Questão 1
Questão
What is the resolution of a dispute without a trial?
Responda
-
Pleading
-
Discovery
-
Settlement
-
Motion
Questão 2
Questão
Laws consists of rules enforceable in court that require people to meet certain standards of conduct
Questão 3
Questão
In a criminal case, who pays for the plaintiff's attorney?
Responda
-
The victim of the crime
-
The police
-
The government
-
The defendant
Questão 4
Responda
-
A juror's request to deliver his or her theory of the case to the judge
-
A request to a judge for relief that is made while the lawsuit is ongoing
-
A request for relief break to use the restroom while court is in session
-
The walkway the judge uses from his or her office to the courtroom
Questão 5
Questão
One of the influences on hospitality law was the poor reputation attributed to innkeepers in fourteenth and fifteenth century England
Questão 6
Questão
Which of the following is not a penalty for committing crime?
Responda
-
Jail
-
Punitive damages
-
Fine
-
Community Service
Questão 7
Questão
Common Law can be modified by statute.
Questão 8
Questão
The law that legislatures make is:
Responda
-
Constitutional
-
Statute
-
Case Law
-
Administrative Law
Questão 9
Questão
Compensation for an injury case is the objective of a criminal case
Questão 10
Questão
The actions of hospitality managers can influence the possibility of a business or the manager becoming the subject of litigation.
Questão 11
Questão
Punitive damages are awarded to a plaintiff to compensate for a loss caused by the defendant
Questão 12
Questão
Based on stare decisis, a judge will decide a case by reviewing prior:
Responda
-
Statutes
-
Case decision
-
Ordinances
-
Legislators
Questão 13
Questão
The federal government includes the executive, legislative and judicial branches.
Questão 14
Questão
Laws adopted by administrative angry are called?
Responda
-
Statutes
-
Ordinances
-
Regulations
-
Constitutions
Questão 15
Questão
Rebecca was attacked at gunpoint while walking home from work late one night. Her pocketbook was stolen and her arm broken. She wants compensation for the money that was stolen and her medical bills. True or False: To secure compensation, she should pursue a criminal case.
Questão 16
Questão
A case titled Boris Napow v. Jerry Cribo is a civil case?
Questão 17
Questão
The process by which the federal government adopts laws is called
Responda
-
Precedents
-
Constitutional Law
-
Legislative Process
-
Delegated Powers
Questão 18
Questão
Which of the following is not a tort?
Responda
-
Negligence
-
Trademark Infringement
-
Breach of contract
-
Fraud
Questão 19
Questão
The people who govern administrative agencies are elected into office
Questão 20
Questão
A judge can never deviate from precedents
Questão 21
Questão
The consequence for a defendant failing to respond to a complaint is a default judgement
Questão 22
Questão
Which of the following is not a pleading?
Responda
-
Summons
-
Complaint
-
Answer
-
Reply
Questão 23
Questão
In a particular case, the plaintiff is from Chicago, Illinois and the defendant is from Tucson, Arizona. The amount of the claim is 43,000. True or False: Federal courts will have jurisdiction of this claim.
Questão 24
Questão
Which of the following best describes a claim?
Responda
-
The first document issued by the plaintiff in a lawsuit
-
A demand for a remedy to compensate for a perceived wrong
-
The first phase of a trial
-
The basis on which a judge decides a case
Questão 25
Questão
Which of the following is not an alternative dispute resolution mechanism?
Responda
-
Arbitration
-
Summary Trial
-
Bench Trial
-
Mediation
Questão 26
Questão
Who presents a rebuttal case?
Responda
-
Plaintiff
-
Defendant
-
The judge
-
The jury
Questão 27
Questão
The plaintiff presents its case-in0chief before the defendant presents its case-in-chief
Questão 28
Questão
In every lawsuit the plaintiff must prove three things. Which of the following is not one of them?
Responda
-
Defendant violated the law
-
Defendant was negligent
-
Plaintiff suffered an injury
-
The cause of the plaintiff;s injury was defendant's violation of the law
Questão 29
Questão
The lawyer for a losing party can attack a verdict by all but which of the following procedures?
Responda
-
Seek a judgement notwithstanding the verdict
-
Seek further discovery
-
Ask for a new trial on the grounds of improper charge
-
Ask for a reduction of the damage because the amount awarded was unreasonable
Questão 30
Questão
Most cases end up in trial.
Questão 31
Questão
In the case citation 786 P.2d 435 (1987), what does the number 435 indicate?
Responda
-
The page on which the case is located
-
The volume number in which the case is located
-
The set of books in which the case is located
-
The number of a statute that was cited in the case
Questão 32
Questão
The diner sued a restaurant, claiming the food was rancid and made her sick. The restaurant intends to deny these claims and seek payment from the diner for the cost of the meal, which the diner refused to pay. The document in which the reorient would assert this claim is?
Responda
-
The answer
-
The complaint
-
The summons
-
The bill of particulars
Questão 33
Questão
The defendant is the person who initiates the lawsuit.
Questão 34
Questão
Which is the correct chronological order for the segments of a trial?
Responda
-
Opening statement, cases in full judge's charge, rebuttal
-
Opening statement, rebuttal, cases in full, judge's charge
-
Opening statement, cases in full, rebuttal, judge's charge
-
Judge's charge, open statement, cases in full, rebuttal
Questão 35
Questão
A jurisdiction of a court is determined by which of the following?
Questão 36
Questão
A defendant made a successful motion to have a case dismissed because the court lacked jurisdiction. True or False: The plaintiff can restart the case in a court that does have jurisdiction.
Questão 37
Questão
Which of the following is not included in a complaint?
Questão 38
Questão
The Supreme Court of a state has the authority to hear every kind of case
Questão 39
Questão
Both the lawyers and the judge can ask questions during the voir dire; the lawyers present the summations; the judge charges the jury
Questão 40
Questão
The voir dire is a presentation to the jury outlining the proof the lawyer expects to present during the trial
Questão 41
Questão
Jan made reservations at a hotel for three nights and paid the deposit of one night's charge. Due to family illness, she was forced to cancel the reservations. The hotel was able to rent the room to someone else. True or False: The hotel is entailed to retain Jan's deposit due to breach of her contract.
Questão 42
Questão
A breach of contract is a crime
Questão 43
Questão
Which of the following is not true about the statute of frauds?
Responda
-
Initials on a writing are sufficient in lieu of a signature
-
Two pieces of paper can be used together to make of the necessary writing
-
The required signature is that of the plaintiff in a lawsuit
-
A note or memorandum may be sufficient to satisfy the writing requirement
Questão 44
Questão
Pain and suffering is recoverable in a breach of contract lawsuit
Questão 45
Questão
The following is an offer: "We have chicken, fish and meat entrees"
Questão 46
Questão
Andrea has reservations at a hotel, but because it overbooked she was forced to stay elsewhere. The only hotel in town with vacancies was more expensive. Rather that return home, Andrea took the room in that hotel For which of the following is the first hotel liable to reimburse Andrea?
Responda
-
Mental anguish suffered by Andrea
-
The amount Andrea had to pay at the second hotel in excess of the cost of the room at the first hotel
-
The full hotel bill paid by Andrea at the second hotel
-
None of the Above; the hotel does not have any liability in this situation.
Questão 47
Questão
Which of the following is not an essential element of a contract?
Responda
-
Contractual capacity
-
Concideration
-
A writing
-
Legality
Questão 48
Questão
For a plaintiff to collect money in a breach of contract case, the plaintiff must prove that it attempted to mitigate the loss.
Questão 49
Questão
Which of the following involved an intention to mislead?
Questão 50
Questão
The Namberry Hotel had a minimum two-nights stay during the summer weekends. This arrangement was announced in all its advertisements and explained to all who inquired about reservations. Sam made a two-bight reservation and paid in advance. After spending one night in the hotel, he decided to leave. True or False: Sam is entailed to a return of his advance payment for the second night.
Questão 51
Questão
A hotel is remodeling its lobby. The manager negotiated a contract for the work with a construction company and was about to sign it. The hotel manager then decided that installation of four additional wall plugs, not referenced in the contract, were needed. The manager thereafter signed the contract, which did not make reference to the additional plugs. True of False: The hotel manager can enforce the company's promise to install the four extra plugs.
Questão 52
Questão
If one party to a contract mad a unilateral mistake, the contract is voidable.
Questão 53
Questão
Which of the following is not covered by the statute of frauds?
Responda
-
The hotel hires the services of a gardener
-
A restaurant hires a banquet manager on a three-year contract.
-
A hotel contracts for the purchase of a two-acre parcel of property on which the hotel plans to expand.
-
The parents of a bride promise a hotel they will pay for the bridal suite if the bride and the groom fail to pay.
Questão 54
Questão
A void contract is unenforceable in court.
Questão 55
Questão
A oral contract made by a restaurant for the purchase of a freezer for $1,100 is enforceable in court.
Questão 56
Questão
After an offer is made, a contract results wether the offer accepts of rejects.
Questão 57
Questão
Which of the following is not a contract
Responda
-
A restaurant purchases a month's supply of condiments from a supplier and pays the agreed price
-
A hotel delivers news papers to its guests' rooms at no charge
-
A snow plowers agrees to plow a restaurant's parking lot in exchange for free meals.
-
A hotel hires a banquet manager at a agreed salary
Questão 58
Questão
A contract mad by a person who lacks contractual capacity is void
Questão 59
Questão
Matt contrated to purchase a compater at age 16. Until when can he disaffirm the contract?
Responda
-
He cannot cancel at anytime
-
He can disaffirm the contract until his 18th birthday
-
He can avoid the contract while he is under 28 and for a reasonable period of time after he reaches 18
-
He can avoid the contract anytime until he reaches 21
Questão 60
Questão
What is the effect of a counteroffer
Responda
-
No contact results unless the counteroffer is accepted
-
The counteroffer creates a contract
-
A contract results, but is voidable at the option of the offeror
-
A contract results, but is voidable at the option of the offer
Questão 61
Questão
A restaurants duty to licensees requires that it inspect the premises for unsafe conditions and then correct those conditions
Questão 62
Questão
Which of the following is not one of the elects a plaintiff in a negligence case must prove?
Responda
-
The existence of a duty owed by the defendant to the plaintiff
-
A breach of duty to act reasonably
-
The financial circumstances of the defendant
-
An injury suffered by the plaintiff
Questão 63
Questão
A restaurant patron was injured when she fell on icy steps. The steps did not have a railing. Had a railing been present, the patron could have stopped her fall. The local laws applicable to buildings mandated that all steps have railings on both sides. Which of the following will apply in this case?
Questão 64
Questão
An employer is liable for the negligent acts of its employees
Questão 65
Questão
Which of the following is not true concerning young people?
Responda
-
A young child who is negligent will not be liable for any injuries caused thereby
-
The standard of care owed to young guests by a hotel that accepts children as guests is impacted by their inexperience and impulsive nature
-
Because parents are required to care for children, the duty of care owed to children is the same as that of adults.
-
The doctrine of attractive nuisance applies to children
Questão 66
Questão
Proximate cause is a direct and foreseeable connection between the duty owed and the breach of that duty.
Questão 67
Questão
The doctrine of res ipsa loquitur creates a rebuttal inference that the defendant was negligent.
Questão 68
Questão
Which of the following is not an objective of the doctrine of respondent superior?
Responda
-
It helps to ensure that the plaintiff will have a financially secure defendant
-
It assists low-paid employees in handling legal liability
-
It encourages employers to excretes caution in the selection of employees
-
It encourages employers to train their employees well
Questão 69
Questão
If the problem that caused injury to a diner at a restaurant could not have been discovered upon a reasonable examination of the premises, the restaurant will not be liable for the injury
Questão 70
Questão
The legal duty we have to act reasonably is owed to everyone
Questão 71
Questão
From the time a visitor of a hotel guests enters the hotel until the visitor leaves, the visitor is legally considered an invitee
Questão 72
Questão
A hotel is an ensurer of guests' saftey
Questão 73
Questão
Which of the following is a rick that is assumed?
Responda
-
The risk that a person playing tennis will be hit by a ball
-
The risk that a person playing racquetball may fall in a hole in the court
-
The risk that a ski trail will have a small bush on it
-
The risk that a paddleboat at a hotel has a hole in it, causing the boat to slowly sink
Questão 74
Questão
The plaintiff in a negligence case is unable to prove primate cause, the plaintiff will lose the case and not be able to recover
Questão 75
Questão
The only duty owed by a hotel to a trespasser is to warn of those dangers about which the hotel is aware.
Questão 76
Questão
A five year old child;s negligence caused injury to a man. True or False: The child will be liable to the man for his injuries
Questão 77
Questão
The legal doctrine that imposes liability on a defendant even when the defendant is not negligent is
Responda
-
Comparative negligence
-
Strict liability
-
Last clear chance
-
Contributory negligence
Questão 78
Questão
A patron was injured at a restaurant. Both the restaurant and that patron were negligent. If the restaurant is located in a state that follows the comparative negligence rule, which of the following is true.
Responda
-
The restaurant will have to liability, and the patron's case will be dismissed
-
The restaurant will be fully liable for the injuries
-
The jury will allocate the liability between the patron and the restaurant; the patron will collect a percentage of liability attributed to the restaurant.
-
The restaurant will be fully liable for the loss and will be required to pay punitive damages as well.
Questão 79
Questão
To whom does the hotel owe the least duty?
Responda
-
An invitee
-
A licensee
-
A trespasser
-
A visitor of a guest
Questão 80
Questão
Which of the following means "The things speaks for itself"
Questão 81
Questão
A plaintiff proved that she slipped on a fresh cherry on the floor of a restaurant in which she was having lunch. The restaurant proved that it exercised reasonable care in maintaining a clean floor. True or false: The plaintiff will win the case.
Questão 82
Questão
A child was burned on his arms and stomach when a waiter dropped a cup of hot coffee. The child’s mother, who was sitting on the opposite side of the table and was not in danger of being hit by the coffee, saw the incident and went into shock. If the mother sues the restaurant for her own mental anguish, what is the likelihood of her success?
Responda
-
She will be successful in most states
-
She will not be successful in any state.
-
She will not be successful in most states, although some jurisdictions now allow a person in the mother’s position to sue.
-
She will be successful in all states, provided the anguish was severe.
Questão 83
Questão
Will a hotel be liable every time someone drowns in its pool?
Responda
-
Yes, a drowning is conclusive evidence that the hotel was negligent in some way.
-
Yes, a hotel is strictly liable for all injuries occurring in and around the pool.
-
No, the hotel is not liable unless it was negligent.
-
No, the hotel is never liable, because a guest who uses a hotel pool assumes the risk of drowning.
Questão 84
Questão
Consistent with common practice, the lifeguard at a hotel pool periodically adds chlorine to the water to ensure clean and healthful conditions. One afternoon, after adding the appropriate dosage, the lifeguard failed to return the chlorine to its normal storage place and instead left it near the base of the guard chair. Unknown to the lifeguard, a young swimmer saw the chlorine, drank some, and became very ill. True or false: The hotel will be liable for the injuries.
Questão 85
Questão
When determining appropriate security measures, a hotel must consider not just prior crimes on its premises but also recent crimes in the general area.
Questão 86
Questão
A couch in a hotel room was quite worn, and a spring from the seat was poking through. Sarah, a guest, sat on the coach and was injured by the spring. True or false: The hotel is liable for Sarah’s injuries.
Questão 87
Questão
The occurrence of a rape on a hotel’s premises is conclusive evidence that the innkeeper was negligent.
Questão 88
Questão
Gordon was visiting New York City on business. He asked his college roommate, who lived in New York, to join him at the hotel for dinner. While visiting Gordon, the friend fell on a loose board in the lobby floor. True or false: Since the friend is not a guest of the hotel, the hotel will not be liable for his injuries.
Questão 89
Questão
A restaurant was located on the sixth floor of a building. Kim rode the elevator to the floor, intending to have lunch at the restaurant. When the elevator operator opened the door, the elevator was five inches below the floor, creating a step between the elevator and the restaurant floor. While exiting the elevator, Kim struck her foot against the elevator shaft, fell, and was injured. True or false: Kim should have observed the positioning of the elevator; if she sues the hotel for her injuries, her own negligence will negatively impact her recovery.
Questão 90
Questão
Due to a severe thunderstorm, the lights in a crowded restaurant went out. At about the same time a diner was bothered by a bout of diarrhea. He went to the bathroom, which was located down a flight of stairs. Due to the lack of light, the diner fell while descending the stairs and broke his leg. Was the diner negligent for attempting to go down the stairs in the dark?
Responda
-
Yes, everyone knows it is difficult to go up or down stairs in the dark.
-
Yes, injury resulting from such a feat is foreseeable. Incorrect
-
No, the attempt to descend the stairs was not the proximate cause of the injury.
-
No, the stairway was the only way to reach the bathroom, and the diner had a need that could not wait.
Questão 91
Questão
In what room of a hotel does an innkeeper not have a duty to exercise reasonable care?
Questão 92
Questão
A resort hotel rented bicycles by the day to its guests. Each morning before the bikes were rented out, and each night after they were returned, hotel personnel tested the bikes to be sure the horn, brakes, and other mechanisms were working properly. Once a week, each bike was thoroughly inspected and given a tune-up. While a guest was using one of the bikes, the brakes malfunctioned and the guest suffered an accident. Is the hotel liable for the injuries?
Responda
-
Yes, the hotel is negligent.
-
Yes, the hotel is an ensurer of guests’ safety.
-
No, a hotel is not liable when its sporting equipment malfunctions.
-
No, the hotel is not negligent under the circumstances
Questão 93
Questão
To avoid liability, hotels and restaurants must make sure that there is no way for guests to injure themselves in any way on the premises.
Questão 94
Questão
Jim returns to his room intoxicated after a night on the town. He was able to find the bed and crawled in. Soon after he fell asleep, some plaster from the ceiling fell, resulting in facial injuries. He sued the hotel for his injuries. True or false: Jim’s intoxication should reduce the amount of damages the hotel will have to pay.
Questão 95
Questão
The door to a hotel elevator shaft was left open while the elevator was undergoing repairs. No warning signs were placed near or around the elevator. A guest fell into the shaft and was injured. Which of the following correctly describes the hotel’s liability?
Responda
-
The hotel will be liable.
-
There is no negligence on the part of the hotel, and therefore it will not be held liable.
-
The hotel will not be liable because the guest assumed the risk.
-
The hotel will not be liable because the guest is contributorily negligent.
Questão 96
Questão
Several children were running around the perimeter of a hotel pool. The lifeguard did not direct them to stop. One tripped on a wet spot and fell, causing two others to trip and injure themselves. Is the hotel liable for the injuries?
Responda
-
Yes, the lifeguard was negligent for not ordering the children to stop running.
-
Yes, the hotel should have mopped the area around the pool so no wet spot existed.
-
No, the children who are running are at fault, not the hotel.
-
No, the children assumed the risk.
Questão 97
Questão
A hotel is not required to offer its guests medical service.
Questão 98
Questão
If a hotel complies with all the safety requirements mandated by statute, it will not be liable for any injuries caused to guests from fire.
Questão 99
Questão
Why have many hotels abandoned their pool slides?
Responda
-
The cost to maintain them is prohibitive
-
They present a great risk of injury to users
-
They are outlawed by statutes in most states
-
They are not popular with guests
Questão 100
Questão
If a hotel has been the victim of property crimes (theft and burglaries) but not violent crimes against individuals, the hotel does not have to anticipate or protect against violent crimes.
Questão 101
Questão
Matt took his girlfriend to an elegant restaurant to celebrate their engagement. He was driving his father's car. When he arrived at the restaurant, he gave the car keys to the valet parking attendant and entered the restaurant. Which of the following in this situation is the bailee?
Questão 102
Questão
Mandy was going on a six-day trip and was concerned about her vegetable garden. A neighbor agreed to go to Mandys house every other day and water the plants while Mandy was gone. True or False: The relationship constitutes a bailment.
Questão 103
Questão
All state legislatures have adopted statutes to limit hotelkeepers' liability for guests property losses
Questão 104
Questão
Jon was a guest at a hotel. By mistake he left his radio by his lounge chair at the pool. Within moments and before hotel personal were aware of its presence by the pool, the radio was stolen. Is the hotel liable based on bailment.
Responda
-
Yes, it is liable for the full value of the loss.
-
Yes, but its liability is limited by statute
-
No, no bailment exists in this case
-
No, although a bailment exists, the hotel did nothing wrong.
Questão 105
Questão
Notice posted by a hotel that safes are available for safekeeping of guests property, without more, is adequate compliance with more limiting liability laws.
Questão 106
Questão
Wether or not a guests watch should be placed in a hotel safe may depends on the value of the watch
Questão 107
Questão
A laptop computer owned by a guest was stolen from the hotel room. True or False: If the guests has insurance coverage on the computer, the hotel will not be liable.
Questão 108
Questão
Which of the following is not required by limiting liability statutes.
Responda
-
The hotel must provide safes for the safekeeping of guests property.
-
The hotel must post notices announcing the availability of the safes
-
The safes must pass inspection by a safety commission to ensure their suitability for deterring thieves.
-
The hotel my post notices announcing the hotels limiting liability
Questão 109
Questão
To be successful in a lawsuit, a bailor whose property has been damaged by a bailee must resent evidence to establish that the bailee was negligent
Questão 110
Questão
A hotel guest, while dining in the hotels restaurant, maintains her status as a guests for purposes of limiting liability statues.
Questão 111
Questão
Prior to the advent of limiting liability statues, an ice storm occurred in a small town where the Miscadem Motel was located. heavy ice formed on tree limbs, causing many to break from the weight. One heavily iced branch fell on a hotel window, causing it to break. Shattered glass caused injury to a guests personal property inside. True or False: Under common law, the hotel would have been liable for the loss.
Questão 112
Questão
Which of the following was not an exception to the common law rule concerning liability of a hotel when a guests property was lost or stolen.
Responda
-
The loss was caused by an act of God.
-
The loss was caused by the guest's negligence
-
The loss was caused by an act of public enemy
-
The loss was caused by an act of a hotel employee
Questão 113
Questão
Which of the following is true about a hotels liability for merchandise samples?
Responda
-
It is not liable unless the guests notifies the hotel of their presence and the hotel acknowledges in writing their presence and value. If the hotel does so, it has unlimited liability.
-
It is not liable unless the get notifies the hotel of their presence and the hotel acknowledges in writing their presence and value, if the hotel does so, it has limited liability.
-
A hotel has unlimited liability for merchandise samples
-
A hotel has no liability for merchandise samples regardless of a written acknowledgment.
Questão 114
Questão
The Bedrock Motel includes on its registration form a notice of the availability of a safe and that the hotels liability is limited. The statute of the state in which the motel is located requires posting this in all the public rooms of the hotel. True or False: The notice on the registration for satisfies the statutory posting requirement in most states.
Questão 115
Questão
A guests' leather coat wa stolen form the guests room by a new housekeeping employee who had a criminal record that included two convictions for theft and burglary. The hotel had failed to inquire about or investigate the employee's criminal past. What liability does the hotel have in this circumstance.
Responda
-
The hotel ha son liability
-
The hotel will have only limited liability in the amount specified by the statue.
-
The hotel will be fully liable for the loss
-
The hotel will be liable for double to loss
Questão 116
Questão
As discussed with the front desk clerk his concern over an expensive ring he brought to the hotel. The desk clerk recommended that he putt he ring in the safe and advised the guests that by doing so the hotel would be liable for the full value of the ring it it disappeared. The guest did as recommended. The ring was stolen from the safe. What, if any, is the liability of the hotel?
Responda
-
The hotel is able for the full loss
-
The hotels liability is limited by the amount set by statute for property in a safe.
-
The hotels liability is limited by the amount set by statute for property in a checkroom
-
The hotel has no liability for the loss.
Questão 117
Questão
Under common law, which of the following accurately describes the general rule concerning the liability of a hotel when a guests property was lost or stolen?
Responda
-
The hotel was strictly liable for the full value of the loss
-
The hotel was not liable regardless of the cause of theft.
-
The hotel was liable only if the negligence of its employees contributed to the theft
-
The hotel was liable only if its employees were grossly negligent.
Questão 118
Questão
In a mutual benefit bailment, both the bailor and the bailee owe each other certain duties.
Questão 119
Questão
Tome's girlfiend handed her expensive winter coat to the attendant at the restaurant coat-check. She did not disclose to the attendant that she had placed three $100 dollar bills in the inner pocket of the coat. Does the bailment exists of the $300?
Responda
-
Yes, the necessary elements for a bailment were met
-
Yes, money can be the subject of a bailment.
-
No, money cannot be the subject of a bailment.
-
No, the attendant was not aware of the money's existence.
Questão 120
Questão
If a hotel complies with a limitng liability statute and a guests property is stolen, what, if any, liability does the hotel have?
Responda
-
The hotel will be liable for the full amount of the loss
-
The hotel will be liable only for the amount set by the statute
-
The hotel will have no liability
-
The hotel will be required to pay the guest double the amount of the loss