4192051
Descrição
Quiz por Anthony Schulmeister, atualizado more than 1 year ago
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Criado por Anthony Schulmeister
quase 9 anos atrás
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Questão 1
Questão
Notebooks use the same technology as desktops except they use less power and take up less space.
Responda
- True
- False
Questão 2
Questão
Notebook computer cases tend to be similar to one another, and components in notebook systems tend to be interchangeable among manufacturers.
Responda
- True
- False
Questão 3
Questão
In a notebook, replacing the motherboard probably means you’ll need to fully disassemble the entire notebook except the LCD assembly.
Responda
- True
- False
Questão 4
Questão
Sometimes, a notebook LCD panel, including the entire cover and hinges, is considered a single field replaceable unit, and sometimes components within the LCD assembly are considered an FRU.
Responda
- True
- False
Questão 5
Questão
A all-in-one computer uses the same size components as desktop computers and components like the motherboard can be replaced with any off-the-shelf component.
Responda
- True
- False
Questão 6
Questão
Which of the following is true about notebooks, netbooks, and all-in-one computers?
Responda
-
all-in-one computers have the computer case and keyboard built together
-
a tablet PC is just another name for a notebook computer
-
notebooks are always less powerful than desktops
-
netbooks have fewer features than notebooks
Questão 7
Questão
Which type of port is NOT likely to be seen on newer notebook computers?
Responda
-
SD card slot
-
dial-up modem
-
Ethernet
-
HDMI
Questão 8
Questão
Which of the following is a reason notebooks and notebook parts typically cost more than comparable desktop PCs and components?
Responda
-
they are faster
-
they are more compact
-
they use more power
-
parts are more generic
Questão 9
Questão
Which of the following is NOT true about notebook computers?
Responda
-
different models have unique cases
-
components tend to not be interchangeable
-
on all models, the hard drive is always in the same place
-
they use less power than desktops
Questão 10
Questão
Which of the following is true about notebook computer software?
Responda
-
the OS is preinstalled at the factory
-
they use a standard version of the OS
-
you can buy off-the-shelf diagnostic software
-
no drivers are required for notebook devices
Questão 11
Questão
Where are you likely to find a copy of the OS build, diagnostic software, and preinstalled applications on a notebook computer if you need to restore the system to its factory state?
Responda
-
on an SD card that comes with the notebook
-
in a recovery partition on the hard drive
-
from a removable drive you order from the manufacturer
-
by special-ordering a new C: drive from the manufacturer
Questão 12
Questão
Which of the following is NOT among the guidelines for handling and caring for a notebook computer?
Responda
-
don’t hold a notebook by the lid
-
make sure the network location is Public before connecting to the Internet
-
don’t leave a notebook in a cold or hot car
-
when traveling, pack the notebook tightly in a suitcase, between soft clothing
Questão 13
Questão
Which of the following is NOT a typical button or key combination function on a notebook computer?
Responda
-
screen brightness
-
CPU speed
-
dual displays
-
Wi-Fi on/off
Questão 14
Questão
Which PCMCIA standard uses the 32-bit PCI bus standards and has a bumpy strip on the edge?
Responda
-
PC Card
-
CardBus
-
ExpressCard
-
NoteCard
Questão 15
Questão
Which ACPI power-saving state turns off the processor, hard drive, and monitor, but leaves all other devices on?
Responda
-
S4
-
S3
-
S2
-
S1
Questão 16
Questão
Under what circumstance should you always return a notebook to the manufacturer?
Responda
-
for serious repairs and it is under warranty
-
when you want to add memory
-
if you need to replace the hard drive
-
to use an external device in place of the failed component
Questão 17
Questão
Which of the following is NOT a recommended action you should take before replacing or upgrading a component in a notebook?
Responda
-
connect it to a port replicator, if available
-
back up data if the computer is working
-
remove cards and disconnect external devices
-
remove the battery and unplug the AC adapter
Questão 18
Questão
Which type of memory are you likely to find in today’s laptops?
Responda
-
DDR3 RIMMs
-
DDR2 SIMMS
-
DDR3 SO-DIMMS
-
Rambus SIMMs
Questão 19
Questão
Which type of hard drive is most likely found in a notebook computer?
Responda
-
5.25” FD
-
3.5” PATA
-
1” IDE
-
2.5” SATA
Questão 20
Questão
Which of the following is NOT true about working on a notebook computer in general?
Responda
-
you should follow the same ESD precautions as on desktops
-
once you’ve learned to service one, it’s the same for all notebooks
-
you need different tools than you need for desktop maintenance
-
on newer notebooks, hard drive replacement is fairly easy
Questão 21
Questão
Which of the following is true about expansion cards in a notebook computer?
Responda
-
most use standard PCI Express slots but not PCI slots
-
Mini PCI Express cards are bigger than Mini PCI cards
-
you may be able to replace an expansion card without extensive disassembly
-
all Wi-Fi cards are built-in and cannot be replaced
Questão 22
Questão
Which of the following is true about replacing the processor on a notebook computer?
Responda
-
notebook processors don’t need thermal compound
-
you’ll need a soldering iron for most notebooks
-
notebook processors will typically have a heatsink and fan
-
the same sockets are used by most desktop computers
Questão 23
Questão
What is a fast way to determine if the problem is with the LCD panel or the video controller on a notebook computer?
Responda
-
connect it to an external monitor
-
replace the video card with a known good one
-
replace the LCD panel with a known good one
-
connect the LCD panel to another working notebook
Questão 24
Questão
What might be a simple solution for a user having a login problem on a notebook computer when the user is certain she is entering the correct username and password?
Responda
-
the keyboard is damaged and needs to be replaced
-
NumLock is on, make sure it is turned off
-
the trackpad is causing incorrect characters to be entered
-
the LCD panel is displaying the wrong login data
Questão 25
Questão
Which of the following is NOT a consideration for a flickering or dim video display?
Responda
-
verify Windows settings
-
adjust the LCD brightness
-
adjust the refresh rate
-
no drivers are installed
Questão 26
Questão
You usually install an OS on a mobile device using a USB device or SD-card
Responda
- True
- False
Questão 27
Questão
The Android OS is based on Linux
Responda
- True
- False
Questão 28
Questão
iOS was developed by and continues to be maintained by a consortium of companies
Responda
- True
- False
Questão 29
Questão
A setting called airplane mode lowers the output power of the Wi-Fi and Bluetooth antennas allowing these networks to function, but at a reduced range.
Responda
- True
- False
Questão 30
Questão
VMs running under a Type 1 hypervisor are isolated from each other
Responda
- True
- False
Questão 31
Questão
Which of the following is based on open source code?
Responda
-
Android
-
Blackberry
-
Windows Phone
-
iOS
Questão 32
Questão
Which company acquired Android code in 2005 and has a leadership role in its development?
Responda
-
Apple
-
Symbian
-
Google
-
Yahoo
Questão 33
Questão
What must you do before using a new iPad or iPod touch?
Responda
-
register it
-
activate it
-
install iOS on it
-
install iTunes on it
Questão 34
Questão
What does jailbreaking do?
Responda
-
Allows you to download games for free from Google Play
-
Allows you download music for free from iTunes
-
give you administrative privileges to Android
-
give you root privileges to iOS
Questão 35
Questão
Which of the following is a screen that uses electrodes that sense the conductive properties of skin?
Responda
-
dual-touch screen
-
capacitive touch screen
-
pressure-sensing screen
-
resistive touch screen
Questão 36
Questão
If you want to be able to wear gloves while using a smart phone, which screen technology will work?
Responda
-
capacitive touch screen
-
iPod touch screen
-
resistive touch screen
-
retina display touch screen
Questão 37
Questão
A SIM card is used for which of the following?
Responda
-
holding data related to your cellular carrier
-
holding your iTunes music information
-
controlling the sensitivity of your touch screen
-
backing up your data and applications
Questão 38
Questão
Which type of device is most likely to have a slot for an SD card?
Responda
-
iPod Touch
-
Android smart phone
-
iPhone
-
iPad
Questão 39
Questão
What is the accelerometer used for in mobile devices?
Responda
-
adjusting the screen orientation
-
geotracking
-
synchronizing data
-
locating the nearest cell tower
Questão 40
Questão
Which component on a smart phone requires pairing with another device?
Responda
-
GPS
-
WiFi
-
Bluetooth
-
SIM card
Questão 41
Questão
Which of the following is NOT a function provided by iTunes for iOS devices?
Responda
-
sync data to your computer
-
install iOS updates
-
back up data on Apple web sites
-
restore from backup
Questão 42
Questão
What should you configure on an iOS device if you want your data erased after ten failed logon attempts?
Responda
-
Lock Screen
-
Remote Wipe
-
iOS Locator
-
Passcode Lock
Questão 43
Questão
What can you do if you want to obtain administrator privileges to an Android device?
Responda
-
delete the normal user account
-
logon as Admin
-
root the device
-
reboot into recovery mode
Questão 44
Questão
Which type of virtualization should you deploy to provide a Virtual Desktop Infrastructure?
Responda
-
server-side
-
client-side
-
fat-client
-
type-2
Questão 45
Questão
The delegation of server-side virtualization to a third party is referred to as which of the following?
Responda
-
zero client infrastructure
-
cloud computing
-
presentation virtualization
-
App-V
Questão 46
Questão
Which of the following is true of a Type 1 hypervisor?
Responda
-
typically used on desktops and laptops
-
VirtualBox is an example
-
called bare-metal hypervisor
-
installs as an application
Questão 47
Questão
For heavy business use, the best practice is to purchase one machine for one purpose, instead of bundling many functions into a single machine.
Responda
- True
- False
Questão 48
Questão
The developing, transferring, fusing, and cleaning steps of the laser printing process use the printer components that undergo the most wear
Responda
- True
- False
Questão 49
Questão
Laser printers automatically calibrate themselves periodically
Responda
- True
- False
Questão 50
Questão
If a user complains that a printer is not printing, the problem always lies with the printer itself.
Responda
- True
- False
Questão 51
Questão
If loose toner comes out with your printout, the fuser is not reaching the proper temperature and professional service is required.
Responda
- True
- False
Questão 52
Questão
____ printers work by placing toner on an electrically charged rotating drum and then depositing the toner on paper as the paper moves through the system at the same speed the drum is turning.
Responda
-
Inkjet
-
Thermal
-
Dye-sublimation
-
Laser
Questão 53
Questão
A laser printer can produce better-quality printouts than a dot matrix printer, even when printing at the same dpi, because it can vary the size of the dots it prints, creating a sharp, clear image using a technology called ____.
Responda
-
REt
-
REx
-
VART
-
eRT
Questão 54
Questão
____ printers tend to smudge on inexpensive paper, and they are slower than laser printers.
Responda
-
Laser
-
Dye-sublimation
-
Thermal
-
Inkjet
Questão 55
Questão
____ transfer printers use a ribbon that contains wax-based ink.
Responda
-
Inkjet
-
Laser
-
Thermal
-
Dye-sublimation
Questão 56
Questão
How is a network printer identified on the network?
Responda
-
by its MAC address
-
by its IP address
-
by the manufacturer name
-
by a 16-bit built-in identifier
Questão 57
Questão
Automatically printing on both sides of the page is called ____ printing.
Responda
-
duplex
-
simplex
-
duo
-
complex
Questão 58
Questão
A ____ printer connects directly to a computer by way of a USB port, parallel port, serial port, or wireless connection.
Responda
-
network
-
shared
-
remote
-
local
Questão 59
Questão
A dedicated device or computer called a print ____ can control several printers connected to a network.
Responda
-
queue
-
server
-
manager
-
client
Questão 60
Questão
When you print to the Microsoft XPS Document Writer printer, it creates a(n) ____ file.
Responda
-
.xps
-
.pdf
-
xml
-
.doc
Questão 61
Questão
To know the IP address of a network printer, direct the printer to print a ____ page.
Responda
-
consumables
-
configuration
-
menu map
-
device
Questão 62
Questão
____ is a language used to communicate how a page is to print and was developed by Adobe Systems.
Responda
-
PCL
-
JCL
-
PostScript
-
GDI
Questão 63
Questão
What is the process called when Windows receives a print job from an application and places the job in a print queue?
Responda
-
banking
-
spooling
-
storing
-
pooling
Questão 64
Questão
What is the first thing you should do to get toner dust off your clothes?
Responda
-
clean immediately with hot water
-
use a hot hair dryer to blow it off
-
throw the clothes in the dryer set on high heat
-
use a can of compressed air to blow off the toner
Questão 65
Questão
Which of the following is true regarding cleaning a printer?
Responda
-
for best results, use ammonia-based cleaners
-
use compressed air to blow out loose toner
-
wipe the rollers on a laser printer with a dry cloth
-
use an antistatic vacuum cleaner to pick up toner
Questão 66
Questão
How do you know if a printer needs routine maintenance?
Responda
-
the number of days since the last maintenance
-
the printer stops working if the maintenance period has expired
-
the number of pages the printer has printed since the last maintenance
-
the LED display shows the number of days before maintenance is required
Questão 67
Questão
Before replacing an image drum, what should you do first?
Responda
-
unplug it and allow the printer to cool down
-
send several test pages to the printer right before replacing the drum
-
empty the paper tray
-
reset the printer to factory defaults
Questão 68
Questão
What can you do to improve a printer’s performance?
Responda
-
replace the CPU
-
increase the memory
-
install a larger paper tray
-
replace the toner cartridge
Questão 69
Questão
Which of the following is a program embedded in firmware that manages print jobs?
Responda
-
print spooler
-
print server
-
printer cache
-
printer proxy
Questão 70
Questão
Which of the following should you check to verify the port a printer is using is enabled and working?
Responda
-
Print logger
-
System Monitor
-
Resource Monitor
-
Device Manager
Questão 71
Questão
What tool can you use to stop and restart the Windows print spooler?
Responda
-
Service console
-
Task Manager
-
Performance Monitor
-
MSConfig
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