What are considered to be managers' responsibilities
Controlling the inflow of new employees
Managing the neatness of surrounding work area
Managing human, financial, informational and physical resources
Ensuring that the staff members utilize their break times
Maintaining sustainbilitiy of a company
The increasing intesity and diversity that characterize today's globalization business environment require?
a) Managers that can learn new languages very quickly
b) Managers who are able to succeed in multiple cultures
c) Managers who are able to lead a multicultural team
d) a and b
e) All of them
A leader can expedite the team development process by
a) Dismissing low performing team members
b) Creating an MOU
c) Having regular after action reviews
d) Assigne team members roles
e) Both b and c
Global managers can be divided into three categories. Which category options is right?
Expatriates, virtual managers, global leader
Expatriates, virtual managers, frequent flyers
Virtual managers, global leaders
Expatriates, frequent flyers
Expatriates, virtual managers, cultural manager
Some countries according to studies have shown that they make a wide use of participative leadership approaches, again following from their somewhat more egalitarian culture. Which countries is this fact about?
France and Germany
United Kingdom and Portugal
Austria, Switzerland and Italy
The Scandinavian countries
The Netherlands and Belgium
Situational leadership means to adapt your leadership style according to:
People and task
Resource availability
Culture
Maturity level of people
Your personal strength
What are the characteristics of the consultative decision making?
Moderate problem analysis, slow decision making, mederate acceptance and implementation
Rapid problem analysis, rapid decision making, slow acceptance and implementation
Slow problem analysis, slow decision making, rapid acceptance and implementation
Moderate problem analysis, rapid decision making, mederate acceptance and implementation
Rapid problem analysis, moderate decision making, slow acceptance and implementation
What is strategic choice about?
Analyzing
Decision making
Prioritization
Training
Forecasting
Which cultural dimensions is not included in the Hofstede model?
Uncertainty avoidance
Masculinity/feminity
Human orientation
Ignoring the context in which the message is conveyed...
makes it easier to focus on the real message
can lead to a misundersanding of the real message
doesn't matter in video conferences as facial expressions can't be interpreted anyway
is always an advantage when the communicating people don't have the same native language and are used to different cultures
make the conversation more professional
Which of the following in Not part of the Vengel's motivation and engagement theory?
Achievement
Affiliation
Authonomy
Actualization
Affection
Which variable occure in our cognitive schema
Expectations
Biases
Knowledge base
Experiences
All of the above
It was emphasized that leaders should
a) Treat everyone the same
b) everyone with respect
c) Don't treat everyone the same
d) Both a and b
How can multicultural learning be facilitated?
people with different languages should always try to communicate in English because everyone should be familiar to a western culture
engaging interpreters to overcome the cultural differences
usually multicultural learning isn't a big deal because we are all humans and therfore stick to the same values
in a professional relationship multicultural learning isn't very important because just hard facts are important for doing business
studying the language, discussing with foreign nationals and observing what others are doing
The "locus of control" concept deals with peoples believe on how far they can control their own destiny. What does the "internal" locus include?
The peoples destiny is pre-defined
People believe that they can largely create their own destiny
Special circumstances are needed, so that people can influence their own destiny
Even if people want, they could not influence their own destiny
Inner perspective of people's believe
Is it important to speak and have knowledge of the local language?
No, English as a business language is well known in all parts of the world
Yes, because it ease the conversation with local business people and improves the ability of understanding the culture
No, it do not have any significant advantages to speak the local language
Yes, it can help you to find the place of the meeting
Yes, if you have a dinner in a restaurant with your business partners
In low-context cultures
Status differences often affect both medium and message
A request is declined by vagueness or body language
Nonverbal cues are often more important
The medium is typically more important than the message
The message s typically more important than the medium
Which of the six styles of leadership work best when working with people who are peers or more skilled than you
Visionary
Coach
Counsellor
Concensus builder
Pacesetter, commander
What is selective preception
1) It is a situation to get potential information
2) It is a situation to to ignore something
3) It is a situation to choose what to focus on and what to ignore
4) It is a nonverbal communication
5) Both 1 and 2 are correct
Which following options can be considered as typical high-context culture?
People play by external rules
More interpersonal connections of shorter duration
More knowledge is condified, public, external, and accessible
Knowledge is situational, relational
Task-centered
Shackleton was an example of a leader who was especially able to
a) Adjust his priorities in light of new obsticles
b) Salvage victories from setbacks
c) Make strategic planes
e) both b and c
In negotiation, which culture's first offer is most beyond to the final position?
Asians (10-20%)
Latin Americans (20-40%)
Russians (50-60%)
Middle Easterns (20-50%)
North Americans (5-10%)
In deals and partnerships what do we primarly look for
"What might they be willing to accept?"
"How do we create value together?"
"What values this partnership can bring in our business?"
"What benefit will we have?"
"How do we avoid discussion?"
What takes a central role in conflict resolution strategies?
money
partners goals
influence
compromise
long-term perspective
What are the new "bottom lines for business leaders to keep in mind?
profit, plan, people
price, people, peace
people, planet, profit
peace, partnership, plan
passion, profits, peace
Leadership is:
The activity of planning and decision making
The activity of planning and controlling
The activity of decision making and coordinating
An integral and inseparable part of good management
An activity that has to be separeted from the managerial activity
The responsibility of business to positively impact society is called ?
CSR
SCR
RSC
SRC
None of above
The greates deterrent to corruption is:
Anti-corruption policy
Transparency
Harsher punishment/consequences
More education
Better laws
Which of these options describe best multicultural competence
Understanding and working effectively across countries
Understanding and working effectively across different people
Understanding and working effectively accross cultures
Understanding other languages
understanding and working with people from different countries
Getting things done through people
Influence
The act of managing people
How power is being delegated and used
How authority is udes to accomplish goals
What is the fundation or foremost problem with dysfunctional teams?
Lack of accountability
Lack of commitment
Fear of conflict
Lack of trust
None of the above
Within an egelitarian culture, which managerial strategy should NOT be applied
emphasize extrinsic rewards and large salary differentials
Encourage participative or consultative decision making
Support collaborative and flexible leaders
Reward constructive feedbacks and creativity
Emphasize intrinsic rewards and minimal salary differentials
An MOU should first be developed at what stage of the team development cycle:
Performing
Storming
Norming
Forming
Adjouring
According to Schmitz, culture is what is ......... within a group
a) expected and rainforced
b) valued and reinforced
c) understood and empasized
d) rewarded
e) Both a and d
In the culture "iceberg" metaphor which of the following is above the surface?
Behaviours
Values
Beliefs
Assumptions
What is true when considering both Holfsteds model and Scmitz's models of culture?
Holfsted model is widely accepted by anthropologists
Schmitz has more dimensions
Holfsted's model is based on more data
Scmitz's model does not account for individualism
What is common between cultures when it comes to incentive systems?
They don't use incentive systems
They only use extrinsic incentives
They only use instrictive encentives
There is no difference in how they use they use extrinsic and intrinsic incentives
They combine extrinsic and intrinsic incentives but use them in different ways
What is self-serving bias?
Leaders that tend to do all the decisions making without consulting with their employees
Leaders from a different culture which don't adapt to the new culture
Leaders that tend to pick the solution that are most profitably to themselves and no to the company as a whole
Leaders that pick employees who have the same idealistic view as themselves
Leaders that tend to take credit for company succes but not the failures
Which of these aspects in not a stage in psychological adaptation to a new culture?
Biculturalism
Disillusionment
Adaptation
Anger
Honeymoon
Arstotle and Maxwell (especially Maxwell) emphasized that leaders earn trust through competence, ........ and ............
Character and correctness
Connection and character
Charisma and correctness
Correctness and connection
Character and Charisma
