14432266
Descrição
Quiz por Gabriela Salazar, atualizado more than 1 year ago
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Criado por Gabriela Salazar
mais de 6 anos atrás
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Questão 1
Questão
What do you mean by business process?
Responda
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Sequence of steps, performed for a specific purpose.
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Written definition, guidance or rule approved for compliance of something
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Is a party that has an interest in a company and can either effect or be affected by the business
Questão 2
Questão
What is strategic processes?
Responda
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These are the processes that govern the operation of a system
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These are the processes that constitute the core business and create the primary value stream
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These are the process that support the core processes
Questão 3
Questão
What is the operational processes?
Responda
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These are the processes that govern the operation of a system
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These are the processes that constitute the core business and create the primary value stream
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These are the ones that support the core processes
Questão 4
Questão
What is support processes?
Responda
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These are the processes that govern the operation of a system
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These are the processes that constitute the core business and create the primary value stream
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These are the ones that support the core processes
Questão 5
Questão
What do you mean by standard?
Responda
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Written definition, guideline or rule approved for compliance of something
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Sequence of steps, performed for a specific purpose
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Is an agreed way of doing something it could be making a product, managing a process, delivering a service, etc
Questão 6
Questão
What is a stakeholder?
Responda
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Is a party that has an interest in a company and can either effect or be affected by the business
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They are documents that established engineering or technical requirements for products, methods or operations
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Sequence of steps, performed for a specific purpose
Questão 7
Questão
As per ISO, what does a standard means?
Responda
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Is an agreed way of doing something it could be making a product, managing a process, delivering a service, etc
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Is a party that has an interest in a company and can either effect or be affected by the business
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They are documents that established engineering or technical requirements for products, methods or operations
Questão 8
Questão
Why a standard is required?
Responda
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They are documents that established engineering or technical requirements for products, methods or operations
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Is a party that has an interest in a company and can either effect or be affected by the business
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Sequence of steps, performed for a specific purpose
Questão 9
Questão
What is the ISO family standard that has been developed to assist organizations in the QMS implementation?
Responda
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ISO 9000, ISO 9001, ISO 9004, ISO 19011
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ISO 9001, ISO 9004, ISO 9011, ISO 1901
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ISO 900, ISO 90001, ISO 9001, ISO 19011
Questão 10
Questão
What is ISO 9000?
Responda
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It describes fundamentals of quality management system
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It specifies requirements for a quality management system
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The aim of this standard is the improvement of the performance of the organization
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It provides guidance for auditing the quality management system
Questão 11
Questão
What is ISO 9001?
Responda
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It specifies requirements for a quality management system
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It describes fundamentals of quality management system
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The aim of this standard is the improvement of the performance of the organization
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It provides guidance for auditing the quality management system
Questão 12
Questão
What is ISO 9004?
Responda
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It describes fundamentals of quality management system
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It specifies requirements for a quality management system
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The aim of this standard is the improvement of the performance of the organization
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It provides guidance for auditing the quality management system
Questão 13
Questão
What is ISO 19011?
Responda
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It provides guidance for auditing the quality management system
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It describes fundamentals of quality management
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It specifies requirements for a management system
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The aim of this standard is the improvement of the performance of the organization
Questão 14
Questão
What does NOM stands for?
Responda
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Norma Oficial Mexicana
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Normas Mexicanas
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Norma original de mexico
Questão 15
Questão
What does NMX stands for?
Responda
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Normas Mexicanas
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Norma Oficial Mexicana
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Normas de Mexico
Questão 16
Questão
What do you mean by measure?
Responda
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Number of quantity that records a directly observable value or performance
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Is a quantifiable measure that is used to track and assess the status of a specific business process
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Measurable variable used as a representation of an associate factor or quantity
Questão 17
Questão
What do you mean by metric?
Responda
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A number of quantity that records a directly observable value or performance
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Is a quantifiable measure that is used to track and assess the status of a specific business process
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Measurable variable used as a representation of an associated factor or quantity
Questão 18
Questão
What do you mean by indicator?
Responda
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Measurable variable used as a representation of an associated factor or quantity
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A number of quantity that records a directly observable value or performance
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Is a quantifiable measure that is used to track and assess the status of a specific business process
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