Questão 1
Questão
Which of the following is a management issue central to strategy implementation and execution?
Responda
-
devising policies
-
revising reward and incentive plans
-
developing an effective human resources function
-
minimizing resistance to change
-
all of the above
Questão 2
Questão
Which of the following is NOT true about objectives?
Responda
-
they should use terms like "maximize", "minimize" and "as soon as possible".
-
they should be consistent.
-
they should have an appropriate time dimension.
-
they should be communicated troughout the organization.
-
they should be measurable.
Questão 3
Questão
Considerable time and effort should be devoted to assuring objectives are well conceived because they represent the basis for
Questão 4
Questão
What term is used to describe specific guidelines, methods, procedures, rules, forms and administrative practices established to support and encourage work toward stated goals?
Responda
-
policies
-
long-term objectives
-
strategies
-
values
-
annual objectives
Questão 5
Questão
Which is NOT a characteristic of policies
Responda
-
represent the basis of allocating ressources
-
let both employees and managers know what is expected of them
-
allow coodination across organizational units
-
reduce the amount of time managers spend making decisions
-
provide a basis for management control
Questão 6
Questão
what are the three categories of approches for managing and resolving conflict?
Responda
-
avoidance, defusion, and confrontation
-
avoidance, apathy, and defusion
-
defusion, apathy, and avoidnance
-
ignorance, indifference, and apathy
-
indifference, avoidance, and role-playing
Questão 7
Questão
Which approch for managing and resolving conflict involves exchanging members of conflicting parties so that each can gain an appreciation of the other's point of view?
Responda
-
confrontation
-
avoidance
-
defusion
-
compliance
-
resistance
Questão 8
Questão
why do changes in company strategy often require changes in the way an organization is structred?
Responda
-
structure should be designed to facilitate the strategic pursuit of a firm.
-
structure dictates how objectives and policies will be established.
-
sturcture dictates how ressources will be allocated.
-
all of the above.
-
none of the above.
Questão 9
Questão
What type of organizational structure promotes specialization of labor and allows rapid decision making?
Questão 10
Questão
What is the most complex form of organizational structure?
Responda
-
Divisonal
-
Strategic Business Unit
-
Matrix
-
Functional
-
Geographic
Questão 11
Questão
Which way of adapting organizational structure is primarily concerned with shareholder well-being rather then employee well-being?
Responda
-
Benchmarking
-
Reengineering
-
Product redesign
-
Process management
-
Restructuring
Questão 12
Questão
All of the following are ways and means for altering an organization's culture EXCEPT