A written outline or list of steps needed to perform a specific task or function is called a
Procedure
Policy
Job Description
Job Template
Staffing requirements vary between Central Service departments and are influenced by all of the following except:
Services Provided
Hours of operation
Skills required to provide services
Current Hourly Wages
The purpose of CS departmental record keeping is
To check for process errors
To provide workload information for budgeting
To collect data to ensure PI forms are complete
To collect data to document a history of what has occurred
Policies and procedures may impact more than one department
True
False
These decisions are easiest to make
Time management decisions
Programmed Decisions
Non-Programmed Decisions
Prioritization Decisions
Conflict management style must be adjusted to different types of employees
When a new task or activity is added to work duties efforts should be made to
Obtain the approval of all customer department managers
Ensure it achieves efficiency without sacrificing quality
Increase productivity and speed to make time to accomplish it
Delete other job responsibilities
A scheduling tool used to determine the number of labor hours required for each postilion and each shift to meet processing requirements while maintaining quality standards.
Staffing Plan
Budget
Surgery Schedule
Position Control Plan
Departments with good training and orientation systems do not experience conflict
The need for people rather than equipment or technology to perform required work tasks
Automated Replacement
Manual Replacement
Labor Intensive
Labor Exclusive
