Software as a service (or SaaS) is a way of delivering applications over the Internet—as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.
SaaS applications are sometimes called Web-based software, on-demand software, or hosted software. Whatever the name, SaaS applications run on a SaaS provider’s servers. The provider manages access to the application, including security, availability, and performance.
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Questão 3
Questão
SalesForce provides Cloud Platform for CRM.
Every company is different—so of course no two companies can have the same CRM solution. That’s why a cloud platform like Salesforce1 Platform is the perfect foundation for CRM. Because in the cloud, CRM apps are never limited by the underlying technology. You can always make customizations and changes in real time, as your business evolves.
SalesForce CRM is