Questão 1
Questão
A Workflow rule can only be triggered when a record is created.
Questão 2
Questão
Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model?
Questão 3
Questão
Which of the following fields CAN NOT be a controlling field for Dependent Picklists
Questão 4
Questão
When you have exceeded your general storage limit, you can use your complimentary document storage for additional space.
Questão 5
Questão
To make a field required, which of the following is used) (Pick the best possible answer)
Questão 6
Questão
What type of information can NOT be shown with an S-Control Dashboard component?
Responda
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Combination of two other Dashboard components
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External feed of data
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Data Warehouse information
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Flash representations of data
Questão 7
Questão
A new list view can be created from within the console
Questão 8
Questão
All of the following are default Account record types- with Client Management EXCEPT:
Responda
-
Account Tab Default
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Business Account Default
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Person Account Default
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Partner Account Default
Questão 9
Questão
You must be a user of salesforce.com in order to
Receive an email notification in the case escalation process
Questão 10
Questão
If a lead is converted without a value in the company field, what happens?
Responda
-
A Business Account is created
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A Person Account is created
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You will be prompted to decide whether to create a Person or a Business Account
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Nothing
Questão 11
Questão
Validation rules are also enforced using the API and Import Wizards.
Questão 12
Questão
Which of the following best describes the Opportunity Stage History related list?
Responda
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By default the list shows ,ALL changes made on the opportunity record
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The list tracks Stage, Amount, expected Amount, Probability, and Close Date changes
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The list can be customized to show changes to specific fields on the opportunity
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None of the above
Questão 13
Questão
An Approval Process begins when a record is:
Responda
-
Created
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Saved
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Edited
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Submitted for Approval
Questão 14
Questão
Time based workflow can be triggered every time a record is created Or edited
Questão 15
Questão
When you add a custom object tab, all of the following will be accessible with the object EXCEPT
Questão 16
Questão
All of the following objects may have a queue EXCEPT
Responda
-
Accounts
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Cases
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Leads
-
Custom Objects
Questão 17
Questão
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
Questão 18
Questão
Who can select the "sharing" button on Account and Opportunity records?
Responda
-
The Record Owner, System Administrator, and a User shared to the record
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The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy
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The Record Owner, a User above the Record Owner, and the System Administrator
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The Record Owner and System Administrato
Questão 19
Questão
You can report on converted leads
Questão 20
Questão
You are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?
Responda
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They will not be able to complete the installation process as they have reached the maximum number of custom tabs
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They will not be able to complete the installation process as they have reached the maximum number of custom objects
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The installation will succeed
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The installation will succeed, but only the reports, dashboards and S Control will install
Questão 21
Questão
Custom Links can be used for the following:
Questão 22
Questão
You can customize the Opportunity Stage History related list on an Opportunity Page Layout.
Questão 23
Questão
It's possible to view a forecast based on all of the following EXCEPT:
Responda
-
Territory
-
Product Family
-
Date Range
-
Sales Team
Questão 24
Questão
If a lead, with a single marketing campaign is converted, the campaign information will map to the newly created contact and opportunity record automatically
Questão 25
Questão
When test driving an application on the AppExchange Directory, it is not possible to view the S-Control configurations of that application
Questão 26
Questão
Validation rules may evaluate an opportunity line item against the opportunity it's associated with
Questão 27
Questão
All of the following records may be imported via the import wizards EXCEPT
Responda
-
Opportunities
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Accounts/Contacts
-
Custom Objects
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Solutions
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Leads
Questão 28
Questão
An S-Control may be all of the following EXCEPT:
Questão 29
Questão
If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application
Questão 30
Questão
Which type of field cannot have universal requiredness?
Questão 31
Questão
Custom Web Tab may consist of all the following EXCEPT:
Questão 32
Questão
Custom lead fields can be mapped to which sets of objects in salesforce.com?
Responda
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Account, Contact, Opportunity, or Campaigns
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Account, Contact, or Opportunity
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Account or Contact Only
-
Contact or Opportunity Only
Questão 33
Questão
Once a field is hidden from a Profile using 'Field Level Security', a User associated to that Profile can still see the field using the following:
Questão 34
Questão
It's possible to relate a person account to a contact on a business account.
Questão 35
Questão
Your customer is using Professional Edition. they want the ability to trigger an email every time an opportunity reaches 90% and the amount of the opportunity is one million dollars. What is the best way to accomplish this?
Responda
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Big Deal Alert
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Workflow Rule
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Escalation Rule Entry
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Assignment Rule Entry
Questão 36
Questão
How is the expected revenue calculated in the opportunity?
Responda
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Amount multiplied by the total price of all opportunity line items
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The sales price on any line item times the probability of the opportunity
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Opportunity Amount multiplied by the probability
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Amount multiplied by the discount percent
Questão 37
Questão
A custom lookup field can be added to create a relationship between a standard object and which of the following objects?
Responda
-
Users and Custom Objects
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Leads, Accounts, Contacts and Custom Objects
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Users, Custom Objects and Campaigns
-
Custom Objects, Contract and Campaigns
Questão 38
Questão
Assume the Organization Wide default sharing is set to private for all objects and no sharing rules have been created. You have two users in the Sales Rep Role, can they view each other's data?
Questão 39
Questão
Based solely on the role hierarchy a manager can do all of the following EXCEPT:
Responda
-
View, edit, delete, and transfer his/her and his/her subordinates records
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Extend sharing on both his/her and his/her subordinate's records
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View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email Templates
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View records his subordinate does not own but can view
Questão 40
Questão
When you delete a parent record, you will also delete the child record if that child record has a lookup relationship to the deleted record
Questão 41
Questão
Which action must be taken to view contacts associated with a case in the console?
Responda
-
The related lists of the case page layout must be modified
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The custom links of the case page layout must be modified
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The related object of the case page layout must be modified
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The mini page layout of the case page layout must be modified
Questão 42
Questão
All fields on the Approval page layout are available to view on the Approval History related list
Questão 43
Questão
Which of the following relationships are correct?
Responda
-
Lead, Contacts, and Opportunities can be associated to only one Campaign
-
Leads and Contacts can be associated to several Campaigns, but an Opportunity can have only one Campaign
-
C. Leads and Opportunities can be associated to several campaigns, but Contacts can only have one Campaign
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Leads, Contacts, and Opportunities can be associated to several Campaigns
Questão 44
Questão
A Workflow Approval process may be used for all of the following objects EXCEPT:
Responda
-
Opportunity
-
Users
-
Assets
-
Contracts
Questão 45
Questão
Which of the following features is not available in Professional Edition?
Responda
-
Big Deal Alert
-
Workflow
-
Account Sharing Rules
-
Multi-Currency
Questão 46
Questão
The formula editor may be used all of the following places EXCEPT:
Questão 47
Questão
All of the following are types of AppExchange Applications EXCEPT:
Responda
-
Composite
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Client
-
Provisional
-
Native
Questão 48
Questão
All of the following are true about Default Sales Teams EXCEPT:
Responda
-
Default Sales Teams are configured on a user record
-
Default Sales Teams may be added manually to an opportunity record
-
Default Sales Teams may be added automatically to an opportunity
-
Default Sales Teams may be added manually to an account record
Questão 49
Questão
Which one does NOT apply to Custom Formula Fields:
Responda
-
Custom Formula Fields can reference other formula fields
-
Custom Formula Fields can reference standard fields
-
Custom Formula Fields can reference custom fields
-
Custom Formula Fields can calculate across objects
Questão 50
Questão
Users can be deleted from Salesforce.com
Questão 51
Questão
If you are added to a Sales Team with read/write access you then have the ability to extend sharing on the opportunity to other users.
Questão 52
Questão
When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportunities contribute to the forecast?
Responda
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Opportunity Close Date Only
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Product Date Only
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Schedule Date Only
-
Commit Date
-
Opportunity Close Date, Product Date, Schedule Date
Questão 53
Questão
Select the best component to use if you want to list the top five sales performers on a dashboard.
Questão 54
Questão
Custom formula fields are recalculated:
Questão 55
Questão
What are the opportunity defaults when converting a lead to an opportunity?
Responda
-
Stage Defaults to first option in the picklist, close date defaults to the last day in the quarter, and the amount defaults to blank
-
Stage defaults to first option in the picklist, close date defaults to 3 months from conversion date, and amount defaults to blank
-
User defines amount, close date, and stage upon conversion
-
None of the above
Questão 56
Questão
What is the difference between the Marketing User Profile and the Marketing User checkbox at the User level?
Responda
-
They are the same thing
-
Marketing User Profile allows users to create and edit Campaigns Marketing User checkbox allows users to import Leads.
-
Marketing User Profile allows users to import Leads. Marketing User checkbox allows users to create and edit Campaigns.
-
None of the Above
Questão 57
Questão
How many other fields may a custom lead field be mapped to when converting a lead?
Questão 58
Questão
Folders are used to manage:
Responda
-
Either Reports, Price Books, Documents. or Email templates
-
Either Reports, Dashboards, Documents, or Products
-
Either Reports, Dashboards, Documents, or Email templates
-
Either Reports, Dashboards, Documents, or Other Folders
Questão 59
Questão
It is possible for a Page layout to be associated with a Record Type.
Questão 60
Questão
Which of the following object relationships is NOT allowed?
Responda
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Standard object as the "master" and a custom object as the detail
-
Custom object as the master" and a standard object as the detail
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Custom object as a lookup to a standard object
-
Custom object as a lookup to a custom object