Copiar e Editar

Human Resources Exam 1

Descrição

- MGMT 324- Exam 1 Quiz sobre Human Resources Exam 1, criado por Shelby Reitz em 28-01-2018.
Shelby Reitz
Quiz por Shelby Reitz, atualizado more than 1 year ago
Shelby Reitz
Criado por Shelby Reitz mais de 6 anos atrás
67
3
0

Resumo de Recurso

Questão 1

Questão
Which of the following is not a primary impact that technology has had on HRM?
Responda
  • It has diminished the role of supervisors in managing employees.
  • It has altered the methods of collecting employment information.
  • It has speeded up the processing of employment data.
  • It has improved the processes of internal and external communications.

Questão 2

Questão
What change is initiated by management to take advantage of targeted opportunities?
Responda
  • proactive
  • intentional
  • reactive
  • negative

Questão 3

Questão
To build human capital in organizations, managers should rely upon staffing programs that focus on:
Responda
  • identifying and hiring the best and brightest talent available.
  • identifying cheap sources of qualified labor.
  • identifying college graduates with the requisite skills.
  • identifying individuals with highly specialized skills.

Questão 4

Questão
The trend towards opening up foreign markets to international trade and investment is knows as:
Responda
  • globalization
  • offshoring
  • outsourcing
  • international economic diversity

Questão 5

Questão
_____ is a process used to translate customer needs into a set of optimal tasks that are performed in concert with one another.
Responda
  • Six Sigma
  • Total Quality Management
  • Reengineering
  • Change Management

Questão 6

Questão
Reengineering:
Responda
  • Fundamentally redesigns business processes to achieve improvements in cost, quality, service, and speed.
  • Focuses on understanding customer needs, doing things right the first time, and striving for continuous improvement.
  • Uses statistical methods to translate customer needs into separate tasks and defining the best way to perform them.
  • Changes the purpose and function of the HR group.

Questão 7

Questão
Which of the following is not an approach used by organizations to try to lower labor costs?
Responda
  • employee leasing
  • productivity enhancements
  • outsourcing
  • employee development

Questão 8

Questão
Layoffs can incur all of the following hidden costs except:
Responda
  • increased training expenses
  • pension and benefit payoffs
  • loss of institutional memory and human capital
  • a paranoid, political workforce

Questão 9

Questão
A fiercely loyal workforce, a recruiting edge, and workers who aren't afraid to innovate are all benefits of:
Responda
  • companies that establish "no layoff" policies
  • downsizing
  • outsourcing
  • productivity enhancements

Questão 10

Questão
It is anticipated that in the future, the American workforce will exhibit:
Responda
  • an increase in ethnic diversity.
  • about the same demographic mix as it does today.
  • a decrease in ethnic diversity.
  • a decrease in the number of older workers.

Questão 11

Questão
Human resources planning is:
Responda
  • the process of anticipating and making provision for movement of people into, within, and out of an organization.
  • a technique that identifies the critical aspects of a job.
  • the process of setting major organizational objectives and developing comprehensive plans to achieve these objectives.
  • the process of determining the primary direction of the firm.

Questão 12

Questão
The process of setting procedures for making decisions about the organization’s long-term goals and strategies is called:
Responda
  • strategic planning.
  • HR planning.
  • job analysis.
  • environmental scanning.

Questão 13

Questão
This group of employees has skills that are quite valuable to a company, but not particularly unique or difficult to replace.
Responda
  • core employees
  • strategic knowledge workers
  • supporting workers
  • partners

Questão 14

Questão
A qualitative approach to demand forecasting can include any of the following except:
Responda
  • trend analysis.
  • the Delphi technique.
  • soliciting expert opinions.
  • management forecasts.

Questão 15

Questão
Trend analysis includes all of the following steps except:
Responda
  • soliciting expert opinions.
  • selecting a business factor.
  • computing a productivity ratio.
  • plotting historical trends.

Questão 16

Questão
The Delphi technique
Responda
  • attempts to decrease subjectivity of forecasts
  • is a quantitative methods
  • uses sophisticated statistical tools for forecasting
  • is a method of reducing hiring costs

Questão 17

Questão
A graphical representation of all organizational jobs along with the numbers of employees currently occupying those jobs and future employment requirements is called:
Responda
  • a staffing table.
  • an organization chart.
  • a skills inventory.
  • career planning

Questão 18

Questão
An analysis of the number and percentage of employees in each job from year to year, with proportions of those who are promoted, demoted, transferred, or exit the organization is called:
Responda
  • a Markov analysis.
  • a staffing table.
  • a skills inventory.
  • modeling.

Questão 19

Questão
Talent inventories can be used to develop ____, which list current jobholders and identify possible replacements.
Responda
  • replacement charts
  • staffing tables
  • trend models
  • Markov analysis

Questão 20

Questão
The process of identifying, developing, and tracking key individuals so that they may eventually assume top-level positions is:
Responda
  • predicted change.
  • target forecasting.
  • succession planning.
  • replacement selection.

Questão 21

Questão
Bona fide occupational qualifications can:
Responda
  • permit discrimination by an employer
  • require reasonable accommodation on the part of the employer
  • be based on employer preference
  • be used to identify adverse impact

Questão 22

Questão
The employment of individuals in a fair and nonbiased manner is called
Responda
  • equal employment opportunity
  • affirmative action
  • civil rights policy
  • uniform guidelines

Questão 23

Questão
An employee alleging discrimination can sue both the manager (or supervisor) of a company and the company itself because:
Responda
  • the manager or supervisor perform their job as agents of the company
  • the company provided EEO training to the manager
  • EEO law provides for it
  • the employee can sue the company, but not the manager or supervisor

Questão 24

Questão
Which of the following groups would not fall under the broad definition of protected classes?
Responda
  • white men
  • people above 55
  • women
  • African Americans

Questão 25

Questão
Major federal equal employment opportunity laws attempt to correct social problems of interest to particular groups of workers called:
Responda
  • protected classes.
  • significant worker classes.
  • privileged classes.
  • equal employment classes.

Questão 26

Questão
Employers that pay men and women a different salary are violating the Equal Pay Act only if the pay difference is a result of:
Responda
  • performing work of similar skill effort and responsibility under similar conditions.
  • incentive plans.
  • merit.
  • seniority

Questão 27

Questão
The Americans with Disabilities Act does not:
Responda
  • provide protection for compulsive gambling
  • require employers to make reasonable accommodation to disabled persons.
  • define disability as a physical or mental impairment that substantially limits one or more major life activities.
  • prohibit employers from using selection procedures that screen out disabled persons.

Questão 28

Questão
Which of the following is not an example of sexual harassment?
Responda
  • paying a man more than a woman for doing the same job
  • promoting a female employee after she agrees to an after-work date
  • permitting the work environment to be hostile, intimidating, or offensive
  • allowing a customer to demand sexual favors from an employee

Questão 29

Questão
Which of the following are the two forms of sexual harassment recognized by the EEOC:
Responda
  • quid pro quo and hostile environment.
  • traditional and work environment.
  • on the job and off the job.
  • good intentions and discriminatory.

Questão 30

Questão
To comply with the Immigration Reform and Control Act, employers should do all of the following except:
Responda
  • refuse to hire immigrants.
  • verify the citizenship or immigration status of their employees.
  • present form I-9 for inspection upon request.
  • complete and retain form I-9.

Questão 31

Questão
In a fast-moving environment where job analysis must accommodate change, many organizations may adopt a ____, where the emphasis is placed on characteristics of successful performers rather than standard duties.
Responda
  • Competency Based Analysis
  • Strategic Analysis of Jobs
  • Team Based Analysis
  • Dynamic Job Analysis

Questão 32

Questão
Most job descriptions contain all of the following except a:
Responda
  • job evaluation section.
  • job duties section
  • job title.
  • job identification section.

Questão 33

Questão
A statement of the knowledge, skills, and abilities required to perform a job is a:
Responda
  • job specification.
  • job requirement.
  • job position.
  • job objective.

Questão 34

Questão
Employers must be able to show that job specifications:
Responda
  • relate specifically to the duties of the job.
  • describe fully the actual tasks, duties, and responsibilities of the job.
  • are non-related to job descriptions.
  • contain the criteria for evaluating the performance of the holder of the job.

Questão 35

Questão
A job description is:
Responda
  • a statement of the tasks, duties and responsibilities of a job
  • a statement of the knowledge, skills, and abilities required to perform work.
  • the different duties and responsibilities performed by one employee.
  • a group of related activities and duties.

Questão 36

Questão
The Americans with Disabilities Act requires that job duties and responsibilities:
Responda
  • be essential job functions for job success.
  • be adjusted to describe the reasonable accommodations that the employer is willing to provide
  • be limited to not more than twenty individual job tasks.
  • be written by job incumbents most familiar with the job

Questão 37

Questão
Which of the following is not a method to gather job analysis information?
Responda
  • applications
  • diaries
  • questionnaires
  • observations

Questão 38

Questão
The O*NET database:
Responda
  • includes descriptions of over 12,000 jobs and collects and publishes data on a continuous basis
  • is the on-line publication of each yearly Dictionary of Occupational Titles
  • is available only on a subscription basis
  • reduces the Dictionary of Occupational Titles to less than 500 job descriptions

Questão 39

Questão
A job-analysis approach that utilizes an inventory of the various types of work activities that can constitute any job is known as:
Responda
  • functional job analysis
  • the critical incident method
  • task inventory analysis
  • competency-based analysis

Questão 40

Questão
The objective of the critical incident method of job analysis is to:
Responda
  • identify critical job tasks.
  • prioritize job duties and responsibilities.
  • provide information for job evaluation based on the 'critical' value of the job
  • challenge the employees with their false statements

Quer criar seus próprios Quizzes gratuitos com a GoConqr? Saiba mais.

Semelhante

HRCI Glossary of Terms A-N
Sandra Reed
PHR and SPHR Practice Questions
Elizabeth Rogers8284
SPHR PREP
jay Show
Compensation and Benefits/Total Rewards (2)
Van T
Business Management and Strategy
Van T
Português - 3 - Ortografia e acentuação
glenerdourado
Phrasal Verbs - Inglês #9
Eduardo .
Vestibular - Guia de Estudos
Alessandra S.
Geologia 10º Ano
Maria Ferreira
Cálculo: Equações Diferenciais
Luciana Amaral Pereira Freire
PODER EXECUTIVO I
Mateus de Souza
Explore a Biblioteca