2596448
Questão 1
Questão
Competitive strategy determines the structure, features, and functions of every information system
Responda
- True
- False
Questão 2
Questão
What DOESN'T affect buyer power?
Responda
-
Barriers to entry
-
Number of customers
-
Cost of changing
-
Size of order
-
Differences between competitors
Questão 3
Questão
Porter's four competitive strategies can result in a combination of each of these except:
Responda
-
Cost Leader, Industry Wide
-
Cost Leader, Differetiation
-
Differentiation, Industry Wide
-
Industry Segment, Differentiation
Questão 4
Questão
Which is NOT a primary activity in the value chain?
Responda
-
Operations
-
Service
-
Procurement
-
Marketing and Sales
Questão 5
Questão
What is a Business Process?
Responda
-
Cost of inputs + Cost of activities
-
Value of all outputs - Costs
-
Network of activities that generate value by transforming inputs into outputs
-
A collection of something
Questão 6
Questão
Social Media Information supports the sharing of content among a network of uers
Responda
- True
- False
Questão 7
Questão
Business processes vary in cost and effectiveness
Responda
- True
- False
Questão 8
Questão
The two ways IS provides competitive advantages are: product implementations and process implementations
Responda
- True
- False
Questão 9
Questão
The tree types of capital are: Traditional, Human, and ________.
Responda
-
Technological
-
Owned
-
Social
-
Invested
Questão 10
Questão
What are the Four Pillars of a Hyper-Social Organization?
Responda
-
Consumers become Humans
-
Market Segments become Tribes
-
Structure and Control becomes Messiness
-
Consumers become Tribes
-
Channels becomes Networks
Questão 11
Questão
Which is NOT included in dynamic processes?
Responda
-
Usually requires human judgements
-
All decisions can be made by computers
-
Flexible, informal, and adaptive
-
Involves strategic decisions
Questão 12
Questão
Companies should monitor unfavorable reviews and delete them in a timely manner because unfavorable reviews provide no benefit to the companies or consumers
Responda
- True
- False
Questão 13
Questão
Reputation management services are a tool for ____________ activity in SEAMS
Responda
-
Measure
-
Sense
-
Engage
-
Activate
Questão 14
Questão
Which of the following is an example of a dynamic process?
Responda
-
Social Netowkring
-
Customer Returns
-
Order Entry
-
Purchasing
Questão 15
Questão
Process efficiency is the measure of the process inputs and outputs
Responda
- True
- False
Questão 16
Questão
Which of the following is an example of IS improving the quality of a business process?
Responda
-
Augmenting a human
-
Performing an Activity
-
Controlling Process Flow
Questão 17
Questão
Which of the following does NOT cause information silos?
Responda
-
Different departments have common long term goals
-
Different personal and workgroup needs
-
Duplicated and inconsistent data
-
Data isolated in islands of automation
Questão 18
Questão
A way to limit information silos is to store a single copy of the data in a shared database, and revising business processes and applications to use that database
Responda
- True
- False
Questão 19
Questão
In a CRM system, what is not one of the four phases of the customer life cycle?
Responda
-
Attract
-
Categorize
-
Sell
-
Support and Resell
-
Research
Questão 20
Questão
An Enterprise Resource Planning (ERP) is a suite of applications (modules), a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform
Responda
- True
- False
Questão 21
Questão
Why is it important to have ethical data?
Responda
-
Provides answers the researcher is looking for
-
It leads to principled deccisions
-
Trust in the data source
Questão 22
Questão
More colors and text will improve your data visualization
Responda
- True
- False
Questão 23
Questão
Which of the following should you check to understand infographics?
Responda
-
Data Alterations
-
Data Source
-
Data Presentation
-
All of the above
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