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GRC requests can be submitted by all users with access to the portal
GRC requests can be logged in order to request access only for cases as new hires
Description field highlighted in the image attached is used for:
Describing the roles you need to request
Indicating the ID requestor and Cost center for this expense
Entering a description that is meaningful to the role approvers about the access you are requesting and why
Indicating to GRC team for cases where the request is urgent
A GRC ticket request can be used for modeling an approver role
GRC Request Type named "New Account" (see image attached) is used for new hires or user without any access to SAP only
Internet navigator where you can raise a GRC ticket:
Chrome
Mozilla
Internet Explorer 11
All navigators can be used
GRC ticket request cannot be raise for an user with an ID that begins with "X"
As an alternative option, you also can request access to SAP through Infocenter (Inquira as per the image attached)
In case of experiencing any internet error, go to Tools and activate:
Deleting browsing History
InPrivate Browsing
Enterprise Mode
Turn on Tracking Protection
For adding a new role, you can search:
By system
By Role Type
By Role / Profile name
All options are correct
An User cannot request different roles in the same GRC ticket logged.
If a new hire requires similar roles to another colleague, you can:
Copy his accesses in SAP directly
Use a colleague access and save with a header note
Raise an New Account GRC ticket for SAP Access
Create a Model After User Access Request Form
When you raise a GRC ticket, you can search for a user ID by using the following option:
Email
Company Code
Cost Center
Ticket number in SAP
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