16500422
Descrição
Quiz por Elizabeth Poulin, atualizado more than 1 year ago
|
Criado por Elizabeth Poulin
mais de 5 anos atrás
|
|
Questão 1
Questão
What does NOT indicate a good error message?
Responda
-
Written in complicated language
-
Tells the person what they did
-
Explains the problem
-
Shows an example
Questão 2
Questão
If people are doing a difficult task, then you need to raise the level of arousal.
Responda
- True
- False
Questão 3
Questão
Tunnel action is where you keep doing the same task over and over even though it isn’t working.
Responda
- True
- False
Questão 4
Questão
Some stress can actually help complete a task because it heightens awareness.
Responda
- True
- False
Questão 5
Questão
What is a Positive Consequence
Responda
-
Actions that have no effect on task completion
-
Actions that do not give the desired result but provide the user with information that helps them achieve an overall goal.
-
Actions that result in a dead end, undo a positive consequence, send the user back to a starting point, or result in action that can not be reversed.
Questão 6
Questão
You should try to fix nuetral consequence first when trouble shooting.
Responda
- True
- False
Questão 7
Questão
Which is an example of an Omission error?
Responda
-
When it comes time to enter the server for your email, you enter the wrong server name.
-
When you go to turn on your Wi-Fi you go to the drop down and select the network name even though you could just press the Wi-Fi on/off icon.
-
When setting up your email you only do the settings for your outgoing mail, not your incoming mail.
Questão 8
Questão
Motor-control Errors happen while using the controls of a device. For example accidentally swiping when you're trying to zoom in.
Responda
- True
- False
Questão 9
Questão
How are older adults more likely to complete a task?
Responda
-
Take more steps through the use of rigid exploration.
-
Use past knowledge.
-
Use meaningful hints from their actions.
Questão 10
Questão
James Reason wrote Human Error (1990) about the Swiss Cheese Model of Human Error.
Responda
- True
- False
Quer criar seus próprios Quizzes gratuitos com a GoConqr? Saiba mais.