Criado por Lukas Berger
mais de 7 anos atrás
|
||
Leaders Vs. Managers?
What do Project managers do:
Project are under funded for a variety of reasons:
Why is Communication important:
Project meetings serve to:
3 features of Effective Project Leaders:
2 important skills of good leaders:
What are Project Champions?
flow chartvBuilding the Project Team:
3 features of Effective Project Teams:
3 Reasons Why Teams Fail:
The 5 Stages in Group Development:
3 key factors for Building High-Performing Teams:
Virtual Project Teams
use electronic media to link members of a geographically
dispersed project team
Ex: Spotify
How Can Virtual Teams Be Improved?
Conflict Management
Conflict is a process that begins when you perceive
that someone has frustrated or is about to frustrate a
major concern of yours
2 Sources of Conflict
3 Conflict Resolutions:
Conflict is often evidence of progress!
What is Negotiation?
3 Questions to Ask Prior to Entering a Negotiation
steps of Negotiation:
How do the duties of project managers reinforce the role of leadership?
Discuss the concept of emotional intelligence as it related to the duties
of project managers. Why are the five elements of emotional
intelligence critical to successful project management?
The five
elements of emotional intelligence:
Describe the five types of Power and give an example to each one of
them in the context of project management:
Describe the five methods of conflict resolution and give an example
for each on of them.
The team development process includes Form, Storm, Norm, Perform.
Please describe these Steps in Your own words.
Case Study - Problems with John
As the team leader, you have weighed the pro’s and con’s of all options and
prepared a presentation to management on how to address this problem. What do
you suggest?
Consider each of the above options. If you were to select it, develop an argument
to defend your position.
What specific leadership behaviors, mentioned in this chapter, are most relevant to
addressing and resolving the problems with John?
Case Study 6.2: The Bean-Counter and the Cowboy
A common theme with multi-functional project teams is a lack of appreciation for the
duties of people from other departments
In this case, there are some clear signs of
antagonism between Neil, the finance person and Susan, from Marketing
Was the argument today between Neil and Susan the true conflict or a symptom?
What evidence do you have to suggest it is merely a symptom of a larger problem?
Develop a conflict management procedure for your meeting in 30 minutes. Create
a simple script to help you anticipate the comments you are likely to hear from both
parties.
Which conflict resolution style is warranted in this case? Why? How might some of
the other resolution approaches be inadequate in this situation?