Chapter 4 E-commerce Quiz Multiple Choice

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Chapter 4 of E-Commerce 2013
Sergio López
Quiz por Sergio López, atualizado more than 1 year ago
Sergio López
Criado por Sergio López mais de 8 anos atrás
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Resumo de Recurso

Questão 1

Questão
What are the two most important management challenges in building a successful ecommerce presence?
Responda
  • developing a clear understanding of business objectives and knowing how to choose the right technology to achieve those objectives
  • having an accurate understanding of your business environment and an achievable business plan
  • building a team with the right skill sets and closely managing the development process
  • identifying the key components of your business plan and selecting the right software, hardware, and infrastructure for your site

Questão 2

Questão
In order from beginning to end, the major steps in the SDLC, are:
Responda
  • systems analysis/planning; systems design; building the system; testing; and implementation.
  • systems design; testing; building the system; and implementation.
  • systems analysis/planning; systems design; building the system; implementation; and testing.
  • systems analysis/planning; implementation; building the system; and testing.

Questão 3

Questão
________ are the types of information systems capabilities needed to meet business objectives.
Responda
  • Information requirements
  • System functionalities
  • System design specifications
  • Physical design specifications

Questão 4

Questão
Which of the following basic system functionalities is used to display goods on a Web site?
Responda
  • product database
  • digital catalog
  • shopping cart system
  • customer database system

Questão 5

Questão
Which system functionality must your Web site have in order to be able to personalize or customize a product for a client?
Responda
  • an ad server
  • a site tracking and reporting system
  • an inventory management system
  • customer on-site tracking

Questão 6

Questão
A system design has two main components:
Responda
  • a logical design and a physical design.
  • a behavioral design and a technological design.
  • business objectives and technology requirements.
  • front-end systems and back-end systems.

Questão 7

Questão
Which of the following helps you understand the marketing effectiveness of your ecommerce site?
Responda
  • shopping cart
  • product database
  • site tracking and reporting system
  • inventory management system

Questão 8

Questão
Which of the following is not one of the basic business objectives for an e-commerce site?
Responda
  • display goods
  • execute a transaction
  • provide production and supplier links
  • optimize system architecture

Questão 9

Questão
All of the following are basic information requirements for a product database except:
Responda
  • product descriptions.
  • stock numbers.
  • customer ID numbers.
  • inventory levels.

Questão 10

Questão
Which of the following typically includes a data flow diagram to describe the flow of information for a Web site?
Responda
  • physical design
  • logical design
  • testing plan
  • co-location plan

Questão 11

Questão
Which of the following details the actual hardware components to be used in a system?
Responda
  • architecture plan
  • system functionalities plan
  • logical design
  • physical design

Questão 12

Questão
________ verifies that the business objectives of the system as originally conceived are in fact working.
Responda
  • System testing
  • Acceptance testing
  • Unit testing
  • Implementation testing

Questão 13

Questão
________ involves testing a site program's modules one at a time.
Responda
  • System testing
  • Acceptance testing
  • Unit testing
  • Implementation testing

Questão 14

Questão
Most of the time required to maintain an e-commerce site is spent on:
Responda
  • debugging code.
  • responding to emergency situations.
  • general administration and making changes and enhancements to the system.
  • changes in reports, data files, and links to backend databases.

Questão 15

Questão
An e-commerce site that cost $25,000 to develop is likely to require a yearly maintenance budget of approximately:
Responda
  • $5,000.
  • $10,000.
  • $25,000.
  • $50,000.

Questão 16

Questão
All of the following are simple steps for optimizing Web page content that can reduce response times except:
Responda
  • reducing unnecessary HTML comments.
  • segmenting computer servers to perform dedicated functions.
  • using more efficient graphics.
  • avoiding unnecessary links to other pages on the site.

Questão 17

Questão
All of the following can enhance page delivery speed except:
Responda
  • using edge caching services.
  • using specialized content delivery networks.
  • increasing local bandwidth.
  • increasing the dynamic content on the pages.

Questão 18

Questão
All of the following might be part of a Web site's backend layer except:
Responda
  • a pre-existing corporate database.
  • a human resources system.
  • a production MRP system.
  • an application server.

Questão 19

Questão
All of the following might be part of a Web site's middle-tier layer except:
Responda
  • a database server.
  • an ad server.
  • legacy corporate applications.
  • a mail server.

Questão 20

Questão
The leading Web server software is:
Responda
  • Apache.
  • Microsoft Internet Information Server.
  • Linux.
  • Google Enterprise Server.

Questão 21

Questão
All of the following are basic functionality provided by Web servers except:
Responda
  • site management tools.
  • data capture tools.
  • security services.
  • a shopping cart.

Questão 22

Questão
Which of the following is used to process certificates and private/public key information?
Responda
  • HTTP
  • SSL
  • FTP
  • data capture tools

Questão 23

Questão
Which of the following would you use to identify orphan files?
Responda
  • HTTP
  • FTP
  • data capture tools
  • site management tools

Questão 24

Questão
Which of the following is an example of a CMS?
Responda
  • Apache
  • WordPress
  • Oracle
  • WebTrends Analytics

Questão 25

Questão
Advantages of dynamic page generation include all of the following except:
Responda
  • lowered menu costs.
  • market segmentation.
  • nearly cost-free price discrimination.
  • client-side execution of programming.

Questão 26

Questão
Which of the following cannot be used to retrieve objects from a database?
Responda
  • CGI
  • ASP
  • JSP
  • HTML

Questão 27

Questão
Which of the following types of servers monitors and controls access to a main Web server and implements firewall protection?
Responda
  • proxy server
  • list server
  • groupware server
  • mail server

Questão 28

Questão
Which of the following technologies could you use to place the content of your Web site in a database so that you can then dynamically generate requests for pages?
Responda
  • Apache web server
  • proxy server
  • shopping cart
  • CMS

Questão 29

Questão
Which of the following is not a type of application server?
Responda
  • proxy server
  • mail server
  • ad server
  • FTP server

Questão 30

Questão
All of the following are basic functionality provided by e-commerce merchant server software except:
Responda
  • a product catalog.
  • marketing software.
  • a shopping cart.
  • credit card processing.

Questão 31

Questão
Which of the following is not one of the main factors in Web site optimization?
Responda
  • page content
  • page generation
  • page delivery
  • page stickiness

Questão 32

Questão
An e-commerce Web site that processes orders requires, at minimum, a ________ system architecture.
Responda
  • single-tier
  • two-tier
  • three-tier
  • multi-tier

Questão 33

Questão
All of the following are Web site design features that annoy customers except:
Responda
  • slow-loading pages.
  • pop-under ads.
  • splash pages.
  • redundant navigation.

Questão 34

Questão
Which of the following is not an open source software tool?
Responda
  • WebSphere
  • Apache
  • MySQL
  • PHP

Questão 35

Questão
The term stateless refers to the fact that:
Responda
  • no one government entity controls the Internet.
  • the server does not have to maintain an ongoing dedicated interaction with the client computer.
  • system performance degrades as more simultaneous users require service.
  • Web servers may maintain multiple instances of server software to handle requests.

Questão 36

Questão
Which of the following is not an activity typically associated with a social media ecommerce presence?
Responda
  • search
  • conversation
  • sharing
  • advice

Questão 37

Questão
Which of the following types of sites typically tends to have high to very high page views (hits)?
Responda
  • Web services
  • customer self-service
  • trading
  • publishing/subscription

Questão 38

Questão
Which of the following types of sites typically needs a high percent of secure pages?
Responda
  • Web services
  • customer self-service
  • trading
  • publishing/subscription

Questão 39

Questão
Which of the following is not a main factor in determining overall demand for an ecommerce site?
Responda
  • static file sizes
  • number of items in inventory
  • user profiles
  • type of content

Questão 40

Questão
The cost of hardware, software, and telecommunications services needed to build a Web site have ________ over the last decade.
Responda
  • increased dramatically
  • increased moderately
  • decreased dramatically
  • decreased slightly

Questão 41

Questão
Which of the following is the final stage suggested for a six-phase plan to develop an ecommerce presence?
Responda
  • mobile plan
  • maintenance
  • testing plan
  • Twitter plan

Questão 42

Questão
Which of the following is not an example of one of the four kinds of e-commerce presence?
Responda
  • e-mail list
  • customer management system
  • Twitter feed
  • print ad that refers to a Web site

Questão 43

Questão
All of the following are steps one can take to right-size a Web site's hardware platform and meet demands for service except:
Responda
  • scaling hardware vertically.
  • scaling hardware horizontally.
  • replacing static pages with dynamically generated pages.
  • improving processing architecture.

Questão 44

Questão
All of the following are methods of improving the processing architecture of a Web site except:
Responda
  • separating static content from dynamic content.
  • optimizing ASP code.
  • optimizing the database schema.
  • adding Web servers.

Questão 45

Questão
Which of the following is the least expensive path to creating a mobile Internet presence?
Responda
  • developing a native app
  • resizing an existing Web site for mobile use
  • building a mobile Web app using HTML
  • building a mobile Web app using Java

Questão 46

Questão
All of the following are important factors in Web site optimization except:
Responda
  • selecting keywords and page titles.
  • identifying market niches for your services or products.
  • buying search engine ads.
  • adhering to accessibility guidelines.

Questão 47

Questão
________ provides a set of standards for communicating between a browser and a program running on a server that allows for interaction between the user and server.
Responda
  • CGI
  • ColdFusion
  • JavaScript
  • VBScript

Questão 48

Questão
________ is a programming language invented by Netscape used to control the objects on an HTML page and handle interactions with the browser.
Responda
  • VBScript
  • ActiveX
  • ColdFusion
  • JavaScript

Questão 49

Questão
The primary way a Web site is able to personalize the content presented to a visitor is through the use of:
Responda
  • privacy policies.
  • cookies.
  • accessibility rules.
  • site management tools.

Questão 50

Questão
Which of the following is an example of dynamic content?
Responda
  • product photographs
  • product descriptions
  • home page graphic
  • blog posts

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