Questão 1
Questão
Myers-Briggs Type Inventory (MBTI test) is based on the following Basic Personality Areas
Responda
-
External or Internal;
Senses or Intuition;
Smart or Feeling;
Judging or Perceiving;
-
External or Internal;
Sensing or Intuition;
Thinking or Feeling;
Judging or Perceiving;
-
Dominant;
Steadiness; Influence;
Compliant;
-
Director;
Socializer;
Relater;
Analyzer;
-
Extroverted or Introverted;
Sensing or Intuitive;
Thinking or Feeling;
Judging or Perceiving;
Questão 2
Questão
Which of the given is not a type of Non Verbal Communication (NVC) ?
Questão 3
Questão
The words "Submissive, Timid, Quiet, Reluctant to speak, Reactive" correspond to the following style of communication:
Responda
-
Assertive
-
Passive
-
Aggressive
-
Passive Aggressive
Questão 4
Questão
What are three methods of motivation others (which are more likely to work on long period of time)
Responda
-
Fear, Negative Reinforcement, Personal Control
-
Carrots, Sticks and Money
-
Fear, Positive Reinforcement, Personal Growth
-
Candies, Stick, Money
-
Courage, Positive Reinforcement, Personal Development
Questão 5
Questão
Smallest size capable of performing task effectively. Is this sentence true or false?
Questão 6
Questão
Centralized organizations;
More complex hierarchies;
Large gaps in compensation, authority and respect - according to this characteristics we can conclude that this socity has
Responda
-
High PDI index
-
High IDV index
-
Middle PDI index
-
Low PDI index
-
Low MAS index
Questão 7
Questão
7%-38%-55% Principle means that
Responda
-
55% of the message is delivered through the speaker's tone
-
38% is delivered through the nonverbal communication
-
55% of the message comes from nonverbal communication
-
38% is delivered through the speaker’s tone,
-
7% is delivered through the nonverbal communication
Questão 8
Questão
Smallest size capable of performing task effectively. Is this sentence true or false?
Responda
-
Верно(True)
-
Неверно(False)
Questão 9
Questão
According to the following personality characteristics:
- Relationship-oriented
- “Big Picture” people
- Prefer a faster-paced atmosphere
- Gather information verbally
- Like to brainstorm and collaborate
- this person more likely to be a ...
Responda
-
Thinker
-
Relator
-
Director
-
Socializer
Questão 10
Questão
What does Haptic communication mean?
Responda
-
How mammals show emotion reliably in their faces
-
How people and other animals communicate via touching
-
How people use and perceive the physical space around them
-
How people use non verbal cues in their speach
-
How people percive information via colours
Questão 11
Questão
What is the most influencing factor in interaction process accoeding to first lecture?
Responda
-
Motivation
-
Culture
-
Communication style
-
Personality Type
-
Environment
Questão 12
Questão
Focuses on the degree the society embraces or does not embrace long-term devotion to traditional, forward-thinking values this description is true for _____ Hofstede’s Cultural Dimension
Questão 13
Questão
What are the levels of interaction size?
Responda
-
Local
Domestic
International
Worldwide
-
Face to face
Face to Group
Group to Face
Group to Group
-
One on one
Small team
Large team
Across teams
Organizational
-
Small
Big
Large
Huge
-
Local
Domestic
Regional
Corporational
Questão 14
Questão
According to the following personality characteristics:
- Driven, task-oriented and like to be in control
- Focus on change, growth and goals
- Appear confident
- Enjoy challenges and risks
- Good problem solvers and leaders, - this person more likely to be a ...
Responda
-
Relator
-
Socializer
-
Director
-
Thinker
Questão 15
Questão
Focuses on the level of tolerance for uncertainty and ambiguity within the society
- this description is true for _____ Hofstede’s Cultural Dimension
Questão 16
Questão
What are the steps of Decision Making (пусто) (пусто) (пусто) (пусто)
Questão 17
Questão
According to Maslow's Hierarchy of Needs we have need in family and acceptance within a group at level (from bottom to top) -
Questão 18
Questão
What are the tips for active listeting?
Responda
-
Show you are listening
-
Provide feedback
-
Lack of interest
-
Show you understand
-
Distracting delivery
-
Pay attention
Questão 19
Questão
- Do many things at once
- Are highly distractible and subject to interruptions
- Consider an objective to be achieved, if possible
- Are committed to people and human relationships - these characteristics are more tend to .... person
Questão 20
Questão
Most people are as good at listening as they are at talking?
Is this sentence False or True?
Questão 21
Questão
Focuses on the importance society puts on individual achievement
- this description is true for _____ Hofstede’s Cultural Dimension
Questão 22
Questão
Focuses on the importance a society places on masculine or feminine behavior - this description is true for _____ Hofstede’s Cultural Dimension
Questão 23
Questão
What are the essential conditions for successful team performance?
Выберите один ответ:
Responda
-
Productivity
Collaboration
Learning
Integration
-
Goal setting Organization
Collaboration
Integration
-
Organizational Context
Team Design
Team Culture
-
Productivity
Cohesion
Learning
Integration
-
Required skills and knowledge,
Proper motivation and effort,
Coordinating and communicating activities
Questão 24
Questão
What is Social Loafing?
Responda
-
People exert less effort in social activities
-
People exert more effort in social activities
-
People exert more effort in group than on own
-
People do not exert any efforts in social activities
-
People exert less effort in group than on own
Questão 25
Questão
What are the course assignments?
Responda
-
a. Reading, Writing, Speaking, Listening
-
b. Reading assignments, Role-plays, Case studies, Listening
-
c. Exercises, Role-plays, Video-Analysis, Case Studies
-
d. Exercises, Role-plays, Video-analysis, Essays
-
e. Case studies, Role-plays, Video analysis, Essays
Questão 26
Questão
The words "Expressive, Candid, Dialogue, Seeking to understand, Listens, Reasonable" correspond to the following style of communication:
Responda
-
Passive
-
Aggressive
-
Passive Aggressive
-
Assertive
Questão 27
Questão
According to the following personality characteristics:
- Analytic problem-solvers
- Focus on logic and content
- Detailed oriented
- Like process and structure
- Avoid risk, compensate by planning, - this person more likely to be a ...
Responda
-
Thinker
-
Socializer
-
Relator
-
Director
Questão 28
Questão
What are 5 dysfunctions of a team?
Responda
-
Trust, Conflict, Commitment, Accountability, Results
-
Trust, Conflict, Commitment, Accountability, Interests
-
Trust, Conflict, Negotiation, Accuracy, Results
-
Trust, Conflict, Negotiation, Accuracy, Interests
-
Trust, Conflict, Negotiation, Accountability, Results
Questão 29
Questão
Hofstede's Culture dimensions consist of the following:
Responda
-
PDI, IDV, MAS, UAI, LTO VI
-
PDI, IDV, MAS, UAI, LTO
-
PDI, IDV, MAS, USI, LTO
-
PDI, IDV, FEM, UAI, LTO
-
PDI, DIV, MAS, UAI, LTO
Questão 30
Questão
The following characterstics of team performance are more likely to testify about : Shared vision
Team functions independently
Focus on over-achieving goals
High degree of autonomy
Responda
-
Performing Phase
-
Storming Phase
-
Ubnorming Phase
-
Forming Phase
-
Norming Phase
Questão 31
Questão
When you provide a feedback, what rules you should follow?
Responda
-
Balance positive and negative; Be specific and nonjudgmental; Provide suggestions and guidance; Be timely
-
Balance positive and negative; Be specifiс and SMART; Provide open guidance; Time is not important
-
Balance positive and negative; Be specifiс; Provide true judgement; Time is not important
-
Balance positive and negative; Be specifiс and SMART; Provide open guidance; Be timely
-
Balance positive and negative; Be specifiс and SMART; Provide suggestions and guidance; Time is not important
Questão 32
Questão
High value placed on people's time and their need for privacy and freedom;
An enjoyment of challenges, and an expectation of individual rewards for hard work;
Respect for privacy - according to this characteristics we can conclude that this society has
Responda
-
High MAS index
-
High IDV index
-
Middle PDI index
-
High PDI index
-
Low IDV index
Questão 33
Questão
What are the goals of this course?
Responda
-
Improve skills in Communication, Conflict resolution, Leadership, Negotiations, Teamwork, Situation analysis and Decision making
-
111
Questão 34
Questão
College students listen to about 50% of what is said and remember 25% of the content after 2 days. Is this sentence True or False?
Responda
-
Верно(True)
-
Неверно(False)
Questão 35
Questão
MBTI personality style ESTJ is stated for:
Responda
-
a. Extraverted;
Sensing;
Trusting;
Judging;
-
b. Extroverted;
Smart;
Thinking;
Judging;
-
c. External;
Smart;
Thinking;
Judging;
-
d. Extroverted;
Sensing;
Thinking;
Judging;
-
e. External;
Senses;
Smart;
Judging;
Questão 36
Questão
What are the phases of Bruce Tuckman’s Phases of Group Development?
Responda
-
Forming, Starting, Nurturing, Performing.
-
Framing, Starting, Norming, Performing
-
Forming, Starting, Nurturing, Performing
-
Forming, Storming, Norming, Performing
-
Framing, Storming, Norming, Performing
Questão 37
Questão
What does Chronemics study ?
Questão 38
Questão
Body language is a form of non-verbal communication, consisting of :
Questão 39
Questão
Do one thing at a time
Concentrate on the job
Take time commitments seriously
Are committed to the job - these characteristics are more tend to .... person
Questão 40
Questão
How many Role-Plays the students will complete in this course?
Questão 41
Questão
According to Edward T. Hall how many levels of personal reaction exist?
Questão 42
Questão
How many Video-Analysis the students will complete in this course?
Questão 43
Questão
What are the components of Culture in accordance with Hofstede's onion model?
Responda
-
Values, Rituals, Heroes, Symbols
-
Environment, Context, Experience, Traditions
-
Science, Education, Art, Literature
-
Art, Literature, Music, Songs
-
Values, Behavior, Believes, Religion
Questão 44
Questão
The following characterstics of team performance are more likely to testify about :
High dependence on leader
Little agreement on goals
Unclear roles and responsibilities
Lack of process
Team members test boundaries
Responda
-
Performing Phase
-
Forming Phase
-
Norming Phase
-
Ubnorming Phase
-
Storming Phase
Questão 45
Questão
What kind of emotion are expressed on face of the woman?
Responda
-
Disgust
-
Interest
-
Contempt
-
Fear
-
Surprise
Questão 46
Questão
Platinum Rule theory is based on the following Basic Personality Areas
Responda
-
Extroverted or Introverted;
Sensing or Intuitive;
Thinking or Feeling;
Judging or Perceiving;
-
External or Internal;
Sensing or Intuition;
Thinking or Feeling;
Judging or Perceiving;
-
Director;
Socializer;
Relater;
Analyzer;
-
External or Internal;
Senses or Intuition;
Smart or Feeling;
Judging or Perceiving;
-
Dominant;
Steadiness; Influence;
Compliant;
Questão 47
Questão
What are three factors that mostly influence nonverbal communication?
Questão 48
Questão
Group size does influence human interactions. Is this sentence true or false?
Responda
-
Верно(True)
-
Неверно(False)
Questão 49
Questão
When you receive a feedback what areas you should pay your attention to?
Questão 50
Questão
Please, match the influencing factors:
Questão 51
Questão
Maslow’s Hierarchy of Needs comprised of the following:
Responda
-
Self-actualization, Estate, Belonging, Safety, Physiological
-
Self-actualization, Esteem, Belonging, Safety, Physiological
-
Self-management, Estate, Belonging, Society, Physiological
-
Self-actualization, Esteem, Belonging, Society, Physiological
-
Self-actualization, Esteem, Belonging, Safety, Psychological
Questão 52
Questão
What are three types of communication style?
Questão 53
Questão
What does Proxemics study?
Responda
-
How people percive information via colours
-
How people use non verbal cues in their speach
-
How mammals show emotion reliably in their faces
-
How people use and perceive the physical space around them
-
How people and other animals communicate via touching
Questão 54
Questão
What factors influence Motivation
Responda
-
Intrinsic; Extrinsic
-
Carrots and Sticks
-
Interests, Rights, Power
-
Rewards, Penalties, Consequences
-
Time frame, Resources, Costs
Questão 55
Questão
What are types of communication style?
Responda
-
Aggressive, Passive, Assertive
-
Decisive, Aggressive
-
Persuasive, Decisive
-
Persuasive, Decisive, Passive
Questão 56
Questão
The following characterstics of team performance are more likely to testify about : Difficulties with decision making
Team members compete for position
Some increase in clarity of purpose
Cliques and factions form
Responda
-
Performing Phase
-
Forming Phase
-
Norming Phase
-
Ubnorming Phase
-
Storming Phase
Questão 57
Questão
If we examine "gentlemanity" as an artificial culture, to which level of culture onion will Sir Don Quijote of La Mancha refer?
(Дон Кихот - центральный персонаж из произведения Мигеля де Сервантеса)
Questão 58
Questão
This face is expressing…
Responda
-
Embarrassment
-
Fear
-
Sadness
-
Surprise
Questão 59
Questão
"Determining whether the problem you are defining is a root cause" is related to the following step of Decision Making
Questão 60
Questão
"80/20 Rule" is used in the following Decision-Making Technique
Responda
-
Pair Comparison
-
Pareto Analysis
-
T-Charts
-
SWOT
-
Cost/Benefit Analysis
Questão 61
Questão
What is the key interaction for this course amoun human interaction examples?
Responda
-
Desicion making
-
Sales
-
Marketing
-
Eco area
-
Family creation
Questão 62
Responda
-
Flirtatiousness
-
Interest
-
Happiness
-
Politeness
Questão 63
Questão
An integrated model of successful team performance comprised of the following:
Responda
-
Forming, Starting, Nurturing, Performing
-
Forming, Norming, Performing
-
Forming, Storming, Norming,
-
Calling, Carrying, Completion
-
Team Context, Essentional Conditions, Team Performance
Questão 64
Questão
The following characterstics of team performance are more likely to testify about Agreement and consensus formed
Clear roles and responsibilities
Large decisions made by group agreement
Smaller decisions delegated
Responda
-
Ubnorming Phase
-
Forming Phase
-
Norming Phase
-
Storming Phase
-
Performing Phase
Questão 65
Questão
Job Performance = Ability x __________
Responda
-
Connection
-
Money
-
Skills
-
Motivation
-
Fear
Questão 66
Questão
What’s the optimal group size?
Responda
-
18 - 22
-
4-7
-
12 - 21
-
15 - 20
-
7 - 15
Questão 67
Questão
Flatter organizations.
Supervisors and employees are considered almost as equals - according to this characteristics we can conclude that this society has
Responda
-
High PDI index
-
Low PDI index
-
Middle PDI index
-
Low IDV index
-
High MAS index
Questão 68
Questão
According to the following personality characteristics:
- Relationship-oriented
- Loyal, supportive and reliable
- Foster sincere, long-lasting relationships
- Work well in teams
- Prefer stability, - this person more likely to be a ...
Responda
-
Relator
-
Director
-
Thinker
-
Socializer
Questão 69
Questão
Which skill is more likely be considered as the one for an effective manager (in context of people management)?
Questão 70
Questão
Focuses on the degree of equality or inequality between people within society in the country
- this description is true for _____ Hofstede’s Cultural Dimension
Questão 71
Questão
"Participants asked to pull on rope The more people in the group, the more individual efforts decreased" - which team problem is described above
Responda
-
Lack of motivation
-
Lack of time
-
Performing Phase
-
Social Loafing
-
Lack of money
Questão 72
Questão
The words "Forceful, Bombastic, In Your face, Intimidating, Monopolizing" correspond to the following style of communication:
Responda
-
Aggressive
-
Passive Aggressive
-
Passive
-
Assertive
Questão 73
Questão
The Three C’s of Intrinsic Motivation:
Responda
-
Community, Collectivism, Cooperation
-
Context, Cost, Carrot
-
Cost, Control, Community
-
Collaboration, Content, Choice
-
Control, Cooperation, Colleagues
Questão 74
Questão
What kind of emotion are expressed on face of the woman?
Responda
-
Interest
-
Surprise
-
Disgust
-
Fear
-
Contempt
Questão 75
Questão
In managing Human interaction should we plan the interaction whenever we are not time limited?
Responda
-
No, it is not necessary - at work all staff are perfectly trained to act according with code.
-
Yes, of course. Human Interaction is more likely to contain unpredictable factors.
Questão 76
Questão
What is the least influencing factor in interaction process accoeding to first lecture?
Responda
-
Culture
-
Personality Type
-
Motivation
-
Communication style
-
Environment
Questão 77
Questão
RAPID (in desicion making) states for
Responda
-
Recommend
Agree
Perform
Input
Decide
-
Recommend
Agree
Perform
Influence
Decide
-
Recommend
Advise
Perform
Influence
Decide
-
Recommend
Argue
Perform
Influence
Decide
-
Recommend
Advise
Perform
Input
Decide
Questão 78
Questão
Many societal conventions;
People are expressive, and are allowed to show anger or emotions, if necessary;
A high energy society, if people feel that they are in control of their life instead of feeling overwhelmed by life's vagaries - this characteristics describes a society with ...
Responda
-
High PDI index
-
High UAI index
-
High MAS index
-
High IDV index
-
Middle PDI index
Questão 79
Questão
This face is expr
Responda
-
Sadness
-
Pain
-
Anger
-
Disgust
Questão 80
Questão
This face is expressing
Responda
-
Embarrassment
-
Sadness
-
Amusement
-
Shame
Questão 81
Questão
This face is expressing
Responda
-
Pride
-
Contempt
-
Excitement
-
Anger
Questão 82
Questão
This face is expressing
Responda
-
Fear
-
Interest
-
Surprise
-
Compassion
Questão 83
Questão
This face is expressing
Responda
-
Sadness
-
Shame
-
Disgust
-
Contempt
Questão 84
Questão
This face is expressing
Responda
-
Anger
-
Pain
-
Disgust
-
Sadness
Questão 85
Questão
This face is expressing
Responda
-
Desire
-
Embarrassment
-
Flirtatiousness
-
Love
Questão 86
Questão 87
Responda
-
Compassion
-
Sadness
-
Interest
-
Anger
Questão 88
Responda
-
Amusement
-
Desire
-
Surprise
-
Excitement
Questão 89
Responda
-
Surprise
-
Interest
-
Desire
-
Happiness
Questão 90
Responda
-
Sadness
-
Shame
-
Disgust
-
Compassion
Questão 91
Responda
-
desire
-
Disgust
-
Love
-
Contempt
Questão 92
Responda
-
shame
-
Pride
-
Sadness
-
Embarrassment
Questão 93
Responda
-
Politeness
-
Happiness
-
Desire
-
Compassion
Questão 94
Responda
-
Embarrassment
-
Shame
-
Sadness
-
Love
Questão 95
Responda
-
Guilt
-
Sadness
-
Pain
-
Disgust
Questão 96
Responda
-
Satisfaction
-
Love
-
Flirtatiousness
-
Compassion