23903066
Questão 1
Questão
What is the first step in developing an effective training program?
Responda
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set objectives
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conduct training needs assessment
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evaluate training
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design training
Questão 2
Questão
What is the last step in developing an effective training program?
Responda
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design training
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set objectives
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evaluate training
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deliver training
Questão 3
Questão
According to Goldstein a needs assessment should focus on all of the following levels EXCEPT:
Responda
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organization
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job
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person
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industry
Questão 4
Questão
Trainee characteristics, training design, and the work environment can all affect learning and:
Responda
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training evaluation
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transfer of training
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the delivery of training
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the organization level needs
Questão 5
Questão
What design factor for the transfer of training teaches employees why something is done well as how it should be done?
Responda
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identical elements
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feedback
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automaticity
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general principles
Questão 6
Questão
____________ is an important concept of learning that allows trainees to determine how well they are learning the material.
Responda
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identical elements
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feedback
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automaticity
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general principles
Questão 7
Questão
What type of training session is relatively short, spread out over time and more effective in the long term
Responda
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random training
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spaced training
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part training
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whole training
Questão 8
Questão
What sequencing of training is best used when components do not need to be taught separately?
Responda
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pre-test/post-test
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whole training
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part training
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overlearning
Questão 9
Questão
In this training method, specialized equipment or materials are used to portray a task situation
Responda
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on-the-job training
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modeling
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audiovisual instruction
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simulation
Questão 10
Questão
If an employee who just started as a restaurant cook was learning by cooking the food, this would clearly be an example of which type of training?
Responda
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On the job training
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simulation
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auto instruction
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lecture
Questão 11
Questão
You are training truck drivers and want to incorporate identical elements into your training. Which method would you use?
Responda
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auto instruction
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simulation
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E-learning
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conference
Questão 12
Questão
_____________ is most likely for higher level positions when the incumbent has significant performance deficiencies and the cost of finding a replacement is high.
Responda
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on the job training
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executive coaching
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modeling
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mentoring
Questão 13
Questão
What is the final type of criterion in a training program that deals with whether the training had its intended effects?
Responda
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learning criteria
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behavior criteria
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results criteria
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reactions criteria
Questão 14
Questão
What type of criteria would measure the skills and knowledge learning in training?
Responda
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learning criteria
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behavior criteria
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results criteria
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reactions criteria
Questão 15
Questão
Which design assesses trainees before and after training?
Responda
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control group
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pretest-post-test
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experimental
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post-test
Questão 16
Questão
Which of the following is NOT a design factor listed in the textbook to enhance transfer of training?
Responda
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general principles
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feedback
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blended learning
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overlearning
Questão 17
Questão
What is a group design that compares trainees with a group of employees who have not received training
Responda
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control group
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experimental
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modeling
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simulation
Questão 18
Questão
What is a formal training program used for jobs that take years to fully train an employee?
Responda
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modeling
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mentoring
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apprenticeship
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on the job training
Questão 19
Questão
_________________ refers to how much the trainees liked the training and how much they believed they got out of it.
Responda
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results criteria
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reactions criteria
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learning criteria
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performance criteria
Questão 20
Questão
What are standards used for comparison that allows you to determine if training has been effective?
Responda
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criteria
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evaluation
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results
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reactions
Questão 21
Questão
What is the structure of a study?
Responda
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criteria
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design
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needs assessment
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goal setting
Questão 22
Questão
What criteria is concerned with what people are able to do at the end of training?
Responda
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performance
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training
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learning
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results
Questão 23
Questão
What criteria is concerned with what the person's performance is on the job?
Responda
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training
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performance
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learning
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behavior
Questão 24
Questão
What is the criteria that refers to what a person learned in training, which is frequently done in college exams?
Responda
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learning
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performance
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behavior
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evaluation
Questão 25
Questão
The development of a new training program should always include a ______________ component.
Responda
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performance
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learning
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evaluation
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experiment
Questão 26
Questão
_______________ criteria concern the trainee's behavior on the job that might have been due to training.
Responda
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behavior
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learning
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performance
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reactions
Questão 27
Questão
________________ criteria deals with whether the training had its intended effect. This is the bottom line for effectiveness of a training program.
Responda
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results
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reactions
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evaluation
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training
Questão 28
Questão
What is it called when trainees watch someone perform a task and then reenact what they have seen?
Responda
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modeling
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mentoring
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role play
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blended learning
Questão 29
Questão
A ____________________ is a type of simulation in which the trainee pretends to be doing a tak
Responda
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role play
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modeling
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mentoring
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on the job training
Questão 30
Questão
When multiple methods are combined, ___________________ can be produced.
Responda
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blended learning
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modeling
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role play
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E-learning
Questão 31
Questão
_____________ is a special kind of work relationship between two employees in which the more experienced one offers career guidance, counseling, and emotional support and serves as a role model, to the less experienced one.
Responda
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mentoring
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modeling
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role play
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blended learning
Questão 32
Questão
_______________ is concerned with the person's performance on the job than in the training setting.
Responda
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behavior criteria
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results criteria
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performance level criteria
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reactions criteria
Questão 33
Questão
_________________ means that the responses in the training situation are identical to those in the job situation.
Responda
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identical elements
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automaticity
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overlearning
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general principles
Questão 34
Questão
______________ refers to giving the trainee practice beyond what is necessary to reach a criterion for success in training.
Responda
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overlearning
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part training
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whole training
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massed training
Questão 35
Questão
_________________ means that trainees can perform tasks smoothly without having to mentally monitor or pay attention to how they are performing.
Responda
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overlearning
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automaticity
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identical elements
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part learning
Questão 36
Questão
_____________ training refers to breaking a task into components that are learned one at a time. _______________ training occurs when the same entire task is taught at one time rather than breaking it into individual components.
Responda
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massed, spaced
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spaced, massed
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whole, part
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part, whole
Questão 37
Questão
A training session that is long in duration and takes place over a relatively short period of time is called?
Responda
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massed
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spaced
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whole
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part
Questão 38
Questão
What is a training session called that is relatively short and spread out overtime?
Responda
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whole
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spaced
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massed
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part
Questão 39
Questão
______________ is the use of electronic tools to provide training
Responda
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E-learning
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Auto
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Lecture
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Programmed
Questão 40
Questão
______________ instruction divides the material to be covered into a series of individual chunks or frames. It's a form of auto instruction.
Responda
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Audio visual
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Programmed
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Lecture
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E-learning
Questão 41
Questão
A(n) ____________________ is conducted to determine which employees need training and what the content of their training should be.
Responda
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Needs assessment
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Content assessment
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Training assessment
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Behavioral assessment
Questão 42
Questão
A _______________ needs assessment is concerned with the nature of the tasks involved in each job.
Responda
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job level
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performance level
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person level
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organizational
Questão 43
Questão
______________ resources are wasted if a needs assessment is not done.
Responda
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organizational
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training
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design
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measuring
Questão 44
Questão
Most organizational training is conducted with the expectation that employees will apply what they have learned on the job. This is called __________________.
Responda
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Transfer of training
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E-learning
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simulation
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auto instruction
Questão 45
Questão
The __________________ level is concerned with the objectives of the organization and how they are addressed by the performance of employees
Responda
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organizational
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job
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person
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industry
Questão 46
Questão
This level is concerned with how well job applicants or present employees are able to do job tasks.
Responda
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person
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organization
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job
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industry
Questão 47
Questão
Without some form of _______________, it is doubtful that learning can occur
Responda
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E-learning
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Feedback
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Training
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Automaticity
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