Questão 1
Questão
Which of the following is the correct pin out for T568B?
Responda
-
A. Orange/white, orange, green/white, blue, blue/white, green, brown/white, brown
-
B. Blue, blue/white, orange/white, orange, brown/white, brown, green/white, green
-
C. Green/white, green, orange/white, blue, blue/white, orange, brown/white, brown
-
D. Orange/white, orange, brown/white, brown, green/white, green, blue, blue/white
Questão 2
Questão
Which of the following lists the correct non-overlapping channels in 2.4 GHz?
Responda
-
A. 1,6,11
-
B. 2,4,6,8,10
-
C. 3,6,9
-
D. 5,11
Questão 3
Questão
A home user working outside an office reports that their laptop is no longer connecting to the
Internet. Which of the following would a technician recommend to check FIRST?
Questão 4
Questão
A technician installed a new docking station for a user and they have lost the ability to connect to
the network. Which of the following is the MOST likely reason?
Questão 5
Questão
Which of the following expansion slots uses a serial connection?
Responda
-
A. PCI
-
B. PCI-X
-
C. PCIe
-
D. AGP
Questão 6
Questão
Which of the following provides the MOST storage capacity?
Responda
-
A. Floppy diskette
-
B. Blu-ray
-
C. DVD
-
D. CD-ROM
Questão 7
Questão
Which of the following provides the BEST protection from brown outs?
Responda
-
A. Surge suppressor
-
B. Computer power supply with built in surge protections
-
C. Motherboard with built-in surge protection
-
D. Uninterruptible power supply
Questão 8
Questão
Proper lifting technique for heavy items is:
Responda
-
A. to use gloves to pick up the item.
-
B. to squat and lift from the legs.
-
C. to have two people bend down and pick the item up.
-
D. to bend down and lift the item up.
Questão 9
Questão
When a grounding strap is not available, a technician can ground by touching the computer's:
Responda
-
A. power supply.
-
B. CPU fan.
-
C. memory chips.
-
D. motherboard.
Questão 10
Questão
A technician needs to configure a computer with an external storage drive. Which
interfaces would provide the FASTEST throughput?
Responda
-
A. USB 2.0
-
B. eSATA
-
C. CAT5
-
D. FireWire
Questão 11
Questão
Which of the following for which of the following cable style connector?
Responda
-
A. DVI
-
B. VGA
-
C. RGB
-
D. Composite video
Questão 12
Questão
A technician replaces a computer's NIC with a wireless card. The user wants to save the NIC.
Which of the following should the technician use to preserve the NIC?
Responda
-
A. ESD mat
-
B. ESD wrist strap
-
C. Sealable plastic bag
-
D. Anti-static bag
Questão 13
Questão
A technician needs to replace a computer's hard drive. Which of the following should the
technician do FIRST?
Responda
-
A. Remove network connections
-
B. Remove the RAM
-
C. Self ground on the computer case
-
D. Disconnect power to PC
Questão 14
Questão
When a user's computer boots, a message shows that reads: "Alert! Cover previously removed."
Which of the following was configured in the BIOS to cause this alert?
Questão 15
Questão
Which of the following ports is used by default for IMAP traffic?
Responda
-
A. 53
-
B. 110
-
C. 143
-
D. 443
Questão 16
Questão
Which of the following ports is used for POP3 traffic by default?
Responda
-
A. 25
-
B. 110
-
C. 143
-
D. 443
Questão 17
Questão
A technician is asked to verify that a CAT5 patch cord, created by another technician, is in
working order. Which of the following tools should the technician use to verify the patch cord?
Responda
-
A. Multimeter
-
B. Toner probe
-
C. Loopback plug
-
D. Cable tester
Questão 18
Questão
Which of the following is the FIRST thing a technician should do before putting their hand inside a
computer case?
Responda
-
A. Acquire the appropriate tools that are going to be used.
-
B. Touch the case to discharge static.
-
C. Remove loose jewelry.
-
D. Refer to manufacturer documentation.
Questão 19
Questão
Which of the following socket types is for an Intel CPU?
Responda
-
A. F
-
B. 940
-
C. AM3
-
D. 1156
Questão 20
Questão
Which of the following cable types is MOST often found in Plain Old Telephone Service (POTS)?
Responda
-
A. RG-6
-
B. CAT3
-
C. RG-59
-
D. Multi-mode
Questão 21
Questão
Which of the following memory types has 184 pins?
Responda
-
A. DDR3
-
B. DDR
-
C. SDRAM
-
D. DDR2
Questão 22
Questão
The term SFF refers to which of the following?
Responda
-
A. CPU speed
-
B. Memory size
-
C. Motherboard size
-
D. HDD size
Questão 23
Questão
A threaded coaxial connector used to connect to a TV tuner is MOST often referred to as which of
the following?
Responda
-
A. F-connector
-
B. RJ-11 connector
-
C. IEEE 1394 connector
-
D. RJ-45 connector
Questão 24
Questão
A dial-up modem uses which of the following types of connectors?
Responda
-
A. RJ-11
-
B. RG-59
-
C. RJ-45
-
D. RG-6
Questão 25
Questão
The MAXIMUM transfer rate of eSATA is:
Responda
-
A. 1.54 Mbps.
-
B. 2.0 Gbps.
-
C. 3.0 Gbps.
-
D. 480 Mbps.
Questão 26
Questão
A technician installs a new high-end gaming card into a computer but is not seeing any video.
Which of the following power connectors did the technician MOST likely forget to install?
Responda
-
A. 4/8-pin 12v
-
B. 6/8-pin Molex
-
C. 20-pin main
-
D. 24-pin main
Questão 27
Questão
A PC cannot connect to the network. A network card was purchased without documentation or
driver discs. Which of the following is the BEST way to install it into this machine?
Responda
-
A. From the PC, download and install the drivers
-
B. Run Windows update to install drivers
-
C. Copy drivers to flash drive and install
-
D. Purchase the disc online and install
Questão 28
Questão
Which of the following requires a MINIMUM of four hard drives?
Responda
-
A. RAID 0
-
B. RAID 1
-
C. RAID 5
-
D. RAID 10
Questão 29
Questão
A coworker has reported that someone has engaged in prohibited activity. The supervisor has
asked the technician to quarantine the PC until police arrive. Which of the following should the
technician do? (Select TWO).
Responda
-
A. Allow the user to continue working
-
B. Check for viruses
-
C. Re-image the hard drive
-
D. Document time/date for later reference
-
E. Prevent users from accessing the PC
-
F. Turn off PC
Questão 30
Questão
A customer has asked for the ability to operate dual digital monitors. Which of the following is the
BEST solution for accomplishing this?
Responda
-
A. Split the onboard video port.
-
B. Update the video drivers to allow for multiple monitors.
-
C. Add an adaptor to the onboard VGA port.
-
D. Install a video card with multiple DVI ports.
Questão 31
Questão
A customer has purchased a 1TB internal hard drive. The customer would like to have it installed
as a data drive in their existing system. The technician discovers there is no spare power supply
connector for the new hard drive. Which of the following would enable the technician to EASILY
accomplish the task? (Select TWO).
Responda
-
A. Replace the existing hard drive.
-
B. Replace the power supply.
-
C. Remove the floppy disk.
-
D. Remove the CD-ROM.
-
E. Split an existing power connection.
Questão 32
Questão
Which of the following pin pairs remain with the same wire color for either T568A or T568B?
Responda
-
A. Pair 1 & 8
-
B. Pair 2 & 7
-
C. Pair 3 & 6
-
D. Pair 4 & 5
Questão 33
Questão
Which of the following would be included when documenting the MOST recent policy on
corporate behavior?
Responda
-
A. Page numbers
-
B. Author of the document
-
C. A complete table of contents
-
D. Last revision dates and version numbers
Questão 34
Questão
Which of the following represents a wiring standard for connectors of twisted pair cables?
Responda
-
A. Fiber
-
B. T568A
-
C. IEEE1394
-
D. CAT5
Questão 35
Questão
Which of the following connectors would be found on a coaxial cable? (Select TWO).
Responda
-
A. BNC
-
B. LC
-
C. IDE
-
D. F
-
E. ST
Questão 36
Questão
Which of the following BIOS features should be enabled to increase security of the physical
computer?
Responda
-
A. Chassis Intrusion Detection
-
B. Advanced Configuration and Power Interface
-
C. Antivirus Software
-
D. Temperature Monitoring
Questão 37
Questão
Which of the following amounts of memory BEST represents the upper limit of RAM when using a
32-bit architecture?
Responda
-
A. 2 GB
-
B. 4 GB
-
C. 6 GB
-
D. 16 GB
Questão 38
Questão
Which of the following would be an example of prohibited content?
Questão 39
Questão
Which of the following is NOT a best practice when prohibited activity is suspected?
Questão 40
Questão
When installing multiple SCSI drives in a system, which of the following is correct?
Responda
-
A. All drives must have the same SCSI ID.
-
B. Drives will be automatically assigned an ID by the controller.
-
C. Drives in the same RAID array must have the same SCSI ID.
-
D. Each drive must have a different SCSI ID.
Questão 41
Questão
A user, Joe, notices his laptop performance decreases while playing multimedia files. Which of
the following would MOST likely increase performance?
Responda
-
A. Install a high-end graphics card with onboard memory.
-
B. Replace the sound card with a higher quality product.
-
C. Upgrade the CPU.
-
D. Increase SODIMM memory.
Questão 42
Questão
Which of the following would be the MOST important factor to consider when building a
virtualization workstation?
Questão 43
Questão
A technician completing a server room build out encounters a bundle of un-terminated network
cables that are not labeled. Which of the following tools would be the BEST to determine which
devices the cables are run to?
Responda
-
A. Toner probe
-
B. Multimeter
-
C. Cable tester
-
D. Loopback plug
Questão 44
Questão
After making a long CAT5 cable, the technician fears that the cable may have been damaged
during the pull, but does not have a cable tester. Which of the following would be the BEST
alternative tool to determine whether there are any breaks or shorts in the cable?
Responda
-
A. Multimeter
-
B. Voltmeter
-
C. Loopback plug
-
D. Punchdown tool
Questão 45
Questão
Which of the following are standard AMD processor socket types? (Select TWO).
Responda
-
A. 1366
-
B. 1155
-
C. 940
-
D. LGA
-
E. F
Questão 46
Questão
Which of the following is the form factor of a standard VGA connector?
Responda
-
A. DB-15
-
B. DB-9
-
C. DIN-6
-
D. DB-25
Questão 47
Questão
A technician is going to install a gigabit Ethernet adapter into a laptop for a customer. Which of
the following technologies is MOST likely being used in this installation?
Responda
-
A. Express card 54
-
B. USB 2.0
-
C. PCIe
-
D. Port replicator
Questão 48
Questão
A technician is installing a liquid cooling system for a high-end gaming PC. Which of the following
liquids is MOST likely used for cooling?
Responda
-
A. Iodine
-
B. Mercury
-
C. Thermal paste
-
D. Oil
Questão 49
Questão
Which of the following ISP types requires an RJ-11 connection to the PC?
Responda
-
A. Cellular
-
B. Cable
-
C. Dial-up
-
D. WiMAX
Questão 50
Questão
In order to use an Intel Core 2 Duo processor, which of the following sockets MUST be on the
motherboard?
Responda
-
A. LGA 755
-
B. LGA 1155
-
C. LGA 1156
-
D. LGA 1366
Questão 51
Questão
A user is trying to print pictures from their camera to a PAN printer. When the user tries to print,
the camera states there is no printer paired with the camera. Which of the following is the MOST
likely cause?
Responda
-
A. The camera's Bluetooth option is not set for discoverable.
-
B. Ink needs to be replaced in the printer.
-
C. Bluetooth is turned off on the printer.
-
D. The camera does not have the printer drivers installed.
Questão 52
Questão
A technician is helping set up a new networking closet and notices that the humidity level is low in
the room. Which of the following should be installed FIRST before rack mounting equipment?
Questão 53
Questão
Which of the following terms is MOST likely associated with a modem connection?
Responda
-
A. RJ-11
-
B. 802.11g
-
C. RJ-45
-
D. IEEE 1394
Questão 54
Questão
Which of the following display types is likely to draw the LEAST amount of power?
Responda
-
A. LCD
-
B. LED
-
C. CRT
-
D. Plasma
Questão 55
Questão
Which of the following display types is MOST likely to have problems with light and glare?
Responda
-
A. Plasma
-
B. LED
-
C. OLED
-
D. LCD
Questão 56
Questão
Which of the following is the MAIN difference between an LCD display and an LED display?
Responda
-
A. The ability to use external displays
-
B. The source of the backlighting
-
C. The viewable size of the display
-
D. The size of the pixel display
Questão 57
Questão
Which of the following printer processes would be LEAST suitable for creating archival
documents?
Responda
-
A. Thermal
-
B. Inkjet
-
C. Laser
-
D. Impact
Questão 58
Questão
When printing forms that need to be copied using carbon paper, which of the following
technologies is BEST suited?
Responda
-
A. Laser
-
B. Thermal
-
C. Inkjet
-
D. Impact
Questão 59
Questão
Which of the following would a technician need to setup a cable modem at a customer's home?
(Select TWO).
Responda
-
A. Coaxial
-
B. CAT5e
-
C. PVC
-
D. Plenum
-
E. Fiber
Questão 60
Questão
Which of the following characteristics of wireless networks is TRUE?
Responda
-
A. 802.11g operates at 5.0Ghz.
-
B. 802.11n has a greater reach.
-
C. 802.11a operates at 2.4Ghz.
-
D. 802.11b is the fastest.
Questão 61
Questão
A technician installs a new inkjet printer at a workstation. The new drivers are installed from a CD
and a test page runs successfully. When a document containing tables and graphics is printed, it
comes out with partial graphics and misaligned tables. Which of the following should the
technician do NEXT?
Responda
-
A. Install and test the closest match to that printer model from Windows.
-
B. Visit the vendor's website and download the most recent driver for that printer.
-
C. Research the issue on the Internet and try to find a solution.
-
D. Reinstall the printer driver from the CD that came with the printer
Questão 62
Questão
A technician has just installed a network card on a Windows 7 computer. Which of the following
should the technician do NEXT?
Questão 63
Questão
A user recently installed a joystick that is used to play video games on their computer. The user
notices that the joystick is slowly drifting. Which of the following should the user do?
Questão 64
Questão
Which of the following IP addresses can be pinged from the Internet?
Responda
-
A. 10.0.0.1
-
B. 68.14.24.3
-
C. 172.16.2.1
-
D. 192.168.1.1
Questão 65
Questão
A technician is tasked with purchasing a wireless router that is backwards compatible with any
other wireless device. Which of the following standards should the technician choose?
Responda
-
A. 802.11a
-
B. 802.11b
-
C. 802.11g
-
D. 802.11n
Questão 66
Questão
A new server has recently been purchased and needs to have the RAID configured for its four
drives. Which of the following RAID levels would be set up to provide the BEST performance and
data protection?
Questão 67
Questão
Which of the following types of connectors would be found to connect printers and scanners to a
device that did not have any network connections?
Responda
-
A. RJ-45
-
B. Parallel
-
C. RJ-11
-
D. BNC
Questão 68
Questão
A technician wants to install a secondary IDE drive which will be configured for additional user
storage on the same IDE channel of the drive with the operating system. Which of the following
jumper configurations should the technician use for the additional drive, if the drive with the
operating system is set to MA?
Responda
-
A. Place a jumper on both the MA and CS jumper block of the secondary drive.
-
B. Place a jumper on the MA jumper block of the secondary drive.
-
C. Place a jumper on both the SL and CS jumper block of the secondary drive.
-
D. Place a jumper on the SL jumper block of the secondary drive.
Questão 69
Questão
Which of the following network types uses IrDA for communication?
Responda
-
A. MAN
-
B. WAN
-
C. PAN
-
D. LAN
Questão 70
Questão
Which of the following wireless standards operates either exclusively or optionally in the 5.4GHz
spectrum?
Responda
-
A. A and B
-
B. A and G
-
C. A and N
-
D. G and N
Questão 71
Questão
Which of the following characteristics is generally found on a docking station that port replicators
do not offer?
Responda
-
A. Replicators usually have more USB ports than docks.
-
B. Docks generally do not need separate power to function.
-
C. Docks have independent hardware that replicators lack.
-
D. Replicators have additional NIC that docks lack.
Questão 72
Questão
Which of the following features allows an operating system to access multiple virtual processors?
Responda
-
A. Hyper threading
-
B. Integrated GPU
-
C. L2 cache
-
D. Multiple cores
Questão 73
Questão
Which of the following Internet connections commonly utilize an analog phone line? (Select
TWO).
Responda
-
A. Satellite
-
B. WiMAX
-
C. Cellular
-
D. Dial-up
-
E. Cable
-
F. DSL
Questão 74
Questão
Which of the following technologies uses a Cold Cathode Florescent Lamp Inverter to backlight
the screen?
Responda
-
A. Plasma
-
B. LCD
-
C. LED
-
D. OLED
Questão 75
Questão
For a wireless network configured to use WPA2 with AES encryption, which of the following is the
MAXIMUM bit strength of the encryption?
Responda
-
A. 64 bits
-
B. 128 bits
-
C. 256 bits
-
D. 1024 bits
Questão 76
Questão
Which of the following would be the BEST means of securing access to a user's corporate
laptop?
Questão 77
Questão
Which of the following wireless security standards uses AES, and is considered the MOST secure
means of encryption?
Responda
-
A. Wireless Protected Access v2
-
B. Temporal Key Integrity Protocol
-
C. Wired Equivalent Privacy
-
D. Wireless Protected Access
Questão 78
Questão
Which of the following would be a necessary step in performing preventive maintenance on a
thermal printer?
Responda
-
A. Replace the print head
-
B. Apply the maintenance kit
-
C. Clean the heating element
-
D. Replace the toner
Questão 79
Questão
Which of the following is the MAXIMUM number of unique addresses in a Class C network?
Responda
-
A. 64
-
B. 128
-
C. 254
-
D. 255
Questão 80
Questão
Which of the following RAID types uses a drive mirroring algorithm? (Select TWO).
Responda
-
A. RAID 0
-
B. RAID 1
-
C. RAID 5
-
D. RAID 6
-
E. RAID 10
Questão 81
Questão
Which of the following adapters causes the LEAST amount of signal loss?
Responda
-
A. VGA to DVI
-
B. HDMI to VGA
-
C. DVI to HDMI
-
D. S-video to RCA
Questão 82
Questão
Which of the following is a public IP address?
Responda
-
A. 10.4.160.1
-
B. 55.5.254.1
-
C. 172.17.45.12
-
D. 192.168.100.100
Questão 83
Questão
A technician is testing the voltages of connectors on the motherboard. Which of the following
connectors would give a reading of 12V?
Responda
-
A. USB
-
B. Molex
-
C. SATA
-
D. IEEE 1394
Questão 84
Questão
A technician needs to set up three wireless AP's in a single small office building. Which of the
following channels should the technician select (one channel per AP) to ensure the APs do not
interfere with each other? (Select THREE).
Responda
-
A. 1
-
B. 3
-
C. 5
-
D. 6
-
E. 7
-
F. 8
-
G. 10
-
H. 11
Questão 85
Questão
A company would like to connect multiple departments into one network operations center (NOC),
yet provide each department with autonomy from one another and enable them to share their
high speed Internet connection. Which of the following devices would BEST enable the NOC to
accomplish this?
Responda
-
A. Repeater
-
B. Switch
-
C. Hub
-
D. Bridge
Questão 86
Questão
A customer has a shared printer on their front desk. Both the printer and computer are heavily
utilized on a daily basis. The user states the computer is constantly bogged down when they print
a large document and would like it fixed. The BEST solution would be to:
Responda
-
A. remove the printer share from the network.
-
B. attach the printer to a print server.
-
C. purchase inexpensive inkjet printers for all users.
-
D. move the print share to another computer.
Questão 87
Questão
A company is converting to LCD monitors and needs to properly dispose of all CRT monitors.
Which of the following is an important consideration when disposing of CRT monitors?
Responda
-
A. The materials within the cathode ray tube are harmful.
-
B. They are heavier than LCD monitors and therefore require special disposal.
-
C. The glass of the tube can easily break and cause serious injury.
-
D. The rays of the cathode can cause blindness if someone is exposed.
Questão 88
Questão
Joe, a user, requests that a new printer be installed for his SOHO environment. Joe wants to be
able to print to the device from any location within the SOHO. Which of the following should be
used?
Responda
-
A. Infrared (IR)
-
B. Serial
-
C. 802.11
-
D. Bluetooth
Questão 89
Questão
Which of the following is a standard Intel processor socket type?
Responda
-
A. F
-
B. 754
-
C. 940
-
D. LGA
Questão 90
Questão
Which of the following cable types is LEAST affected in areas of high EMI?
Responda
-
A. UTP
-
B. Coax
-
C. STP
-
D. Fiber
Questão 91
Questão
Which of the following private network types would MOST likely be used for a corporation with
100,000 employees?
Responda
-
A. Class A
-
B. Class B
-
C. Class C
-
D. APIPA
Questão 92
Questão
Ann, a customer, has an older printer that has no network or USB connection but she still would
like to use it on her new machine. Which of the following would be the MOST likely card a
technician should install?
Responda
-
A. FireWire card
-
B. Riser card
-
C. Wireless card
-
D. Serial/Parallel card
Questão 93
Questão
Which of the following cards would utilize a 4G signal to provide Internet access?
Responda
-
A. Wi-Fi cards
-
B. Cellular cards
-
C. Sound cards
-
D. USB cards
Questão 94
Questão
A technician, Joe, is working on a small form factor PC and needs to install an additional NIC
card. Upon closer inspection, Joe notices that he cannot close the case with the new NIC
installed. Which of the following cards does Joe need to complete the installation?
Responda
-
A. FireWire card
-
B. Parallel card
-
C. Storage card
-
D. Riser card
Questão 95
Questão
Older laptops that did not use LEDs used which of the following to power the backlight lamp?
Responda
-
A. Cathode
-
B. Inverter
-
C. Solenoid
-
D. Plasma
Questão 96
Questão
Which of the following memory types is MOST commonly found in servers?
Responda
-
A. RAMBUS
-
B. ECC SODIMM
-
C. ECC RAMBUS
-
D. ECC DIMM
Questão 97
Questão
Which of the following can be used as the default gateway for the 192.168.1.0/24 network?
Responda
-
A. 192.168.0.1
-
B. 192.168.0.255
-
C. 192.168.1.0
-
D. 192.168.1.10
Questão 98
Questão
A home user wants to configure the wireless AP for gaming. Some games require that dynamic
inbound communication be allowed for the game to work properly. Which of the following should
the user configure on the AP to ensure games will work properly when dynamic communication is
required while maximizing security?
Responda
-
A. NAT
-
B. DMZ host
-
C. WPS
-
D. Port triggering
Questão 99
Questão
Which of the following should the technician configure on a WAP to conceal the data being sent
by the wireless clients?
Questão 100
Questão
Which of the following devices uses a list of MAC addresses to direct packets to the appropriate
interface?
Responda
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A. Switch
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B. Router
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C. Bridge
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D. Hub