Questão 1
Questão
Supervisor are typically required to have a boarder understanding of Administration and operation then guards.
Questão 2
Questão
When Writing a report always remember to include 5H & 1 W ?
Questão 3
Questão
Report has 3 parts ?
Questão 4
Questão
Narrative reports have a 3 parts ?
Questão 5
Questão
A Supervisor act on observation of the guards that affect the Client?
Questão 6
Questão
What is the Morale ? —— Morale is the Mendel condition of an individual or Group with Regard to the tusk at hand
Questão 7
Questão
Security Supervisor mostly communicate with...?
Responda
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Guard
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Client
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Manager
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Public
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Al of the above
Questão 8
Questão
Leadership is the ability to inflows and motivate people do to something ?
Questão 9
Questão
When dealing with the police Private Security should know ....?
Questão 10
Questão
Enforcing the Security law with fine and prosecution through a process of daily monitoring and review ?
Questão 11
Questão
How many types of interviews ?
Responda
-
Client
-
Witnesses
-
Guards
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None of the above
-
All of the above
Questão 12
Questão
A supervisor is a key link in the chain between guard and management and client ?
Questão 13
Questão
It’s better to use black ink for Print documents ?
Questão 14
Questão
You must one paid your salary through the wages production system ?
Questão 15
Questão
A procedure is a written set off instruction that described how to perform a particular act or sequence of act ?
Questão 16
Questão
What is the Mental condition ? It’s a feeling rather than something tangible ?
Questão 17
Questão
The Note book is only for supervisor protection ?
Questão 18
Questão
Security guard report can be a weapon ?
Questão 19
Questão
One of the fundamental roles of the security is to assist in an emergency ?
Questão 20
Questão
As a supervisor one of your primary roles is client’s satisfaction ?
Questão 21
Questão
Morale can be good or bad ?
Questão 22
Questão
Managers are implementers and supervisor are planners ?
Questão 23
Questão
Motivation + satisfaction = Hard working Employee ?
Questão 24
Questão
How many types of Risk ?
Responda
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Personal
-
Property
-
Liability
-
All of the above
Questão 25
Questão
A security supervisor is typically tasked with the responsibilities for security staff at a work site or group sites ?
Questão 26
Questão
Being a supervisor is not the same as line of employee
Questão 27
Questão
Leadership is not a job , it’s an activity ?
Questão 28
Questão
Both management and leadership are skilled task in an organization, but while Manager providing direction leader carry an organization forward ?
Questão 29
Questão
To be accountable mean to be responsible Or answerable for something ?
Questão 30
Questão
Supervisor has specific accountabilities of three groups - Employee, Company and client ?
Questão 31
Questão
Accountabilities - Being accountable means that you have ownership of your responsibilities ?
Questão 32
Questão
Security supervisor can’t solve the all problem?
Questão 33
Questão
Good team work means working in co-operation towards a common goal ?
Questão 34
Questão
Security work is team work, there is always a team either right there or in the background ?
Questão 35
Questão
Effective communication is skill of being able to give someone the right message in the right way to ensure that it is understood as intended ?
Questão 36
Questão
How to deal with prejudice personally; ignore it , address it, and tell to someone, change your own behavior ?
Questão 37
Questão
Morale; mental condition- it is a feeling rather than something tangible ?
Questão 38
Questão
Motivation, scarification hard working employees ?
Questão 39
Questão
Motivation - to motivate is to create a situation that causes someone to act in certain way ?
Questão 40
Questão
Satisfaction - to satisfy is to do something that create a sense of qualification ?
Questão 41
Questão
Couching can include ?
Responda
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Sharing expertise
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Advice how to deal with the situation
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Advising on correct behavior
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Supporting individual skills development and growth
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Defining work goal
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Providing employees development through coaching has a number of benefits
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All of the above
Questão 42
Questão
Guards are often called to deal with the fire both, large or small ?
Questão 43
Questão
A supervisor ensures that guards are properly prepare for and can carry out and assignment ?
Questão 44
Questão
Orientation : is the term typically used for training delivered at work site, usually in relation to that work site ?
Questão 45
Questão
Continual improvement is a strategy for service success, it means always looking for a way to improve your service process ?
Questão 46
Questão
Emergency situation could be Manmade or natural ?
Questão 47
Questão
Complain can be made ; verbally , in writing , anonymously ?
Questão 48
Questão
Being a good coach require that you are practice five specific behavior in your...
Responda
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Work place
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Respect and co operation
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Trust
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Learning
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Support
-
Empathy
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All of the above
Questão 49
Questão
Continual improvement is a strategy for service success it means always looking for a way to improve your service process ?
Questão 50
Questão
Risk management is the common term for the management risk to an organization assists from potential threats ?