17573683
Descrição
Quiz por jen justice, atualizado more than 1 year ago
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Criado por jen justice
mais de 5 anos atrás
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Questão 1
Questão
A high-performance work system
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consists of a group of exceptional employees whose productivity is enhanced by collaboration in the workplace.
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is a combination of people, technology, and organizational structure that makes full use of the organization's resources and opportunities in achieving its goals.
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is a computer software system designed to help managers solve problems by showing how results vary when the manager alters assumptions or data.
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is a system used to collect, record, store, analyze, and retrieve data concerning an organization's human resources.
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All of the answers are correct.
Questão 2
Questão
Which of the following is NOT an element of a high-performance work system?
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the right people
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reward systems
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task design
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information systems
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Actually, all of these are elements of a high-performance work system
Questão 3
Questão
In high-performance work systems, organizational structure promotes all of the following, EXCEPT
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cooperation.
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how employees are assessed.
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learning.
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continuous improvement.
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how well employees respond to change.
Questão 4
Questão
High-performance work systems emphasize
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training.
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development.
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career management.
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"fit" with the culture of the organization.
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All of the answers are correct.
Questão 5
Questão
Which of the following is NOT a condition that contributes to high performance?
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work design that allows employees to use a few highly specialized skills
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empowerment
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ongoing training
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teamwork
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ethical behaviour
Questão 6
Questão
An organization that supports lifelong learning by enabling all employees to acquire and share knowledge is known as a(n)
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e-learning organization.
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adaptive organization.
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learning organization.
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next-generation organization.
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knowledge organization.
Questão 7
Questão
Knowledge is most valuable to the organization when it is
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created.
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stored.
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shared.
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measured.
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acquired.
Questão 8
Questão
A learning culture is an organizational culture in which all but one of the following is true. Name the exception.
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Learning is rewarded, promoted, and supported by managers and organizational objectives.
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Managers are recognized as the source of knowledge for the company and are encouraged to share their knowledge with employees.
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Managers encourage flexibility and experimentation.
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Employees are valued and the focus of the organization is on ensuring their development and well-being.
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Employees are recognized as the source of its knowledge.
Questão 9
Questão
All of the following are key roles for HR in mergers and acquisitions, EXCEPT
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determining target stock price.
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ensure leadership talent is in place to lead and implement the transition.
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identify key people and take steps to retain them.
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assess the emotional element of how employees feel about the company, leaders, and their openness to the change.
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examine rewards and work environment factors.
Questão 10
Questão
Which one of the following terms refers to computations and calculations involved in reviewing and documenting HRM decisions and practices?
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e-HRM
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transaction processing
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expert systems
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outsourcing
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decision support systems
Questão 11
Questão
You wish to test a range of assumptions about the availability of a certain skill in the labour market by looking at the impact of the assumptions on the success of different recruiting plans. Which one of the following systems would you use?
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decision support system
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expert system
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e-HRM system
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Human Resource Information System
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transactional processing system
Questão 12
Questão
Which one of the following is true of e-HRM?
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e-HRM involves providing HR-related information over the Internet.
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More and more organizations are engaging in e-HRM.
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e-HRM may combine company-specific resources on a secure intranet with links to other resources on the Internet.
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All of the choices are true.
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e-HRM involves providing HR-related information over the Internet and more and more organizations are engaging in e-HRM
Questão 13
Questão
A growing trend related to HR technology requires employees to handle many job-related tasks (such as applications for reimbursement and updates to personal information). This is referred to as
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HR 24/7
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enhanced HR customer service
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employee self-service
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self-selection
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HR self-service
Questão 14
Questão
Which of the following are techniques for measuring HRM's effectiveness in meeting its customers' needs?
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Reviewing a set of key indicators
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Measuring the outcomes of specific HRM activity
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Measuring the economic value or ROI (return on investment) of HRM programs
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All of the answers are correct.
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Reviewing a set of key indicators and measuring the outcomes of specific HRM activity
Questão 15
Questão
A formal review of the outcomes of HRM functions based on identifying key HRM functions and measures of organizational performance is a(n):
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HRM analysis.
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HRM needs assessment.
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HRM outcome review.
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HRM audit.
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None of the answers are correct.
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