Questão 1
Questão
Communication through exchange of letters is known as "CORRESPONDENSE"
Questão 2
Questão
After writing the letter, you must determine your purpose and audience.
Questão 3
Questão
Type the letter using a word processor. Formal letters should be written by hand.
Questão 4
Questão
In a bussines letter avoid informal language but do not use old-fashioned or over-formal language.
Questão 5
Questão
A Businessman writes and receives letters in his day to-day transactions, which may be called business correspondence.
Questão 6
Questão
According to M. Omar Ali, “The letters which are exchanged among businessmen connected with business affairs are called business or commercial letters.”
Questão 7
Questão
These are the Parts of the Business Letter:
*TheLetterhead *TheDate *TheReferenceLine *TheInsideAddress *TheSalutation *TheMessage
*The Complementary Closing *The Signature *The Initials *Enclosures *Extra Copies *The Envelope
Questão 8
Questão
In the letter head, you shuold include:
CompanyName and Address.
Questão 9
Questão
The Inside Address must contain the recipient’s information, such as: Name, title, full address, company, and position
Questão 10
Questão
The salutation goes two or three lines before the inside address
Questão 11
Questão
The message or body is the last part of the letter
Questão 12
Questão
there are five types of the business letter
Questão 13
Questão
these are some of types of business letter:
*QUOTATION LETTERS *REFUSAL LETTERS *ACKNOWLEDGMENT LETTERS