Questão 1
Questão
Unions have a role because some degree of ____________ is inevitable between workers and management.
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association
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conflict
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violence
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discussion
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work
Questão 2
Questão
Most national unions in Canada are affiliated with
Questão 3
Questão
John is a unionized employee and is a member of the local chapter of a national industrial union. John believes his immediate supervisor is not living up to the terms of the recently negotiated contract and although he has discussed his concerns with his supervisor, he is not satisfied with his supervisor's response. John should contact
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the regional office of his labour union.
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the union's president.
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the national office of the Canadian Labour Congress.
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his union steward.
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other employees in his workplace.
Questão 4
Questão
Organizations are primarily concerned about the impact of unions on
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profits.
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customers.
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market share.
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competitors.
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younger employees.
Questão 5
Questão
Which of the following is NOT generally cited as a reason for the decline in union membership?
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Change in the structure of the economy
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More women in the workforce
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Management efforts against unionizing
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Government regulations which make unions seem less important
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Adopting effective human resource management practices
Questão 6
Questão
On average, union members receive ___________ wages and benefits than nonunion workers.
Questão 7
Questão
A union security provision making payment of union dues mandatory even if the worker is not a member of the union is
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the Rand formula.
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Labour Relations Board.
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checkoff provision.
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social unionism formula.
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closed shop.
Questão 8
Questão
Under _____________, the employer, on behalf of the union, automatically deducts union dues from employee paycheques.
Questão 9
Questão
Prohibited conduct of an employer, union, or individual under the relevant labour legislation is called a(n)
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inappropriate act.
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unfair labour practice.
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inappropriate labour practice.
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essential bargaining right.
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None of the answers are correct.
Questão 10
Questão
A Labour Relations Board has the authority to
Questão 11
Questão
The union organization process begins with
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consultation with management.
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a membership application.
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checkoff provision.
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establishing a closed shop.
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formation of a joint committee.
Questão 12
Questão
__________________ is a collective decision by union members not to work or to slow down until certain demands or conditions are met.
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A strike
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A lockout
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Picketing
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Collective bargaining
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Arbitration
Questão 13
Questão
A lockout is initiated by the
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government.
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union.
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non-union employees.
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Labour Relations Board.
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employer.
Questão 14
Questão
The least formal and most widely used alternate to resolving conflicts between employees and management is
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a strike.
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conciliation.
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mediation.
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a grievance.
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arbitration.
Questão 15
Questão
A conflict resolution procedure in which a binding settlement is determined is
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a strike.
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conciliation.
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mediation
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a grievance.
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arbitration.