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Logistics Exam 1

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Quiz sobre Logistics Exam 1, criado por gianmarcoleri em 07-10-2014.
gianmarcoleri
Quiz por gianmarcoleri, atualizado more than 1 year ago
gianmarcoleri
Criado por gianmarcoleri aproximadamente 10 anos atrás
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Resumo de Recurso

Questão 1

Questão
Globalization has had little effect on consumers.
Responda
  • True
  • False

Questão 2

Questão
Cost/Value refers to
Responda
  • getting the best value for the money spent.
  • U.S. firms competing in the global arena.
  • the importance of cost and value at the very end of the supply chain.
  • product variety.

Questão 3

Questão
Supply chain managers no longer need to worry about sub-optimization in light of today’s technology.
Responda
  • True
  • False

Questão 4

Questão
A key element in Wal-Mart’s ability to discount brand name products was an understanding of the criticality of efficiency in its logistics and supply chain system.
Responda
  • True
  • False

Questão 5

Questão
Outsourcing is a fairly new concept.
Responda
  • True
  • False

Questão 6

Questão
Supply and demand has become less volatile as managers become more adept at controlling the elements.
Responda
  • True
  • False

Questão 7

Questão
Traditionally, information has been viewed as flowing in the opposite direction of products, that is, from the market/customer back to the wholesalers, manufacturers, and vendors.
Responda
  • This is still true and has not changed.
  • Computerization has greatly increased the flow of information from the source.
  • The “Big Box” stores have developed their own sources.
  • None of these answers

Questão 8

Questão
Even though there are references to supply chain management in the 1980s, SCM did not capture the attention of senior-level management until the 1990s.
Responda
  • True
  • False

Questão 9

Questão
The first decade of the twenty-first century was a period of rapid change for organizations, especially businesses.
Responda
  • True
  • False

Questão 10

Questão
One of the major challenges of supply chain management is
Responda
  • forward buying.
  • maintaining the visibility of inventory.
  • building safety-stock inventory
  • pushing inventory back to vendors.

Questão 11

Questão
The challenge to develop and sustain an efficient and effective supply chain(s) requires organizations to address a number of issues. Which is not included?
Responda
  • Complexity
  • Inventory deployment
  • Inventory carrying costs
  • Technology

Questão 12

Questão
The U.S. transportation system was deregulated in the 1930s and 1940s in response to economic conditions and World War 2.
Responda
  • True
  • False

Questão 13

Questão
It is predicted that social networks such as Facebook and Twitter will influence supply chains because of their impact on customer demand and the speed of information transfers.
Responda
  • True
  • False

Questão 14

Questão
Performance measurement is important because
Responda
  • it allows firms to rate competitors.
  • without it, managers would not know how the global economy is doing.
  • companies presently operating in the European Economic Community need to understand how its competitors are doing.
  • lower-level metrics in an organization must connect directly to the high-level performance to achieve goals.

Questão 15

Questão
The Supply Chain Concept
Responda
  • is very new and considered cutting edge technology.
  • is highly dependent of computerization.
  • is not always well understood by senior managers.
  • developed from the previous Physical Distribution concept.

Questão 16

Questão
Which of the below is not one of the external forces driving the rate of change and shaping our economic and political landscape?
Responda
  • Government policy
  • Technology
  • Environmental concerns
  • Globalization

Questão 17

Questão
A critical outcome of the supply chain is to deliver
Responda
  • profits.
  • the right product to the right place.
  • cost/value.
  • on management's expectations.

Questão 18

Questão
Complexity in the supply chain is caused by
Responda
  • the number of SKUs.
  • locations of customers and suppliers.
  • transportation requirements.
  • All of these answers.

Questão 19

Questão
Most retailers are essentially supply chain companies since
Responda
  • they dominate the consumer market.
  • own their warehouses and trucks.
  • they buy products produced by others.
  • engage in off-shore sourcing.

Questão 20

Questão
SAB should examine their off-shore purchasing policy, even though the products are sourced from the U.S.
Responda
  • True
  • False

Questão 21

Questão
What activity is described as the movement of goods into a warehouse, the placement of goods in a warehouse, and the movement of goods from storage to order picking areas and eventually to dock areas for transportation out of the warehouse?
Responda
  • Material handling
  • Physical distribution
  • Business logistics
  • Order fullfilment

Questão 22

Questão
Transportation is the physical movement of flow of goods.
Responda
  • True
  • False

Questão 23

Questão
Ensuring the availability of the right product, in the right quantity, and the right condition, at the right place, at the right time, for the right customer at the right cost, is which definition of logistics?
Responda
  • Seven Rs
  • Council of Logistics Management
  • Society of Logistic Engineers
  • Supply chain logistics

Questão 24

Questão
In a logistics system, warehousing should be optimized at the expense of related logistics activities, such as transportation and procurement.
Responda
  • True
  • False

Questão 25

Questão
The utility created through the basic marketing activities is known as place utility.
Responda
  • True
  • False

Questão 26

Questão
The mathematical calculation of the point of equality between systems under analysis is used for short-run/static analysis.
Responda
  • True
  • False

Questão 27

Questão
Logistics is the process of anticipating customer needs and wants; acquiring the capital, materials, people, technologies, and information necessary to meet those needs and wants; optimizing the goods- or service-producing network to fulfill customer requests; and utilizing the network to fulfill customer requests in a timely manner. This is a
Responda
  • definition from an inventory perspective.
  • general definition.
  • definition offered by the Society of Logistics Engineers.
  • a definition provided by the Council of Logistics Management.

Questão 28

Questão
Which of the answers below is an example of the creation of form utility by a logistics activity?
Responda
  • When lumber is cut and made into a chair
  • When a firm's finance manager approves customer purchases on a credit basis
  • When Dell combines components with software to produce a computer to a customer’s specifications
  • The breaking bulk and repackaging at a distribution center

Questão 29

Questão
Marketers have begun to recognize the strategic value of place in the marketing mix, as well as the benefits resulting from high-quality logistical services. As a result, which has been recognized as the interface activity between marketing and logistics?
Responda
  • Product
  • Promotion
  • Price
  • Customer service

Questão 30

Questão
During the 1990s and 2000s, logistics costs as a percentage of gross national product declined.
Responda
  • True
  • False

Questão 31

Questão
Logistics creates which utility through production forecasting, production scheduling and inventory control?
Responda
  • Form utility
  • Quantity utility
  • Time utility
  • Possession utility

Questão 32

Questão
An aircraft manufacturer is a good example of an organization with a heavy inbound flow and a simple outbound flow.
Responda
  • True
  • False

Questão 33

Questão
To hold down distribution cost, the lowest cost carrier should always be used.
Responda
  • True
  • False

Questão 34

Questão
The inverse relationship that exists between the cost of lost sales and inventory costs is the inventory effect.
Responda
  • True
  • False

Questão 35

Questão
Time utility depends on
Responda
  • when the carrier picks up the shipment.
  • transportation companies delivering on time.
  • proper forecasting.
  • having the product available when the user wants it.

Questão 36

Questão
Materials handling is concerned with
Responda
  • inventory levels.
  • breaking bulk.
  • scheduling trade-offs.
  • short-distance movement.

Questão 37

Questão
What is often the largest component of logistics costs?
Responda
  • Inventory costs
  • Transportation costs
  • Shipper-related costs
  • Administrative costs

Questão 38

Questão
All four subdivisions of logistics have some common characteristics. Which of the below does not belong in the list:
Responda
  • Transportation
  • Marketing
  • Scheduling
  • Forecasting

Questão 39

Questão
The utility that is created by moving goods from production points to market points where demand exists is referred to as:
Responda
  • Form
  • Place
  • Time
  • Possession

Questão 40

Questão
What technology has helped make the physical inventory-taking process more efficient and effective?
Responda
  • advances in forecasting
  • transportation management systems
  • just-in-time inventory
  • scanning of bar-coded RFID tags

Questão 41

Questão
The biggest and best known example of a regional trade agreement (RTA) is the:
Responda
  • World Trade Organization (WTO)
  • General Agreement on Tariffs and Trade (GATT)
  • European Union (EU)
  • Customs Trade Partnership Against Terrorism (C-TPAT)

Questão 42

Questão
Operating globally has become harder to accomplish for individuals and small companies.
Responda
  • True
  • False

Questão 43

Questão
Which is the main advantage of international air transport?
Responda
  • Freight rates
  • Flexibility
  • Transit times
  • Accessibility

Questão 44

Questão
An importer can store goods in a bonded warehouse for up to three years without paying duty.
Responda
  • True
  • False

Questão 45

Questão
Which are the major modes of international transportation?
Responda
  • Water and air
  • Water and rail
  • Rail and motor
  • Rail and air

Questão 46

Questão
The global logistics channel intermediary that supervises the movement of goods through customs and ensures that the documentation accompanying a shipment is complete and accurate is known as
Responda
  • a foreign freight forwarder.
  • an export packer.
  • a customs house broker.
  • a foreign trade specialist.

Questão 47

Questão
A demand-driven system is also known as
Responda
  • a supply chain
  • a pull system
  • a marketing system
  • a multi-echelon system

Questão 48

Questão
A firm using air transportation cannot use the same packaging for international shipping as for domestic shipping because many cargo aircraft are not pressurized.
Responda
  • True
  • False

Questão 49

Questão
A maquiladora plant can be located anywhere in South America.
Responda
  • True
  • False

Questão 50

Questão
Globalization was initially driven by countries
Responda
  • seeking new territories.
  • outside the U.S. seeking to establish plants in the U.S.
  • seeking materials and goods not available in their own land.
  • sponsoring trading missions.

Questão 51

Questão
In his book “The Wealth of Nations”, Adam Smith stated that economies and companies could improve their wealth by
Responda
  • allowing specialization of tasks.
  • ensuring that logistics is used to gain advantage in the marketplace.
  • becoming multi-national.
  • moving production off shore.

Questão 52

Questão
Globalization is not considered to be one of the external factors driving change in logistics.
Responda
  • True
  • False

Questão 53

Questão
A Foreign Freight Forwarder is unregulated by the government.
Responda
  • True
  • False

Questão 54

Questão
Which condition must be present before motor carriers and rail carriers can be used for international shipments?
Responda
  • shipments must be in volume and in bulk
  • the shipment must be between adjacent countries
  • no customs barriers can be imposed
  • the shipment cannot pass through adjacent countries

Questão 55

Questão
A maquiladora plant is
Responda
  • a new type of flower.
  • an entity created under NAFTA.
  • a U.S. plant performing manufacturing, processing, or assembly activity in Mexico.
  • a factory owned by the Maquiladora Corporation.

Questão 56

Questão
Ocean transportation offsets slower service with lower rates than other modes.
Responda
  • True
  • False

Questão 57

Questão
The Supply Chain should
Responda
  • manage all aspects of transportation, selecting the least cost when possible.
  • seek to maximize profits.
  • use the same techniques internationally that it uses domestically.
  • manage materials and products, information, financials, and demand.

Questão 58

Questão
Export Trading Companies and Export Management Companies are essentially the same.
Responda
  • True
  • False

Questão 59

Questão
The supply chain should manage four important flows, namely, materials and products, information, financials, and demand.
Responda
  • True
  • False

Questão 60

Questão
The North American Free Trade Agreement has removed all trade barriers between the U.S., Canada, and Mexico.
Responda
  • True
  • False

Questão 61

Questão
A financial based 3PL is a firm that takes a financial interest in an organization in order to underwrite the outsourcing of that firm’s logistics.
Responda
  • True
  • False

Questão 62

Questão
The most frequently outsourced function is freight bill payment.
Responda
  • True
  • False

Questão 63

Questão
A horizontal relationship refers to firms on the same level in the supply chain.
Responda
  • True
  • False

Questão 64

Questão
Drivers and facilitators are internal issues that an organization must address before seeking a 3PL.
Responda
  • True
  • False

Questão 65

Questão
The least-frequently used IT-based services by customers of 3PLs are:
Responda
  • transportation management (execution)
  • warehouse/distribution management
  • global trade management and transport sourcing
  • strategic and customer-related

Questão 66

Questão
Collaboration is usually defined as a “business practice that encourages individual organizations to share information and resources for the benefit of all”.
Responda
  • True
  • False

Questão 67

Questão
Once a 3PL provider is chosen, it is not necessary for an organization to seek continuous improvements as the 3PL will handle that function.
Responda
  • True
  • False

Questão 68

Questão
A Third Party Logistics firm is defined as a company that owns trucks and warehouses so as to offer integrated services.
Responda
  • True
  • False

Questão 69

Questão
Many organizations are working more closely with
Responda
  • customers.
  • customers and suppliers.
  • third-party logistics firms.
  • customers, suppliers, and various types of logistics suppliers.

Questão 70

Questão
Outsourcing and contract logistics are terms sometimes used to describe third-party logistics.
Responda
  • True
  • False

Questão 71

Questão
A third-party logistics firm may be defined as
Responda
  • an outsource service.
  • a firm that owns trucks and warehouses.
  • a firm that owns trucks and warehouses and provides computer support.
  • an external supplier that performs or manages all or part of a company’s logistics functions.

Questão 72

Questão
Approximately two-thirds of 3PL customers think their providers supply
Responda
  • tactical or operational services.
  • strategic or integrative services.
  • trucking and warehouse services.
  • a firm that can supply a competency that is not core to the firm.

Questão 73

Questão
Many organizations have directed significant attention toward working more closely with supply chain partners, including not only customers and suppliers but also various types of logistics suppliers
Responda
  • True
  • False

Questão 74

Questão
While available evidence supports the fact that the president or CEO and the finance executive are often involved with the identification of the need for logistic services,
Responda
  • customers are demanding a change.
  • executives from other areas in the company are also aware of such needs but to a lesser degree.
  • a 4PL will suggest greater collaboration.
  • off shore sourcing will point to greater need.

Questão 75

Questão
Whether the relationship may or may not be with a provider of logistics services, today’s supply chain relationships are most effective when collaboration occurs among the ____________ who are involved.
Responda
  • participants
  • third-party logistics provider
  • cutomers
  • suppliers

Questão 76

Questão
Horizontal collaboration refers to a relationship that is ___________ and/or ____________.
Responda
  • 3PLs to 3PLs and/or service provider to service provider
  • buyer to buyer and/or seller to seller
  • flat across the chain and/or involving partners equal in size
  • collaboration with horizontal and/or vertical competitors

Questão 77

Questão
The “IT gap” refers to the difference between the internal IT capabilities of 3PL users and the IT expertise of the 3PL providers.
Responda
  • True
  • False

Questão 78

Questão
The first stage in the process model for forming and sustaining supply chain relationships involves the process by which a manufacturer becomes fully aware of its logistics and supply chain needs.
Responda
  • True
  • False

Questão 79

Questão
Vertical collaboration refers to
Responda
  • collaboration among buyers and sellers in the supply chain.
  • collaboration among carriers and shippers.
  • collaboration that moves up the supply chain.
  • collaboration with competitors.

Questão 80

Questão
Full collaboration is the dynamic combination of
Responda
  • buyers, sellers, retailers, and 3PLs.
  • buyers, sellers, retailers, 3PLs, and appropriate government agencies.
  • both vertical and horizontal collaboration.
  • buyers and sellers only.

Questão 81

Questão
An index
Responda
  • combines two or more metrics into a single indicator.
  • is complex to define, usually involves a calculation and is often in the form of a ratio.
  • is easily defined with no calculations and with simple dimensions.
  • is any quantitative output of an activity or process.

Questão 82

Questão
Another driving influence for supply chain reexamination has been the desire of organizations to change their supply chain focus from a __________to an “investment” center.
Responda
  • warehouse system
  • logistics-oriented system
  • cost center
  • a customer satisfaction

Questão 83

Questão
The decision to alter the supply chain process is essentially ___________issue.
Responda
  • a management
  • an optimization
  • a supply chain
  • a customer satisfaction

Questão 84

Questão
There are four major categories that provide a useful way for examining logistics and supply chain performance: They are: time, ______, cost, and supporting metrics.
Responda
  • delivery
  • KPIs
  • competition
  • quality

Questão 85

Questão
A metric is complex to define, usually involves a calculation or a combination of measurements, and is often in the form of a ratio.
Responda
  • True
  • False

Questão 86

Questão
What is the best financial metric to show the profit an organization generates in relationship to assets utilized?
Responda
  • ROA
  • Profit
  • Return on net worth
  • Stock price

Questão 87

Questão
Another metric classification scheme that has been receiving increased attention is that developed by the Supply Chain Council and contained in the Supply Chain Operations and Reference (SCOR) model.
Responda
  • True
  • False

Questão 88

Questão
Scorecards and key performance indicators (KPIs) are the same thing.
Responda
  • True
  • False

Questão 89

Questão
Effective order management can have an impact on
Responda
  • reducing supply chain costs.
  • increasing revenues.
  • improving ROA.
  • all of these answers.

Questão 90

Questão
Managers should resist sub-optimization of their particular function unless it benefits the organization as a whole.
Responda
  • True
  • False

Questão 91

Questão
Gross margin equals
Responda
  • sales minus COGS.
  • sales + taxes minus COGS
  • COGS - sales
  • COGS - taxes

Questão 92

Questão
The current logistics management approach is supported by which performance measurement concepts?
Responda
  • Metrics
  • Total cost
  • Least total cost
  • The D1 concept developed by the Supply Chain Council

Questão 93

Questão
Channel structure management includes decisions regarding the use of outsourcing, channel inventories, ____________, and channel structure.
Responda
  • cash to cash management
  • information systems
  • order cycle
  • KPIs

Questão 94

Questão
A metric and a measure are the same.
Responda
  • True
  • False

Questão 95

Questão
Scorecard and key performance indicators (KPIs) refer to
Responda
  • sporting events.
  • metrics to manage logistics operations.
  • management’s evaluation of supply chain staff.
  • measuring output.

Questão 96

Questão
A metric could drive inappropriate behavior.
Responda
  • True
  • False

Questão 97

Questão
Customers and suppliers should be included in the development of metrics.
Responda
  • True
  • False

Questão 98

Questão
Evaluating current or potential supply chain performance metrics is not important to a sound logistics program.
Responda
  • True
  • False

Questão 99

Questão
Supply chain management involves the control of raw material, in-process, and finished goods inventories.
Responda
  • True
  • False

Questão 100

Questão
The focus on performance measurement is a recent event in industry.
Responda
  • True
  • False

Questão 101

Questão
___________ is/are a major barrier to the effective use of information technology.
Responda
  • Cost
  • People
  • Effective applications
  • Management support

Questão 102

Questão
Supply chain software that provides a platform for manufacturers, distributors, and retailers to aggregate and organize item-related data such as item number, price, description, and weight is called
Responda
  • business intelligence tools.
  • supply chain collaboration tools
  • spreadsheets and database tools
  • data synchronization tools

Questão 103

Questão
Supply chain information technologies can provide timely, cost efficient sharing of information between suppliers, manufacturers, intermediaries, logistics services providers, and customers.
Responda
  • True
  • False

Questão 104

Questão
ERP systems
Responda
  • are taking the place of SCIS systems.
  • have information elements needed by SCIS applications.
  • require RFID to be fully functional.
  • focus primarily on manufacturing issues.

Questão 105

Questão
Web-enabled SCIS allows managers to monitor sourcing, transportation, and inventory data at the order and item level.
Responda
  • True
  • False

Questão 106

Questão
The term supply chain information system (SCIS) is defined as
Responda
  • software that manages the supply chain.
  • technology that has enhanced the ability of companies to pay more attention to customers.
  • information systems that automate the flow of information between a firm and its suppliers.
  • process management software that may or may not use ASP applications.

Questão 107

Questão
Individual supply chain applications must work together to provide a holistic view of all relevant processes, and must also link effectively to supply chain partners.
Responda
  • True
  • False

Questão 108

Questão
Managers have several options for software development and implementation. They include
Responda
  • internal development.
  • third party logistics firms.
  • external software vendors.
  • all of the answers.

Questão 109

Questão
Now that people are computer-literate, they are no longer a major barrier to the effective use of information technology.
Responda
  • True
  • False

Questão 110

Questão
RFID applications have been widely embraced due to their low cost and high reliability.
Responda
  • True
  • False

Questão 111

Questão
Information technology plays an important role in each of the five drivers of sustainable supply chain management practice.
Responda
  • True
  • False

Questão 112

Questão
Organizations are putting less emphasis on information technology to help them become more competitive, innovative, and adaptive, relying more on supply chain innovations.
Responda
  • True
  • False

Questão 113

Questão
Information must be real-time, not just current.
Responda
  • True
  • False

Questão 114

Questão
Supply chain software sales faltered during the 2007-2009 recession and remained flat in 2010 and 2011.
Responda
  • True
  • False

Questão 115

Questão
Business intelligence applications are being used to gather information on competitors and their suppliers.
Responda
  • True
  • False

Questão 116

Questão
Which of the below is not part of the seven Rs of logistics?
Responda
  • Information
  • Cost
  • Quality
  • Place

Questão 117

Questão
SCIS software selection is relatively straightforward as the choices have been simplified.
Responda
  • True
  • False

Questão 118

Questão
Which of the following is NOT one of the five drivers of sustainable supply chain management practice?
Responda
  • Adaptability
  • Synchronization
  • Velocity
  • Execution

Questão 119

Questão
ERP systems are multimodal application software platforms that help organizations manage the important parts of their businesses.
Responda
  • True
  • False

Questão 120

Questão
Supply Chain software includes technologies that
Responda
  • address virtually every function and task that occurs in the supply chain.
  • help organizations plan, execute, and control supply chain activities in real time.
  • help to maintain visibility of inventory.
  • all of these answers.

Questão 121

Questão
A stockout always results in a back order.
Responda
  • True
  • False

Questão 122

Questão
Reserve Inventory and Determine Delivery Date has traditionally been referred to as order processing.
Responda
  • True
  • False

Questão 123

Questão
The term replenishment cycle refers to
Responda
  • orders for raw material.
  • material management.
  • the acquisition of additional inventory.
  • inventory and material management.

Questão 124

Questão
Activity-based costing works well in warehouse-type environments but does not work for customer service applications.
Responda
  • True
  • False

Questão 125

Questão
For the best service, all products should be available at all levels regardless of cost.
Responda
  • True
  • False

Questão 126

Questão
Order management system represents the principal means by which
Responda
  • price and lead time add value.
  • buyers and sellers communicate information relating to individual orders of product.
  • orders are handled inside the company.
  • customers are segmented by profitability.

Questão 127

Questão
Customer relationship management is the art and science of
Responda
  • demand management.
  • positioning customers to improve the profitability of the organization.
  • management discipline.
  • customer profitability.

Questão 128

Questão
Activity Based Costing
Responda
  • is useful for distributions centers but not customers.
  • can be combined with customer segmentation.
  • is too sophisticated for many applications.
  • is a very new management science.

Questão 129

Questão
What are the steps in the CRM process?
Responda
  • segment customer base, then measure service and improve
  • segment customer base, then identify service/package
  • measure service, then improve
  • segment customer base, identify service/package, then measure service and improve

Questão 130

Questão
Which is NOT part of dependability?
Responda
  • Cycle time
  • Safe delivery
  • Correct orders
  • Consistent pricing

Questão 131

Questão
Customer relationship management is a new concept only recently receiving attention.
Responda
  • True
  • False

Questão 132

Questão
While interest has traditionally focused more on the overall length of the OTC cycle, recent attention has been centered on
Responda
  • customer segmentation.
  • the use of the ABC process.
  • the use of the SCOR process.
  • variability or consistency of this process.

Questão 133

Questão
Customer service is anything that touches the customer.
Responda
  • True
  • False

Questão 134

Questão
The buyer and seller look at order time from the same perspective.
Responda
  • True
  • False

Questão 135

Questão
Customer service is of equal importance to both logistics and marketing.
Responda
  • True
  • False

Questão 136

Questão
Traditional customer profitability analyses would start with ______ less returns and allowances (net sales) and subtract the cost of goods sold.
Responda
  • gross sales
  • back orders
  • the forecast
  • gross margin

Questão 137

Questão
Dependability is not as important to a buyer as is absolute length of lead time.
Responda
  • True
  • False

Questão 138

Questão
“Order to cash” and “replenishment cycle” are the same.
Responda
  • True
  • False

Questão 139

Questão
Customer service can be defined as
Responda
  • a philosophy.
  • order fulfillment.
  • the SCOR model.
  • anything that touches the customer.

Questão 140

Questão
Applying Internet technology to the order management process has allowed organizations to not only take time out of the process but also to
Responda
  • increase the velocity of cash back to the selling organization.
  • attract new customers.
  • develop “Clicks” and “Bricks” firms.
  • manage inventory more effectively.

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1º Lista de exercícios - Limites
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Termos Técnicos Da Área Da Informática
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Períodos da História do Brasil
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Psicologia Social Contemporânea
ANDERSON NUNES
Verbos em inglês
Rosa Maria Bedetti Frade Tavares
Mapas Mentais em Sala de Aula
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Art. 5° da CF-88 parte I
Rafael Ferreira da Silva
Instrumentação Cirúrgica
Lia Argenton
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