Final Exam (Study Quizzes)

[ ? ] involves the hiring process from posting a job to negotiating a salary package.

[ ? ] includes anything the employee receives for his or her work.

[ ? ] involves keeping and motivating employees to stay with the organization.

Allowing employees to set their own schedules results in the creation of [ ? ] schedules.

[ ? ] allows employees to work from home or a remote location for a specified period of time.

[ ? ] is a concept that examines the moral rights and wrongs of a certain situation.

[ ? ] refers to the number of employees who leave a company in a particular period of time.

[ ? ] refers to the concept of moving jobs overseas in order to contain costs.

[ ? ], a term used to describe lost productivity as a result of an employee using a work computer for personal reasons, is certainly another concern technology can create.

A [ ? ] is an outline that explains the expected ethical behavior of employees.

Which of the following is TRUE regarding the organizational lifecycle?

A [ ? ] is a detailed document that synthesizes information to determine how many people should be hired, when they should be hired, and what skills they should have.

The [ ? ] is an organization's way of doing things.

A career development review is used for the purpose of [ ? ].

An organization that hires people irrespective of their race, gender, sexual orientation, religion, background, and socioeconomic status - and has a set of policies in place to meet compliance standards - is an organization that supports [ ? ].

[ ? ] focus on inclusiveness, understanding, and respect, and also looks at unequal power in society.

A system of advantages based on race, gender, and sexual orientation is called [ ? ].

[ ? ] refers to employment practices which may appear neutral but have a discriminatory effect on a protected group.

A(n) [ ? ] is a quality or attribute employers are allowed to consider when making decisions during the selection process.

The EEOC regulations require an employer to provide [ ? ] to an employee or applicant with a disability, unless this action would cause significant difficulty or expense for the employer.

[ ? ] is defined as a process that provides the organization with a pool of qualified job candidates from which to choose.

People who are already working for the company and meet the qualifications for the job position are called [ ? ].

[ ? ] is a formal system developed to determine what tasks people actually perform in their jobs.

[ ? ] is a drawback closely related to the use of referrals that involves a preference for hiring relatives of current employees.

A type of recruitment strategy that involves a planned program to access potential candidates who are known to current employees is the [ ? ].

The [ ? ] process refers to the steps involved in choosing people who have the right qualifications to fill a current or future job opening.

Which of the following is a feature of a structured interview?

A(n) [ ? ] is one where the candidate is given a sample scenario and is asked how he or she might deal with the situation.

A [ ? ] occurs when an interviewer becomes biased because of one positive or negative trait a candidate possesses.

[ ? ] is a type of bias that occurs when comparing one candidate to others.

Following a [ ? ] is to pay the going rate for a particular job, within a particular market based on research and salary studies.

[ ? ] is defined as the process of determining the relative worth of jobs to determine pay structure.

The process of setting the pay scale for specific jobs or types of jobs is called [ ? ].

The [ ? ] type of pay level model gives maximum flexibility for supervisors to pay what they think their subordinates should earn.

The equity theory states that:

The [ ? ] theory states that employees will put in as much work as they expect to receive.

The [ ? ] theory states that if high performance is followed by some reward, then it is more likely that the desired behavior will occur in the future.

Which of the following legal provisions established a minimum wage for jobs and other conditions for pay?

A [ ? ] is one in which the employee receives no base pay and entire pay is based on meeting sales goals.

The minimum pay an employee receives is called [ ? ].

Losing an employee is called [ ? ].

When employees have no choice in their termination, it is called [ ? ] turnover.

[ ? ] outline the strategies that the organization will use to reduce turnover and address employee motivation.

A set of systematic HR practices that create an environment where the employee has greater involvement and responsibility for the organization's success is referred to as the [ ? ].

The implication of Maslow's theory is that to motivate an employee, the provided opportunities for need satisfaction must target:

What was the term used by Herzberg for factors that satisfied the employees?

Company policy and salary are examples of [ ? ] factors.

Which of the following statements represents the Theory X view?

The belief that employees enjoy work, accept responsibility, and exercise self-direction is endorsed by [ ? ].

The stick approach utilizes [ ? ] to maximize employee performance.

The first step in an effective employee training is the stage of [ ? ].

A(n) [ ? ] is a trusted, experienced advisor who has direct investment in the development of an employee.

A group of pilots attending a refresher course that will enable them to learn and assimilate new technological developments in aviation into their current flights is an example of a [ ? ] training program.

[ ? ] is a process that empowers employees to improve decision making, problem solving, and interpersonal skills in order to achieve business results when working in groups.

Which of the following is TRUE of the brown bag lunch training?

[ ? ] training is characterized by the use of technology to facilitate training.

[ ? ] is a method for training in which two employees agree to change jobs for a period of time.

The level of training needs assessment that focuses on the specific tasks, skills, and abilities required to do the jobs within the organiztion is the level of [ ? ] assessment.

Graphics, figures, and pictures are the appropriate ways to target the [ ? ] learner.

[ ? ] involves a systematic movement of employees from job to job within an organization so they can gain a variety of experiences to prepare them for upward movement in the organization.

[ ? ] communication occurs when the lower levels of an organization communicate with the higher levels of an organization.

Communication occurring between people of the same level in an organization is called [ ? ] communication.

A person with a driver style of communication primarily evaluates him- or herself by the:

In the [ ? ] communication style, we put the rights of others before our own, minimizing our own self worth.

Casey, an HR manager, is known for communicating such that he stands up for his rights while maintaining respect for the rights of others he deals with. Casey has a(n) [ ? ] communication style.

An aggressive communication style is marked by:

A passive-aggressive person is likely to:

[ ? ] listening occurs when we are focused on sharing our own point of view instead of listening to someone else.

When we are interested in what the other person has to say and we are checking our understanding with the speaker, we are engaging in [ ? ] listening.

A manager uses a(n) [ ? ] style when his focus is on the task, but also on the person and the relationships required to get the task done.

[ ? ] means an employer has fired or laid off an employee for illegal reasons, such as violation of antidiscrimination laws or violation of oral and/or written employee agreements.

A(n) [ ? ] interview is an interview used to make sure that an employee is fully aware of the discipline issue and to allow the employee the opportunity to explain his or her side of the story.

The [ ? ] process involves a series of steps taking corrective action on nonperformance issues.

When an employee chooses to leave the organization, it is termed as [ ? ].

[ ? ] occurs when any one of the exceptions to the employment-at-will principle can be proven by the employee.

A(n) [ ? ] is a systematic way to examine how well an employee is performing in his or her job.

The [ ? ] is a way to appraise performance by using several sources to measure the employee's effectiveness.

The manner in which the members of the organization, managers and employees, consider the performance evaluation tool to be a valid measure of performance is measured by its [ ? ].

Which of the following methods of determining performance looks at individual actions within a specific job?

An essay appraisal:

A labor union is defined as:

[ ? ] is an action in which another union goes on strike in sympathy for another union.

[ ? ] is a union strategy which encourages union supporters to apply for jobs in nonunion environments to actively work to unionize other employees when they are hired.

[ ? ] is the process of negotiations between the company and representatives of the union.

Wages are an example of a(n) [ ? ] bargaining topic.

Almost all the 12,000 workers of an automobile factory gathered outside the plant and refused to work for five consecutive days. This strike, reflecting the union's opposition to the unfair clauses in the proposed union contract, began after negotiations on the mandatory issue of increase in wages failed. The workers were disappointed that the employer refused to meet their demand and responded to this bargaining impasse by initiating a(n) [ ? ].

The goal of a(n) [ ? ], which prevents workers from working, is to put pressure on the union to accept the contract.

Factory workers who are on a [ ? ] to protest are using legal ways to do so since they are using allotted time.

A union of 35,000 laborers of a shoe manufacturing factory has gone on strike to protest against poor working conditions. To show their support, workers of a garment factory went on strike. This is an example of a(n) [ ? ].

The first step in the grievance process is likely to involve:

Which of the following organizations was set up in 1970 with the mission to ensure secure and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education, and assistance?

Which of the following represents the first priority in the context of OSHA inspections?

[ ? ] is negative stress which does not produce positive feelings and can go on for a long time without relief.

Chronic Stress is a type of stress marked by:

[ ? ] is defined as a tendency of individuals or groups to use persistent or repeated aggressive or unreasonable behavior against a co-worker or subordinate.

[ ? ] is defined as use of the Internet or technology used to send text, which intended to hurt or embarrass another person.

[ ? ] is the process of helping employees make the transition to their home country.

[ ? ] represent a component of culture that classifies things as good or bad within the society.

A(n) [ ? ] market is one in which a product or service is sold only within the borders of that country.

[ ? ] occurs when a business relocates or moves some or part of its operations to another country.