1000

Explicação

Questão 98 de 156

98.Which option in RTMT would be used to monitor connections using Cisco Unity Connection?

Selecione uma das seguintes:

A. Port Monitor
B. Called Party Tracing
C. System Summary
D. Trace and Log Central

Explicação

Questão 99 de 156

99.A voice engineer configured a Cisco Unified Presence client for a new employee. The CSF device and
user are associated, but the end user cannot make a call using Cisco Unified Personal Communicator
softphone mode. Which configuration item should be checked next to identify the issue?

Selecione uma das seguintes:

A. Client service framework
B. Common device configuration
C. Calling search space
D. Route pattern

Explicação

Questão 100 de 156

100.What is needed to support SIP Early Media?

Selecione uma das seguintes:

A. Media Termination Point
B. Transcoder
C. Annunciator
D. Conference Bridge
E. DSP
F. Route List

Explicação

Questão 101 de 156

101.Use the router console to view the configuration and answer the question.
Calls to National numbers are failing. Using the Branch router configuration, correctly determine why these calls are not successful

Selecione uma das seguintes:

A. The port assignment should be 0/0/0:12
B. The destination pattern should be 90[1-9]T
C. The character "T" cannot be used in a Pots dial pattern
D. The digit prefix should be "00"

Explicação

Questão 102 de 156

102.A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Which four services must be enabled? (Choose four.)

Selecione uma ou mais das seguintes:

A. Cisco TFTP
B. Cisco AXL Web Service
C. Cisco CTI Manager
D. Cisco Messaging Interface
E. Cisco Intercluster Lookup Service
F. Cisco Extended Functions
G. Cisco Unified Communications Manager
H. Cisco Directory Sync

Explicação

Questão 103 de 156

103.An administrator wants to add and configure an ephone-dn via the Cisco Unified Communications Manager Express web GUI. Which feature must be defined under telephony service configuration?

Selecione uma das seguintes:

A. auto-reg-ephone
B. auto-reg-dn
C. max-ephones
D. max-dn
E. dn-webedit

Explicação

Questão 104 de 156

104.An engineer must configure QoS for a VoIP network. Which option is the best QoS model for this task?

Selecione uma das seguintes:

A. IntServ
B. DiffServ
C. MPLS
D. FIFO

Explicação

Questão 105 de 156

105.For capacity planning purposes, a network administrator must provide a report to management that displays the number of phones registered per server. Where can the administrator obtain this information?

Selecione uma das seguintes:

A. Navigate to Cisco Unified Serviceability > Tools > Serviceability Reports Archive.
B. Navigate to Cisco Unified Operating System Administration > Tools > System Reports.
C. Navigate to Cisco Unified CM Administration > Tools > System Reports.
D. Navigate to Cisco Unified Reporting > Tools > System Reports.

Explicação

Questão 106 de 156

106.A technician is checking services in response to the recent failed delivery of all voicemails. Which service must be running for message delivery to function properly?

Selecione uma das seguintes:

A. Connection DB Event Publisher
B. Connection Database Proxy
C. Connection Notifier
D. Connection Message Transfer Agent

Explicação

Questão 107 de 156

107.Customer requirements dictate that local calls from area code 408 display the ANI as a 7digit number. Which procedure allows the leading digits to be stripped as soon as they arrive at the H.323 voice gateway?

Selecione uma das seguintes:

A. Set up a voice translation rule, apply the translation rule to a translation profile, and apply the translation profile to the dial peer in the inbound direction.
B. Set up a voice translation profile, apply the translation profile to a translation rule, and apply the translation rule to the dial peer in the outbound direction.
C. Set up a voice translation rule, apply the translation rule to a translation profile, and apply the translation profile to the dial peer in the outbound direction.
D. Set up a voice translation profile, apply the translation profile to a translation rule, and apply the translation rule to the dial peer in the inbound direction.

Explicação

Questão 108 de 156

108.Which two user types are valid when a user is created in Cisco Unified Communications Manager? (Choose two.)

Selecione uma ou mais das seguintes:

A. local end user
B. LDAP synchronized end user
C. UDS end user
D. EDI end user
E. BDI end user

Explicação

Questão 109 de 156

109.A new user has successfully registered Cisco Jabber. Which option verifies that the Jabber client is connected to all appropriate back-end systems?

Selecione uma das seguintes:

A. Show Connection Status
B. Report A Problem
C. Advanced Settings
D. About Jabber
E. Reset Jabbe

Explicação

Questão 110 de 156

110.An engineer has deployed IM-user-only mode for the IM and Presence Service. Which two features will be available? (Choose two.)

Selecione uma ou mais das seguintes:

A. third-party XMPP clients are not supported
B. IM and Presence support without Cisco Unified Communications Manager
C. audio/video calling
D. Cisco Unity voicemail retrieval via SMTP
E. XMPP federation capabilities

Explicação

Questão 111 de 156

111.An administrator has determined that an end user is experiencing jitter. Which symptom is the end user experiencing?

Selecione uma das seguintes:

A. choppy
B. crosstalk
C. static
D. screeching

Explicação

Questão 112 de 156

112.Use the router console to view the configuration and answer the question.
International calls are also failing. Using the router configuration supplied, why are international calls failing?

Selecione uma das seguintes:

A. Prefix should be 00
B. The character "T" cannot be used in a Pots dial pattern
C. The port should be 0/0/0:12
D. The destination pattern is missing a "0"

Explicação

Questão 113 de 156

113.Which type of signaling does desktop control mode use to control a desk phone?

Selecione uma das seguintes:

A. CTIQBE
B. SIP
C. XMPP
D. SCCP

Explicação

Questão 114 de 156

114.Which four devices can be used to provide analog ports, traditional phones, and fax machines? (Choose four.)

Selecione uma ou mais das seguintes:

A. Cisco VG224 Analog Voice Gateway
B. Foreign Exchange Station Voice Interface Card
C. Cisco High Density VoiceFax Network Module
D. Cisco ATA190 Analog Telephone Adapter
E. Cisco VG350 Analog Voice Gateway
F. Cisco Unified Border Element
G. Foreign Exchange Office Voice Interface

Explicação

Questão 115 de 156

115.Which client supports Cisco Unified Presence?

Selecione uma das seguintes:

A. Jabber
B. Lync
C. Skype
D. Quip

Explicação

Questão 116 de 156

116.A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B. Using web access to the phone, the network engineer remotely checks call statistics such as jitter, network delay, and packet loss. Calculated packet loss is 3%, average jitter is 20 ms, network delay is 1 ms, and conceal seconds is 7. What is the most likely problem with this call?

Selecione uma das seguintes:

A. Calculated packet loss is too high.
B. Average jitter is too high.
C. Network delay is too high.
D. Conceal seconds are too high.

Explicação

Questão 117 de 156

117.Which options are two on-premise components of Cisco Unified Presence? (Choose two.)

Selecione uma ou mais das seguintes:

A. Cisco Unified Communication Manager
B. Cisco Unified Contact Center Express
C. Cisco WebEx
D. Cisco Quality Management
E. Cisco Unified Contact Center Enterprise

Explicação

Questão 118 de 156

118.An engineer is syncing Cisco Unity Connection with LDAP. Which two things should the engineer consider during this process? (Choose two.)

Selecione uma ou mais das seguintes:

A. PINs and passwords are replicated from the LDAP database to Cisco Unity Connection database.
B. LDAP authentication must be configured and enabled.
C. There is no limit to the amount of LDAP filters that can be created.
D. SSL certificates from LDAP must be uploaded to Cisco Unity Connection.
E. LDAP synchronization must be configured and enabled.

Explicação

Questão 119 de 156

119.In an effort to proactively manage IP telephony infrastructure, a network engineer wants to review usage reports that provide top five users, top five calls, and traffic summary. Which option describes where this information can be retrieved using Cisco Unified Communications Manager?

Selecione uma das seguintes:

A. Navigate to Cisco Unified CM Administration > CDR Analysis and Reporting >System Reports > System Overview > Select desired reports.
B. Navigate to Cisco Unified Operating System Administration > Tools > System Reports > System Overview > Select desired reports.
C. Navigate to Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > System Reports > System Overview > Select desired reports.
D. Navigate to Cisco Unified Reporting > Tools > System Reports > System Overview > Select desired reports.

Explicação

Questão 120 de 156

120.Which two profile types are needed to enable a user for IM and Presence? (Choose two.)

Selecione uma ou mais das seguintes:

A. Cisco Unified Communications Service
B. voicemail profile
C. Jabber profile
D. device profile
E. network access profile
F. service profile

Explicação

Questão 121 de 156

121.An end user reports that conference calls are failing. Which fault domain should be investigated first?

Selecione uma das seguintes:

A. IP phone
B. Cisco Unified Communications Manager Media Resources
C. voice gateways
D. network routers and switches

Explicação

Questão 122 de 156

122.Which menu does a voice engineer use to create a phone user account in the Cisco Unified CME GUI?

Selecione uma das seguintes:

A. Configure
B. Voicemail
C. Administration
D. Reports

Explicação

Questão 123 de 156

123.An engineer is syncing Cisco Unity Connection with LDAP. Which three things should the engineer consider during this process? (Choose three.)

Selecione uma ou mais das seguintes:

A. PINs and passwords are replicated from the LDAP database to Cisco Unity Connection database.
B. LDAP authentication must be configured and enabled.
C. There is no limit to the amount of LDAP filters that can be created.
D. SSL certificates from LDAP must be uploaded to Cisco Unity Connection.
E. LDAP synchronization must be configured and enabled.
F. Cisco Unity Connection supports integrations with OpenLDAP.

Explicação

Questão 124 de 156

124.Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory?

Selecione uma das seguintes:

A. TCP
B. UDP
C. IMAP
D. HTTP

Explicação

Questão 125 de 156

125.Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager?

Selecione uma das seguintes:

A. Batch Accounts Tool
B. Bulk Administration Tool
C. Bulk Accounts Tool
D. Batch Administration Tool

Explicação

Questão 126 de 156

126.How many servers can be supported in a Cisco Unified Presence Server cluster environment?

Selecione uma das seguintes:

A. 2
B. 4
C. 6
D. 8
E. 10

Explicação

Questão 127 de 156

127.Which port is the default port for SCCP call signaling on Cisco Unified Communications Manager?

Selecione uma das seguintes:

A. 2000
B. 2443
C. 5060
D. 5061

Explicação

Questão 128 de 156

128.Which protocol is used to monitor active voice call quality?

Selecione uma das seguintes:

A. RTCP
B. RTP
C. QoS
D. STP
E. SDP

Explicação

Questão 129 de 156

129.Which two options are available when adding a user to Call Unity Express? (Choose two.)

Selecione uma ou mais das seguintes:

A. GUI
B. CLI
C. BAT
D. TAPS
E. LDAP

Explicação

Questão 130 de 156

130.Which navigation pane should be selected to view the CDR statistics?

Selecione uma das seguintes:

A. Cisco Unified Serviceability
B. Cisco Unified CM Administration
C. Cisco Unified Reporting
D. Cisco Unified OS Administration

Explicação

Questão 131 de 156

131.A Cisco Unified Communications administrator wants to implement Cisco IM and Presence for the company. If it is installed in IM-only user mode, which three services are supported for users? (Choose three.)

Selecione uma ou mais das seguintes:

A. video calls support
B. third-party XMPP client support
C. presence support
D. Microsoft Lync support
E. Microsoft Office Communicator support
F. instant messaging support

Explicação

Questão 132 de 156

132.Which configuration causes PSTN users to experience a fail tone for every other call when trying to
reach a particular number on Cisco Unified CME?

Selecione uma das seguintes:

A. ephone-dn is not assigned to the ephone.
B. Duplicate ephone-dn is not assigned to the ephone.
C. ephone is not registered.
D. ephone does not exist for the ephone-dn.

Explicação

Questão 133 de 156

133.Which option allows an engineer to deploy new firmware to a single phone, while reducing possible
impact?

Selecione uma das seguintes:

A. Define a new firmware load on specific device. Save configuration and reset individual device.
B. Define load in device defaults. Reset Device Pool.
C. Upload firmware to TFTP server. Restart TFTP service.
D. Enable Peer Firmware Sharing.

Explicação

Questão 134 de 156

134.Which two benefits does Cisco Unified IM and Presence Service bring to businesses? (Choose two.)

Selecione uma ou mais das seguintes:

A. enhances productivity by using availability awareness and reduce communications delays
B. provides Enterprise IM capabilities, such as persistent chat, group chat, and IM history
C. provides and streamlines enterprise audio and video communications
D. enhances communications by providing multipoint conference capabilities
E. supports standard-based XMPP clients by supporting native SIP/SIMPLE and H.323 protocols

Explicação

Questão 135 de 156

135.An engineer is configuring the Cisco Unified Communications Manager disaster recovery system.
Which three statements about the disaster recovery system are true? (Choose three.)

Selecione uma ou mais das seguintes:

A. It requires the use of schedules for backups.
B. Backup files are encrypted using the cluster security password.
C. If the backup device is listed in a backup schedule, it cannot be manually deleted.
D. If the backup does not complete within 40 hours, the backup times out.
E. Archiving backups to tape drives is supported.
F. SSL is used between the master and local agents.

Explicação

Questão 136 de 156

136.Which two components are needed before a user can be assigned to a Presence node? (Choose
two.)

Selecione uma ou mais das seguintes:

A. Cisco Unified Communications Service
B. service profile
C. phone button template
D. mobility profile
E. device profile

Explicação

Questão 137 de 156

137.A user would like all calls to be forwarded to voice mail. The user's phone is not set up with a soft key
for this feature. Which option accomplishes this configuration from within the Cisco Unified
Communication Administrator Directory Number configuration page?

Selecione uma das seguintes:

A. Call Forward and Pickup Settings > Forward No Coverage External > Select voice mail check box
B. Call Forward and Pickup Settings > Forward Busy External > Select voice mail check box
C. Call Forward and Pickup Settings > Forward All > Select voice mail check box
D. Call Forward and Pickup Settings > Forward Unregistered External > Select voice mail check box

Explicação

Questão 138 de 156

138.A user reports that when they receive a voicemail on their phone, they do not receive it in their email
as well. Which feature on Cisco Unity Connection should be checked?

Selecione uma das seguintes:

A. Cisco Unified Messaging Service
B. Enterprise Parameters
C. Roles
D. Message Waiting Indicators
E. Alternate MWI

Explicação

Questão 139 de 156

139.An engineer is using Cisco Jabber. Instant messages are transported through which protocol?

Selecione uma das seguintes:

A. SIP
B. XMPP
C. H.323
D. SCCP

Explicação

Questão 140 de 156

140.Which menu should be used to create a username and password in the Cisco Unified CME GUI?

Selecione uma das seguintes:

A. configure > pilot number
B. configure > extension
C. configure > phones
D. configure > system parameters

Explicação

Questão 141 de 156

141.Which IM and Presence chat feature allows for an always-available chat room that remains active,
even if all of the participants leave the chat?

Selecione uma das seguintes:

A. Personal
B. Group
C. Persistent
D. Ad-hoc

Explicação

Questão 142 de 156

142.A single user receives a high amount of inbound voice messages and checks them only via email.
The user cannot receive or send messages as the mailbox is full. Which option provides a permanent
solution to this problem?

Selecione uma das seguintes:

A. message aging policies
B. mailbox size quota
C. multiple mailbox stores
D. call-routing rules
E. restriction tables

Explicação

Questão 143 de 156

143.DRAG DROP

Selecione uma das seguintes:

Drag
Drop

Explicação

Questão 144 de 156

144.Which three methods can an engineer use to create users in Cisco Unity Connection? (Choose
three.)

Selecione uma ou mais das seguintes:

A. Local
B. Cisco Unified Presence Server
C. Cisco Unified Communications Manager
D. LDAP
E. TMS
F. Outlook

Explicação

Questão 145 de 156

145.An engineer receives a report that Cisco Unified Communications Manager is not responding. The
engineer needs to use RTMT to check errors. Which menu path should the engineer follow to install
RTMT?

Selecione uma das seguintes:

A. System Settings > Plugins > RTMT
B. Unified Communications Serviceability > Downloads > RTMT
C. Application > Plugins > RTMT
D. System > Plugins > RTMT

Explicação

Questão 146 de 156

146.Which profile must be added to the end user profile when enabling an end user for Cisco Unified
Presence?

Selecione uma das seguintes:

A. Device profile
B. UC service profile
C. Extension mobility profile
D. SIP profile

Explicação

Questão 147 de 156

147.A user registered to Cisco Unified Communications Manager wants their cell phone to ring
simultaneously with the IP phone. Which three configuration points must be configured to achieve this
configuration? (Choose three.)

Selecione uma ou mais das seguintes:

A. Enable Mobile Voice Access.
B. Create Remote Destination Profile.
C. Create Remote Destination.
D. Enable Single Number Reach.
E. Create Application Dial Rule.
F. Enable Call Forwarding.

Explicação

Questão 148 de 156

148.Which three network elements are crucial when deploying VoIP devices? (Choose three.)

Selecione uma ou mais das seguintes:

A. Round-trip time
B. QoS markings
C. Bandwidth
D. Ethernet
E. Fibre
F. Token ring

Explicação

Questão 149 de 156

149.Which two options are configured on the directory number configuration page within Cisco Unified
Communications Manager Administrator? (Choose two.)

Selecione uma ou mais das seguintes:

A. partition
B. MAC address
C. auto answer
D. softkey template
E. common device configuration
F. max calls

Explicação

Questão 150 de 156

150.CDR/CMR Reporting is being enabled on Cisco Unified Communications Manager. As part of this
process, which two service parameters must be activated? (Choose two.)

Selecione uma ou mais das seguintes:

A. Cisco CAR Web Service
B. CDR Enabled Flag
C. Cisco Serviceability Reporter
D. Call Diagnostics Enabled
E. Statistics Enabled

Explicação

Questão 151 de 156

151.An engineer receives an isolated report that the customer can make calls successfully from an IP
phone to other IP phones, but receives an error recording when attempting to call someone over the
PSTN. The user cannot recall the error recording to provide the specific error message. Which two steps
should the network engineer take to begin troubleshooting? (Choose two.)

Selecione uma ou mais das seguintes:

A. Enable debug isdn q931 on the gateway and have user make the same call from the IP phone to PSTN
again.
B. Check the region used by the IP phone in Cisco Unified Communications Manager.
C. Test the call using Dialed Number Analyzer in Cisco Unified Communications Manager administrator.
D. Check the calling search space used by the line on the IP phone in Cisco Unified Communications
Manager.
E. Check the gateway to determine which codec is being used by the appropriate dial peer.

Explicação

Questão 152 de 156

152.Which two options are configured on the phone configuration page within Cisco Unified
Communications Manager Administrator? (Choose two.)

Selecione uma ou mais das seguintes:

A. device pool
B. auto answer
C. partition
D. voice-mail profile
E. MAC address

Explicação

Questão 153 de 156

153.Which Cisco Unity Connection user field is used to map to an LDAP directory?

Selecione uma das seguintes:

A. SMTP Address
B. Last Name
C. Alias
D. Display Name

Explicação

Questão 154 de 156

154.A networking administrator needs to add a new user in Cisco Unified Communications Manager.
Where must the administrator navigate to accomplish this task?

Selecione uma das seguintes:

A. Device Association
B. User Management
C. Application
D. Application User

Explicação

Questão 155 de 156

155.The receptionist has a Cisco 7965 phone with 24-button side-car configuration. The sidecar button of
the phone does not light up when the line is in use. Which phone configuration is missing?

Selecione uma das seguintes:

A. Subscriber calling search space
B. Location
C. BLF audible alert setting
D. Phone button template

Explicação

Questão 156 de 156

156.Which component is needed to facilitate the connection between Cisco Unified Communications
Manager and Cisco Unified Presence Server?

Selecione uma das seguintes:

A. SIP trunk
B. H.323 gateway
C. Gatekeeper
D. MGCP gateway
E. Cisco Unified Border Element

Explicação

Verificar resposta

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	Criado por Mario Pérez Ramos mais de 7 anos atrás

Implementing Cisco Collaboration Devices v1.0

CCNA VOZ

CCNA VOZ

Questão 1 de 156

1.Which four actions can be selected with the Bulk Administration Tool in Cisco Unity Connection? (Choose four.)

Selecione uma ou mais das seguintes:

Explicação

Questão 2 de 156

2.Users report that no phone numbers are listed in the corporate directory, but the employee names are listed. Which option must be verified in Cisco Unified Communications Manager Administration to display the directory numbers?

Selecione uma das seguintes:

Explicação

Questão 3 de 156

3.An end user is running Cisco Jabber on the desktop. Which two icons must be selected to make a video call? (Choose two.)

Selecione uma ou mais das seguintes:

Explicação

Questão 4 de 156

4.An engineer wants to ensure that Cisco Jabber clients can communicate with instant messaging clients who are not registered to the same Jabber cluster. Which technology meets this requirement?

Selecione uma das seguintes:

Explicação

Questão 5 de 156

5.A network engineer must set up an end-user account for a SIP device to use for authentication. Which end-user information is used for SIP authentication?

Selecione uma das seguintes:

Explicação

Questão 6 de 156

6.Use the exhibits below to answer the question. A new phone has been added to the Cisco Unified Communications Manager, but is not registering properly. What is causing this failure?

Selecione uma das seguintes:

Explicação

Questão 7 de 156

7.Which scenario allows user A in partition X to call user B in Cisco Unified Communications Manager?

Selecione uma das seguintes:

Explicação

Questão 8 de 156

8.Which two items must first be configured before users can be added into Unity Connection via the Bulk Administration Tool? (Choose two.)

Selecione uma ou mais das seguintes:

Explicação

Questão 9 de 156

9.Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster?

Selecione uma das seguintes:

Explicação

Questão 10 de 156

10.What is the interface type that you should use to connect a PSTN analog line to the VoIP network?

Selecione uma das seguintes:

Explicação

Questão 11 de 156

11.Which four fields must an administrator complete to create a new user in Cisco Unity Connection? (Choose four.)

Selecione uma ou mais das seguintes:

Explicação

Questão 12 de 156

12.An engineer receives a service ticket because a user cannot log into Cisco Unified CM User Options. Where can the engineer verify that the user account is active?

Selecione uma das seguintes:

Explicação

Questão 13 de 156

13.Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface?

Selecione uma das seguintes:

Explicação

Questão 14 de 156

14.What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges?

Selecione uma das seguintes:

Explicação

Questão 15 de 156

15.Which Cisco Unified Communications Manager system report shows high and low call volume patterns?

Selecione uma das seguintes:

Explicação

Questão 16 de 156

Selecione uma das seguintes:

Explicação

Questão 17 de 156

17.A voice engineer is moving an IP phone from one secure Cisco Unified Communications Manager cluster to another. The phones are not registering to the new cluster. Which task resolves this issue?

Selecione uma das seguintes:

Explicação

Questão 18 de 156

18.An engineer needs to block any outbound calls to specific numbers. Which dial plan element is used to restrict called numbers?

Selecione uma das seguintes:

Explicação

Questão 19 de 156

19.Use the router console to view the configuration and answer the question. Emergency calls from a Branch router phone is failing. From the router configuration information provided, why is this call failing?

Selecione uma das seguintes:

Explicação

Questão 20 de 156

20.An administrator wants to verify that a new PRI is properly connected to the PSTN status. Which Layer 2 status should be seen?

1.Which four actions can be selected with the Bulk Administration Tool in Cisco Unity Connection?
(Choose four.)

2.Users report that no phone numbers are listed in the corporate directory, but the employee names are
listed. Which option must be verified in Cisco Unified Communications Manager Administration to display
the directory numbers?

3.An end user is running Cisco Jabber on the desktop. Which two icons must be selected to make a video
call? (Choose two.)

4.An engineer wants to ensure that Cisco Jabber clients can communicate with instant messaging clients
who are not registered to the same Jabber cluster. Which technology meets this requirement?

5.A network engineer must set up an end-user account for a SIP device to use for authentication. Which
end-user information is used for SIP authentication?

6.Use the exhibits below to answer the question.
A new phone has been added to the Cisco Unified Communications Manager, but is not registering
properly. What is causing this failure?

8.Which two items must first be configured before users can be added into Unity Connection via the Bulk
Administration Tool? (Choose two.)

9.Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the
overall health of their Cisco cluster?

11.Which four fields must an administrator complete to create a new user in Cisco Unity Connection?
(Choose four.)

12.An engineer receives a service ticket because a user cannot log into Cisco Unified CM User Options.
Where can the engineer verify that the user account is active?

13.Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a
user name or password using the Cisco Unified CME GUI interface?

14.What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling
privileges?

15.Which Cisco Unified Communications Manager system report shows high and low call volume
patterns?

17.A voice engineer is moving an IP phone from one secure Cisco Unified Communications Manager
cluster to another. The phones are not registering to the new cluster. Which task resolves this issue?

18.An engineer needs to block any outbound calls to specific numbers. Which dial plan element is used to
restrict called numbers?

19.Use the router console to view the configuration and answer the question.
Emergency calls from a Branch router phone is failing. From the router configuration information provided,
why is this call failing?

20.An administrator wants to verify that a new PRI is properly connected to the PSTN status. Which Layer
2 status should be seen?

22.On the PSTN gateway, a network engineer runs sh isdn status and finds the Layer 2 state of each
interface to be "TEI_ASSIGNED". What is the status of PSTN connectivity from this gateway?

24.Which Cisco Unified Communications Manager device report provides key information to determine if
an additional gateway is needed?

25.An end user is experiencing performance issues with their IP phone. Which phone feature could the
administrator configure to allow the end user to notify them when issues occur?

26.A field technician must reset a single 7965 IP phone so that it will be discovered on the network again
and request an IP address from DCHP. Which steps should the network engineer provide?

27.User A needs to have a line shared on the user B phone. Both phones register with Cisco Unified
Communications Manager. Which method can be used from Cisco Unified Communications Manager
Administration web pages to configure a shared line on the user B phone?

28.An engineer is adding user accounts to Cisco Unity Connection and needs to limit the maximum length
of messages. Which aspect defines this limit when adding new accounts?

31.Which three locations can an administrator import from to create users on Cisco Unity Connection?
(Choose three.)

32.Which describes how to provide a third directory number button and a BLF speed dial for twelve of the
Cisco Unified IP Phone 7965?

33.Use the router console to view the configuration and answer the question.
When a call is placed from the Branch Router phone to the PSTN number of 914085551212, the call is
failing. What dial-peer is supposed to be used and why is the call failing? Select 2 (two)

34.A user is required to answer voicemail for two lines but would like them to be filtered to only one
mailbox. How can you accomplish this request?

35.Which two user types are available to a voice engineer adding a user in Cisco Unity Connection?
(Choose two.)

36.What is one advantage of importing Cisco Unity Connection users from Cisco Unified
Communications Manager?

37.An engineer is adding four cordless analog phones to Cisco Unified Communications Manager. Which
solution best meets this requirement?