Questão 1
Questão
A user faces problem while logging into Salesforce. What should administrator do?
Questão 2
Questão
Universal Containers has two teams - sales team and marketing team. For sales team all stages
of lead lifecycle should be available while for marketing team only 3 stages should be available.
How can the administrator ensure this?
Questão 3
Questão
What license is needed to install or uninstall apps from AppExchange?
Questão 4
Questão
Force.com is good for
Responda
-
data centric apps
-
process centric apps
-
both of above
Questão 5
Questão
Which are the 3 tiers of an app?
Responda
-
data model
-
user interface
-
data user
-
business logic
Questão 6
Questão
Many-to-many relationship is created using?
Questão 7
Questão
The object used in many-to-many relationship is called as?
Responda
-
Junction object
-
ratio objects
Questão 8
Questão
Roll up summary field and Cross object formula field can be created only for master detail
relationship.
Questão 9
Questão
What is cross object formula field?
Responda
-
Cross object formula field helps to access field of parent from child in both master detail
relationship & lookup relationship. It can be used in a formula field on child
likeCustomObject1__c.Details__c where Details__c is a text field on the parent object
CustomObject1.
-
Cross object formula field helps to access field of parent from child in both master detail
relationship & lookup relationship. It can be used in a formula field on child
likeCustomObject1__r.Details__c where Details__c is a text field on the parent object
CustomObject1.
Questão 10
Questão
Field level security and record types work at
Responda
-
profile level
-
record level
Questão 11
Questão
Sharing rules can be more restrictive than the Organization Wide Default.
Questão 12
Questão
Which are the 3 record access levels?
Questão 13
Questão
Which are the 3 values for Organization wide defaults?
Responda
-
Global
-
Public read only
-
Public read/write
-
Private
Questão 14
Questão
Apex sharing reason can be used for
Questão 15
Questão
'Status' is a picklist of the Account object having value 'Open' or 'Closed'. It is possible to create a
sharing rule to share only those Accounts whose 'Status' is 'Open'.
Questão 16
Questão
Organization wide default (OWD) & sharing rules are applied at the
Responda
-
profile level
-
object level
-
record level
Questão 17
Questão
Organization wide default (OWD) is the first check used for determining access to records a user
does not own
Questão 18
Questão
Automating business processes is possible using
Responda
-
workflow
-
approval processes
-
both of above
Questão 19
Questão
Which are the 5 actions available with workflow rules?
Responda
-
send email
-
send outbound message
-
send message
-
field update
-
set task
-
use existing action
Questão 20
Questão
Time-based workflow is NOT applicable every time a record is created or edited
Questão 21
Questão
Is used for tracking changes to configuration of Salesforce CRM Setup Audit Trail
Questão 22
Questão
Checkbox can be controlling field only and not a dependant field.
Questão 23
Questão
Multi select picklist can be dependant field only and not a controlling field
Questão 24
Questão
External id can be created for field of type text, number or email.
Questão 25
Questão
In Developer Edition, Validation rule for the 'Account Site' field (field of type text) of Account object
is, ISCHANGED( Site ) && OwnerId < > $User.Id to make sure that if the 'Account Site' field has
been modified and the user is not the owner of the Account record, then an error message would
be shown. The System Administrator has Read All, Modify All permission for the Account record.
So the System Administrator will be able to modify the 'Account Site' field of the
Questão 26
Questão
If a role is added to Sales Team, then it will get added to which of the following teams?
Questão 27
Questão
If a role is added to Account Team, then it will get added to which of the following teams?
Questão 28
Questão
If a role is added to Case Team, then it will get added to which of the following teams?
Responda
-
Account Team
-
Sales Team
-
None of them
Questão 29
Questão
Opportunity is synced with
Questão 30
Questão
have all a lifecycle:
Opportunities have Stage picklist and Sales Processes based on the values in this Stage picklist.
Leads have Lead Status picklist and Lead Processes based on the values in this Lead Status
picklist. Cases have Status picklist and Support Processes based on the values in this Status
picklist. Solutions have Status picklist and Solution Processes based on the values in this Status
picklist. Quotes, Contracts have Status picklist but no processes associated to limit a
Questão 31
Questão
OWD of Account is private then OWD of Opportunity can be private or public read-only or public
read/write.
Questão 32
Questão
Apex sharing reasons are available for standard and custom objects.
Questão 33
Questão
Since Apex sharing reasons are not available for standard objects, so sharing individual records of
standard objects is not possible.
Questão 34
Questão
OWD of Associate must be public read/write. So sharing is not required for any Associate
record. So the Sharing button does not show up.
Questão 35
Questão
The OWD of the related opportunities, cases or contacts could be private or public readonly.
So there is scope for sharing the account.
Questão 36
Questão
If a record of Associate custom object has been shared using an Apex Sharing Reason, then that
Apex Sharing Reason cannot be deleted until the sharing of that record is changed to use some
other Apex Sharing Reason.
Questão 37
Questão
Until an Apex Sharing Reason is created, a record of a custom object cannot be shared manually
on a one-off basis
Questão 38
Questão
Once a sharing rule has been created based on owner, then it can be modified to make it a
sharing rule based on criteria.
Questão 39
Questão
Which of these can have only one of them active at a time?
Responda
-
Validation rule
-
Assignment rule
-
Auto-response rule
-
Workflow rule
-
Escalation rule
-
Approval process
-
Sharing rule
Questão 40
Questão
Automatic case escalation can be disabled.
Questão 41
Questão
Escalation Rules and Auto-Response Rules are available only for cases.
Questão 42
Questão
Conflict Resolution tool is available in?
Responda
-
Connect Online
-
Connect Offline
Questão 43
Questão
Quotes can be created from
Questão 44
Questão
OWD of child is always determined by OWD of parent
Questão 45
Questão
In the initial sync of a quote with an opportunity
Questão 46
Questão
When upserting record using Apex Data Loader and using the record id for matching the record, if
the value for the record id field is not provided in the csv file or while mapping fields from the csv
file to the Salesforce object fields, then
Questão 47
Questão
When upserting record using Apex Data Loader for an object that has an external id field, if the
value for this external id field is not provided in the csv file or while mapping fields from the csv file
to the Salesforce object fields, then the upsert will always fail as the external id is a required field
Questão 48
Questão
External id can be used for matching record during which of these operations using the Apex Data
Loader
Questão 49
Questão
If OWD is private for a custom object Position, then a user can view only those Position records
which are owned by him if no one down the role hierarchy below him has created any Position
record and t here is no sharing rule on Position object.
Responda
-
Always true
-
Not always true
Questão 50
Questão
Checking 'Grant Access Using Hierarchies' gives what type of access to records owned by
subordinates?
Questão 51
Questão
OWD of Position object is public read/write. A sharing rule is created to share Position records
owned by Role A with Role B with read only access. For users of Role B, the Position records will
be
Questão 52
Questão
User B has created an Associate record. At the profile level, the profile 'Custom-Recruiter' of User
A has Read, Edit access for Associate. OWD of Associate is 'Public Read/Write'. What access will
User A have for the record created by User B?
Questão 53
Questão
The statement 'OWD or sharing rule can make access level lesser restrictive but not more
restrictive' is valid only if the user has Edit permission at the profile level for that object.
Edit permission at profile level means that the user can edit records created by him of that object.
Questão 54
Questão
For the 'Clone' button to appear on a record page, what permission should be available at the
profile level for that object in the profile to which the user belongs?
Questão 55
Questão
For which objects, cloning is not possible?
Responda
-
Account
-
Solution
-
Count
-
User
Questão 56
Questão
'Modify all' if checked at the profile level, always overrides the OWD setting.
Questão 57
Questão
'View All' has been checked at the profile level for a custom object Position. OWD is private of the
Position object. A user will be able to view Position records owned by other users
Questão 58
Questão
'View All' has been checked at the profile level for a custom object Position but 'Modify All' has not
been checked. OWD is read/write of the Position object. For any user having this profile Position
records owned by other users will be read/write.