Criado por ameliajaneee
mais de 10 anos atrás
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Need
Wants
What is Commerce?
private want?
Collective want?
complementary wants?
substitute wants?
Key factors affecting consumer decisions
3 basic questions before buying a product?
Retailers
department stores
Speciality stores
supermarkets
convenience/general stores
Advantages of internet purchasing
Disadvantages of internet purchasing
advantages of mail order
Disadvantages of mail order
Merchantable quality
What is a contract?
3 elements of a contract
Bait and switch?
Unsoliated goods
Misleading advertising
Pyramid scam
4 legal rights for consumers
Accc?
ASIC?
Ombudsman
Department of fair trading NSW
Advantages + disadvantages of cash
Advantages + disadvantages of credit
Advantages + disadvantages of cheques
Advantages + disadvantages of direct debit
Advantages + disadvantages of EFTPOS
Cheque: drawee, payee and frawer
Impulse buying
Cash flow
interest
scam
rip-off
caveat emptor
comparison shopping
Business
Fair go
5 decisions that people make in their lives (Apart from consumer decisions)
Why is advertising important to consumers?
Purpose of a budget