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4844497
Chatty Manual Review
Descrição
This is to help you re-familiarize yourself with the chatty operations.
Sem etiquetas
manual
orientation
aid
quiz
worksheets
mfc
traimig
Quiz por
Chat Rarejob
, atualizado more than 1 year ago
Mais
Menos
Criado por
Chat Rarejob
mais de 8 anos atrás
75
0
0
Resumo de Recurso
Questão 1
Questão
You must be logged on to your Skype page ___________ before your shift starts.
Responda
1 minute
5 minutes
10 minutes
15 minutes
Questão 2
Questão
What MUST be sent at the end of every shift?
Responda
Chatter Feedback
Daily Recording Form
Questão 3
Questão
You must post a cover shift request at least _____ hours before the shift, if you’re asking for a cover within the day.
Responda
2 - 3 hours
3 - 4 hours
4 - 5 hours
Questão 4
Questão
For a 6 hour shift, how many 10 minute breaks can you take?
Responda
1
2
3
Questão 5
Questão
For a 3 hour shift, how many 10 minute breaks can you take?
Responda
1
2
3
Questão 6
Questão
Why is it important to click “End” when taking a break and ending your shift?
Responda
Because it will consume internet speed
Because your chat rooms are still open and users can enter.
Questão 7
Questão
What do you have to do when you experience an unusual bug?
Responda
Message other chatters for help
Harass the refresh button
Send an incident report - unusual bug to the chat admins
Questão 8
Questão
What materials will be helpful with coming up with topics that may catch the user's interest.
Responda
9gag and buzzfeed
Yahoo News and Rappler
Japan Daily and Japan101
Questão 9
Questão
When is it recommended to start sending your goodbye messages to the user?
Responda
At the 10 second mark
At the 20 second mark
At the 30 second mark
At the 1 minute mark
Questão 10
Questão
What do you have to click at every start of your shift in the homepage?
Responda
Go to Chat Page
Look at the Chatter fee
Click “Timer Start”
Questão 11
Questão
What shouldn’t you do when you encounter an indecent user?
Responda
Send to them the indecent user message template
Entertain their questions
Assess whether the thought is actually indecent.
Report this to the chat admins by sending an incident report.
Questão 12
Questão
If you’ve encountered a problem during your shift, who should you talk with?
Responda
Your friends
The OICs/Chat Admins
Your Parents
Questão 13
Questão
What can be useful to help you respond faster?
Responda
Chatty Chat templates
Google Translate
Facebook
Questão 14
Questão
You must renew or request for the renewal of your contract at least ________ before the end of term.
Responda
2 weeks
1 month
5 days
Questão 15
Questão
How long is a contract term?
Responda
1 month
2 months
3 months
1 year
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