Questão 1
Questão
Work, I/O or Occupational Psychology is a branch of:
Responda
-
Cognitive Psy
-
Business Psy
-
Applied Psy
-
Developmental Psy
Questão 2
Questão
Which of the following is NOT a core value in Work, I/O, occupational psy?
Responda
-
Science
-
Ethics
-
Profit
-
Pragmatism
Questão 3
Questão
The measurement and management of human behaviour in basic elementary chunks is a hallmark of
Responda
-
Psychology
-
Taylorism
-
Post-Modernism
-
Pragmaticism
Questão 4
Questão
Elton Mayo is most famous for his connection with
Responda
-
Cybernetics
-
Hawthorne studies
-
Scientific management
-
Time and motions studies
Questão 5
Questão
Which of the following is not an organisation assosciated with work, I/o and occup psychology?
Questão 6
Questão
The roots of modern work, I/O, occupational psychology can be traced back to ?
Responda
-
WW1
-
WW2
-
Medieval Times
-
The 1960's
Questão 7
Questão
Work, I/O, occup psychology is principally concerned with ?
Responda
-
Individuals
-
Teams
-
Organisations
-
All of the above
Questão 8
Questão
Some useful principles of ethical conduct for work, I/O occupational psychologists include the following:
Responda
-
Recognising levels of analysis, integrity and competence
-
Respect, responsibility and leadership
-
Respect, competence, responsibility and integrity
-
Honesty, integrity, perspective and leadership
Questão 9
Questão
The war of talent is a phrase that expresses:
Responda
-
How an organisations sucess is based on its ability to attract, develop and reatain talented employees
-
Business is similar to war
-
An organisations ability to succeed is based on adopting management techniques used in the armed forces
-
Importance of talent pool
Questão 10
Questão
Compencty Frameworks should
Questão 11
Questão
What is considered to be the foundation of selection
Responda
-
Job rotation
-
Job evaluation
-
Job analysis
-
Job satisfaction
Questão 12
Questão
What does KSAO stand for when analysing job roles?
Responda
-
Knowledge, scores, ability and other interests
-
Knowledge, skills, ability and other characteristics
-
Knowledge, scores, attidues and other characteristics
-
Knowledge, scales, ability and other skills
Questão 13
Questão
Selection processes should take into account methods that are:
Responda
-
Valid
-
Reliable
-
Fair
-
All of the above
Questão 14
Questão
BARS are _________ rating scales that assess behaviour
Responda
-
Ability
-
Actual
-
Anchored
-
Accurate
Questão 15
Questão
Job interviews are most effective in predicting job performance when they are:
Responda
-
Long
-
Semi-Structured
-
Structured
-
Intense
Questão 16
Questão
Organisations are most likely to use these selection methods:
Responda
-
Biodata, work sample tests and references
-
Application forms and biodata
-
Graphology and polygraph tests
-
References, psychometrics, interviews
Questão 17
Questão
An example of output performance criteria is:
Responda
-
Sales volume
-
creativity
-
Initiative
-
Absenteeism
Questão 18
Questão
Research on performance ratings indicates that:
Responda
-
peer ratings are more reliable than supervisor ratings
-
supervisor ratings are more reliable than peer ratings
-
peer and supervisor ratings are equally reliable
-
self-ratings are more reliable than peer or supervisor ratings
Questão 19
Questão
Multi-source performance ratings can also be referred to as:
Responda
-
360 feedback
-
180 feedback
-
all round feedback
-
A and B
Questão 20
Questão
Which of the following is not a way of increasing the chances of success when introducing multi-source performance ratings?
Responda
-
give the appraisee a comprehensive pack containing all of the feedback and ratings from each rater to review on their own and plan their development
-
evaluate the system
-
give the apraisee a one to one feedback session
-
use multi source ratings primarily for development
Questão 21
Questão
Albert Bandura explanation of how we learn by others is called:
Questão 22
Questão
Who is known for the instructional systems design model?
Responda
-
Schmidt and Hunter
-
Smith and Carter
-
Goldstein and Ford
-
Bakker and Schaurfeli
Questão 23
Questão
Which is not a phase in the training cycle?
Responda
-
Training needs analysis
-
Training evaluation
-
Training design
-
Training development
Questão 24
Questão
What does HTA stand for?
Questão 25
Questão
Hackman and Oldham core job dimensions include:
Responda
-
Task variety, Skill identity and autonomy
-
Task identity, Skill variety and skill significance
-
Autonomy, Skill identity, and task variety
-
Feedback, Skill variety and task significance
Questão 26
Questão
Which of the following is NOT true of intrinsic rewards?
Responda
-
They are a way of undestanidng why some activities are inherently rewarding
-
Their effect can be undermined by extrinsic rewards
-
They were first decribed and understood in behaviourist
-
They are important for understanding why people will freely choose to do tasks
Questão 27
Questão
Which of the following theorists developed a theory specifically for work motivation?
Responda
-
Herzberg
-
Maslow
-
McCellend
-
Rorschach
Questão 28
Questão
Which of these personality traits is assosciated with higher performance motivation?
Responda
-
Agreeableness
-
Contientousness
-
Extraversion
-
Psyhcotism
Questão 29
Questão
Self efficiancy is an important part of goal setting theory because:
Responda
-
it determines what kind of deefback we need
-
it affects how committed we are to the goasls
-
it can counteract goal complexity
-
it improves our level of satisfaction with the goals
Questão 30
Questão
Which of the following is NOT one of McCellands needs?
Responda
-
Need for Achievement
-
Need for Esteem
-
Need for Affiliation
-
Need for Power
Questão 31
Questão
Which of the following is NOT a component of Vrooms expectancy theory?
Responda
-
Valence
-
Instrumentality
-
Expectancy
-
Efificacy
Questão 32
Questão
Locke and Latham are best known or which approach to motivation?
Questão 33
Questão
The mechanist view of communication in organisations
Responda
-
Sees people as passive recipients of the message
-
focuses on the different ways a message can be intepreted
-
Recognises that we suffer from information overload
-
Explores the impact of IT on communication
Questão 34
Questão
Proxemics is the study of
Responda
-
Body Language
-
The role of interpersonal space in communication
-
Personal relationship at work
-
The impact of personal apperrance on communication
Questão 35
Questão
The kinesic communication channel is often used to
Questão 36
Questão
Which of the following is NOT one of the four main structural of dimensions of communication in organisations
Responda
-
Clarity
-
Complexity
-
Centralisation
-
Configuration
Questão 37
Questão
Jargon is often used
Responda
-
As a shorthand for common work elements
-
To speed up communication with outsiders
-
To avoid having to use email
-
To explain a complex issue in plain language
Questão 38
Questão
Which of the folloing examples of organisational communication are assosociated with a regulative functional network?
Responda
-
Bulletin Boards
-
Policy Statements
-
Verbal Praise
-
Suggestion Boxes
Questão 39
Responda
-
The words we use when we speak
-
The sounds, noise and way we say words not the words themselves
-
The meaning of the words
-
The sumbolic use of the words
Questão 40
Questão
Informal communication networks
Responda
-
Tend to have longer communication chains than formal networks
-
Often contain much of the important communication at work
-
Usually have more women than ment in them
-
Tend to take the form of a wheel
Questão 41
Questão
Real teams can be distinguised from peuedo teams by
Responda
-
The interdependence of the team members
-
Team members having independent objectives
-
Members not being sure whether they are in the team or not
-
The frequence of meetings
Questão 42
Questão
For conceptual tasks, teams perform best when interdependence is
Questão 43
Questão
Self leadership is beneficial for
Responda
-
Manual tasks only
-
All team tasks
-
conceptual tasks only
-
behavioural tasks only
Questão 44
Questão
The google Re. Work project identified which characteristic as the most important in team effectiveness?
Responda
-
Team Cohesion
-
Dependability
-
Psychological Safety
-
Task meaning
Questão 45
Questão
Which of the following has NOT been found to be an important climate element creatice teams?
Responda
-
risk-taking
-
open comunication
-
strong leadership
-
Acceptance of ambiguity
Questão 46
Questão
According to Tuckman's model, what process often follows the initial forming of a team?
Responda
-
Norming
-
Storming
-
Performing
-
Adjourning
Questão 47
Questão
West and Unsworth propose which two dimensions are important to understanding effective teams?
Responda
-
Task reflecivity and Social reflexivity
-
Task reflexivity and Team viability
-
Performance Reflexivity and Social Reflexivity
-
Social Reflexivity and Team Viaibility
Questão 48
Questão
In West's model of team effectiveness 'organisational climate' is considered as what sort of factor?
Responda
-
Input Factor
-
Process Factor
-
Outcome Factor
-
Irrelevant Factor
Questão 49
Questão
According to Kotter (2001), good leadership is about coping with _____ while good management is about coping with ________
Responda
-
Complexity, implentation
-
Strategy, implementation
-
Change, Complexity
-
Complexity, Change
Questão 50
Questão
The Ohio and Michigan studies identified two dimensions of leader behaviour, which together can broadly be labelled
Responda
-
Task focus and time focus
-
initiating stucture and itiating change
-
Employee orientation and consideration
-
People orientation and task orientation
Questão 51
Questão
In Fielders contingency theory of leadership, there are three variables in the leaders situation that need to be assessed. which of the following is NOT one of these variables
Questão 52
Questão
Passive Management by exception is
Responda
-
One of the leader styles identified by Blake and Mouton
-
A form of transactional leadership
-
Also known as contingent reward leadership
-
A form of trandormational leadersip
Questão 53
Questão
The GLOBE project identified some leader attributes that were endorsed positively in most cultures these were
Responda
-
Participative and team oriented
-
Autonomous and humane oriented
-
Team oriented and charismatic
-
Charismatic and participative
Questão 54
Questão
According to the SIT perspective on leadership, which of the following is a key dimension for effective leadership?
Questão 55
Questão
According to Walumbwa, the four key components of authentic leadership include:
Responda
-
Self awareness and Balanced processing
-
Idealised influence and ispirational motivation
-
Internalised Moral perspective and idealised influence
-
Self awareness and individualsised consideration
Questão 56
Questão
According to implicit Leadership Theory, which of the folloing are sources of prejudice
Responda
-
Leadership is associated as more strereotypical of men than women
-
Men feel that women are less interested in leadership positions than men
-
Women displaying leadership behaviours are evaluated less favourably then men
-
A + C
Questão 57
Questão
Gersicks punctuated equilibrium model of chance considers three main compoments which of there is NOT one of them?
Responda
-
Deep Structure
-
Status Quo
-
Reloutionary periods
-
Equilibrium periods
Questão 58
Questão
The first two steps in kotters change model are:
Responda
-
Never let up, incoporate change into the culture
-
Establish a sense of urgency, develop a change vision
-
Establish a sense of urgency, create a guiding coalition
-
Develop a change vision, generate short-term wins
Questão 59
Questão
Action research was developed by Lewin as
Responda
-
A way for ther practioner to implement change
-
A wayfor researchers to identidy clear step-change plans
-
An approach to understanding how groups interact
-
A compromise between the scientific method and intuition
Questão 60
Questão
Which of the following is NOT one of the four factors in Oreg resistance to change measure?
Responda
-
Routine seeking
-
Dsitrust
-
Emotional Reaction
-
Cognitive Rigidity
Questão 61
Questão
Psychosocial transition theory is a way of understanding
Responda
-
The impact of change on social groups
-
Our psychological reactions to change
-
How organisational change affects employees' home lives
-
How change causes mental illness
Questão 62
Questão
In terms of organisational culture, what name does Schien give to the visible organisational structures and processess as manifestations of culture
Responda
-
Features
-
Artefacts
-
Elements
-
Assumptions
Questão 63
Questão
Which of the following is NOT a dimension in Hostedes model of national culture?
Responda
-
Individualism
-
Masculinity
-
Future thinking
-
Power distance
Questão 64
Questão
The GLOBE study of cultural influences at work focused on whcih elements of organisations?
Responda
-
Motivation
-
Selection
-
Climate
-
Leadership
Questão 65
Questão
Changing expectations about careers means that the job for _______ no longer applies to many organisations
Responda
-
Development
-
Learning
-
Life
-
Career
Questão 66
Questão
The _____ is an unwritten set of expectations about how the employee will perform at work, and what they expect from the organisation in return
Responda
-
Psychological contract
-
Cognitive contract
-
Employee contract
-
Proxy contract
Questão 67
Questão
How many stages of development are there in Erikkson's stags of development model?
Questão 68
Questão
Career ____ is the process of guiding people about their career choices
Responda
-
interviweing
-
assessment
-
consultancy
-
counselling
Questão 69
Questão
What is the fourth stage in Super's model?
Responda
-
Exploration
-
Growth
-
Maintenance
-
Decline
Questão 70
Questão
What type of career intervention would allow people to better understand their individual differences and the kind of work that would appeal to their traits, skills, abilities and interests?
Responda
-
Career-counselling
-
Prep for tranisiton
-
Mentoring
-
Developmental programmes
Questão 71
Questão
Which of the activities below could be encouraged to facilitate career progression?
Questão 72
Questão
Nicholsons model is called the ___ cycle
Responda
-
transition
-
socialisation
-
consultancy
-
change
Questão 73
Questão
in the cognitive appraisal of stress, Folman and Lazarus distinguish between primary and secondary appraisal. Secondary appraisal refers to:
Responda
-
An appraisal of an event as potentiallly harmful or beneficial
-
An evaluation of our coping options
-
Listing pros and cons of a situation
-
A decision about whther or not an enxounter is relevant to our well-being
Questão 74
Questão
The cost of work-related stress in organisations can be estiamted in terms of?
Responda
-
Absenteeism
-
Lost productivirty
-
Compensation claims
-
All of them
Questão 75
Questão
Which of the following is an example of personal resources than can eb drawn on in the job demands resoirce model?
Responda
-
Self efficacy
-
Rewards
-
Social support
-
Workload
Questão 76
Questão
Burnout is _______ correlated with engagement and _____ correlated with workaholism
Responda
-
Negatively, Positively
-
Neg, Neg,
-
Pos, Pos,
-
Positively, Negatively
Questão 77
Questão
Which of the following could be an organisational symptom of stress?
Responda
-
Reduced absenteeism
-
High performance
-
Long hours culture
-
Good staff morale
Questão 78
Questão
According to Palmer et al (2004) there are six potential hazards in the workplace, which of these is NOT one of them?
Responda
-
control
-
support
-
responsibility
-
change
Questão 79
Questão
The three stages in Seyle's general adaptaion syndrome model of stress are:
Responda
-
Alarm, resistance, exhaustion
-
Alarm, reaction, exhaustion
-
Alarm, resistance, emotion
-
Alarm, response, exhaustion
Questão 80
Questão
Secondary interventions to manage stress in the workplace focus on :
Responda
-
trying to remove the source of stress
-
providing counselling to employees
-
Encouraging a participative management style
-
Helping employees to modify their reaction to stressors
Questão 81
Questão
In positive psychology, Eudaimonia is the name given to one of the paths to authentic happiness. It involves:
Responda
-
seeking to use and develop the best in ourselves
-
seeking pleasure in our activities
-
seeking to contribute to the wider community
-
seeking to work towards a higher purpose
Questão 82
Questão
students who were categorised as flourishing in Howell's 2009 research were found to have:
Questão 83
Questão
According to Maslow, self-actualisation is:
Responda
-
A good way of motiating people at work
-
Engaged in by the majority of students and young adults
-
A long, difficult process
-
A simple model of motivation
Questão 84
Questão
Humanistic Psychology has been criticised for:
Responda
-
being too optimistic about people
-
not being scientifically rigorous
-
being overly simplistic
-
not tkaing account of the 'dark side' of human nature
Questão 85
Questão
in the broaden-and-build theory of positive emotions, experiencing emotions such as joy or pride can help us develop personal resources such as:
Questão 86
Questão
which of these is NOT a feature of strengths-based development?
Responda
-
identifying your strengths
-
finding ways to use strenghts in your work
-
developing your weaknesses
-
improving relationships with others
Questão 87
Questão
Of all the strengths defined in the Character Strengths and Virtues (CSV) guiide, which virtue is most strongly associated with work satisfaction in jobs directly involving other peple?
Responda
-
Justice
-
Humour
-
Forgiveness
-
Humanity
Questão 88
Questão
The best way to increase the likelihood of flow experiences at work is to:
Responda
-
give employees more holidays
-
give employees more autonomy
-
ensure that employyes have clear goals
-
Introduce flexitime
Questão 89
Questão
Ethical psychological research should be based around these principles:
Responda
-
Informed consent, confidentiality, withdrawal and debriefing
-
Informed consent, confidentiality, clarity and debriefing
-
Informed consent, confidentiality, clarity and rapport
-
Informed consent, consent, rapport, support services
Questão 90
Questão
Which one of the following are examples of the sources of information that evidence based practitioners should use?
Questão 91
Questão
A challenge for many occupational psychologists in promoting evidence-based practice is:
Responda
-
Research results are so contradictory
-
They are often acting in a consultative capacity rather than as final decision makers
-
It is usually better to follow 'gut instinct' than use evidence to make decisions
-
Managers think they know best
Questão 92
Questão
How many questions beginning with A should you ask when considering evidence based practice?
Questão 93
Questão
What evidence should you consider for evidence based practice?
Responda
-
scientific research
-
professional judgement
-
organisational data
-
all of the above
Questão 94
Questão
Which one is NOT what Frese considers to be a factor of the changing nature of work?
Questão 95
Questão
Who used the term soulful when talking about reinventing organisations?
Responda
-
Laloux
-
Lashey
-
Latham
-
Lewis