Questão 1
Questão
The Lean system that enables us to recognize the standard and any deviation from it, thus corrective actions can be taken immediately is called:
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Hoshin Planning'
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Kaikaku
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Visual Management
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TRIZ
Questão 2
Questão
Successful Control Plans utilize which of the following type action
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Compensating
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Reactive
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Preventive
Questão 3
Questão
Select the proper sequence of the steps in the IMPROVE Phase
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Pilot test, Select a solution, Implement full-scale, Generate creative solution idea
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Implement full-scale, Pilot test, Generate creative solution idea, Select a solution
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Generate creative solution ideas, Select a solution, Pilot test, Implement full-scale
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Select a solution, Generate creative solution ideas, Implement full-scale, Pilot test
Questão 4
Questão
In the improved FMEA, select the factor that its rating can be changed only by the customer.
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Failure
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Severity
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Occurence
Questão 5
Questão
Kanban is a Lean "Push" device that allows an efficient means to transfer parts from one department to another and automatically reorder products using minimum/maximum inventory levels.
Questão 6
Questão
Quality at the Source is an approach to quality that places the responsibility for preventing or detecting errors in the hands of suppliers.
Questão 7
Questão
Select the correct definition for External Elements of Machine Changeover.
Questão 8
Questão
The Single Minute Exchange of Die process focuses on converting INTERNAL to EXTERNAL activities and creating more machine run time.
Questão 9
Questão
The Lean term that refers to using ingenuity to create devices that allow us to do our job 100% error free 100% of the time is
Questão 10
Questão
Calculate the Overall Equipment Effectiveness Index of a machine which is available at 80% of the time, its performance efficiency is 90%, and produces at 100% First Pass Yield.
Questão 11
Questão
Select the proper term for Continuous Incremental improvement.
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Kaikaku
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Kaizen
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Muri
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Poka-Yoke
Questão 12
Questão
Changeover time is the time elapsed between when the first good piece of product A comes off and the first good piece of product B starts.
Questão 13
Questão
In a value stream that includes a Push system, resources are provided to the consumer based on
Questão 14
Questão
In Hoshin Planning, the term "Catchball" means communication and socializing ideas.
Questão 15
Questão
In a value stream that includes a Pull system, resources are provided to the Customer based on
Questão 16
Questão
We can decide what type of control chart to use based on: 1) The types of data we have 2) What is counted (Defects, Defectives, Individuals, Rational Subgroups).
We have Variable Data and we count Individuals, what control chart can we use
Questão 17
Questão
We can decide what type of control chart to use based on: 1) The types of data we have 2) What is counted (Defects, Defectives, Individuals, Rational Subgroups).
If we have Attribute Data and we count Defects, what two potential control charts can we use
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c chart or u chart
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u chart or p chart
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u chart or np chart
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c chart or np chart
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c chart or p chart
Questão 18
Questão
In an FMEA analysis, the severity rating is 9, the occurrence rating is 3, and the detection rating is 3.
Calculate the Risk Priority Number (RPN).
Questão 19
Questão
The 5 Whys is a question-asking technique used to explore the root cause of a defect or problem.
Questão 20
Questão
At what single point in our Value Stream will we schedule production
Questão 21
Questão
The place to start introducing Continuous (or SINGLE-PIECE) Flow is usually at the beginning of the "pacemaker" Process in final assembly, from which the product can flow straight through to shipping.
Questão 22
Questão
When we analyze the Value Stream for improvement opportunities, one typical question is whether we will be producing directly to Shipping, or we will be producing to a finished goods Supermarket.
In order to build directly to Supermarket, select the one factor that is NOT part of the considerations.
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The product is of very high value
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Customer demand varies widely
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The product is small enough and cheap enough to store cost effectively
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The range of finished part numbers requiring changeovers in the Product Family is small
Questão 23
Questão
When we analyze the Value Stream for improvement opportunities, one typical question is whether we will be producing directly to Shipping, or we will be producing to a finished goods Supermarket.
In order to build directly to Shipping, select the one factor that is NOT part of the considerations.
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The product has many custom features
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The product is of very high value
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The product is small enough and cheap enough to store cost effectively
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The product is very bulky, or is subject to spoiling
Questão 24
Questão
Hoshin Planning translates the strategic vision into tangible and measurable objectives for achieving the breakthrough.
Questão 25
Questão
In order to improve the capability of a process, the FIRST action we must take is:
Questão 26
Questão
Cause and Effects (C&E) Matrix is a tool used to emphasize importance of Customer Requirements.
Questão 27
Questão
Relations Diagram, Cause & Effect Diagram, Cause and Effects (C&E) Matrix are generally used in Process Mapping.
Questão 28
Questão
Statistically, we can do many more potentially useful forms of analysis with continuous data versus discrete.
Questão 29
Questão
Most processes in the world result in a "Normal" Distribution
Questão 30
Questão
In a Normal Distribution, roughly 95% of the data are within a distance of HOW MANY standard deviations on either side of the mean.
Questão 31
Questão
Actual Process Variation is made up of the Observed Process Variation and the Measurement Variation.
Questão 32
Questão
To address actual process variability, the variation due to the measurement system must first be identified and separated from that of the process.
Questão 33
Questão
Cost of Poor Quality (COPQ) is a major measurement of the hidden factory.
Hidden Factory losses could contribute to what additional percentage of COPQ?
Questão 34
Questão
Process Mapping is a graphical illustration of the steps of the actual transactional or manufacturing process.
A Rectangle is used to show which of the following on a Process Map?
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Decision Point
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Start Point
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Connector
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Activity
Questão 35
Questão
Process Mapping is a graphical illustration of the steps of the actual transactional or manufacturing process.
A Rhombus is used to show which of the following on a Process Map
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Decision Point
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Activity
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End Point
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Connector
Questão 36
Questão
Waste is "anything other than the minimum amount of equipment, materials, parts, space, and worker's time which are absolutely essential to add value to the product [or service]."
Select the statement that best describes the MOTION type of waste.
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Making more or faster than is needed
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Extraneous, unnecessary actions or having to make repetitive, unnecessary movements
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Redoing, Reworking, Repairing, or Scrapping the product or service just provided
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Excessive movement and handling
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People, material, and machines waiting for one another
Questão 37
Questão
Workplace Organization or 5S's is:
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Spring Cleaning
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Only to be done in manufacturing
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A safe, clean, neat, arrangement of the workplace which provides a specific location for everything, and eliminates anything not required
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Cleaning the facility every time a customer comes
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Taking key items away from people which are used frequently
Questão 38
Questão
The phase of 5S (Workplace Organization) when "There should be a place for everything and everything should be in its place" is
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Set in order
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Sustain
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Shine
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Standardize
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Sort
Questão 39
Questão
Physical Flow is used to give a quick visual representation for the movement of a part or associate (operator).
It is also referred to as a Spaghetti Diagram.
Questão 40
Questão
The phase of 5S (Workplace Organization) when "We Make it the Culture" is
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Set in order
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Shine
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Standardize
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Sustain
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Sort
Questão 41
Questão
In Eliyahu M. Goldratt's Theory of Constraint concept, a process is faster than its smallest bottleneck.
Questão 42
Questão
According to The SIX SIGMA WAY, one of the critical elements to the closed-loop business (Six Sigma) system is finding out which X variables have the most influence on the Y variables.
Questão 43
Questão
The Problem/Opportunity Definition must include a COMPLETE and DETAILED description of the problem that needs to be solved or a potential opportunity that needs to be exploited, and SHOULD also contain causes or solutions.
Questão 44
Questão
Having well defined Project Boundaries (BEGIN & END points) is not an important aspect of any Lean Six Sigma project.
Questão 45
Questão
There are three sequential steps in a process. The first pass yield at each step is as follows:
Step 1: 90%
Step 2: 80%
Step 3: 100%
The Rolled Throughput Yield (RTY) for this process is:
Questão 46
Questão
A Value Stream Map is based on engineering standards or old information.
Questão 47
Questão
Which of the following is NOT an objective of Values Stream Mapping?
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To see across the functional boundaries over which a product's value stream flows
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To understand the linkage between the information flow and material flow
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It ties together LEAN concepts and techniques
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Improves customer response times and customer satisfaction
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Promotes "cherry picking" and gut feel improvement initiatives
Questão 48
Questão
The Check (Tally) Sheet tool is used to
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Monitor a process against its historical performance
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Display variable data so that the pattern of variation can be identified
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Identify relationships between two process variables
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Provide an easy way to keep track of the frequency of occurrences
Questão 49
Questão
The Histogram tool is used to
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Display variable data so that the pattern of variation can be identified
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Provide and easy way to keep track of the frequency of occurrences
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Monitor a process against its historical performance
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Identify relationships between two process variables
Questão 50
Questão
The Scatter Diagram tool is used to
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Identify relationships between two process variables
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Provide an easy way to keep track of the frequency of occurrences
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Display variable data so that the pattern of variation can be identified
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Monitor a process against its historical performance
Questão 51
Questão
The Control Chart tool is used to
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Monitor a process against its historical performance
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Identify relationships between two process variables
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Provide an easy way to keep track of the frequency of occurrences
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Display variable data so that the pattern of variation can be identified
Questão 52
Questão
A bi-modal or multi-modal distribution is almost always a sign of a special cause of variation in the process or in the data collection technique.
Questão 53
Questão
Identify which of these flows is NOT part of a Value Stream
Questão 54
Questão
For a specific Value Stream, the available time per day is 800 minutes and the Customer Demand is 200 units.
Then, the Takt Time at the Pacemaker step is:
Questão 55
Questão
The Project Charter should be created as part of the DEFINE phase and remain unchanged for the life of the project.
Questão 56
Questão
Realistic goals must be SMART.
Select the word which is NOT part of what "SMART" stands for.
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Aggressive
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Specific
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Timely
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Relevant
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Attainable
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Measurable
Questão 57
Questão
Brainstorming is a way of generating radical ideas.
Questão 58
Questão
A Pareto Chart proves 80% of the problems cause 20% of the impact.
Questão 59
Questão
The Control Plan describes the actions required at each step in the process to assure that all process outputs will be in state of control.
Questão 60
Questão
Visual Management and Workplace Organization (5S) go hand-in-hand.
Questão 61
Questão
Force Field Analysis specifically can help us determine if a proposed change can get needed support.
Questão 62
Questão
The correct sequence of the steps in the Dr. Deming's Cycle is
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Plan, Do, Check/Study, Act
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Do, Plan, Act, Check/Study
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Do, Plan, Check/Study, Act
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Act, Plan, Check/Study, Do
Questão 63
Questão
Which company has had the fastest implementation of Six Sigma
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Raytheon
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Honeywell
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Motorola
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General Electric
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Toyota
Questão 64
Questão
Six Sigma focuses on both the External and Internal Customers
Questão 65
Questão
The Six Sigma Improvement Methodology helps us identify and reduce/eliminate sources of variation.
Questão 66
Questão
Which one of James Womack's of LEAN Principles are we required to conduct FIRST?
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Continuously improve in pursuit of perfection
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Identify value stream and eliminate waste
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Make value flow
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Specify value in the eyes of the customer
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Allow the customer to pull
Questão 67
Questão
LEAN is an umbrella program to create value to the customer by eliminating waste.
Questão 68
Questão
Variation characterized as normal "bouncing around" of any process is due to which cause?
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Special or Assignable
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Common or Controlled
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None
Questão 69
Questão
In the concept of LEAN, SYNCHRONIZATION means
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Ready capability to adapt to new, different or changing requirements in time and rate
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The measure or beat of movement
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A smooth uninterrupted movement
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Arrange so that one set of elements exactly equals another
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To cause to operate with exact coincidence
Questão 70
Questão
In the "4P" Model of the Toyota Production System, which statement best describes the PHILOSOPHY of the system?
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The Heart and Soul of the Toyota Way
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Add Value to Customers and Society
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The Dynamic of the Toyota Way
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Eliminate Waste through Flow and Standardization
Questão 71
Questão
In the "4P" Model of the Toyota Production System, which statement best describes the PROCESS of the system?
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The Dynamic of the Toyota Way
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Eliminate Waste through Flow and Standardization
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The Heart and Soul of the Toyota Way
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Add Value to Customers and Society
Questão 72
Questão
In the "4P" Model of the Toyota Production System, which statement best describes the PEOPLE and PARTNERS of the system?
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Add Value to Customers and Society
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The Dynamic of the Toyota Way
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The Heart and Soul of the Toyota Way
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Eliminate Waste through Flow and Standardization
Questão 73
Questão
In the "4P" Model of the Toyota Production System, which statement best describes the PROBLEM SOLVING of the system?
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Add Value to Customers and Society
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The Heart and Soul of the Toyota Way
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The Dynamic of the Toyota Way
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Eliminate Waste through Flow and Standardization
Questão 74
Questão
In the Concept of LEAN, FLEXIBILITY means
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A smooth uninterrupted movement
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Ready capability to adapt to new, different or changing requirements in time and rate
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Arrange so that one set of elements exactly equals another
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To cause to operate with exact coincidence
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The measure or beat of movement
Questão 75
Questão
The focus of Six Sigma is on improving the MEAN of the process under study
Questão 76
Questão
There is a significant increase in defects when the Sigma number increases
Questão 77
Questão
Identify the one criterion that is NOT part of the criteria for Project Selection outlined in The SIX SIGMA WAY.
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Results or Business
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Certification
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Organizational Impact
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Feasibility
Questão 78
Questão
Who is considered the "Father of Six Sigma"
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Bill Smith
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Mikel Harry
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Dr. Edward Deming
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Jack Welch
Questão 79
Questão
Who is considered the Creator of the DMAIC Process and Deployment tactics ("Belts")
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Dr. Edward Deming
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Jack Welch
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Mikel Harry
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Bill Smith
Questão 80
Questão
From the list below, identify the one case when an Affinity Diagram is NOT essential.
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Facts or thoughts are certain
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Facts or thought need to be organized
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Unity within a team needs to be created
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Ideas need to be clarified