MIS Quiz 3 Chapters 1,2,3

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Quiz sobre MIS Quiz 3 Chapters 1,2,3, criado por Mikayla Pettis em 12-09-2019.
Mikayla Pettis
Quiz por Mikayla Pettis, atualizado more than 1 year ago
Mikayla Pettis
Criado por Mikayla Pettis quase 5 anos atrás
452
1

Resumo de Recurso

Questão 1

Questão
Which type of system would you use to determine what trends will affect your firm the most in five years?
Responda
  • ESS
  • DSS
  • TPS
  • MIS

Questão 2

Questão
Which of the following statements about Plan International's new human resource systems, as described in the chapter case as described in the chapter case is not true?
Responda
  • A. the new system it is cloud-based and and delivers information on secure mobile platform.
  • B. the new system helps manage grants and donations received by Plan International.
  • C. It took six months to implement a working system at Plan International's international headquarters.
  • D. The new system enables employees to update their own personal information.

Questão 3

Questão
Which of the following systems are designed to support organizations-wide process coordination and integration?
Responda
  • A. ESS
  • B. CRM
  • C. Enterprise Application
  • D. DSS
  • E. MIS

Questão 4

Questão
A(n) ______ collects data from various business processes and stores the data in a single comprehensive data repository, usable by many parts of the business
Responda
  • A. TIPS
  • B. CRM
  • C. Enterprise System
  • D. DSS
  • E. automatic reporting system

Questão 5

Questão
What is the most important benefit of an enterprise application?
Responda
  • A. Enabling a company to work collaboratively with customers and suppliers
  • B. Enabling managers to make better decisions
  • C. Enabling business functions and departments to share information
  • D. Enabling speed of communication
  • E. Enabling cost-effective, e-business processes

Questão 6

Questão
______ provide information to coordinate all of the business processes that deal with customers in sales, marketing and service to optimize revenue, customer satisfaction and customer retention.
Responda
  • A. CPS
  • B. MIS
  • C. CRM Systems
  • D. ESS
  • E. TPS

Questão 7

Questão
Which of the following can typically access a company's intranet?
Responda
  • A. A firms's suppliers
  • B. The firm's customers
  • C. The general public
  • D. The firm's outside contractors
  • E. The firm's employees

Questão 8

Questão
You manage the Information Systems department at a small startup Internet advertiser. You need to set up an inexpensive system that allows customers to see real-time statistics, such as views and click-throughs, about their current display ads. Which type of system will most efficiently provide a solution?
Responda
  • A. Extranet
  • B. Enterprise System
  • C. KWM
  • D. CRM
  • E. Intranet

Questão 9

Questão
Which of the following refers to the purchase or sale of goods and services over the Internet?
Responda
  • A. E-business
  • B. MIS
  • C. SCM
  • D. E-commerce
  • E. CRM

Questão 10

Questão
From your reading of the chapter opening case study discussing ABB's use of enterprise social networking, which of the following statements best expresses ABB's experience?
Responda
  • A. Implementing Yammer improved employee productivity and collaboration
  • B. ABB's primary motivation for replacing its existing corporate intranet was to enhance its security
  • C. Efforts to implement Yammer was met with significant resistance from employees
  • D. Yammer provided ABB with a single entry point to all the information and tools ABB employees need for their jobs

Questão 11

Questão
Which of the following types of systems could be used to enable different firms to work collaboratively on a product?
Responda
  • A. DSS
  • B. Extranet
  • C. Intranet
  • D. KMSE
  • E. CRM

Questão 12

Questão
Interaction jobs are the jobs which____?
Responda
  • A. involve knowledge that can't be put into an information system
  • B. require close coordination and collaboration
  • C. require an emphasis on innovation
  • D. require intense levels of interactions with clients
  • are performed typically by operational-level employees

Questão 13

Questão
In a business environment, the focus of collaboration is to
Responda
  • A. accomplish the task at hand
  • B. foster better communication
  • C. provide a sense of community
  • D. prevent miscommunication
  • E. increase a firm's profit margin

Questão 14

Questão
Which of the following statements is not true about collaboration in a business setting?
Responda
  • A. Collaboration is a many to many activity as opposed to a one on one activity
  • B. Meaningful collaboration requires supportive business firm culture and the right, decentralized structure
  • C. Special types of information systems are available to support collaboration
  • D. Collaboration might be a short lived activity, lasting a few minutes
  • E. The evidence of the business benefits of collaboration are largely anecdotal

Questão 15

Questão
Each of the following is required for successful collaboration except
Responda
  • A. Strong hierarchy
  • B. open culture
  • C. decentralized structure
  • D. appropriate collaboration technology
  • E. breadth of collaboration

Questão 16

Questão
You work for highly successful advertising it is about to expand nationally it is of the utmost importance will be finding a way to store and disseminate its clients frequently updated branding and style guides throughout the organization. The organization the guidelines include multiple images files and tax documents. What system will best serve its needs?
Responda
  • A. a virtual world
  • B. A telepresence system
  • C. A TPS with KMS capabilities
  • D. A wiki
  • E. An extranet with KMS capabilities

Questão 17

Questão
A wiki is a type of collaborative______?
Responda
  • A. blogging
  • B. virtual world
  • C. social network
  • D. website
  • E. MIS

Questão 18

Questão
The goal of social commerce application is to:
Responda
  • A. harness collective knowledge to generate new ideas
  • B. upload and share business documents
  • C. use social media to connect with customers
  • D. connect through personal and business profiles
  • E. share opinions about purchasing products or services

Questão 19

Questão
What analytical framework discussed in the chapter helps and evaluates the benefit and uses of collaborative tools?
Responda
  • A. space/cost matrix
  • B. cost/use matrix
  • C. time/cost matrix
  • D. task/time matrix
  • E. time/space matrix

Questão 20

Questão
Cisco's WebEx is an example of whic of the following types of collaborative tools?
Responda
  • A. Online Meeting
  • B. Blog
  • C. Wiki
  • D. Team rom
  • E. Group calendar

Questão 21

Questão
Which of the following Google tools allows people to engage in group video chat?
Responda
  • A. Google Circles
  • B. Google Apps for Business
  • C. Google Drive
  • D. Google Hangouts
  • E. Google Docs

Questão 22

Questão
Instant messaging , videoconferencing and shared screens are all examples of ________ collaborative tools.
Responda
  • A. bimodal
  • B. spontaneous
  • C. collocated
  • D. asynchronous
  • E. synchronous

Questão 23

Questão
Supply chain management systems are considered to be ___________ because they automate the flow of information across company boundaries.
Responda
  • A. KMS
  • B. cross-function system
  • C. enterprise system
  • D. MIS
  • E. interorganizational system

Questão 24

Questão
______ Technology allows a video conference participant to give the appearance of being present at a location other than his or her true physical location.
Responda
  • A. Virtual Reality
  • B. Mind mapping
  • C. Telepresence
  • D. Virtual World
  • E. Screen Sharing

Questão 25

Questão
Which the following best describes the type of information systems FWO implemented as discussed in chapter case?
Responda
  • A. Its user interface was confusing
  • B. It was too expensive to implement
  • C. it was designed and developed without taking the organization's culture into consideration
  • D. it was riddled with technical issues
  • E. it did not include enough collaboration tools

Questão 26

Questão
IBM Connections is an example of which of the following?
Responda
  • A. MIS
  • B. Extranet
  • C. E-commerce system
  • D. Intranet
  • E. Enterprise social networking tool

Questão 27

Questão
Which of the following is most likely to have direct responsibility for ensuring that his or her company complies with existing data privacy laws?
Responda
  • A. CIO
  • B. CSO
  • C. CKO
  • D. CIP
  • E. CPO

Questão 28

Questão
The principal liaison between information system groups and the rest organization is a(an) __________?
Responda
  • A. CIO
  • B. CSO
  • C. programmer
  • D. system analyst
  • E. information system manager

Questão 29

Questão
A _________ is a senior manager who oversees the use of IT in a firm.
Responda
  • A. CFO
  • B. CIO
  • C. CIT
  • D. CPO
  • E. CEO

Questão 30

Questão
Development and support services for firms business systems are provided by:
Responda
  • A. IT management services
  • B. IT standard services
  • C. IT educational services
  • D. Applications software services
  • E. data management services

Questão 31

Questão
Policies that determine which information technology will be used when and how are provided by:
Responda
  • A. IT management services
  • B. data management services
  • C. application software services
  • D. IT educational services
  • E. IT standards services

Questão 32

Questão
Which of the following would a CSO not be responsible for?
Responda
  • A. Educating and training users about security
  • B. Enforcing the firms information security policy
  • C. Keeping management aware of security threats
  • D. Maintaining tools chosen to implement security
  • E. Providing physical security

Questão 33

Questão
Which of the following would be primarily responsible for enterprise-wide governance and uses of information to maximize the value of an organizations data?
Responda
  • A. CKO
  • B. end users
  • C. CPO
  • D. CSO
  • E. CDO

Questão 34

Questão
Which of the following is not a service typically provided by an information systems department?
Responda
  • A. Project management services
  • B. Physical facilities management services
  • C. Human resource services
  • D. Data management services
  • E. Telecommunications services

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